lufthansa technik tech talk

144
Lufthansa Technik 2 nd November 2011

Upload: paul-saunders

Post on 15-Jan-2015

1.857 views

Category:

Technology


0 download

DESCRIPTION

Here's the Tech Talk presentation I gave at Lufthansa Technik in Hamburg on 2nd November 2011

TRANSCRIPT

Page 1: Lufthansa Technik TECH TALK

Lufthansa Technik 2nd November 2011

Page 2: Lufthansa Technik TECH TALK

Paul Saunders I work for Conduce Consulting & Conduce Software

Page 3: Lufthansa Technik TECH TALK

DISCLAIMER I am NOT a tablet guru

…I might be completely wrong about this

Page 4: Lufthansa Technik TECH TALK
Page 5: Lufthansa Technik TECH TALK
Page 6: Lufthansa Technik TECH TALK
Page 7: Lufthansa Technik TECH TALK

questions, comments & arguments

[email protected]

@conduce

scan these for more info

Page 8: Lufthansa Technik TECH TALK

“we are living in a post-PC world”

Page 9: Lufthansa Technik TECH TALK

“we are living in a post-PC world”

Page 10: Lufthansa Technik TECH TALK

“we are living in a post-PC world”

Page 11: Lufthansa Technik TECH TALK

“we are living in a post-PC world”

Page 12: Lufthansa Technik TECH TALK

“we are living in a post-PC world”

Page 13: Lufthansa Technik TECH TALK

“we are living in a post-PC world”

Page 14: Lufthansa Technik TECH TALK

“we are living in a post-PC world”

Page 15: Lufthansa Technik TECH TALK

zooming…..

Page 16: Lufthansa Technik TECH TALK

zooming…..

Page 17: Lufthansa Technik TECH TALK
Page 18: Lufthansa Technik TECH TALK

tablets aren’t a new idea….

Page 19: Lufthansa Technik TECH TALK

tablets aren’t a new idea….

Page 20: Lufthansa Technik TECH TALK

tablets aren’t a new idea….

Page 21: Lufthansa Technik TECH TALK

tablets aren’t a new idea….

Page 22: Lufthansa Technik TECH TALK

tablets aren’t a new idea….

not desirable

PCs with trick keyboards

no better battery life

more of the same software

Page 23: Lufthansa Technik TECH TALK

meanwhile in Cupertino…. smartphones

laptops

3rd category device

Page 24: Lufthansa Technik TECH TALK

existing market

existing market

new market

is there room for a 3rd category device?

Page 25: Lufthansa Technik TECH TALK

is there room for a 3rd category device?

all day battery life

desirable

lighter & smaller than a laptop

bigger screen than a phone

Page 26: Lufthansa Technik TECH TALK

fast forward to 2011….

million iPads sold to date

more than every tablet PC ever sold

Page 27: Lufthansa Technik TECH TALK

fast forward to 2011….

% of Fortune 500 deploying or piloting iPad

the tablet is a proven market

Page 28: Lufthansa Technik TECH TALK

this is not a fad…

GET USED TO IT

Page 29: Lufthansa Technik TECH TALK

“flummoxed competition…”

% tablet market share

has

Page 30: Lufthansa Technik TECH TALK

“flummoxed competition…”

tablet apps Android + RIM + others have < 1000

has

Page 31: Lufthansa Technik TECH TALK

stuff to think about

hardware software deployment security

Page 32: Lufthansa Technik TECH TALK

hardware

Page 33: Lufthansa Technik TECH TALK

Tablet wars

vs

Page 34: Lufthansa Technik TECH TALK

Tablet wars

vs

Page 35: Lufthansa Technik TECH TALK
Page 36: Lufthansa Technik TECH TALK
Page 37: Lufthansa Technik TECH TALK
Page 38: Lufthansa Technik TECH TALK

the rest…

Page 39: Lufthansa Technik TECH TALK
Page 40: Lufthansa Technik TECH TALK

“Our SDK / development platform is like a rundown 1990′s Ford Explorer……

…..Offer shit tools and we shouldn’t be surprised when we see shit apps.”

