lrpd (title 38) - va brm mappings va ea april 2017 release€¦ · 24/04/2017 · that is made in...

LRPD Name LRPD Description VA BRM Number and Name VA BRM Description

U.S.C Title 38 Chapter

5Authority and Duties of the Secretary

1 Provide Services for Veterans and the

Public

Provide Services for Veterans and the Public describes the

mission and purpose of the Department of Veterans Affairs

in terms of the services it provides both to and on behalf of

the Veteran and the public.

U.S.C Title 38 Part V38 U.S.C. Part V - Boards, Administrations and

Services (Chapters 71 - 79)

1.1 Provide Benefits and Services for

Veterans and Beneficiaries

Provide Benefits and Services for Veterans and Beneficiaries

includes activities designed to ensure that Veterans and their

eligible beneficiaries are provided with the benefits and

services they are entitled to receive from the VA and its

partners.

U.S.C Title 38 Part V38 U.S.C. Part V - Boards, Administrations and

Services (Chapters 71 - 79)

1.1.1 Provide Access to Benefits and

Services

Provide Access to Benefits and Services focuses on access to

appropriate benefits and/or services. This includes

streamlining efforts for customer obtainment of benefits and

services; ensuring benefits and services are appropriate in

terms of type, intensity, location and availability; providing

seamless access to knowledge about the benefits and

services available, performing eligibility determination,

assessing claims, determining award action, and managing

customer information.


17

38 U.S. Code Chapter 17 - Hospital, Nursing Home,

Domiciliary, and Medical Care1.1.1.1 Provide Access to Health Care

Provide Access to Health Care enables access to appropriate

health care. This includes streamlining efforts to receive

care; ensuring care is appropriate in terms of type, care,

intensity, location and availability; providing seamless access

to health knowledge, enrolling providers; performing

eligibility determination, and managing patient movement.


17


Domiciliary, and Medical Care1.1.1.1.1 Provide Member Access

Provide Member Access serves as the front-end of the

medical care value chain and encompasses all aspects of

enrollment, eligibility, level of allowable services and facility

registration.


17


Domiciliary, and Medical Care

1.1.1.1.1.1 Determine Health Care

Eligibility

Determine Eligibility defines a managed process for assessing

and determining beneficiary entitlement to inpatient and

outpatient medical care and treatment services, based on

the enrollee's eligibility status. Determining an enrollee's

eligibility status requires verification of military service, as

well as the type and status of discharge from active service.


17


Domiciliary, and Medical Care1.1.1.1.1.2 Perform Enrollment

Perform Enrollment involves all aspects of the enrollment

process for medical services including: beneficiary identity

and administrative data management, beneficiary

information gathering, annual enrollment review, and the

use and maintenance of the beneficiary enrollment system.


17



1.1.1.1.1.3 Determine Allowable

Services

Determine Allowable Services is the process for ascertaining

the appropriate level of benefit services for beneficiaries

based on established eligibility requirements (e.g., presence

of a service-related condition and meeting defined income

thresholds). Beneficiaries are provided a certain level of

access to care based on defined policies and regulations

(e.g., predetermined priority groups).


17AUTHORITY AND DUTIES OF THE SECRETARY 1.1.1.1.1.4 Perform Registration

Perform Registration is the process of registering the

Veteran for medical services. Registration entails processing

registrations at assigned health care facilities, assigning

Veterans to preferred health care facilities, and establishing

health record and fiscal accounts at facilities. The registration

process supports bi-directional registration between the

Department of Defense and the Department of Veterans

Affairs. Entering basic demographic data into a common

interface will create a unique patient file in both agencies'

electronic health record systems.


20

Benefits for Homeless Veterans

1.1.1.1.3 Provide Homeless Veterans

Access to Health Care

Provide Homeless Veterans Access to Health Care is the

function whereby Department of Veterans Affairs (VA) social

workers and other mental health clinicians assist homeless

Veterans who are eligible for VA health care and other

benefits. This function also provides a mechanism to contract

with providers for community-based residential treatment

for homeless Veterans.

LRPD (Title 38) - VA BRM Mappings

VA EA April 2017 Release

1 of 22





1 Section 111Payments or allowances for beneficiary travel

1.1.1.1.4 Facilitate Patient Travel to

Points of Care

Access to Care focuses on the access to appropriate care.

This includes streamlining efforts to receive care; ensuring

care is appropriate in terms of type, care, intensity, location

and availability; providing seamless access to health

knowledge, enrolling providers; performing eligibility

determination, and managing patient movement. It can

include aid to family with children, immunization programs,

and child support enforcement.


31

Training and Rehabilitation for Veterans with Service-

Connected Disabilities

1.1.1.2 Provide Access to Income

Security, Education, Vocational

Rehabilitation Benefits

Provide Access to Income Security, Education and Vocational

Rehabilitation Benefits encompasses the activities necessary

to identify and verify access to appropriate benefits. This

includes streamlining efforts to receive benefits; ensuring

benefits are appropriate in terms of type, intensity, location

and availability; providing seamless access to knowledge

about the benefits available; performing eligibility

determination; and managing beneficiary information.

U.S.C. Title 38 Chapter

19Insurance













37Housing and Small Business Loans







U.S.C. Title 38 Section

1151

Benefits for Persons disabled by treatment or

vocational rehabilitation













63Outreach Activities

1.1.1.2.1.3 Communicate

Marketing/Outreach

Communicate Marketing/Outreach is the communications

with Veterans, Service Members, Veterans Service

Organizations, and other participants about benefits

activities including existing, new, or proposed Benefit

opportunities.


71Board of Veteran Appeals 1.1.1.2.2 Process Benefit Request

Process Benefit Request is the processing of benefits

requests, and appeals from veterans and veterans

beneficiaries.


23Burial Benefits 1.1.1.3.2.1 Receive Benefit Request

Receive Benefits Request allows for the Veteran/family to

register the DD214 with the VA and receive a cursory


24National Cemeteries and Memorials 1.1.1.3.2.1 Receive Benefit Request

Receive Benefits Request allows for the Veteran/family to

register the DD214 with the VA and receive a cursory

eligibility evaluation although final determination is made at

the time of need. Additionally this function establishes a


24National Cemeteries and Memorials 1.1.1.3.2.2 Validate Veteran Entitlement

Validate Veterans Entitlement is a determination of eligibility

that is made in response to a request for burial in a VA

National Cemetery and includes a review for a capital felony


19Insurance

1.1.2.1.4 Coordinate Pre-Auth, Pre-Cert

and Insurance Processing

Coordinate Pre-Auth and Pre-Cert and Insurance Processing

refer to the process by which a patient is pre-approved for

coverage of a specific medical procedure or prescription drug

prior to receiving the procedure or the medication. The

insurance company will generally require that the patient's


31



1.1.2.2 Manage Income Security,

Education, Vocational Rehabilitation

Benefits

Manage Income Security, Education and Vocational

Rehabilitation Benefits is the processing, planning,

scheduling, maintaining and delivery of benefits over time.

