localisation translation dansk 中国 deutsch zulu يبرعلا … eng cv for tina milaa.pdfi hold...

Tina Milaa • Islevhusvej 72A • 2700 Brønshøj • +45 40 54 22 59 • [email protected]

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CV for Tina Milaa

Linguistic mind – technical heart: Structured Project Manager – languages/IT

My key competences - developed over more than 20 years - lie within the area of localisation, i.e. translation and adaption of software and mobile phones to other languages and cultures. I have mainly worked as a project manager, but my responsibilities have also covered translation, technical work, production management, team leader, etc. Now I am ready to move on and undertake new challenges and tasks within new areas of work and industries. And it is my abilities as a project manager/coordinator I would like to focus on, pursue and continue to use and develop. Key competences

Project management/project coordination

Communication (in Danish and English)

Cooperation, planning, administration

Team player, structure, common sense, easy going.

I am motivated by working in teams and by varied, meaningful and fun tasks preferably leading to tangible products, projects or results. I hold a master's degree in English and a bachelor in computer science from the University of Copenhagen. Since I graduated in 1991, I have worked with languages and IT in international companies such as Berlitz, Navision, Microsoft, and Nokia. Career

2016 - Project Manager | AdHoc Translations Danish translation/communication agency headquartered in Copenhagen and with appr. 25 employees in Europe and India. I am managing/ coordinating large and small translation projects for clients from a wide variety of businesses such as life science, insurance, IT, manufacturing, etc. Responsibilities | Results:

Quotes for translation jobs (primarily for existing clients)

Managing translation orders: creation of orders in AdHoc's extensive Translation Management system, planning (deadlines and ressources), delivering on time to the clients

Contact and cooperation with new and existing clients as well as freelance translators and translation agencies in Denmark and abroad, plus other offices primarily in India.

2014 – 2016 IT team leader (voluntary) | Powerjobsøgerne Powerjobsøgerne is a Danish non-profit network for active jobseekers. I have been involved in establishing the branch in Rødovre as a board member, facilitator, informal leader and as head of the IT team. A dynamic organisation with a continuous change of members.

Localisation • Translation • Dansk • 中国• Deutsch • Zulu • ქართული •العربي

• íslenska • Svensk • lietuvių • Oversættelse • English • Sprog • français •

русский • ไทย հայ • Español • երեն • український

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Responsibilities | Results:

IT strategy

Development, documentation and maintenance of procedures, instructions and presentations

Setup of wireless network and local server

IT support (hardware and software) to keep members productive – Windows, Office, back-up, NAS, setup of printers, PCs, etc.

Regular and successful introductions of the department IT for new members.

2013 Account Manager/Project Manager | CLS Communication

Swiss communication and translation company with appr. 600 employees worldwide – 11 at the Copenhagen office. CLS is now a part of Lionbridge – an even bigger translation company. I was project managing large and small translation projects and assignments from clients within for instance the banking, manufacturing, and pharmaceutical industries. My position was a maternity cover where my previous experience quickly made me a productive and efficient member of the team.


Creating quotes for translation jobs (new and existing clients)

Managing a portfolio of translation orders including planning and creation of orders in CLS's extensive Lotus Notes system – always timely delivery to the clients

Contact and cooperation with new and existing clients as well as freelance translators and translation agencies in Denmark and abroad, plus other CLS offices primarily in London, Madrid and Switzerland

Coordinator on a change management project involving the transfer of project management of Danish translation contracts to colleagues in London

Involved in the company's LEAN initiative (suggestions for improvements, participation in online meetings).

2004 - 2012 Localisation Specialist | Nokia Mobile Phones R&D

At the time the world's leading manufacturer of mobile phones with a development site in Copenhagen with approximately 1,400 employees. This site was closed down in 2012, and all jobs were abolished. I was responsible for the localisation of the user interface for the entry market and mid-range mobile phones in close cooperation with UX designers, software developers, testers, marketing, support teams in Finland, translations agencies, etc.

