1.Lync to the Future : Skype,Mobile, Meetings & VideoRuben Nauwelaers, Johan Delimon

2. Ruben NauwelaersTechnical Consultant UCUw ICT Partner BVBArnauwelaers@uwictpartner.be@rnauwelaers 3. Johan DelimonMCM Lync Server / MVP Lync ServerOrdina Belgium N.V.Johan.delimon@ordina.be@jdelimon 4. http://www.pro-lync.behttp://www.pro-exchange.behttp://www.pro-lync.behttp://www.pro-office365.be 5. AgendaSkype & Lync Integration (10 min)Lync 2013 Mobile Experience (20 min)Lync 2013 Mobile Architecture (10 min)Lync 2013 & WIFI (5 min)Lync 2013 Video (20 min)Lync Room Systems (10 min) 6. Lync & SkypeCombining Consumer Reachwith Enterprise Controls 7. Skypesmission:To be the global 280 m connected userscommunications provider thatbillions of 300bn 40 mconcurrent users ~50% 1/3 minutes of video and voice minutespeople dependon everyday forsharingof all Skype-to-Skype minutes include video of international calling minutes (combining PSTN and Skype-to- Skype) are Skype-to-Skype minutesexperiences 8. Combiningthe reach ofEnterprise UC PlatformSkype with Used everywherethe richnessof Lync 280mconnected users Connect and collaborate with suppliers, customers,and partners using Lyncs controls, manageability, and enterprise-grade features 9. Enable new ways to collaborateOur firststep:federatedpresence,audiocalling, andinstantmessaging 10. End user capabilities 11. End user base requirements 12. Skype connectivity capabilities by edition 13. Federation simplicity via Lyncs edgeMicrosoft CloudOn-Premises Lync Server Deployment MSNP Gateway (IM/P, Lync MSNPContacts)Edge ADServerSIP - TLSSQLLyncFederationG.722 RTP ServiceEdge Audio Gateway 14. Three steps to connect LyncServer and Skype Step 1:Step 3: PROVISIONCONFIGURECONNECTIVITYAND POLICIES 15. A quick summaryTurning ITconsumerization into anenterprise assetfrom the living room to the boardroom 16. Lync 2013 Mobile Experience 17. Microsoft Lync 2013Lync works across platforms and devices PCMac SmartphoneTabletBrowser 18. Lync 2013 mobile clients 19. Lync 2013 mobile clientsConnected to everyone,from anywhereI am always connected to my networkI control my availabilityI can communicate immediatelyI can see and hear you from anywhereI can collaborate from anywhere 20. Lync 2013 mobile client featuresat a glance Presence andIM 21. Lync 2013 mobile client featuresat a glance LyncMeetings 22. Lync 2013 mobile client featuresat a glanceEnterprisevoice 23. Lync 2013 Mobile Architecture 24. Mobile Constraints 25. Mobility/ Web updates at a glanceNov, 2011:June, 2012:Feb, 2013: Oct, 2010: Lync Server 2010, Lync Server 2010, Oct, 2012: Lync Server 2013, Lync Server 2010 Mobility ServiceMobile Update Lync Server 2013 CU1 Communicat Contacts & PowerPoint UCWA/ Lync Web UCWA/ Lync Mobile or Mobile for GroupsViewing (inApp with with WM 6.x, PresenceiPad) VoIP VoIP Nokia IM Video/ Multi- Video (H264) devices Call-via-View App/ Desktop Work App/ DesktopSharing (iPad only)Sharing PowerPoint viewing Data(iPad only)Collaboration 26. Lync 2013 Mobile Clients Features Windows PhoneAndroid iPhoneiPad Windows 8 (Apollo +)(4.0+) (iOS 6.1+) (iOS 6.1+) & Windows RTContactsPresenceLync 2010 mobile clientsInstant Messaging Released Dec 2011 Available NowSingle Number Reach (PSTN Voice)Click to Join Conf (PSTN Voice)Lync WindowsClick to Join Conf (VOIP/Video)Store AppVOIP (P2P and Multiparty)Lync 2013 Lync 2013Lync 2013Released OctTarget availability Target availability Target availability Q1CY13 Q1CY13H1CY13 2012Video (Active Speaker)Video (Multi-party Video Gallery)PPT Data Collab (View Only)Lync 2010 for iPadupdatereleased June 2012Desktop & Application Share (View Only)Lync 2013 for iPadTarget availability Q1CY13 27. Whats new in Lync 2013 Mobility 1/2AvailabilityCommunications 28. Whats new in Lync 2013 Mobility 2/2 Mobile Setup & DeploymentServer-to-Server Auth 29. Lync Server 2013 Mobility DeploymentPSTN/ GSMInternetMPNS ExchangeOnline ForwardReverseEDGE EDGEProxyProxy (SIP)(SIP)DMZSIP Federation (push.lync.com)MediaEnterprise Gateway PNCHServicesFE Pool 1, FE Pool 2, FE Pool 3,Mediation Server Mediation Server Mediation Server Lync Server (with Lync Web Components: UC Web API, Discovery) HTTP SIP 30. Client Server Interop (1 of 2) Client Device * Server ** Lync 2010for Windows Phone