luxury hues group 2012
DESCRIPTION
Luxury Hues Businesses are focused on partnering with organizations offering premium products and services and customer engagement platforms with the affluent segment in Asia Pacific markets. The Luxury Hues Group Private Ltd. (http://www.luxuryhues.com/) comprises the following business verticals: 1. LH Consulting Pvt. Ltd. - http://www.luxuryhues.com/lh-consulting.html) 2. Quintessentially Lifestyle Services (India) Pvt Ltd. - http://www.quintessentiallygroup.com/ 3. Luxury Marketing Council, India- http://luxurycouncil.com/ 4. HighStreetLabels.com and HighStreetLabels.in https://www.highstreetlabels.com/default.aspx https://www.highstreetlabels.in/index.aspxTRANSCRIPT
Luxury Hues Group
World’s leading luxury lifestyle group with an
irresistible package of offers, benefits and privileges
Brings the smartest, most imaginative marketers of
luxury products and services together to explore
best practices and critical issues
Exclusive online private sales platform offered to American
Express GNS card members in the Asia
Pacific region
Conceptualizing & Implementing
a range of Business Solutions
Quintessentially Group
Luxury Marketing Council
HighStreetlabelsLH Consulting
The Luxury Hues Umbrella
Our different Business Units provide specialized services to the premium segment in the Asia Pacific
Region
The world’s leading luxury lifestyle group
A global private members club
A 24 hour luxury service, available 7 days a
week, 365 days a year
Great insight into, and access to the lives of
high net worth individuals
A virtual passport to the finest things in life
Physical offices in 66 cities worldwide
What is Quintessentially?
Luxury Hues is the India Franchise Holder for Quintessentially
Quintessentially GroupTHE GROUP ENCOMPASSES 32 COMPANIES ACROSS VARIOUS VERTICALS
Quintessentially Global Offices66 CITIES ACROSS THE WORLD
Quintessentially Lifestyle India
Quintessentially BoardAmit Dutta – Managing Director
Quintessentially Concierge
Mishti Bose, Group CEO
Quintessentially Events & Weddings
Liza Varma, CEO
Quintessentially Travel
Parthaa Kundu, CEO
Quintessentially Lifestyle India has Quintessentially Concierge, Quintessentially Events & Weddings & Quintessentially Travel under
its umbrella
THE VISIONQuintessentially India would like to connect with Affluent Indians in whatever they do; to provide unique and top of the line solutions for their lifestyle needs
What we do in India?
Scope of servicesTravel
Restaurants and nightclubs
Entertainment, sports, arts, and culture
Shops, services, health and beauty
Property management and practical
assistance
Bespoke wedding planning services
Quintessentially members have access to thousands of benefits and privileges with the best hotels, restaurants, clubs, spas, luxury products and practical services across the globe.
THE CONCIERGE SERVICE
CORPORATE PARTNERS
REAL ESTATE
Loddha Group
DLF
Nitesh Estates
Embassy Group
PRIVATE WEALTH
Standard Chartered
AUTOMOBILES
Mercedes
The PartnersOUR KEY CORPORATE AND SERVICE PARTNERS
SERVICE PARTNERS
HOTELS
Taj
Oberoi
Leela
LeMeridien
Four Seasons
DINING AND NIGHTLIFE
Hakassan
Villa 39
Circa
Olive
LAP
HYPE
Trilogy
China House
LUXURY RETAIL
Jimmy Choo
Bottega Veneta
Canali
Ermenegildo Zegna
Gucci
Cartier
SPA
Amatra
Levo
Myrah
Soham
Excellent opportunites are offered to members to ensure engagement and build loyalty through:
NewslettersExclusive offers with partners for dining, spa, fitness, travel – With global accessArticles on luxury and lifestyle
Topical EmailersAn emailer designed with exquisite products for special occasions, members’ & spouses’ birthdays / anniversaries
Partner OffersExclusive offers for Quintessentially members
Events Access to exclusive events – art, entertainment, fashion, nightlife, sport and diningInformation sent to members through a monthly events calendar
Quintessentially magazine (advertising costs involved)A global luxury lifestyle magazine published by Quintessentially UK,
Engaging with our members
MONTHLY NEWSLETTERGlobal newsletters are sent to members on a monthly basis, with recommendations & benefits in luxury lifestyle worldwide