U.S.C. Title 38 Section

1151

Benefits for persons disabled by treatment or

vocational rehabilitation

1.1.2.2 Manage Income Security,


Benefits

Manage Income Security, Education and Vocational

Rehabilitation Benefits is the processing, planning,

scheduling, maintaining and delivery of benefits over time.


71Board of Veteran Appeals 1.1.2.2.2 Process Benefit

Process Benefit is the processing of applications for benefits,

requests for reconsideration, and appeals after receiving a

request for benefits from veterans and veterans


1 Section 112Presidential memorial certificate program 1.1.2.3 Manage Memorial Benefits

Manage Memorial Benefits includes furnishing lasting

tributes that commemorates a Veteran’s service such as

headstones and markers for the graves of eligible persons in

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23Burial Benefits

1.1.2.3.2 Order Financial

Reimbursements

Order Financial Reimbursements contains activities to

provide partial reimbursement of an eligible Veteran's burial

and funeral costs

(NCA_Business_Function_Definitions_20120725.xlsx).

U.S.C. Title 38 Part ll General Benefits1.1.3 Deliver Benefits and Services to

Veterans and Beneficiaries

Deliver Benefits and Services to Veterans and Beneficiaries

involves the delivery of benefits and/or services to the

claimant or verified beneficiary. It includes education and


17


Domiciliary, and Medical Care1.1.3.2 Deliver Health Care

Deliver Health Care provides health care to VHA

beneficiaries. This includes assessing health status; planning

health services; delivery of care, ensuring quality of services

and continuity of care; and managing clinical information and

documentation.


17



1.1.3.2.2 Provide Care Support

Education

Provide Care Support Education utilizes disease self-

management strategies in combination with multiple

modalities to provide education in support of

care for Veterans. These services are patient-

centered, supported by licensed care coordinators, and have

a focus on patient self-management. Goals include the


18

39 U.S. Code Chapter 17 - Hospital, Nursing Home

Domiciliary and Medical Care

1.1.3.2.2.1 Provide Patient Care

Education

Provide Patient Care Education provides the patient

appropriate, personalized, safe and effective education on

matters involving the patient's condition, medications, risks

and instructions for self-care. Multiple modalities may be

utilized in providing reliable information regarding wellness,

preventive care, disease management, treatments, peer


31



1.1.3.2.7.5 Provide Mental Health

Services

Provide Mental Health Services (also known as behavioral

health) generally includes inpatient and outpatient

behavioral health services, prevention, treatment, and

rehabilitation services to promote mental health, treat

substance abuse, reduce illness, death, disability, and

associated health care costs.


31


Connected Disabilities 1.1.3.2.7.5.1 Provide Mental Health

Residential Rehabilitation and

Treatment

Provide Mental Health Residential Rehabilitation and

Treatment focuses on residential rehabilitative and clinical

treatment for Veterans who have a wide range of problems,

illnesses, or rehabilitative care needs. These can be medical,

psychiatric, vocational, educational, and social and could be


31



1.1.3.2.7.5.2 Provide Evidence-Based

Psychotherapy (EBP)

Provide Evidence-Based Psychotherapy (EBP) focuses on

specific psychotherapies, or "Talk Therapies" that have

repeatedly been shown in clinical research to be effective for

a particular mental health condition or conditions such as

depression, anxiety and substance use disorders. In addition,

EBPs have also been shown to be effective for several

physical health related conditions and behaviors; things such


31



1.1.3.2.7.5.3 Provide Psychosocial

Rehabilitation and Recovery Treatment

Provide Psychosocial Rehabilitation and Recovery Treatment

provides a therapeutic and supportive learning environment

for Veterans to achieve recovery to the fullest extent

possible. Treatment includes family education programs,

social skills training, education groups, illness management

and recovery, wellness programs and peer support services.

Psychosocial Rehabilitation and Recovery is an ambulatory,


31


Connected Disabilities1.1.3.2.7.5.4 Provide Post Traumatic

Stress Disorder (PTSD) Care

Provide Post Traumatic Stress Disorder (PTSD) Care focuses

on cognitive behavioral treatments that typically encompass

a number of components, including psychoeducation, anxiety

management, exposure, and cognitive restructuring.

Exposure and cognitive restructuring are thought to be the


11 Subchapter llOutreach Activities

1.1.3.2.7.7 Perform Compensation and

Pension Medical Examinations

Perform Compensation and Pension Medical Examinations

performs a medical examination requested by the VBA and

performed by a Veterans Health Administration (VHA) or

contractor clinician. The reports of these examinations

become part of the medical evidence that VBA’s raters use to

evaluate the degree of disability of the Veteran.

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11 Subchapter lV

Peacetime Disability Compensation

1.1.3.2.7.7 Perform Compensation and





contractor clinician. The reports of these examinations

become part of the medical evidence that VBA’s raters use to

evaluate the degree of disability of the Veteran.


15

Pension for Non-Service-Connected Disability or

Death or For Service1.1.3.2.7.7 Perform Compensation and






31



1.1.3.2.8 Provide Ancillary Services

Provide Ancillary Services extend or facilitate primary or

specialty care provided by licensed practitioners. Ancillary

Services fall under three broad categories: diagnostic,

therapeutic and custodial. Diagnostic includes laboratory and

radiology services, Therapeutic includes services such as

pharmacy, radiology, physical therapy. Custodial Care

includes nursing homes, assisted living, rehabilitation centers


31



1.1.3.2.8.10 Provide Rehabilitation

Services

Provide Rehabilitation Services provides the full range of

rehabilitative care including Physical Medicine and

Rehabilitation, Polytrauma, Traumatic Brain Injury, Blind

Rehabilitation, Audiology and Speech Pathology, and

Recreation Therapy.


76

Health Professionals Educational Assistance Program

1.1.3.4 Provide Health Care Education

Provide Health Care Education fosters advancement in

health knowledge. This includes promoting healthcare

knowledge advancement and providing for practitioner

education. It also includes provision of clinical education sites

for trainees across all health professions and in conjunction

with educational institutions.