WindowsLyncPhoneServer 7.52010 Lync 2013for Windows Phone Windows Lync Phone 8Server 2013 CU1* Note: This scenario highlights Windows Phone support, though the same scenarios apply to Android and iOS (Ex: iPad version 1 doesnt support iOS6)** Or Lync Online / Office 365 service environment (Office 365 MT will be enabled for mobility at GA; Office 365 Dedicated support timing still TBD) 31. Client - Server Interop (2 of 2)Lync Server 2010 Lync Server 2013 Lync Server 2013, Lync Server 2013,with Mobility(prior to CU 1CU 1 Mobility CU 1 Mobility Serviceupdate)EnabledDisabledError: Cant sign inbecause you are not Lync 2010 mobile Notification to upgradesetup to use Lync 2013.clientsto the latest version of Please contact your the mobility client. support team.Error: Cant sign in Error: You cant sign in Error: You cant sign inbecause you are not Lync 2013 mobilewith this version ofwith this version of Lync.setup to use Lync 2013.clients Please install Lync 2010. Lync. Please install LyncPlease contact your 2010.support team. 32. Mobility Policies and Preferences IT AdminControl mobility rollout Mobility policy controls for users at global, site and user level Mobility Policy => EnableMobilityConfigure Enterprise Voice for mobile users Mobility Policy => EnableVoIP e.g. disable VoIP for hosting partners Mobility Policy => EnableOutsideVoiceLimit data usage by employees Mobility Policy => RequireWIFIForIPAudio Mobility Policy => RequireWIFIForIPVideoBlock push notifications PushNotificationConfiguration global policy for Microsoft Push Notifications Service Disabling would affect the ability to receive VoIP/ IM calls when application is in backgroundDisable saving history on mobile device EnableIMAutoArchiving EnableCallLogAutoArchiving Enabling/ disabling these policies would affect conversation history across all clients 33. Mobility Controls and Preferences Mobile UserLimit Data Usage Require Wi-Fi for Voice Require Wi-Fi for Video Require Wi-Fi for Sharing (iPad only)Manage Notifications Push Notifications on/ off for VoIP and IM (Windows Phone only)Contacts Phonebook access on/ off Photos on/ offControl Outside Voice Specify Mobile NumberAccessibility TTY mode on/ off 34. Mobility Deployment StepsSet Mobility Configure Push ValidateInstallPolicyDeploymentCU1 For WP8 Enable Mobility/ VoIP/ For Lync 2010 mobile Using Synthetic Lync Server 2013 clients (iOS/ WP)transactionCU1 on all FE & Video/ Outside voiceDirector (if present) 35. Mobile Presence In Lync Server 2013,User Offline UCWA persists usersNo activitiesregistration for longer periods offor 3 days? Alice@contoso.com (Lync Server 2010 Mobile client) time via StaticRegistration. 36. Lync Server 2010 Mobile PresenceAlice@contoso.com Available - MobileInactive--Mobile Offline MobileAway Alice presses home buttonAlice navigatessigned from to mobileAlices presence changes the Alices is away out ofthe Away afterher presence changes to app and another 5 min of app which changes herpresence to Inactive afterher onlyinactivity within the is 5 Offline if mobile mobileBob@contoso.com minapp active client after 3 days ofSign-ininactivity within the mobile appMobilityService NoBob invites Alice activitiesLync ServerCreateUser for 3 days? (Home Pool)unavailable Deleteendpoint User end pointAlice@Contoso.comX1 app = 1 endpoint Resource consuming 37. Lync Server 2013 Mobile Presence Alice@contoso.comIn a call - Mobile Away - MobileAvailable - MobileInactive Alice presses home button Alice navigates away from in up to Alices stays signed the Alices presence changes towhich days of inactivity within 15 changes her appAway after another 5 min of presence tomobile app mobile app the Inactive after 5 inactivity within theBob@contoso.commin Sign-inWake up UCWA client-app No activity Bob invites Alice Lync ServerDelete for 10(Home Pool)Createdays? Re-createX User end point User end pointStaticAlice@Contoso.comAlice@Contoso.comregistration 1 static registration per user/ device 38. VoIP on MobileNotification channels?UCWA supportsP-Get Event Channeldifferent notificationVoIP socketmechanisms acrossAlice@contoso.comPush Notificationvaried mobile platforms 39. Lync 2013 & Wifi 40. The Bring Your Own Device ExplosionConsumerization of IT &BYOD Fortune 100 80% of employees are