lync presentation
TRANSCRIPT
Microsoft LyncDate – 06/01/2012
2© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
Key Solutions Achievable via CEBP
3© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
Optimize Resource Utilization
• Microsoft Lync helps identifying who is available to perform a task,
answer a question, assist in a project, or approve a request. MS
Lync help in optimizing resource utilization by:
Reduced labor content in the business process
Better utilization of trained resources which reduces staffing costs
Faster services or task completion which often increases revenues and
margins
4© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
Accelerate Transaction Completion
• Major business processes focus on completing a transaction, like
producing and shipping a product in manufacturing, receiving and
delivering a product in transportation, issuing an insurance policy in
financial services, approving a building plan. MS Lync help faster
transaction completion leading to:
Reduction in labor cost per transaction
Faster time to billing with improvement in customer satisfaction
Increase in capacity which usually grows revenues and margins
Increase in asset utilization which reduces capital costs and balance
sheet loads for the enterprise.
5© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
Speed Information Delivery
Many communications events are simply a request for information.
Many enterprises acknowledge that a large portion of their
employees’ cell phone calls or mobile e‐mail messages are made to
office staff to get information from the corporate systems.
MS Lync eliminate these transactions and associated cost while
ensuring timely and accurate delivery of information to all
stakeholders
6© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
Enhance Collaboration Effectiveness
For roles, that depend extensively on collaboration i.e. the iterative
sharing of information and ideas to create content, products or
services, the communications steps in the collaborative process are
very important.
Basic Unified Communications ensure this by enabling easy,
presence‐supported setup of conferences without the delays of
current methods of conference initiation.
7© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
Business Need vs. MS Lync Suite
8© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
IM and Presence
9© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
Conferencing
10© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
Enterprise Voice
11© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
© 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com
Jade Global Confidential.
Thank You!• For any questions, comments or to get a demo of Lync in action
please write to us at [email protected]