logistics breakout – cindi hane, elemica: “linking business strategies to logistics”

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Linking Business Strategies to Logistics The Value of Elemica’s Logistics Solutions

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Page 1: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Linking Business Strategies to Logistics

The Value of Elemica’s Logistics Solutions

Page 2: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

QuickLinkTM  IntegrationConnections Inter-­‐Co    

Master  DataElemica  Client  

ERP

Document  Stream

Document  Stream Client  

Partner’s  ERP

Mapping

Elemica Supply Chain Operating Network

Discovery

3rd  Party    ApplicationsSmartLinkTM  Applications

On-­‐Boarding

Collaboration

Universal  Data  Model

Universal  Business  

Documents

ELEMICA  CONFIDENTIAL

Business  Process  Dashboard

Messaging  Dashboard

Unstructured  Data

SmartLinkTM  Analytics + =Universal  Business  Concepts

Page 3: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Our Discussion Today

The  Quest  for  a  World-­‐Class  Supply  

Chain

Linking  Business  Strategies  to  Supply  Chain  Objectives

Quantifying  the  Value  of  Logistics  

Solutions

Commencing  Your  Journey

Page 4: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

The Value of Supply Chain Excellence

Bottom    25%

Avg  Pe

rfor

man

ce  vs.  In

dustry

Progressive  15% World  Class  10%

Average  50%

0%

Source:    Corporate  Executive  Board,  Supply  Chain  Management  Research  Group,  2006

Page 5: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

SCOR Level 1 Metrics

P&L:    Top  Line P&L:    

Bott

om  

Line

Bala

nce  

Shee t

Page 6: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Metrics that Matter

Page 7: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Competing Supply Chain Metrics

Sources:      “An  Econometric  Analysis  of  Inventory  Turnover  Performance  in  Retail  Services”,  Gaur,  Fisher  &  Raman,  May  2004     “TIME  FOR  A  MEA  CULPA?”,  Lora  Cecere,  Supply  Chain  Insights,  April  2014

“Nine  out  of  ten  companies  are  stuck  at  the  intersection  of  

operating  margin  and  inventory  turns,  but  they  do  not  know  

what  to  do  about  it.”  -­‐    Lora  Cecere

Page 8: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Supply Chain Objectives

Velocity  (Responsivene

ss)

Agility  (Flexibility)

Reliability

Efficiency  (Costs,  Assets)

Consume  the  fewest  possible  

resourcesCOGS  

Increase  Velocity  of  Product,  Information,  

&  Cash  FlowsC2C  

Respond  to  Changes  Quickly

Sales,  COGSProvide  Perfect  

Orders  to  CustomersSales,  COGS

Page 9: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

What is your Competitive Strategy?

Cost  • Provide  comparable  products  and  services  at  lower  prices  than  your  competitors

Quality  • Provide  comparable  products  and  services  that  perform  better,  last  longer,  fewer  defects  than  your  competitors

Service  • Provide  faster  lead  times,  flexibility  to  handle  changes,  more  convenience,  less  restrictions  than  your  competitors

Innovation  • Provide  unique  features  and  better  designs  than  competitors  on  similar  products  or  be  the  first  to  market  on  new  products    

Source:      Adapted  from  The  Discipline  of  Market  Leaders,  Treacy  &  Wiersema,  1997,  Basic  Books

Page 10: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Prioritizing Supply Chain Objectives

Reliability Agility

Quality

Cost

Service

Innovation

VelocityEfficiency

2nd 3rd1st 4th

VelocityAgilityReliability Efficiency

ReliabilityAgility Efficiency Velocity

VelocityAgility Reliability Efficiency

Addressing  the  flat  curve  to  world-­‐class  supply  chain  status  

1. Design  your  supply  chain  to  align  with  competitive  strategy  2. Force-­‐rank  your  acceptable  metrics  &  targets  based  on  these  priorities  3. Set  expectations  with  leadership  as  to  these  targets