U.S.C Title 38 Part lll Readjustment and Related Benefits

1.1.3.5 Deliver Income Security,


Benefits

Deliver Income Security, Education, and Vocational

Rehabilitation Benefits is the distribution and maintenance

of monetary and non-monetary benefits to the claimant or

other verified beneficiary.


23Burial Benefits 1.1.3.6 Deliver Memorial Benefits

Deliver Memorial Benefits involves all activities related to

burial of eligible Veterans and family members in national

cemeteries and aid to support the burial of Veterans and

family members in state or tribal government Veterans

cemeteries

(NCA_Business_Function_Definitions_20120725.xlsx).


23Burial Benefits 1.1.3.6.1 Prepare for Interment

Prepare for Interment includes all activities necessary to

provide for the family's beliefs at time of burial, which

typically includes providing a committal service shelter for

the ceremony

(http://www.cem.va.gov/cem/burial_benefits/committal_se

rvice.asp).

4 of 22





23Burial Benefits 1.1.3.6.2 Schedule Interment Services

Schedule Interment Services involves the schedule of a burial

in any VA National Cemetery for any Veteran, or eligible

dependent, released from service under conditions other

than dishonorable as determined by appropriate eligibility

documentation. Also included is the custody of remains

within the cemetery from drop off, normally at the

committal shelter to final interment.Schedule Interment

Services involves the schedule of a burial in any VA National

Cemetery for any Veteran, or eligible dependent, released

from service under conditions other than dishonorable as

determined by appropriate eligibility documentation.


23Burial Benefits 1.1.3.6.3 Manage Receipt of Remains

Manage Receipt of Remains is part of the chain of custody

for the remains and allows for cremated remains to

temporarily be stored at a cemetery awaiting interment.


23Burial Benefits

1.1.3.6.4 Manage Veteran Interment at

National Cemetery

Manage Veteran Interment at National Cemetery includes all

actions associated with the physical burial or cremation of a

Veteran

(http://www.cem.va.gov/CEM/pdf/IS1_Jan_2011.pdf).

Gravesite information is recorded as burials are completed.


24National Cemeteries and Memorials

1.1.3.6.4 Manage Veteran Interment at

National Cemetery

Manage Veteran Interment at National Cemetery includes all

actions associated with the physical burial or cremation of a

Veteran

(http://www.cem.va.gov/CEM/pdf/IS1_Jan_2011.pdf).


23Burial Benefits

1.1.3.6.5 Manage Guest and Family

Visitation

Manage Guest and Family Visitation is the process that

organizes and manages visitation to our national cemeteries.

CFR Title 38 Chapter I

Part 15 Section 15.170

38 CFR 15.170 - Compliance procedures.(a) Except

as provided in paragraph (b) of this section, this

section applies to all allegations of discrimination on

the basis of handicap in programs and activities

conducted by the agency.

2.4.2 Develop Policy and Guidance

Develop Policy and Guidance includes the creation,

dissemination, implementation, monitoring and evaluation of

guidance, including policies and directives, to assist in the

interpretation and implementation of regulations.

U.S.C. Title 38 Part III

Chapter 42 Section

4214

38 U.S. Code Section 4214 - Employment within the

Federal Government2.4.2 Develop Policy and Guidance






Chapter 43

38 U.S. Code Chapter 43 - Employment and

Reemployment Rights of Members of the Uniformed

Services (Subchapters I - IV)

2.4.2 Develop Policy and Guidance





U.S.C. Title 38 Part V

Chapter 74

Subchapter II Section

7422

38 U.S. Code Section 7422 - Collective Bargaining 2.4.2 Develop Policy and Guidance












(b) The agency shall process complaints alleging

violations of section 504 with respect to employment

2.4.2.1 Manage Human Resource Policy

and Programs

Manage Human Resource Policy and Programs establishes,

implements and oversees the execution of policies and

associated programs for all VA Human Resource (HR)

operational activities and Human Resource Management

(HRM) related programs.


7Employees


and Programs






5 of 22





74Veterans Health Administration Personnel


and Programs







Chapter 42 Section

4214


Federal Government


and Programs







Chapter 43





and Programs







Chapter 74


7422

38 U.S. Code Section 7422 - Collective Bargaining2.4.2.1 Manage Human Resource Policy

and Programs















according to the procedures established by the Equal

2.4.2.1.1 Develop Human Resource

Policy

Develop Human Resource Policy includes determination,

design and development of the policies needed to govern

and assist the execution and oversight of HRM operations

and programs; in accordance with applicable statutes,

regulations, executive orders, etc.


7Employees


Policy









Policy







Chapter 42 Section

4214


Federal Government


Policy







Chapter 43





Policy







Chapter 74


7422

38 U.S. Code Section 7422 - Collective Bargaining2.4.2.1.1 Develop Human Resource

Policy













Programs

Develop Human Resource Programs includes development

and design of new or modified existing HR programs that

accomplish the implementation of VA policy (e.g., Voluntary

Leave Transfer Program).

6 of 22





7Employees


Programs








Programs






Chapter 42 Section

4214


Federal Government


Programs






Chapter 43





Programs






Chapter 74


38 U.S. Code Section 7422 - Collective Bargaining2.4.2.1.2 Develop Human Resource

Programs










2.4.2.1.3 Communicate HR Policy and

Programs

Communicate HR Policy and Programs includes development

and carrying out of communications plans to educate staff

and management on explicit aspects of HR policies and

programs and how employees can and/or must participate in


Chapter 42 Section

4214


Federal Government


Programs





Chapter 43





Programs





Chapter 74


7422

38 U.S. Code Section 7422 - Collective Bargaining2.4.2.1.3 Communicate HR Policy and

Programs




programs and how employees can and/or must participate in

a program.









2.4.2.1.4 Implement HR Policy and

Programs

Implement HR Policy and Programs includes design,

development and implementation of the strategies,

processes, procedures and tools necessary to initiate and

maintain the operation of VA HRM programs.


Chapter 42 Section

4214


Federal Government


Programs






Chapter 43





Programs






Chapter 74


38 U.S. Code Section 7422 - Collective Bargaining2.4.2.1.4 Implement HR Policy and

Programs










2.4.2.1.5 Monitor/Evaluate HR

Operations and Programs

Monitor/Evaluate HR Operations and Programs includes

overseeing Human Resource policy and program execution,

measuring performance and providing counsel on how to

enhance effectiveness of HR and programs and identify well-


Chapter 42 Section

4214


Federal Government







defined improvements to specific HR activities.