Page 41: Lufthansa Technik TECH TALK

“Our SDK / development platform is like a rundown 1990′s Ford Explorer……

…..Offer shit tools and we shouldn’t be surprised when we see shit apps.”

Page 42: Lufthansa Technik TECH TALK

“Our SDK / development platform is like a rundown 1990′s Ford Explorer……

…..Offer shit tools and we shouldn’t be surprised when we see shit apps.”

Page 43: Lufthansa Technik TECH TALK

450000 unsold Playbooks

Q: What did the Blackberry say to the other Blackberry? A: Nothing….

Page 44: Lufthansa Technik TECH TALK

450000 unsold Playbooks

Q: Why did the Blackberry cross the road? A: Because it was thrown there…

Page 45: Lufthansa Technik TECH TALK

450000 unsold Playbooks

Q: Did you know the iPad has a Blackberry emulator? A: It’s called Airplane mode…

Page 46: Lufthansa Technik TECH TALK

don’t forget…

Page 47: Lufthansa Technik TECH TALK

don’t forget…

Page 48: Lufthansa Technik TECH TALK

don’t forget…

Page 49: Lufthansa Technik TECH TALK
Page 50: Lufthansa Technik TECH TALK

software

Page 51: Lufthansa Technik TECH TALK

there are very few tablet apps available

today developed

specifically for commercial aviation

Page 52: Lufthansa Technik TECH TALK

barriers to app development

Page 53: Lufthansa Technik TECH TALK

barrier #1

there’s no easy money in aerospace

Page 54: Lufthansa Technik TECH TALK

barrier #1

there’s no easy money in aerospace

Page 55: Lufthansa Technik TECH TALK

barrier #1

there’s no easy money in aerospace

Page 56: Lufthansa Technik TECH TALK

barrier #1

there’s no easy money in aerospace

Page 57: Lufthansa Technik TECH TALK

barrier #1

there’s no easy money in aerospace

Page 58: Lufthansa Technik TECH TALK

barrier #1

there’s no easy money in aerospace

Page 59: Lufthansa Technik TECH TALK

barrier #1

there’s no easy money in aerospace

Page 60: Lufthansa Technik TECH TALK

30%

GoodReader for iPad

multiply by number of iPads

X 1400 less Apple’s cut

Page 61: Lufthansa Technik TECH TALK

$4890.20 that’s just

Page 62: Lufthansa Technik TECH TALK

June 2011 April 2011 May 2011 March 2011

Fatigue Survey an iPad app timeline

February 2011

7

24

16

3

7th February: we start developing Fatigue Survey 16th March: 37 days later our app is submitted to the App Store 24th March: 8 days later our app is approved by Apple 3rd June: 71 days later we receive our first payment from Apple

Go! submitted

approved

money

app sales

Page 63: Lufthansa Technik TECH TALK

barrier #2

changing platforms is a pain

Page 64: Lufthansa Technik TECH TALK

barrier #2

changing platforms is a pain

Page 65: Lufthansa Technik TECH TALK

barrier #2

changing platforms is a pain

Page 66: Lufthansa Technik TECH TALK

barrier #2

changing platforms is a pain

Developer, 70%

Apple, 30%

iOS App Revenue

Page 67: Lufthansa Technik TECH TALK

barrier #3

lack of openness in aviation

Page 68: Lufthansa Technik TECH TALK

what can we do with tablets?

Page 69: Lufthansa Technik TECH TALK

what are tablets good at?

noting & annotating

browsing & reviewing

consuming media

reading messaging

alerts

updates

creating

editing

Page 71: Lufthansa Technik TECH TALK

data acquisition

TECH PUBS

in-flight entertainment

charts & navigation working smarter

business intelligence

EFB

eTECHLOG

utilities & productivity

eLEARNING

performance & optimisation

passenger apps

messaging & communications

CRM

Page 72: Lufthansa Technik TECH TALK

office

home travel

working smarter

Page 73: Lufthansa Technik TECH TALK

tech pubs

Page 74: Lufthansa Technik TECH TALK

why tech pubs?