Dining
Nightlife
Luxury retail
Destinations
Travel (Yachts / Cruises / Air charters)
TOPICAL NEWSLETTERGift newsletters are sent during festive occasions
Travel newsletters are sent through out the year with destination recommendations and packages
NewslettersMEMBERS ARE KEPT UP TO DATE ABOUT OFFERS AND RECOMMENDATIONS THROUGH NEWSLETTERS
Topical Emailers
TO ENGAGE MEMBERS WITH RECOMMENDATIONS GIFTS, DINING, TRAVEL, WEDDINGS & SPECIAL OCCASIONS
TRAVEL & DINING WEDDINGS GIFT RECOMMENDATIONS
With over 100 partners across India, Quintessentially creates exclusive experiential offers for members
Dining
Nightlife
Spa
Travel
Partner Offers
Quintessetntially members get access to global events as well as luxury lifestyle events in their own country, in the fields of -
Art
Entertainment
Fashion
Sport
Social causes
Luxury retail
EventsA MONTHLY EVENT CALENDAR WITH ACCESS TO EVENTS ACROSS THE SPECTRUM
Please order a 2 kg chocolate cake from Sweet Obsession. It should be delivered to the Q office before 5pm today. It must have the following message inscribed on it: Dear Team Q “You can have your cake and eat it too. You deserve it.”
Thank you for the wonderful care and attention we received at Singapore. We are on our way to the airport directly from shopping and request you (a) to inform the hotel to complete the checkout and (b) SMS me Raghav's number so that I can thank him too (he received us at the hotel and said he was the relationship manager for Q)
Q members speakSEE WHAT OUR MEMBERS HAVE TO SAY ABOUT OUR SERVICE
I've been an active Quint user for the last four years, and am a good friend of Ben Elliot, the founder. Only recently started using Q's India services as usually my office manages most of my needs. I would like to compliment the helpfulness and efficiency of Bhaskarjit. He's extremely affable, polite, and helpful. I’m very impressed with the level of service.
I have to say that Mr. Bhaskarjit Sharma from your team has been extremely helpful and I am sure you guys will have great success if people like him continue to work for you“
“
”
Complete “Peace of mind”
the entire planning of the wedding is entrusted to a global organisation known for its expertise in the luxury space
Quintessentially Weddings
Quintessentially Weddings provides you with a truly exceptional wedding planning service leaving you to remain completely stress free and able to fully enjoy the preparation and the big day.
Highly experienced and efficient team
Reputation for attention to detail
Exemplary budget management
Enthusiastic and steady approach
Every little detail…
Why Quintessentially for your big day?
Both global and local expertise 66 offices around the world 32 verticals in lifestyle space including bespoke travel services, wines, villas, music, flowers, artists, aviation, design, communication etc
Wide network of both global and local partner and supplier network across the lifestyle space
Access to international and local performers, celebrities and artists
Understanding of the luxuriant lifestyle
A WIDE SELECTION OF BEST-IN-CLASS VENDORS AND Q SISTER COMPANIES IN INDIA AND ABROAD.
At Quintessentially Weddings we use the network of contacts and sources available to us from all our sister companies.
Quintessentially Travel & Quintessentially EscapeTo ensure you get your dream venue, and your dream honeymoon. And to co-ordinate travel and accommodation not just for you, but also your guests
Quintessentially FlowersTo create the perfect setting
Quintessentially DrivenFor a flawless and elegant arrival to your wedding
Each of the 60 Quintessentially offices worldwide has a book of contacts for the ultimate in venues, florists, caterers etc that are always at our disposal
FLAWLESS EXECUTION FROM THE BEGINNING TO THE HAPPILY EVER AFTER
Why Quintessentially for your big day?
Our Services
Our signature poise, attention to detail and creativity combined with unique access to industry luminaries and preferential rates to match, mean that it’s goodbye to the stresses of wedding planning and hello to a beautiful wedding day full of joy and personal touches.