7 of 22





Chapter 43












Chapter 74


7422

38 U.S. Code Section 7422 - Collective Bargaining2.4.2.1.5 Monitor/Evaluate HR







U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 2.5.1 Conduct Planning

Conduct Planning entails the determination of annual and

long-term goals and the identification of the best approach

for achieving those goals.











Employment Opportunity Commission in 29 CFR part

2.5.1.2.1 Conduct Workforce Planning

Conduct Workforce Planning involves the processes for

identifying the workforce competencies required to meet the

agency’s strategic goals and for developing the strategies to

meet these requirements.


Chapter 42 Section

4214


Federal Government2.5.1.2.1 Conduct Workforce Planning

Conduct Workforce Planning involves the processes for

identifying the workforce competencies required to meet the

agency’s strategic goals and for developing the strategies to

meet these requirements.











Employment Opportunity Commission in 29 CFR part

2.5.1.2.1.3 Manage Workforce Diversity

Manage Workforce Diversity involves developing a

workforce representative of all segments of society,

mitigating discrimination on the basis of race, color, religion,

sex (including pregnancy or gender identity), national origin,

age, disability, sexual orientation or any other prohibited

basis.


Chapter 42 Section

4214


Federal Government2.5.1.2.1.3 Manage Workforce Diversity

Manage Workforce Diversity involves developing a

workforce representative of all segments of society,

mitigating discrimination on the basis of race, color, religion,

sex (including pregnancy or gender identity), national origin,

age, disability, sexual orientation or any other prohibited

basis.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 2.5.1.2.3.1 Perform IT Research

Perform IT Research includes the identification of new

developments in technology, methods, and solutions which

have potential business value, conduct research into their

applicability and benefit, and to promote viable, innovative

concepts in support of business objectives.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 2.5.2 Manage Enterprise Architecture

Manage Enterprise Architecture involves the development of

agency enterprise architecture, campaign plans, and

transition strategies. This includes activities associated with

describing the current state and defining the target state and

transition strategy for an organization’s people, processes

and technology.

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U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)2.5.2.2 Perform Stakeholder

Requirements Management

Perform Stakeholder Requirements Management covers all

requests for additional and new solutions arising from a

customer's needs or wants.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 2.5.2.3 Enable Enterprise Search

Enable Enterprise Search includes Query capabilities,

Precision / Recall Ranking, Classification and Pattern

Matching.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)2.5.2.4 Perform Information Mapping

and Taxonomy Categorization

Perform Information Mapping and Taxonomy Categorization

defines the set of capabilities to support the creation and

maintenance of relationships between data entities, naming

standards and categorization and allow classification of data

and information into specific layers or types to support an

organization.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)2.5.2.5 Perform Business Process

Mapping and Reengineering

Perform Business Process Mapping and Reengineering

defines the set of capabilities to manage business processes,

including business process mapping, remapping,

reengineering, and business process improvement efforts.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)2.5.6.3.4.1 Develop IT Management

System Framework

Develop IT Management System Framework defines the

structure of relationships and processes to direct and control

IT endeavors.



2.6 Manage Veterans Affairs

Relationships

Manage VA Relationships involves the oversight and

coordination of all activities associated with interacting with

VA's ecosystem, including Veterans and their beneficiaries;

VA's external partners including other Federal agencies ,

state, local, tribal, non-government organizations (NGOs)

and and private sector third party service providers; and the

general public. This includes both messaging and


63Outreach Activities 2.6.1 Manage Customer Services

Manage Customer Services supports activities associated

with providing an agency’s customers with information

regarding the agency’s service offerings and managing the

interactions and relationships with those customers.



2.6.2.1.1 Provide Communications and

Outreach

Provide Communications and Outreach conceptualizes,

develops, coordinates and implements national health

communications programs for America's Veterans.


63Wartime Disability Compensation

2.6.2.1.1 Provide Communications and

Outreach

Provide Communications and Outreach conceptualizes,

develops, coordinates and implements national health

communications programs for America's Veterans.

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71Board of Veteran Appeals

2.6.2.1.1.1 Communicate Process

Appeal and/or Notice of Disagreement

Communicate Process Appeal and/or Notice of Disagreement

provides Veterans with a way to appeal decisions made by an

organization's regional office or medical center.


72United States Court of Appeals for Veterans Claims

2.6.2.1.1.1 Communicate Process

Appeal and/or Notice of Disagreement

Communicate Process Appeal and/or Notice of Disagreement

provides Veterans with a way to appeal decisions made by an

organization's regional office or medical center.



2.6.2.1.1.2 Reach out to Veterans and

Communicate Benefits

Reach out to Veterans and Communicate Benefits supports

outreach services to Veterans and provides information

about available benefits, eligibility requirements, and how to

apply for benefits.



2.6.2.1.1.2 Reach out to Veterans and

Communicate Benefits

Reach out to Veterans and Communicate Benefits supports

outreach services to Veterans and provides information

about available benefits, eligibility requirements, and how to

apply for benefits.


24National Cemeteries and Memorials 3.1.1.1 Manage Facilities

Manage Facilities, Fleet, and Equipment involves the full life-

cycle management of all property owned by VA. This includes

the maintenance, administration, certification, and operation

of real property, real property improvements, fleets,

machinery, equipment and IT hardware and software owned

and leased by VA.


24National Cemeteries and Memorials 3.1.1.1.3 Manage Grounds

Manage Grounds involves the development and preparation

of new or enhanced grounds to support the VA mission.

U.S.C Title 38 Section

309Chief Financial Officer 3.2 Conduct Financial Management

Conduct Financial Management involves the use of financial

information to measure, operate and predict the

effectiveness and efficiency of an entity's activities in

relation to its objectives. The ability to obtain and use such

information is usually characterized by having in place

policies, practices, standards, and a system of controls that

reliably capture and report activity in a consistent manner.

U.S.C. Title 38 Part I

Chapter 3 Section 309

38 U.S. Code Section 309 - CFO responsibilities: The

Secretary shall designate the Assistant Secretary

whose functions include budgetary and financial

functions as the Chief Financial Officer of the

Department. The Chief Financial Officer shall advise

the Secretary on financial management of the

Department and shall exercise the authority and

3.2.1 Manage Accounting

Manage Accounting entails accounting for assets, liabilities,

fund balances, revenues and expenses associated with the

maintenance of federal funds and expenditure of federal

appropriations (Salaries and Expenses, Operation and

Maintenance, Procurement, Working Capital, Trust Funds,

etc.), in accordance with applicable federal standards

(FASAB, Treasury, OMB, GAO, etc.).