Responsibilities | Results: Project management:

Localisation projects covering approximately 90 languages, coordination with R&D, translation agencies, etc. to ensure that translations were implemented on time

Implementation of 25 new languages in Nokia's entry-market phones. Organisation of translation/review workshops in Denmark, India and Russia

Large-scale file management

Creation, review and editing of new English texts in cooperation with UX designers and software developers – operator specific texts and translations.

Technical tasks:

Text releases, language packs for mobile phones

Speaking clock

Error management and correction – systematic approach where I also handled correction in languages I do not master

mailto:[email protected]

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Testing – linguistic and functional tests, including reporting and follow-up on errors.

Miscellaneous:

Requirement manager. Administration of requirement database, meeting organiser, etc.

Participated in spec conversion project where UX specifications were converted from PDF into Visio. I quickly picked up the routine and played a major part in the project finishing significantly ahead of schedule.

2003 Project manager | Bowne Global Solutions

Translation company later acquired by Lionbridge. I was hired on a temporary basis at a busy time. Due to my experience I was quickly a productive and efficient member of the team.


Large and small software localisation projects. 2000 – 2003 Localisation Team Manager | Navision/Microsoft Business Solutions

Leading Danish developer of ERP systems with app. 500 employees and offices in many primarily European countries. In 2002 Navision was acquired by Microsoft, who reorganised and closed down a number of jobs, including mine. I was a Team Manager in the department Build, Localisation & Release and responsible for five team members working on various technical aspects of translation and localisation of the product Navision Attain.


Administration, communication, reporting and coordination of the team's tasks and strategy

Team budget responsibility and staff management, and development of introduction programme for new team members

Responsible for information to and support of the country offices

Editor and co-writer of the department newsletter

Organiser of training workshops and international meetings.

Localisation Project Manager | Navision

I was a project manager in the department Product Localisation & Release, where I supported the country offices who carried out the localisation and translation of the products for the local markets. I cooperated with most internal departments.


Project manager on various internal projects, e.g. a customer survey plus a project to create awareness of and promote a database covering the local functionality in the Navision products

Localisation representative in several software development teams to advocate the importance of internationalisation and to coordinate localisation issues.

1998 - 2000 Production Manager | Heitmann Nordic A/S

Newly opened Nordic branch of a German translation company which was later acquired by L&H Mendez, who reorganised and shut down a number of jobs,

including mine. As a Production Manager I was part of making this a successful and

profitable company with motivated employees (we were approximately 10). I developed various administrative systems and routines e.g. a time registration system plus a job handling system, and author of our staff handbook. I was also responsible for IT, e.g. involved in setting up and running the local network, phones, purchase of PCs, plus general support (hardware and software).


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Responsible for the production of translations, i.e. resource allocation, management of deadlines and deliverables, purchase orders, invoicing, reporting

Communication with freelance translators, vendors, clients, etc.

Responsible for staff management

Office management – daily operations, standing-in for the country manager, purchase of office supplies and furniture

Project manager.

1991 - 1998 Project manager, translator, localisation engineer | Berlitz Translations

International translation company – since acquired by other owners. This is where I started my career in software localisation and founded my knowledge about this area. I started as a translator and localisation engineer, but quickly advanced into project management. I was involved in establishing software localisation as an independent unit, and I project managed several large Microsoft projects (e.g. Windows 95) and often several projects simultaneously. We were app. 10 full-time employees, and often brought in extra translators for the larger projects.


Project manager and localisation engineer (and general IT support)

Responsible for the daily handling of incoming and outgoing jobs

Account manager of translation projects covering several languages

Contact with freelance translators and coordination of their contributions to the projects

Reporting, invoicing, purchase orders, assessment of time and resources.