A HOLISTIC APPROACH TO YOUR WEDDING PLANNING
Invitation design
RSVP and guest management
Venue identification and bookings
Designing thematic décor for each occasion
Lighting and special effects like lasers
Entertainment and artist management for international, Indian, classical, Bollywood, singers, dancers, live bands, DJ’s and any other performers
Catering and menu selection and coordination
Wine and liquor selection and sourcing
Guest and wedding party logcistics
Still photography and videography
Bespoke honeymoon packages
Horses, elephants, cars or any other such requirements
The Bouquet
Our Services
Gift selection and gift wrapping to be sent with invitation card
Trousseu selection for bride and groom with our association with the designers and jewellers
Styling the bride and groom
Suggestion on make up artists and hairstlist for every occasion with trials
Pre wedding grooming for bride and groom in terms of dieting,therapies,yoga and other forms of excersizing
Assistance in gift selection and gift wrapping for family and friends
Supervision on family performances by professional choreographers
We lend our services to a diversity of faiths
Other Services
Each and every small step towards becoming man-and-wife is but a big celebration.
Roka
Sagan
Tilak
Sagai - Ring ceremony
Bachelors’ night for bride & groom
Youngters party
Mehendi
Haldi
Cocktails
Sangeet
Wedding ceremony- Sehra-bandi, Band-bajaa, Jaimal, Pheras, Kanyadan, Doli
Vidai
Post wedding reception
The Celebration
weddingsaround the world
St. Petersburg, Russia Wedding
WHERE:
Lake Palace & Cameron Gallery, Catherine Palace
WHAT THEY ATE:
Crab with ginger on pumpernickel bread, caviar on
ice with blinis and condiments, gazpacho and pata
negra ham
WHAT THEY DRANK:
Raspberry mojitos
ONE OF THE BEST BITS:
After being taken by horse and carriage to the
lakeside, guests were rowed by boatmen to the
Lake Palace for the ceremony in beautiful custom
made boats
St. Petersburg, Russia Wedding
WHERE:
Throne Room, Catherine Palace
WHAT THEY ATE:
Buckwheat blinis with smoked salmon and crème
frâiche, whole roast fillet steak with red wine jus andcreamed spinach, lemon and raspberry tart
WHAT THEY DRANK:
Tattinger
ONE OF THE BEST BITS:
An intimate performance by the Bolshoi Ballet and Elton John
Countryside Wedding - Italy
WHERE:
WHAT THEY ATE:
WHAT THEY DRANK:
ONE OF THE BEST BITS:
Castello di Spaltena, Tuscany
Dario Ceccini prepared a fantastic a whole spitroast Turkey as feature to the Italian buffetincluding hand-made roast pepper ravioli withfresh pesto and toasted pine nuts and chargrilledMediterranean king prawns
Brunello di Montalcino
Fire eaters surprised the 200 guests with anincredible acrobatic performance
Scope of Services – Quintessentially Concierge
THE VISIONQuintessentially India would like to connect with Affluent Indians in whatever they do; to provide unique and top of the line solutions for their lifestyle needs
Scope of servicesTravel
Bespoke event planning services
Restaurants and nightclubs
Entertainment, sports, arts, and culture
Shops, services, health and beauty
Property management and practical
assistance
Quintessentially members have access to thousands of benefits and privileges with the best hotels, restaurants, clubs, spas, luxury products and practical services across the globe.
Quintessentially Events
Event ProductionPrivate PartiesCorporate EntertainmentPress EventsCharity FundraisersFashion ShowsWeddingsStore & Product LaunchesAward CeremoniesBrand ExperiencesConferencesLive Events
Quintessentially Travel
.
A global luxury tour operator offering unforgettable tailor–made holidays
LONDON I NEW YORK I HONG KONG I DUBAI I JOHANNESBURG I GENEVA I MADRID I INDIA
Scope of Services – Quintessentially Travel
• Accommodation including Hotels, Villas and Chalet rental
• Flights and Private Jets / Helicopters• Chauffeured transfers and car rental • Private tours• Yacht or boat charters • Cruises• Speciality packages e.g. Gourmet Tours,
Wine Tours, • Adventure & Sports Vacation etc.
.
Q Exclusive - Our salutations to the intrepid human spirit
of exploration has led us to design exclusive tours for
single women and senior citizens.
Tranquil Break - Sometimes a day is enough to go through
the month. A day when time stretches out languorously. A
short break that goes on forever. Be it for a personal
breathing space away from work or a corporate get-
together. Rejuvenate to restart the week afresh.
