long and foster business meeting 3/9/2010

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Business Meeting Welcome Long and Foster Woodbridge/ Prince William Parkway March 9, 2010

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power point presentation from meeting on 3/9/2010

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Page 1: Long and Foster Business Meeting 3/9/2010

Business Meeting

Welcome

Long and FosterWoodbridge/

Prince William Parkway

March 9, 2010

Page 2: Long and Foster Business Meeting 3/9/2010

Top questions in the last week…

Page 3: Long and Foster Business Meeting 3/9/2010

How does having a new broker affect me and my current business?

• Not much!

• I expect things to continue functioning normally with zero disruption.

• From your perspective, it’s business as usual!

Page 4: Long and Foster Business Meeting 3/9/2010

Most of the management change will be handled behind the scenes and whentime permits.

If you have an immediate problem, please come see me and I will be there tohelp you. If I am out of the office, drop me an email and in most instances I cancan answer your question within minutes. That’s my job!

If you have a concern, complaint, recommendation or anything that is not timesensitive drop me an email, get on my calendar or just let me know you are inthe building and I will do my best to get with you as quickly as possible. That’smy job!

Page 5: Long and Foster Business Meeting 3/9/2010

Will there be many changes in the office?

Maybe and maybe not…

• If it’s not broken, I’m not going to fix it.

Page 6: Long and Foster Business Meeting 3/9/2010

Will there be many changes in the office?

Maybe and maybe not…

• If it’s not broken, I’m not going to try to fix it.

• If it can be improved, I’ll do my best to improve it.

Page 7: Long and Foster Business Meeting 3/9/2010

Will there be many changes in the office?

Maybe and maybe not…

• If it’s not broken, I’m not going to try to fix it.

• If it can be improved, I’ll do my best to improve it.

KEEP IN MIND:

•I will have a different way of doing some things but in theend we all have the same goal: To successfully list and sell real estate!

REMEMBER: Change can be good…

Page 8: Long and Foster Business Meeting 3/9/2010

What is your overall plan for the office?

MISSION STATEMENT:

To have a full office of agents with thecommon goal and reputation of being the most positive, professional and productive group in our market place.

Page 9: Long and Foster Business Meeting 3/9/2010

BUSINESS MEETINGS:

Top Five reasons not to attend:

1. They start too early.

2. They go on and on and on and on.

3. Too many complaints that do not relate to me.

4. Too much negativity in the room.

5. I have more important things to do.

Page 10: Long and Foster Business Meeting 3/9/2010

BUSINESS MEETING COMMITMENT:

Meetings will occur on the first Tuesday of eachmonth after the 7th.

THE RULES OF THE MEETINGS ARE SIMPLE:

Meetings will start on time – 10:00am and will last one hour and 15 minutes maximum.

Page 11: Long and Foster Business Meeting 3/9/2010

Meetings will be to inform, share successes, recognize accomplishments and to allow our partners to updateyou on current events in the industry.

Sales meetings:

•Will not be the time to bring up personal complaints.

•Will not be a negative experience.

•Will not be the time to bring up personal issues that are not related to the professional side of our business.

Page 12: Long and Foster Business Meeting 3/9/2010

Having said that…

On your chair each month there will be a form with twoquestions:

What did you love most about the office this past month?

And

What is your number one complaint about the office this past month?

Page 13: Long and Foster Business Meeting 3/9/2010

These forms should be completed and turned in at the end ofeach meeting. Notice there is a not a spot for your name. Putting yourname on the form is optional.

You have one shot at each question so you need to figure out the one answer that fits or is most important to you. Any form that hasmore than one answer to each question will not be addressed.

Most likely if it is on your mind, it is also on someone else’s mind. Thus, I will address all questions/comments and concerns in an email that will be sent out to everyone in the office.

Page 14: Long and Foster Business Meeting 3/9/2010

Except under special circumstances…business meetings will be held once per month.

All other events during the month will be educational, networking or social.