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Education – certifications - courses

1991 MA in English, BSc in Computer Science from the University of Copenhagen 1980 Upper Secondary School-Leaving Examination, Rødovre Statsskole Certifications 2012 LEAN Manager (Compass LEAN Akademi) 2011 PRINCE2 Foundation & Practitioner (Metier) Courses 2012 Project management (Rohde -cc) 2012 Communication, Negotiating & Conflict Management (in Danish) 2009 Scrum Master training (QA-IQ) 2008 Various internal Nokia courses in UI Design and Segmentation 2005 "Cross Cultural Management" (Copenhagen University College of Engineering) 2004 "Project Management – Methodologies and Tools" (Copenhagen University College of Engineering) 2002 "Presentation Skills" (Mercuri) 2002 Foundation & Advanced course in Software Localisation (Ireland) 2002 "Situational leadership" and "DISC Personal Profile System" 2001 XML (Merkantildata) 1994 – 1996 Misc. courses in Specialised Business Studies (Niels Brock) Languages

Danish Native language English Full fluency Swedish Understanding of written and spoken Norwegian Understanding of written and spoken German Fair French Tourist level Italian Tourist level Knowledge of many other languages and scripts (also more "exotic" ones). IT

BSc in Computer Science and many years' practical experience with PCs and PC software. See appendix for more information.


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A little bit extra

Among colleagues, I am known for a well-structured approach to my work, a down-to-earth attitude and a good sense of humour. Furthermore, I am unpretentious, pragmatic, flexible, dependable, outgoing, persistent and easy to work with. I was born in 1961, I live in a house with my cat. I have a car, and enjoy riding my bicycle, too. I like travelling, and my hobbies include English literature, films, music, sports, etc. See appendix for further details about my competences. See my LinkedIn profile at: https://dk.linkedin.com/in/tinamilaa. See my video CV at http://www.cvideon.com/user/257 (in Danish).


https://dk.linkedin.com/in/tinamilaa

http://www.cvideon.com/user/257

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Appendix - CV - for Tina Milaa Localisation – software and mobile phones

25 years' experience in all aspects of software localisation, both from translation agencies and software and mobile phone manufacturer.

General knowledge of localisation – software and mobile phones

Translation (software strings, online help, manuals, technical documentation, marketing texts)

Linguistic review (primarily in Danish)

Extensive knowledge of languages in general, incl. languages with non-Latin scripts and fonts

Terminology

Compilation of online help

Compilation of software

Test and bug fixing

Text releases and language packs (for mobile phones)

Special tools and applications

Pricing and quotes

Unicode Project management

25 years' experience in project management within software localisation and translation.

Project plans and schedules

Resource allocation and management

Follow-up

Reporting

Creation of comprehensive instructions for project members

Documentation

Client and vendor contact

Deliverables (test, post mortem meetings, etc.)

User of relevant project management tools (MS Project, Excel)

International projects

Implementation of approx. 25 new languages in Nokia mobile phones

Project management of localisation/translation – projects covering up to 90 languages

Workshops in India, Russia and Denmark – review of translations

Speaking clock recordings, test and implementation

Administrative systems for time logging and job handling

Author of project management manual for internal use Languages/communication

Master's degree in English and 25 years' experience in translation, communication and international cooperation.

Translation (from English, Swedish and Norwegian into Danish)

Editing and proof reading

Oral and written communication in Danish and English (e.g. project management manual, staff guidelines, newsletters and reports)

Familiar with working in an international/intercultural environment

Localisation • Translation • Dansk • 中国• Deutsch • Zulu • ქართული •العربي

• íslenska • Svensk • lietuvių • Oversættelse • English • Sprog • français • русский • ไทย հայ • Español • երեն • український


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IT skills

BSc in Computer Science and many years practical experience with PCs and PC software.

Translation and localisation tools: Memsource Nokia localisation tools TRADOS Translator's Workbench Microsoft Loc Studio Microsoft Helium Catalyst IBM Translation Manager Misc. help compilers

Microsoft Office (all versions)

Microsoft Windows (all versions)

Microsoft Project

PhotoShop

InDesign

Accept360

Lotus Notes

Visual Source Safe (user level)

Microsoft Visio

Microsoft FrontPage

A bit of network experience (back-up, Exchange Server, NT server

Navision Financial/Solutions/Attain

Troubleshooting

Unix

FTP

PC software and hardware in general


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