Family Sojourn - Traveling together is a great way to
bond, create memories and spend dedicated quality time
with your children, grandchildren, parents, grandparents or
whomever you consider "family.“ Specially designed
vacations for Large Families.
Yacht & Luxury Cruise Journeys
Quintessentially Travel India - Product Line
Memoirs - Combining the romance, grace and
elegance of yesterday with every modern comfort, we
provide a unique and unforgettable experience.
Spellbound Journeys – There are many types of
specialized journeys: culinary, whisky, sporting,
surfing, music limited only by a traveler’s interests.
Usually we have the pleasure of combining many of
these into one trip. A morning of salmon fishing on a
Scottish river leads to an afternoon whisky tour of a
distillery leads to an elegant culinary experience in
the evening.
Wild Safari Journeys- We will give an opportunity to
experience the untouched wildernesses such as the
Amazon, Kenya, Tanzania, Botswana etc.
Quintessentially Travel India - Product Line
• QT, the only travel company to offer consummate and comprehensive luxury experiences to its customers.
• With the able support of Quintessentially, world leaders in concierge services, with offices in 66 in the world over 12 years of experience in meeting high-end luxurious demands of its elite customers.
• Personalization at its best we don’t just provide the travel service; but also the Quintessentially service and its vast knowledge and access into the global luxury lifestyle market. be it global restaurants, bars, tickets and events, that will provide clients with a complete personalized lifestyle offering.
• QT has access to total1,32000 hotels worldwide & over 300 direct hotel contracts.
• Exclusive deals and value added services with some of the most elite luxury hotel chains in the world
• Dedicated Travel Specialist available throughout the lifecycle of the booking
Why Quintessentially Travel ?
To cite an example of our services; recently, we received a sudden call at around 8 PM from Mr. Kohli who was holidaying in France. He wanted to surprise his wife on her Birthday with 108 of luscious tulips from Amsterdam. He wanted it by 7 PM next day. He also wanted a Torta Claudia, an Italian layer cake laced with brandy, from Dolce Roma Famous Bakery shop in Rome.
Both had to be surprise gifts for his wife’s 40th birthday that night.
Well, we are pleased to say that we were able to get him his surprise gifts by 6 pm the next day evening. Something that astounded him and pleased him no end!
Personalization at its best
Praying trip to Mecca and organizing the best praying spot in The
Ka'ba, The Great Mosque
Closed door access to the Vatican
Private show around of the Gold Room of St Petersburg
Private basket ball lesson with Michael Jordan
Training session and dinner with key players of Barcelona
Private dining experience at the Hermitage Museum in St Petersburg
with private performance by the Bolshoi Ballet
Live with the Aboriginals in Australia - an authentic indigenous
experience to stay within a remote aboriginal community, meeting
land owners and elders
Private Banquet on The Great Wall of China - at a spot where the
tourists don't go or even know about!
Unusual Requests
A Unique Safari that follows the Route of the Great Migration, maximizing viewing of animals. Experience spectacular game viewing in the shadows of Mt. Kilimanjaro. Descend into the Ngorongoro Crater. Visit an authentic Maasai village. Hike to the Elephant caves of Karatu. This is a trip-of-a-lifetime of unlimited game viewing of the "Greatest Show on Earth."
Discover the best of luxury France, starting with Paris and its culture, architecture, and a gourmet tour of all famous addresses for chocolate, macarons, truffle, etc! Visit Versailles and the fabulous palace. Experience Claude Monet's famous garden and house in Giverny. Enjoy tastings of fine wine and foie gras in Bordeaux while in Provence, immerse in the beautiful colors at local markets and lavender fields enveloped in the vivid blue Provencal sky.
Few Unique Vacation Ideas…
• From the antiquities in Athens to the nightlife on Mykonos, start your newly wedded life on this amazing adventure in Greece. Arrive on Mykonos with its gorgeous scenery, beautiful beaches and exciting nightlife. Visit Delos with its 5000 years of history. Continue to Santorini to see its blue domed churches and stunning caldera views. On Crete wander through the ruins of the Palace of Knossos, bringing to life the ancient Minoan civilization. Later, relax on the private sandy beach, by the hotel's Olympic-sized seawater swimming pool.