81

Acquisition and Operation of Hospital and

Domiciliary Facilities; Procurement and Supply;

Enhanced -Use Leases of Real Property

3.2.1.3 Manage Leases

Manage Leases includes all activities associated with

documenting, properly accounting for and reconciling both

capital and operating leases.


82

Acquisition and Operation of Hospital and

Domiciliary Facilities; Procurement and Supply;

Enhanced -Use Leases of Real Property

3.2.1.4 Account for Property, Plant and

Equipment

Account for Property, Plant and Equipment includes all

activities associated with documenting, properly accounting

for and reconciling property, plant and equipment.

10 of 22













3.2.1.7 Develop and Publish Financial

Policy

Develop and Publish Finance Policy and procedures involves

the creation and dissemination of guidelines to assist in the

interpretation and implementation of regulations. This

includes both the development of financial policies for VA, as

well as standard operating procedures for financial

operations.


37Housing and Small Business Loans 3.2.2 Manage Payments

Manage Payments include disbursements of federal funds,

via a variety of mechanisms, to federal and private

individuals, federal agencies, state, local and international








3.2.4.2 Manage Financial Audits and

Reviews

Manage Financial Audits and Reviews involves the activities

related to performing, or interacting with external auditors

performing, examination and review of the Department's

financial activities, reporting of financial activities, and

supporting systems to ensure compliance with federal audit










carry out the functions specified in section 902 of

3.2.5 Perform Cost Accounting/

Performance Measurement

Perform Cost Accounting/Performance Measurement is the

process of accumulating, measuring, analyzing, interpreting,

and reporting cost information useful to both internal and

external groups concerned with the way in which an

organization uses, accounts for, safeguards, and controls its

resources to meet its objectives. Cost accounting information

is necessary in establishing strategic goals, measuring service

efforts and accomplishments, and relating efforts to










3.2.6 Manage Debt Collection

Manage Debt Collection supports activities associated with

the billing and collection of money owed to VA by liable third

parties such as insurers and Veterans.


Chapter 42 Section

4214


Federal Government3.3.1 Manage Staffing and Recruiting

Manage Staffing and Recruiting establishes procedures for

recruiting and selecting high-quality, productive employees

with the right skills and competencies, in accordance with

merit system principles. This Function includes: developing a

staffing strategy and plan; establishing an applicant

evaluation approach; announcing the vacancy, sourcing and

evaluating candidates against the competency requirements


Chapter 43




3.3.1 Manage Staffing and Recruiting

Manage Staffing and Recruiting establishes procedures for

recruiting and selecting high-quality, productive employees

with the right skills and competencies, in accordance with

merit system principles. This Function includes: developing a

staffing strategy and plan; establishing an applicant

evaluation approach; announcing the vacancy, sourcing and

evaluating candidates against the competency requirements


Chapter 42 Section

4214


Federal Government3.3.1.1 Assess Staffing Needs

Assess Staffing Needs includes determining and prioritizing

workforce needs, establishing the vacancies (e.g., developing

requisitions) and initiating the VA recruiting mechanisms to

begin to address the staffing needs.


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3.3.1.1 Assess Staffing Needs

Assess Staffing Needs includes determining and prioritizing

workforce needs, establishing the vacancies (e.g., developing

requisitions) and initiating the VA recruiting mechanisms to

begin to address the staffing needs.

U.S.C Title 38 Part lll Readjustment and Related Benefits 3.3.1.2 Recruit Candidates

Recruit Candidates includes exercising both mandatory and

other helpful advertising channels to attract the most

qualified candidates while simultaneously ensuring the

applicant pool includes underrepresented groups, disabled

Veterans, etc.


Chapter 42 Section

4214


Federal Government3.3.1.2 Recruit Candidates

Recruit Candidates includes exercising both mandatory and

other helpful advertising channels to attract the most

qualified candidates while simultaneously ensuring the

applicant pool includes underrepresented groups, disabled

Veterans, etc.

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Chapter 42 Section

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Federal Government3.3.1.3 Evaluate Candidates

Evaluate Candidates includes screening and assessing

candidates for positons and selecting the most appropriate

candidates for a particular job by taking into consideration

the candidate's history, suitability, qualifications, etc.



3.3.2 Manage Employee Compensation

and Benefits

Manage Employee Compensation and Benefits designs,

develops, and implements benefit and compensation

programs that attract, retain and fairly compensate agency

employees. This Function includes: developing and

implementing compensation programs; administering bonus

and monetary awards programs; administering pay changes;

managing time, attendance, leave and pay; and managing

payroll, establishing and communicating benefits programs;

processing benefits actions; and interacting as necessary

with third party benefits providers.


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3.3.2 Manage Employee Compensation

and Benefits

Manage Employee Compensation and Benefits designs,

develops, and implements benefit and compensation

programs that attract, retain and fairly compensate agency

employees. This Function includes: developing and

implementing compensation programs; administering bonus

and monetary awards programs; administering pay changes;

managing time, attendance, leave and pay; and managing

payroll, establishing and communicating benefits programs;

processing benefits actions; and interacting as necessary

U.S.C Title 38 Part lll Readjustment and Related Benefits 3.3.2.1 Administer Benefits Programs

Administer Benefits Programs includes managing employee

compensation and benefits designs, develops, and

implements benefit and compensation programs that attract,

retain and fairly compensate agency employees. This

Function Service includes: developing and implementing

compensation programs; administering bonus and monetary

awards programs; administering pay changes; managing


74Veterans Health Administration Personnel 3.3.2.1 Administer Benefits Programs









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3.3.2.1 Administer Benefits Programs









57Records and Investigations 3.3.2.2 Process Benefit Actions

Process Benefit Actions includes gathering and processing

the information (e.g., entering it into appropriate records

and systems) necessary to ensure employees eligible and

entitled to certain benefits receive what they are entitled


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3.3.2.2 Process Benefit Actions

Process Benefit Actions includes gathering and processing

the information (e.g., entering it into appropriate records

and systems) necessary to ensure employees eligible and


74Veterans Health Administration Personnel 3.3.2.3 Administer Pay Structures

Administer Pay Structures includes ensuring they're In

compliance with laws, regulations and policies; and

development and implementation of guidance with respect

to administering basic pay setting, locality pay, special rates,

back pay, pay limitations, premium pay, retention,

recruitment, relocation, etc.