$ weight saving time saving simpler & cheaper distribution zero day amendments improved efficiency & safety simpler to use tried & tested

Page 75: Lufthansa Technik TECH TALK
Page 76: Lufthansa Technik TECH TALK

United Airlines say they will save

16 million sheets of paper and

326,000 gallons of fuel per year

Page 77: Lufthansa Technik TECH TALK

option #1: library apps

Page 78: Lufthansa Technik TECH TALK

tech library

cloud storage

device storage

option #2: improvise

Page 79: Lufthansa Technik TECH TALK

GoodReader

Page 80: Lufthansa Technik TECH TALK

option #3: next gen formats

Page 81: Lufthansa Technik TECH TALK

data acquisition

Page 82: Lufthansa Technik TECH TALK

why data acquisition?

$ improved data quality reduced admin cost improved turn round times reduced maintenance time time saving quicker & easier to use weight saving

Page 83: Lufthansa Technik TECH TALK

data acquisition today

Page 84: Lufthansa Technik TECH TALK

data acquisition today limited asynchronous use-cases paper form replacement on-ground transmittal commissioned 3rd party apps uni-directional integration or duplicate data entry

Page 85: Lufthansa Technik TECH TALK

data acquisition +1 year

Page 86: Lufthansa Technik TECH TALK

data acquisition +1 year full asynchronous capability desktop software replacement in-flight transmittal vendor developed apps bi-directional integration and web 3.0 capability

Page 87: Lufthansa Technik TECH TALK

utilities

Page 88: Lufthansa Technik TECH TALK

charts & navigation

Page 89: Lufthansa Technik TECH TALK

in-flight entertainment

Page 90: Lufthansa Technik TECH TALK

business intelligence

Page 91: Lufthansa Technik TECH TALK

eLearning

Page 92: Lufthansa Technik TECH TALK

deployment image credit Facebook

Page 93: Lufthansa Technik TECH TALK

app store or something else?

Page 94: Lufthansa Technik TECH TALK

if you deploy your apps via the app store, other people will download & use your apps….

word of warning #1:

Page 95: Lufthansa Technik TECH TALK

if you deploy your apps via the app store, your own users will struggle to use your apps…

word of warning #2:

Page 96: Lufthansa Technik TECH TALK

don’t underestimate the roll out of mobile devices to a large team

word of warning #3:

Page 97: Lufthansa Technik TECH TALK

iPad deployment options

hand out and hope….! App Store

iPhone Configuration Utility

ok for a few iPads & BYOT

Mobile Device Management

enterprise deployments

Page 98: Lufthansa Technik TECH TALK

iPhone configuration utility

Page 99: Lufthansa Technik TECH TALK
Page 100: Lufthansa Technik TECH TALK

native apps vs web apps

vs

Page 101: Lufthansa Technik TECH TALK

HTML5 web apps

Page 102: Lufthansa Technik TECH TALK

offline capability

app store independence

zero day releases

device & OS integration

platform neutral development

Page 103: Lufthansa Technik TECH TALK

offline capability

app store independence

zero day releases

device & OS integration

platform neutral development

Page 104: Lufthansa Technik TECH TALK

security

Page 105: Lufthansa Technik TECH TALK

“Could the thieving bastard who stole the Captain’s iPad please return it immediately to a member of cabin crew?”

Page 106: Lufthansa Technik TECH TALK

“We’re sorry about the delay ladies and gentlemen, but the captain has left his iPad in the

departure lounge…”

Page 107: Lufthansa Technik TECH TALK

“cool… that idiot engineer left his iPad in my cab!”

Page 108: Lufthansa Technik TECH TALK

iOS passcode lock

Page 109: Lufthansa Technik TECH TALK

iOS passcode lock

Page 110: Lufthansa Technik TECH TALK

iOS passcode lock

Page 111: Lufthansa Technik TECH TALK

in app security

GoodReader

Page 112: Lufthansa Technik TECH TALK

in app security

Page 113: Lufthansa Technik TECH TALK

in app security

Page 114: Lufthansa Technik TECH TALK
Page 115: Lufthansa Technik TECH TALK

find my iPhone

Page 116: Lufthansa Technik TECH TALK

find my iPhone

Page 117: Lufthansa Technik TECH TALK

find my iPhone

#AWESOME!