• Discover Andalusian world renowned cities of Seville, Cordoba, Granada, Malaga and Ronda at your own pace while admiring its incredible landscapes, outstanding monuments and culture. Andalucia, a fascinating region in the south of Spain, motherland of Flamenco and Bullfighting, offers the visitor an incredible medley of sights, sounds, tastes and scents.
…Few Unique Vacation Ideas
Quintessentially Concierge – Member Engagement
Q Gift mailer
Q Wedding Mailer
Quintessentially Concierge – Newsletters
Q India – Media Coverage
Q India – Media Coverage
CORPORATE PARTNERS
REAL ESTATE
Loddha Group
DLF
Nitesh Estates
Embassy Group
PRIVATE WEALTH
Standard Chartered
AUTOMOBILES
Mercedes
SERVICE PARTNERS
HOTELS
Taj
Oberoi
Leela
LeMeridien
Four Seasons
DINING AND NIGHTLIFE
Hakassan
Villa 39
Circa
Olive
LAP
HYPE
Trilogy
China House
LUXURY RETAIL
Jimmy Choo
Bottega Veneta
Canali
Ermenegildo Zegna
Gucci
Cartier
SPA
Amatra
Levo
Myrah
Soham
Q India – Partner Relationships
Introduction to LH Consulting
Our CompetenceOur strength lies in our ability to amalgamate innovative business strategies with on ground execution capabilities. Our integrated business verticals enable us to deliver end to end solutions and we supplement our strategic consulting work with execution accountability.
Our ExpertiseOur expertise lies in the in-depth understanding of the retail payments business and customer lifecycle management.
Our Strategic RelationshipsOur Strategic relationships with leading premium brands helps us to develop unique value propositions exclusive to customer requirements.
Our PeopleOur key Consultants in this domain have significant senior management experience in the payments industry, handling large operations across the market segments and in leading transformational initiatives.
Market Assessment
Product Line Strategy
Customer Acquisition CRM
- Market Segmentation & Sizing
- SWOT Analysis
- Competitor Benchmarking
- Competitor Tracking
- Portfolio Analysis
- Strategy Development
- Product Design & Development
- Marketing & Communication
- Brand & Channels
- MGM Programs
- Affinity Marketing Events
- Network Alliances
- Customer Engagement
- Customer Experience
- Spend Stimulation Programs
- Rewards & Loyalty Programs
- Marketing Analytics
- Training of Customer facing teams
Training
LH Consulting–Scope of Services
LH Consulting – Citibank Ultima Rewards Program
LH client wanted to develop a superlative rewards program for its card members who were high spenders and had an accumulated pool of reward points in their accounts.
LH created a collection of a total of 40 reward options and communicated them through an exclusive rewards brochure.
LH Consulting – Engagement with American Express
American Express Global Network ServicesWe have been retained by Global Network Services for their Strategic Initiatives across Asia Pacific. Some of the key projects include:
Market Assessment for Asia PacificWe are conducting a market wise assessment of the Asia Pacific Region. Key activities include :
Competitive BenchmarkingCompetitive Assessment of the market including value proposition, market share & profit pool distribution across leading issuers / networks and their brand perception
Competitor TrackingTracking of Competing Banks to estimate their expected business strategy & roadmap
Strategy DevelopmentSWOT Analysis to determine potential opportunities and gaps and strategy development for driving future business growth
LH Consulting – Engagement with Skoda
Transforming the Customer Experience – SKODA AutoNature of AssignmentTo Conceptualize and Establish a network of Boutique showrooms for Skoda’s premium car portfolioMethodologyCreating a boutique architecture outlining all possible touch points to create a truly fresh and differentiated customer experience. The Concept was driven from the insight that ‘Customer Experience’ was not in line with the customer’s purchase and after sales experience across other categories
LH Consulting – Engagement with American Express
Portfolio Analysis• Study of product portfolios and gap analysis• Benchmarking with Industry based practices & competition
Product Line Strategy Development• Development of an end to end product line strategy• Design/Revamp of product line to mirror the market profitability
Product Design & Development• Development of new value propositions• Development of Product revitalization strategy & product propositions.• Design & Development of product benefits
Marketing & Communication• Development of a 360 degree communication strategy for the new product
Crafting 360 degree Advertising brief Driving media innovation & media plan
Brand & Channels• Development of brand identity & strategy
Brand Architecture & positioning Brand Typography & Imagery
• Development & launch of traditional and alternate distribution channels
Nature of AssignmentYPO wanted to develop a privileges based Program for its members who paid a high annual fee to join the Club. The client wanted an engagement program to ensure renewal of Membership
MethodologyLH put together a premium privileges catalogue which was targeted to provide offers from premium brands/ partners to the members. The project included conceptualization, offer sourcing, partner tie ups, contract management, design, creative layout and end to end management of the project.LH created a collection of a total of 20 offerings and communicated them through an exclusive brochure. For this, LH identified a list of premium partners across categories like dining, retail, hotels, airlines to participate in the program. It also negotiated offers with prospective partners and closed on contracts/ MOUs. LH then went on to create the communication strategy thereby coordinating the print and production of the brochures
Developing Privileges Program to engage Members – YPO
Services from our preferred partner Lafferty Group
ResearchLafferty Research offers global retail banking, cards & payments and consumer finance research and analysis services. The suite of interactive ‘intelligent’ research databases includes World Cards Intelligence (WCI) and World Retail Banking Intelligence (WRBI). Laffery also conducts proprietary single client research and specialist multi-client research.