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Federal Government3.3.4 Manage Employee Relations

Manage Employee Relations designs, develops, and

implements programs that strive to maintain an effective

employer-employee relationship that balance the agency’s

needs against its employees’ rights. This Function includes:

addressing employee misconduct; addressing employee

performance problems; managing administrative grievances;

providing employee accommodation; administering









3.3.4 Manage Employee Relations


























Chapter 43













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7422

38 U.S. Code Section 7422 - Collective Bargaining 3.3.4 Manage Employee Relations








employees assistance programs; participating in

administrative third party proceedings; and determining


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Federal Government

3.3.4.1 Manage Employee Issue

Resolution

Manage Employee Issue Resolution designs, develops, and








administrative third party proceedings; and determining










Resolution









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Resolution










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38 U.S. Code Section 7422 - Collective Bargaining3.3.4.1 Manage Employee Issue

Resolution





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Federal Government

3.3.4.2 Manage/Administer Reasonable

Accommodation

Manage/Administer Reasonable Accommodation includes

managing changes to a job, the work environment, or the

way things are usually done to allow an individual with a

disability to apply for a job, perform job functions, or enjoy

equal access to benefits available to other individuals in the

workplace.










Accommodation






workplace.

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Accommodation






workplace.


Chapter 42 Section

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Federal Government3.3.4.4 Manage Grievances

Manage Grievances includes assisting in training negotiating

teams and determining techniques to assist in the

negotiation. This assists agencies in applying techniques for

negotiating agreements and may also conduct negotiations

on behalf of agencies when allowed.









3.3.4.4 Manage Grievances







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3.3.4.4 Manage Grievances







Chapter 74


38 U.S. Code Section 7422 - Collective Bargaining 3.3.4.4 Manage Grievances





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4214


Federal Government3.3.4.5 Execute Third Party Proceedings

Execute Third Party Proceedings includes representing the

agency’s interest in a third party, alternative methods of

dispute resolution proceeding initiated by an employee;

acquire and provide information, compile and provide

evidence and exercise directed action.











3.3.4.5 Execute Third Party Proceedings







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3.3.4.5 Execute Third Party Proceedings







Chapter 74


7422

38 U.S. Code Section 7422 - Collective Bargaining 3.3.4.5 Execute Third Party Proceedings
















title 31.

3.3.5 Manage Human Resource

Development

Manage Human Resource Development designs, develops,

and implements a comprehensive employee development

approach to ensure that agency employees have the right

competencies and skills for current and future work

assignments. This Function includes conducting employee

development needs assessments; designing employee

development programs; administering and delivering

employee development programs; and evaluating the overall

effectiveness of the agency’s employee development

approach.

14 of 22













3.3.5.4.1 Conduct Finance Training

Conduct Finance Training consists of development and

maintenance of training materials by VA financial subject

matter experts, as well as performing training as required.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.1 Provide Networks and

Telecommunications

Provide Networks and Telecommunications includes

identification and implementation of technology standards,

software, and hardware for computer networking and

telecommunications throughout VA.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.1.1 Monitor Systems and Networks

Monitor Systems and Networks includes supporting all

activities related to the real-time monitoring of systems and

networks for optimal performance.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.1.2 Manage Voice Communications

Manage Voice Communications defines the set of capabilities

to provide telephony or other voice communications.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.1.3 Manage Audio/Video

Conferencing Services

Manage Audio/ Video Conferencing Services entails

communication across long distances with audio and/ or

video contact that may also include graphics and data

exchange and includes all equipment, software, hardware,

networks, etc. necessary to perform these functions.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.1.4 Manage Email Services

Manage Email Services defines the set of capabilities to

support the transmission of memos and messages over a

network.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.1.5 Manage Data Exchanges

Manage Data Exchanges supports the interchange of

information between multiple systems and applications;

includes verification that transmitted data was received

unaltered.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.2 Provide Platforms and Storage

Provide Platforms and Storage includes evaluation and

determination of standards, hardware, and software

platforms that will support computing applications and data

storage in the VA technical environment.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.2.1 Manage Web Infrastructure

Manage Web Infrastructure includes equipment/services to

support delivery of services over the Internet or similar

networks. These include supporting: Network Services which

consists of protocols defining the format and structure of

data and information either accessed from a directory or

exchanged through communications; Service Transport

which consists of protocols defining the format and

structure of data and information either accessed from a

directory or exchanged through communications.

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U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.2.2 Monitor Systems Resource

Usage

Monitor Systems Resource Usage includes supporting the

balance and allocation of memory, usage, disk space and

performance on computers and their applications.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.2.3 Manage Data Warehouse

Manage Data Warehouse defines the set of capabilities to

support the archiving and storage of large volumes of data.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.2.4 Provide Data Recovery Services

Provide Data Recovery Services defines the set of capabilities

to support the restoration and stabilization of data sets to a

consistent, desired state.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.2.5 Provide and Maintain IT

Infrastructure

Provide and Maintain IT Infrastructure involves the planning,

design, and maintenance of an IT Infrastructure to effectively

support automated needs (i.e. platforms, networks, servers,

printers, etc.).

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.2.5.1 Provide Availability and

Capacity Management

Provide Availability and Capacity Management manages the

IT service availability requirements of the business and plans,

measures, monitors and continuously strives to improve the

availability of the IT infrastructure and supporting

organization to ensure the agreed requirements are

consistently met. It also matches the capacity of the IT

services and infrastructure to the current and future

identified needs of the business. Capacity Management

focuses on the design and planning of service capacity rather

than the operational aspects of service capacity.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.2.5.2 Perform Service Execution and

Service Management

Perform Service Execution and Service Management delivers

operational services to VA business lines, by matching

resources to business objectives, by matching resources to

commitments and employing the IT infrastructure to conduct

IT operations.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.2.5.3 Perform Configuration

Management

Perform Configuration Management identifies, controls,

maintains, and verifies the versions of Configuration Items

(CIs) and their relationships in a logical model of the

infrastructure and services.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.3 Manage Application Technology

Manage Application Technology provides the standards and

processes to define specifications, design, construction,

implementation and lifecycle management of software

applications, or provide application layer communication,

presentation, and business logic services.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.3.1 Provide Assistive Technology

Services

Provide Assistive Technology Services includes managing the

lifecycle of a particular claim or investigation within an

agency to include creating, routing, tracing, assigning, and

closing of a case. Includes the monitoring of activities within

the business cycle.