Page 11: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Happy Path

Velocity  (Responsivene

ss)

Agility  (Flexibility)

Reliability

Efficiency  (Costs,  Assets)

Increase  Velocity  of  Product,  Information,  

&  Cash  Flows

Respond  to  Changes  Quickly

Provide  Perfect  Orders  to  Customers

Consume  the  fewest  possible  

resourcesCOGS  

Sales,  COGS

Synchronization

Connect  supply  to  demand

COGS,  Sales,  C2C

C2C  

Sales,  COGS

Page 12: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

The Value of Elemica Logistics Solutions

Velocity  (Responsivene

ss)

Agility  (Flexibility)

Reliability

Efficiency  (Costs,  Assets)

COGS  

Sales,  COGS

Sales,  COGS

Time  Slot  Management  Freight  Cost  Management  Terminal  &  Whse  Visibility

Global  Shipment  Visibility  &  Control

Transport  Execution  Time  Slot  Management

Logistics  Sourcing  Transport  Execution  

Time  Slot  Management  Freight  Cost  Management

Synchronization

COGS,  Sales,  C2C

Global  Shipment  Visibility  &  Control  

Time  Slot  Management

C2C  

Page 13: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Real Value Realized

$265-­‐$325Automation  &  Collaboration  Savings    Shipments  &  Freight  Invoices

Lower  Labor  Costs  Reduced  data  entry,  paper  handling  Better  POD  visibility  Reduced  time  fixing  errors  Lower  freight  audit  effort  

Lower  Freight  Costs  Improved  carrier  negotiations  Reduced  detention  charges  Fewer  premium,  cancellation  charges  Better  control  over  assessorials  

Improved  Cash-­‐to-­‐Cash  Cycle  Faster  POD  information  Better  terms  with  carriers  Better  inventory  management  Real-­‐time  visibility  to  LSP  activities

$2356Cost/Shipment  Before  Elemica

$2061Cost/Shipment  With  Elemica

$32

$82

$181

Page 14: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Real Value Realized

€159-­‐€195Automation  &  Collaboration  Savings    Shipments  &  Freight  Invoices

Lower  Labor  Costs  Reduced  data  entry,  paper  handling  Better  POD  visibility  Reduced  time  fixing  errors  Lower  freight  audit  effort  

Lower  Freight  Costs  Improved  carrier  negotiations  Reduced  detention  charges  Fewer  premium,  cancellation  charges  Better  control  over  assessorials  

Improved  Cash-­‐to-­‐Cash  Cycle  Faster  POD  information  Better  terms  with  carriers  Better  inbound  control  Real-­‐time  visibility  to  LSP  activities

€1505Cost/Shipment  Before  Elemica

€1327Cost/Shipment  With  Elemica

€21  to  €25

€25  to  €31

€114  to  €140

Page 15: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Continuing the Quest

Align  the  SC  with  strategy

Determine  metrics  &  targets

Create  roadmap  

of  initiatives

Prioritize  &  

Rationalize

Implement  &  

measure

Engage  with  Elemica  at  any  step  in  this  process!

Use  Elemica  tools  for  estimating  value  and  

rationalizing  opportunities

Page 16: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Cindi  Perdue  Hane    Vice  President,  Logistics

[email protected]  Phone:  +1  404  477  5286

cindi.hane    

@CindiHane  

[email protected]

www.elemica.com

Page 17: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Appendix 1: Tools for Estimating Value

Page 18: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

100%

Labor Savings

▪ Automated  booking  improves  productivity  and  quality  of  logistics  team’s  activities  

▪ Site  resources  are  optimized  with  carrier  appointments.    Real-­‐time  visibility  and  POD  eliminates  tracking  activities  and  dispute  resolution  

▪ Freight  Cost  Management  eliminates  post-­‐audits  and  disputes  

▪ Access  to  data  in  single  system  eliminates  data  gathering  and  streamlines  analysis