TrainingInternational Academy of Cards and Payments (IACP) & International Academy of Retail Banking (IARB)are global educational and professional bodies for the cards and payments & Retail Banking sector worldwide. Designed by senior industry experts and academics from across the globe, these curriculums set out to share industry best practices in face-to-face classroom seminars directed by a faculty of over 70 leading industry practitioners.
IACP & IARB courses are delivered in both nationally focused and international open programs as well as within individual banks. These programs are always adapted and customized to local markets for individual banks and cards companies
The Luxury Marketing Council India
The Luxury Marketing Council Worldwide, founded in 1994 and headquartered in New York, is an exclusive, "by invitation only" collaborative organization of 2,800 top CEOs and marketing executives who represent more than 860 major luxury goods and services companies. The Council, through the “incubation” of innovative marketing alliances and partnerships, helps its members to grow revenue, expand share of wallet, and cultivate referrals from and loyalty of best customers—the 8.7 million individuals (globally) with liquid portfolios of USD $1,000,000 or more. Luxury Hues Group is the sole licensee for Luxury Marketing Council in the Indian market.
Reporting - Regular in-depth reporting on the luxury market in India, in partnership with leading research agencies, for exclusive circulation for LMC, India members
Privileges - Bouquet of inherent LMC privileges, including access to all events hosted by LMC global chapters and to the LMC member-base worldwide, as well as association with all LMC, India, PR initiatives
Events - Monthly members-only events which facilitate collaborative learning through mutual sharing of information and through presentations by luxury experts, as well as unique B2C networking opportunitiesAffinity Marketing - Unique platforms of partnerships for members interested in collaborations, in which LMC, India will manage the entire process from the point of conceptualization until final delivery
Services Offered
CEO Breakfast Forum : October 2011 The Luxury Marketing Council, India organized a CEO
Breakfast Forum in association with American Express and Businessworld at The Westin Gurgaon. The panel consisted of Shailesh Baidwan, Country Manager & Head, Consumer Card Business, American Express; Dilip Puri, MD, India & Regional Vice Asia Pacific Head, Starwood Hotels; Sanjay Kapoor, CEO, Genesis Luxury; and Kannan Gopalakrishnan, Nokia India.
The eminent members discussed their ideas and opinion themed around: TRENDS IN CUSTOMER SERVICES : The personalization and development of customer services in premium sector to compete on International platform and enhance returning customer base .
Knowledge Sharing Platform
An Evening of Inspiring FlavoursTravel + Leisure India & South Asia and Luxury Hues in partnership with Singapore Tourism Board (STB) and DLF Homes organized a special evening titled "An Evening of Inspiring Flavours" in April 2011, at Club Aralias, DLF Golf Links, Gurgaon - a high-end premium and luxury condominium by the DLF Group. The evening's central theme was flavours, more specifically the delightful flavours of Singapore and Singapore-inspired food. The experience was further enhanced with American Express, Dewar's, Porsche, Carlsberg, Quintessentially, Max New York Life and Travel + Leisure India & South Asia coming together as partners to provide an engaging evening.