Page 118: Lufthansa Technik TECH TALK

MS Exchange

Page 119: Lufthansa Technik TECH TALK

#AWESOME!

MS Exchange

Page 120: Lufthansa Technik TECH TALK
Page 121: Lufthansa Technik TECH TALK
Page 122: Lufthansa Technik TECH TALK

ok… what else?

Page 123: Lufthansa Technik TECH TALK

training & support

SELECT * FROM Users

WHERE Users.Clue > 0

0 rows returned

Page 124: Lufthansa Technik TECH TALK

approval

Page 125: Lufthansa Technik TECH TALK

deployment

don’t underestimate it security

not as bad as you think

hardware

iPads or something else? software

bespoke or wait for COTS

4 steps for tablet success

Page 126: Lufthansa Technik TECH TALK

don’t forget to “KISSASS”

keep it

SIMPLE, stable, available,

SECURE scalable

&

Page 127: Lufthansa Technik TECH TALK

we’re nearly finished….

hang in there

Page 128: Lufthansa Technik TECH TALK

the future of tablets in aviation

Page 129: Lufthansa Technik TECH TALK

bring your own technology

Page 130: Lufthansa Technik TECH TALK

ruggedized tablets

Page 131: Lufthansa Technik TECH TALK

entry level tablets

Page 132: Lufthansa Technik TECH TALK

extending apps with peripherals image credit Mike Kneufel

Page 133: Lufthansa Technik TECH TALK

near field communication sensors

Page 134: Lufthansa Technik TECH TALK

near field communication sensors

Page 135: Lufthansa Technik TECH TALK

near field communication sensors

Page 136: Lufthansa Technik TECH TALK

near field communication sensors

Page 137: Lufthansa Technik TECH TALK

near field communication sensors

Page 138: Lufthansa Technik TECH TALK

near field communication sensors

Page 139: Lufthansa Technik TECH TALK

fast forward to 2015….

genuine ubiquity

*Gartner study

Page 140: Lufthansa Technik TECH TALK
Page 141: Lufthansa Technik TECH TALK

thank you

[email protected]

@conduce

Page 142: Lufthansa Technik TECH TALK

your questions

Page 143: Lufthansa Technik TECH TALK

more information…

http://www.conduce.net

http://www.slideshare.net/thesaundi

http://www.apple.com/ipad/business

scan this for more of my stuff

Page 144: Lufthansa Technik TECH TALK

even more information… image credits: Most images sourced via Creative Commons Licenses on Flickr. Thanks to the following Flickr users: Pills by Erix!, Filmore_photography, smoking_2much, Debs, Martin_Cathrae & xJasonRogersx Low Hanging Fruit by Kevin_Grocki; Platform 3,4 & 5 by The Justified Sinner; iPads in Education by datbates iPaddr by waferbaby; OK by Swisscan, Taxi by Ben Fredricson, Razor Wire by Woodly Wonderworks, Departures by Arianna M. The images of technology in use by airlines were taken from the airlines own press releases. Thanks also to carsonified.com & lostandtaken.com for the other free backgrounds All logos and product images taken from vendor websites. The rest were screenshots or my own photos & images.

source data: Most data for this presentation has come directly or indirectly from Apple Inc. Unless specific surveys or data sources were identified all information is anecdotal. Information sources include but are not limited to: Wired, Engadget, Gizmodo, Flight Global, Aviation Week, Slideshare, Tech Crunch, BGR, TNW, Forbes

This presentation is published with a Creative Commons Attribution-NonCommercial-ShareAlike License You are free to share, copy, distribute and transmit this work and you are free to remix and adapt this work on condition that you attribute the work and distribute the resulting work using the same or similar license. Thank you - Paul