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U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.3.2 Manage Business Analytics

Services

Manage Business Analytics Services includes all forms of data

analysis of extremely large, complex data sets (big data) that

are manipulated for business (mission) consumption.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.3.3 Support IT System Development

and Integration

Support IT System Development and Integration includes the

software services enabling elements of distributed business

applications to interoperate and the software development

necessary to facilitate such integration. These elements can

share function, content, and communications across

heterogeneous computing environments.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.3.3.1 Perform Planning and

Requirements Analysis

Perform Planning and Requirements Analysis includes

defining program/ project scope and objectives,

development of business and technical requirements,

completion and approval of a business case, and related

activities necessary to budget, fully resource and plan for

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.3.3.2 Perform DesignPerform Design includes the set of activities necessary to

define and document the automated software solution

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.3.3.3 Perform Development

Perform Development includes the set of activities required

to build the software solution and associated IT environment

necessary to operationalize the design.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.3.3.4 Perform Testing

Perform Testing involves the execution of the developed

software in a controlled manner to demonstrate that when

implemented the software will behave as designed. Elements

of the software testing may validate: it meets the

requirements that guided its design and development; it

responds correctly to all variations of input; it is sufficiently

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.3.3.5 Perform Implementation

Perform Implementation is the process of systematically

integrating the tested software into the operational

environment. Depending on the complexity of an

implementation, these activities may also include updating

operational procedures, training, change management

activities, data conversions and contingency planning in the

event that a software rollback is required due to the

software not meeting pre-defined performance

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.3.3.6 Manage/Perform Evolution

and Maintenance

Manage/ Perform Evolution and Maintenance includes the

product life-cycle management of software from initial

operational capability through end of life-cycle

decommissioning of the software and any associated IT

environment software and hardware. This includes on-going

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4 Provide IT Systems Management

Provide IT Systems Management defines and supports

management and administration of VA’s IT enterprise and its

associated facilities, assets, programs, and projects.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.1 Provide Help Desk Services

Provide Help Desk Services involves the management of a

service center to respond to government and contract

employees' technical and administrative questions.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.4.2 Manage Enterprise Licenses and

Software

Manage Enterprise Licenses and Software includes license

management and software distribution; it supports the

purchase, upgrade and tracking of legal usage contracts for

system software and applications and support the

propagation, installation and upgrade of written computer

programs, applications and components.

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U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.3 Manage Web Content

Manage Web Content includes Content Authoring, Content

Review and Approval, Tagging and Aggregation, Content

Publishing and Delivery and Syndication Management.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.4 Manage Customer Feedback

Manage Customer Feedback includes collecting, analyzing

and handling comments and feedback from an organization's

customers, both before and after a product or service is

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.4.5 Provide IT Case Management

Services

Provide IT Case Management Services manages the lifecycle

of a particular claim or investigation within an agency to

include creating, routing, tracing, assigning, and closing of a

case. Includes the monitoring of activities within the

business cycle and supporting the conclusion of contention

or differences within the business cycle.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.6 Manage Issue Tracking

Manage Issue Tracking defines the set of capabilities to

receive and track user-reported issues and problems in using

IT systems, including help desk calls.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.7 Manage Programs and Projects

Manage Programs and Projects defines the set of capabilities

to manage and control a particular effort of an organization.

This includes intra-agency work.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.7.1 Conduct Project Management

Conduct Project Management plans, organizes, monitors,

and controls all aspects of a project in a continuous process

to achieve its objectives.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.7.2 Perform Release Management

Perform Release Management controls the introduction of

changes to hardware and software into the IT production

environment through a release strategy which minimizes the

risk associated with the changes.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.7.3 Conduct Change Management

Conduct Change Management manages the life cycle of a

change request and activities that measure the effectiveness

of the process as well as provide for its continued

enhancement.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.4.7.4.1 Manage Procurement IT

Systems

Manage Procurement IT Systems includes system

development/ integration and operational sustainment of

the software services required to support the department's

procurement operations in a manner that is in compliance

with statutory and regulatory guidance (e.g., FAR and VAR).

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.7.4.2 Manage Financial Systems

Manage Financial Systems includes system development/

integration and operational sustainment of the software

services required to support the department's financial

operations in a manner that is in compliance with statutory

and regulatory guidance (e.g., OMB Circular A-127).











3.4.4.7.4.2 Manage Financial Systems

Manage Financial Systems includes system development/

integration and operational sustainment of the software

services required to support the department's financial

operations in a manner that is in compliance with statutory

and regulatory guidance (e.g., OMB Circular A-127).

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.7.4.3 Manage HRM Technology

Manage HRM Technology is establishing and operating a HR

information management environment that adheres to

appropriate rules and regulations, provides high-quality and

meaningful HR information and supports management and

staff needs.

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U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.7.4.3.1 Manage HRM Information

Manage HRM Information is defining the agency’s HR

information requirements to support business and other

Agency needs (e.g., reporting) and working with information

technology organizations to establish the systems to support

managing VA HR information.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.4.7.4.3.2 Manage HRM Reporting

Manage HRM Reporting is collecting and ensuring the

integrity of HR/employee information and governing the

access to, and delivery of HR/employee information needed

to facilitate effective organizational operations, for example

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.4.8 Perform IT Service Continuity

Management

Perform IT Service Continuity Management defines the set of

capabilities to ensure that agreed-upon IT services continue

to support business requirements in the event of a

disruption to the business.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.5 Enable Collaboration and

Electronic Workplace

Enable Collaboration and Electronic Workplace evaluates and

enables multi-vendor end user devices support for

collaboration between Veterans, VA employees, and

contractors.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.4.5.1 Transform and Exchange

Information

Transform and Exchange Information are the tools and

systems used to search, link, analyze, share and transport

information such as reports or critical mission data.

Transformation includes the set of capabilities to support the

removal of incorrect or unnecessary characters and data

from a data source.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.5.2 Provide Collaboration Tools

Provide Collaboration Tools allows multiple parties to

interact and share documents or data through a shared work

space or environment. Multiple parties contribute or update

the shared environment and view, update, edit, & share files.