LMC- Affinity Marketing Event
Introduction to HighStreetLabels
Introduction to HighStreetLabels
High Street Labels (HSL) is an exclusive private sales portal offering premium brands at great value.
Clearly segmented offerings ensure that our customers find exactly what they are looking for – whether its great value or the latest collection from a designer brand.
A ‘no compromise’ approach towards ensuring a ‘truly premium’ online shopping experience underpins our distinct positioning
HSL operates in partnership with American Express GNS where it promotes HSL to its base of 12 million customers across Asia Pacific through 38 leading partner banks across markets. The American Express network offers Highstreetlabels to its partner banks as a marketing asset and engagement platform for cardmembers across Asia Pacific.
HighStreetLabels – Our Vision
To be the leading online distributor of premium and luxury merchandise, relevant to the lifestyles of affluent customers across Asia
Pacific geographies.
Premium and luxury brands allow guests to view latest product lines on the portal
These products will be truly exclusive and will have zero discount or may have a special pricing
Top premium brands will offer fresh season merchandise at moderate discount rates
Products lines will be from the latest season and will rival those available in the brand’s stores
The product showcase will be available only on weekends
High Discounts upto 75%
The Unique Proposition
HSL – Website
59
HSL - Marketing Initiatives
Followers:Followers:Followers:
June’12April’12 May’12
9039
8848857
Our Social media presence
• Introduced capability for direct product access from Facebook posts.
• Interactive brand showcase on Facebook is being developed.
HSL- Social Media Presence
6,038633
7,160784
• Efforts to grow Facebook base continue
• Campaign planning for Twitter and Pinterest growth.
• Product showcasing with links to boost website traffic.
• Brand showcase featuring HSL brands
• Pinterest integration.
• Info graphic on HSL
• Website plug-ins being developed
Key Team Members
Amit DuttaFounder -Luxury Hues GroupAmit has over 22 years of Category Management, Marketing and Sales experience across diverse industries. He has a successful track record in “thought leadership”, championing business transformation initiatives, innovations and transforming brands into leading and profitable market players. Amit has worked with American Express, General Motors , Reliance and Unilever in senior management roles.Amit did his PGDM from IIM-Lucknow and Bachelor of Engineering (Honors) from Jadavpur University, Kolkata. He is a guest faculty at IIMs and MICA and takes courses on Strategy and Luxury Brand Management. He is also an active participant in various Industry Forums and Seminars.
Peter R KapoorJoint Managing Director – Radiant Hues Group Pte Ltd, Singapore, Radiant Hues CRM Solutions Pvt Ltd. IndiaPeter has over 25 years of experience in the financial services sector. He was earlier the Vice President & General Manager ASIA for Global Merchant Services at American Express International He was responsible for growing a profitable merchant business in Asia based in Singapore overseeing Sales, Marketing and Operations as well as providing strategic direction and focus to strengthen Amex merchant coverage and position in the Japan, Asia Pacific and Australia region.He has a Bachelor in Pharmacy and a Post-Graduate degree in Management from Loyola Institute of Business Administration and the University of Chennai.
Mishti BoseGroup CEO, Quintessentially LifestyleMishti has over 14 years of experience in some of India’s largest advertising agencies where she spearheaded planning and communication for a wide variety or marque consumer brands and services. Since 2007 she was at American Express’ India operations where she was responsible for product-benefit development for its premium products. She has been with Quintessentially, India since inception and has built a team of competent and experienced professionals in the field of acquisition, marketing, member assistance, vendor development and member engagement.