$32  in  Labor  Cost  Savings  per  Shipment

Page 19: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Freight Savings

▪ Logistics  Sourcing  activities  improve  negotiated  rates  

▪ Automation  &  Visibility  reduce  errors  on  shipment  data  and  allow  for  proactive  management  to  reduce  expedited  costs  

▪ Time  Slot  Management  dramatically  reduces  detention  charges  at  load/unload  locations  

▪ Collaborating  on  assessorials  improves  accuracy,  allows  for  passing  charges  to  customers,  reduces  disputes

100%

$181  in  Freight  Cost  Savings  per  Shipment

Page 20: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

C2C Savings

▪ Automated  shipment  confirmations  from  LSPs  reduces  Days  of  Inventory  by  speeding  up  PGI.  

▪ Time  Slot  Management  reduces  mean  lead  time  and  variation,  which  reduces  inventory  levels.      

▪ Better  in-­‐transit  inventory  visibility  throughout  long  supply  chains  promotes  optimized  inventory  practices,  reducing  DOI.

▪ Multi-­‐party  shipments  are  more  prone  to  delays  in  pick-­‐ups  at  hand-­‐off  points.    Visibility  allows  more  pro-­‐active  management  of  these  shipments.    Reduces  DSO.

▪ POD  is  required  before  customer  approves  invoice.    Authenticated  POD  reduces  DSO.

▪ Can  negotiate  better  terms  with  (some)  carriers  because  of  electronic  approval  and  payment  -­‐  lowers  disputes  and  decreases  variability  of  their  DSO.    Increases  DPO.

$82  in  C2C  Improvements  per  Shipment

Page 21: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Value by Logistics Solution

Freight  Cost  Management    $   41.87  

Time  Slot  Management    $   44.21  

Terminal  &  Warehouse  Visibility    $   17.81   Transport  Execuaon  

 $   96.10  

Logisacs  Sourcing    $   95.00  

Savings  per  Shipment  including  Labor,  Freight,  and  C2C  costs

Page 22: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Appendix 2: Tools for Rationalizing Initiatives

Page 23: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Value of Transport Execution

Improved  Productivity  of  Logistics    Ops  • How  much  does  your  company  spend  on  booking    &  tracking  freight?    

Reduction  in  Freight  Costs  • What  %  of  your  shipments  are  expedited?    Why?  

• Could  you  eliminate  

Reduction  in  Cash-­‐to-­‐Cash  Cycle  • On  what  %  of  shipments  do  you  have  authenticated  Proof  of  Delivery  

Page 24: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Value of Time Slot Management

Reduction  in  Detention  Charges  • What  is  your  average  detention  charge?  

• What  %age  of  your  shipments  

Reduction  in  Cash-­‐to-­‐Cash  Cycle  • What  is  your  variability  of  shipment  lead  times?  

• How  are  you  buffering  this  

Improved  Site  Operations  • How  do  you  handle  surges  in  truck  arrivals?  

• If  you  could  smooth  the  labor  

Page 25: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Value of Freight Cost Management

Reduction  in  Audit  &  Pay  Charges  • What  do  you  spend  per  shipment  on  Freight  Audit  &  Pay  activities?  

Reduction  in  Freight  Charges  • Do  you  believe  more  discipline  is  needed  in  freight  payment  

Reduction  in  Cash-­‐to-­‐Cash  Cycle  • Could  you  negotiate  better  terms  with  carriers  in  exchange  for  reduced  DPO  

Page 26: Logistics Breakout – Cindi Hane, Elemica: “Linking Business Strategies to Logistics”

Value of Terminal & Warehouse Visibility

Accelerate  Post  Goods  Issue  • Do  any  of  your  LSPs  provide  shipment  confirmations  manually?  

Reduction  in  IT  Infrastructure  Costs  • Have  you  implemented  ERP  terminals  at  your  LSPs’  facilities?  

• What  is  your  

Improved  Data  Quality  &  Security  • Do  you  receive  consistent  data  across  your  network  of  LSPs?