Page 15: Long and Foster Business Meeting 3/9/2010

COMMUNICATION: Only in very rare circumstances will I send a broadcast voice mail. Updates, important information and general communication will be via email or video messages to email.

Page 16: Long and Foster Business Meeting 3/9/2010

If you are on facebook please “friend” me:

[email protected]

Page 18: Long and Foster Business Meeting 3/9/2010

Special

ANNOUNCEMENTS

Page 19: Long and Foster Business Meeting 3/9/2010

A HUGE thank you to Pat and Olthea who have beeninstrumental in making the management transition pain free for both Nick and myself.

APPLAUD NOW…

Page 20: Long and Foster Business Meeting 3/9/2010

Date and time to be announced…

Volunteers needed….

Sometime in the next month or so we will have a pot luck luncheon at the office to help Nick celebrate his retirement and to properly thank him for his many years of service to us and to Long and Foster.

If you would like to help plan this event please sign up with Pat or Olthea.

Page 21: Long and Foster Business Meeting 3/9/2010

TELEPHONE CALLS FOR NICK:

Any personal calls, congratulatory calls, etc. that come in for Nick should be directed to him. It is ok to give out his cell phone number.

1. Make sure the call is for Nick (as opposed to a management call.)

2. Explain that Nick has retired…please be specific with the caller.

What not to say!

• Nick doesn’t work here any more.• Nick is no longer with us.

Page 22: Long and Foster Business Meeting 3/9/2010

CONGRATULATIONS

Jo Anne Neal

Year Anniversary

Page 23: Long and Foster Business Meeting 3/9/2010

Prince William Community Blood Drive

UPDATE:

Flo Stewart

https://www.membersforlife.org/rccm/mobilesch/login.php?sponsorcode=16463

Saturday March 13, 2010 9:00am – 3:00pmLong and Foster

To register, copy and paste the link below into your browser:

Page 24: Long and Foster Business Meeting 3/9/2010

Mortgage Update:

Gary Nester

Page 25: Long and Foster Business Meeting 3/9/2010

INSURANCE UPDATE:

Allie McDougal

Page 26: Long and Foster Business Meeting 3/9/2010

Thank you to the following agents thatsupported one or more of our affiliates in January & February!

They are: Judy Gavis, Claudia Sarmiento, Mike Allen, Vi Turner, Barbara Templeton, Dawn Asper, Tracye Thompson & Cherie Mutrie.

Page 27: Long and Foster Business Meeting 3/9/2010

Service Awards

Page 28: Long and Foster Business Meeting 3/9/2010

SERVICE STARS GO OUT TO:

Sally and Mike DiMiero: Excellent Service!

Steve Humleker: Great agent that we will recommend to everyone.

Maura Sullivan: Excellent, patient & knowledgeable.

Page 29: Long and Foster Business Meeting 3/9/2010

Congratulations go out to the following agents that achieved the Long and Foster four or more list in January: Cindy Fox Mike Allen Cherish Green

Page 30: Long and Foster Business Meeting 3/9/2010

TOP FEBRUARY AGENTS

Page 31: Long and Foster Business Meeting 3/9/2010

February – Top Teams

Top Producing Team: The Green Team

Top Listing Team: Cindy Fox

Top Selling Team: The Green Team

Page 32: Long and Foster Business Meeting 3/9/2010

February – Top Individuals

Top Producing Individual: Vi Turner

Top Listing Individual: Vi Turner

Top Selling Individual: Robin Borum

Top Number of Listings: Claudia Sarmiento

Page 33: Long and Foster Business Meeting 3/9/2010

2009 Club Recognition

Page 34: Long and Foster Business Meeting 3/9/2010

EXECUTIVE’s CLUB 2009

Page 35: Long and Foster Business Meeting 3/9/2010

DIRECTOR’S CLUB 2009

Page 36: Long and Foster Business Meeting 3/9/2010

PRESIDENT’S CLUB 2009

Page 37: Long and Foster Business Meeting 3/9/2010

CHAIRMAN’S CLUB 2009

Page 38: Long and Foster Business Meeting 3/9/2010

FOUNDER’S CLUB 2009