Key Team Members
Ritu RanaCEO- LH Consulting Pvt. LtdRitu comes with rich industry experience specifically in the payments business. She is a seasoned banker with over 19 years of successful payment services and consumer banking experience .She has held positions of increasing responsibility within Citibank and more recently Amex GNS across markets like Japan, Singapore , US , S.E Asia and India. She has a proven track record of driving strategic growth across various business lines and is a result oriented sales and marketing professional who has supervised large and diverse international teams across a range of markets. She has extensive, experience in developing product line strategy, portfolio management, customer engagement and acquisition
Partha KundoCEO- Quintessintially TravelsParthaa Kundo is a veteran in the field of luxury travel and tourism who combines his passion for leisure and luxury marketing with a hard-nosed business approach to strategic planning, project management, profit centre and business development.With a total of 18 years of experience in the tourism industry, starting as a trainee with Thomas Cook, working with companies like P&O, Kuoni Travels, ICICI e-ventures, AOL Time Warner, and Sahara India. Parthaa was last Vice President, Lifestyle and Marketing for IIFL, where he was responsible for developing and executing marketing strategy for the company's businesses, serving affluent, wealthy, ultra wealthy and institutional clients nationwide
Liza VarmaCEO- Quintessentinally WeddingsA former Femina Miss India, Liza Varma is recognized as one of India’s top Fashion Show Directors and has been a part of many Fashion Weeks & Beauty Pageants, in India and abroad and is currently an industry member of the Fashion Design Council of IndiaPrior to joining, she has been successfully running an Event Management & Production Company for the last 12 years and have successfully organized over 1500 events in India and abroad with clientele like Hero Honda,Yamaha Motors,Provogue, Benetton, Reebok, Nike, Luxottica and designers like Ritu Kumar, Rocky S, Manoviraj Khosla,PC Jewellers among many others.
Key Team Members
Nidhi SethCEO- Luxury Marketing CouncilNidhi has over 13 years of rich experience in working with the premium segment and has handled HNI customers and premium partners. While working with companies like American Express, GE and the Development Bank of Singapore(DBS), she executed and managed various aspects of Business Development, Product Launches, Customer Engagement and Customer Relationship Management and handled international assignments. During her 6-year tenure with American Express, she was involved in Fraud Control, Product Launches and Direct Marketing for the Credit Card Division. At DBS, she was instrumental in managing Consumer Banking in Delhi. Nidhi graduated in Economics from Delhi University and has an MBA degree, with a specialization in Finance and Marketing.
Sharad ThakurChief Marketing and Technology Officer, www.HighStreetLabelsSharad heads the Marketing and Technology functions at High Street Labels and has been part of the core team from the inception. Prior to this he was heading the CRM and Customer Acquisition vertical at Luxury Hues Consulting and there he spearheaded major Marketing, CRM and Customer Acquisition initiatives for many premium and luxury brands across different industries like, Automobile, Financial Services, Hi-End Real Estate, Luxury Retail etc. He has an extensive international experience in Product Development, Product Management, and Team Leadership in the Telecommunication Industry. He has worked in organizations like, Allied Telesyn Networks, Inc. and Catapult Communications Corp. (now, Ixia, Inc.) in the United States and has successfully managed and implemented large scale programs/projects involving cross-cultural teams spread across the globe. Sharad holds a PGDM in Marketing and Strategy from IIM Lucknow. He did his B.Tech in Computer Engg. from Kurukshetra University and a M.S in Computer Networking from North Carolina State University in the US
Vimmi SoodChief Merchandising Officer, HighStreetLabelsVimmi has over 22 years of rich experience in Profit Centre Operations. She started her Career with Advertising and her last 12 years have been devoted to Premium Retail starting with Ravvisant, LVMH, Oswal’s Retail Venture, Genesis Colors and Network18. She has been responsible for Sourcing, Manufacturing and Marketing in these organizations. In Network 18 she was heading the sourcing for the fashion segment of their e-commerce portal. She has proven expertise in Business development, Retail operations, Customer Service & Team management.
Khushi KhannaManagement ConsultantKhushi is a senior professional with over 30 years of business experience and has worked as head of Consumer Insights for Reliance and with Pepsi as the Marketing Director for the Asia-Pacific region. She was also a part of A.C. Nielsen group, in Hong Kong & Malaysia and is the Founder, Director of Marg Marketing And Research Group in Mumbai. She has led several projects by her sheer ability to translate information into business implications
Gagan SethiGM Logistics – HighStreetLabelsHas over 11 years experience in International Supply Chain Management in the Retail and e-Commerce domain . He started his career and spent six years with IKEA Trading where he was responsible for Supply development/distribution & business navigation for South Asia Region. He also handled Supply Chain and Merchandise Planning for Reliance Retail. Prior to joining HighStreetLabels.com, he was heading Supply Chain & Operations for Letsbuy.com where he successfully improved efficiencies in Operations processes and introduced technology to support the overall business growth.
Key Team Members
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