This includes systems such as SharePoint, MAX, Web

Conferencing, Cisco TelePresence, etc.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.4.5.3 Manage Data MiningManage Data Mining defines the set of capabilities to

provide for the efficient discovery of non-obvious, valuable

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.1 Provide Cyber Information

Security Services

Provide Cyber/Information Security Services involves all

functions pertaining to the protection of federal information

and information systems from unauthorized access, use,

disclosure, disruptions, modification, or destruction, as well

as the creation and implementation of security policies,

procedures and controls.


57Records and Investigations

3.5.1.1 Manage Data Integrity and

Privacy

Manage Data Integrity and Privacy involves the coordination

of data collection, storage, dissemination, and destruction as

well as managing the policies, guidelines, and standards

regarding data management, so that data quality is

maintained and information is shared or available in

accordance with the law and best practices.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.1.1 Manage Data Integrity and

Privacy

Manage Data Integrity and Privacy involves the coordination

of data collection, storage, dissemination, and destruction as

well as managing the policies, guidelines, and standards

regarding data management, so that data quality is

maintained and information is shared or available in

accordance with the law and best practices.



3.5.1.2 Manage Identification,

Authentication and Access

Manage Identification, Authentication and Access defines the

set of capabilities to support obtaining information about

those parties attempting to log on to a system or application

for security purposes and the validation of those users.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.1.2 Manage Identification,

Authentication and Access

Manage Identification, Authentication and Access defines the

set of capabilities to support obtaining information about

those parties attempting to log on to a system or application

for security purposes and the validation of those users.

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3.5.1.3 Manage Data Protection and

Cryptography

Manage Data Protection and Cryptography defines the set of

capabilities to support the use and management of ciphers,

including encryption and decryption processes, to ensure

confidentiality and integrity of data.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.1.3 Manage Data Protection and

Cryptography

Manage Data Protection and Cryptography defines the set of

capabilities to support the use and management of ciphers,

including encryption and decryption processes, to ensure

confidentiality and integrity of data.


57Records and Investigations 3.5.1.4 Respond to IT Security Incidents

Respond to IT Security Incidents defines the set of

capabilities to provide active response and remediation to a

security incident that has allowed unauthorized access to a

government information systems.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.5.1.4 Respond to IT Security Incidents

Respond to IT Security Incidents defines the set of

capabilities to provide active response and remediation to a

security incident that has allowed unauthorized access to a

government information systems.


57Records and Investigations 3.5.1.5 Monitor IT Security Controls

Monitor IT Security Controls includes all activities related to

the real-time monitoring of security controls employed

within or inherited by a system. (see Appendix G of NIST

Special Publication 800-37).

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.5.1.5 Monitor IT Security Controls

Monitor IT Security Controls includes all activities related to

the real-time monitoring of security controls employed

within or inherited by a system. (see Appendix G of NIST

Special Publication 800-37).

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.1.6 Capture and Analysis of Audit

Trails

Capture and Analysis of Audit Trails defines the set of

capabilities to support the identification and monitoring of

activities within an application, system, or network.



3.5.1.7 Certify and Accredit IT Systems,

Applications and Devices

Certify and Accredit IT Systems, Applications and Devices

defines the set of capabilities to support the certification and

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.1.7 Certify and Accredit IT Systems,

Applications and Devices

Certify and Accredit IT Systems, Applications and Devices

defines the set of capabilities to support the certification and

accreditation (C&A) of federal information systems,



3.5.1.8 Manage Threats and

Vulnerabilities

Manage Threats and Vulnerabilities involves all functions

pertaining to the protection of federal information and

information systems from unauthorized access, use,


U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.1.8 Manage Threats and

Vulnerabilities

Manage Threats and Vulnerabilities involves all functions

pertaining to the protection of federal information and

information systems from unauthorized access, use,




3.5.2 Manage Knowledge and

Information

Manage Knowledge and Information involves the

coordination of information collection, storage, and

dissemination, and destruction as well as managing the

policies, guidelines, and standards regarding information

management.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.2 Manage Knowledge and

Information

Manage Knowledge and Information involves the

coordination of information collection, storage, and

dissemination, and destruction as well as managing the

policies, guidelines, and standards regarding information

management.

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U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.5.2.1 Manage Communities

Manage Communities defines the policies, guidelines,

standards to support the use and administration of online

groups that share common interests.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.2.2 Manage Documentation and

Workflow

Manage Documentation and Workflow defines the set of

capabilities, including policies, guidelines and standards to

support the creation, use, archiving and deletion of

unstructured data. This includes the requirements for the



3.5.2.3 Manage Information Discovery

Services

Manage Information Discovery Services consists of all

activities used to obtain information that is not readily

obtainable.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.2.3 Manage Information Discovery

Services

Manage Information Discovery Services consists of all

activities used to obtain information that is not readily

obtainable.



3.5.2.4 Manage Knowledge Capture

Services

Manage Knowledge Capture Services defines the policies,

guidelines and standards to facilitate collection of data and

information.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.2.4 Manage Knowledge Capture

Services

Manage Knowledge Capture Services defines the policies,

guidelines and standards to facilitate collection of data and

information.



3.5.2.5 Manage Knowledge Distribution

and Delivery Services

Manage Knowledge Distribution and Delivery Services

defines the policies, guidelines and standards for the transfer

of knowledge to the end customer.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.2.5 Manage Knowledge Distribution

and Delivery Services

Manage Knowledge Distribution and Delivery Services

defines the policies, guidelines and standards for the transfer

of knowledge to the end customer.

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3.5.2.7 Perform Enterprise Data

Management

Perform Enterprise Data Management supports the

maintenance and administration of data that describes data.



3.5.2.7.1 Perform Master Data

Management

Perform Master Data Management ensures Customer Data

Integration, development/deployment of Authoritative

Sources.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.2.7.1 Perform Master Data

Management

Perform Master Data Management ensures Customer Data

Integration, development/deployment of Authoritative

Sources.



3.5.2.7.2 Perform Meta Data

Management

Perform Meta Data Management supports the maintenance

and administration of data that describes data.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI)3.5.2.7.2 Perform Meta Data

Management

Perform Meta Data Management supports the maintenance

and administration of data that describes data.


57Records and Investigations 3.5.3 Manage Government Records

Manage Government Records involves the management and

stewardship of a type of information by the federal

government in order to facilitate communication and

information archival.

U.S.C. Title 38 U.S. Code Title 38 - Veteran's Benefits (Parts I - VI) 3.5.3 Manage Government Records





U.S.C. Title 38 Part II38 U.S. Code Part II - General Benefits (Chapters 11 -

24)3.5.3 Manage Government Records





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