using personal >80% embracing BYOD*Wi-Fi enabled devices for work Mobile Device Growthpurposes forcing IT to embrace BYOD 90% growth over next 4 years*over WLANPersonal Devices on Network4.5 B personal devices by 2015*Wi-Fi proliferation within the*Gartner & IDC 2012enterprises to enablemobility Wi-Fi is a key technology to enablecapacity and scalability for mobiledevices Reduce cellular chargesBYOD are increasinglycapable of rich media Employees demanding similar richexperience within the enterprise as intheir personal life (Skype, Facetime, 41. Fortune 100 1Why WIFi? >80% deploying mobile clients Smartphones289M in 2010 >900M in 2014 1 Slates Customers starting to push towards 55M in 2011 >200M in 2014 greater media over mobile scenarios Optimize cellular minute and data plansWireless by default, wired when necessary. 2Network managers tasked to plan for convergenceIn many cases all wirelessTrends are for greatly increased bandwidth usageUp to 100 personal video devices for each currently installed room system. 311 Gartner Forecast: Mobile Devices, Worldwide 201022 Gartner: Key Issues for Communications Enterprise Strategies, 2011. March 20113 Gartner: Is Your Wi-Fi Network Ready for Video? May 20113 42. Real Time Media Network Traffic Consistent flow of data packets Sensitive to delay, jitter and packet loss Random loss can be compensated sequentialloss is problematic Interruptions have notable effect on experience(voice) High bitrate is coming with HD video (1.5+ Mbpseach way per stream) 43. Real-Time Media CharacteristicsStreaming vs. Real-Time Media Video playback applications like YouTube, Netflix, etc can utilize large receive sidebuffers in order smooth out network delays Real-Time media is interactive and requires a high performance network that cansustain continuous up/down stream traffic, with low-latency, low jitterImpact to Human Interaction Human communication starts to get negatively impacted with latency of more than250 msec Bursty jitter or packet loss over a certain threshold cannot be recovered, and leads toglitches in the audio and video stream Especially audio (voice) glitches are very disruptive and lead to a poor userexperience 44. Wi-Fi Issues - Off-Channel ScanningBackground scanningmechanisms can be too longand inconsistent which affectsUC real-time media traffic 45. Wi-Fi Issues - Real-WorldHandover Performance UC real-time media sessions have verydifferent requirements when roamingbetween APs then traditional datasessions Delayed handovers from sticky stationscan result in multi-second media breaksfor UC voice/video Stations often stick to an associatedAP even when its signal strength hasdeteriorated so far as to be unusable.This is because many stations are notoptimized for proper roaming in a multi-AP environment 46. Wi-Fi Issues - Rate Adaption and TXRetries Existing station rate adaption algorithms not well suited for UC May take up too much airtime in retries for UC real-time media traffic 47. iPad 3 Characteristics (Over WiFi)Max Video Resolution Send: up to QVGA (424x320) @15fps Receive: up to VGA (640x480) or 360p (640x360) @15 fpsBattery drain time from 100% to 0%; IM + Appsharing (Conf) : up to 9 hours IM + Appsharing + Video (conf) : up to 6 hours and 30 minutesData Usage IM + Appsharing : 766 MB in 9 hours = 189 kilobit/sec average IM + Appsharing + Video : 2386 MB in 6 hours 40 minutes = 795 kilobit / sec average 48. iPhone 4 CharacteristicsMax Video Resolution Send: up to QVGA (424x320) @15fps Receive: up to VGA (640x480) or 360p (640x360) @15 fpsBattery drain time from 100% to 0%; IM + Audio (P2P) : up to 8 hours and 30 minutes IM + Video (Conf): up to 3 hours FaceTime on iPhone: up to 3 hoursData Usage IM + Video (conf): 400 kilobit / sec average 49. Android CharacteristicsMax Video Resolution Send: up to QVGA (424x320) @15fps Receive: up to VGA (640x480) or 360p (640x360) @15 fps With QCOM 8X60 chipset: Send: up to VGA (640x480) @15fpsBattery drain time from 100% to 0%; No info at this momentData Usage IM + Video (conf) : 400 kilobit / sec average 50. Phone 8 CharacteristicsMax Video Resolution Send: up to 640X480 Receive: up to 424X240 Full Hardware OffloadingBattery drain time from 100% to 0%; Phone 8 on WiFi Audio : between 2 and 4 hours Phone 8 on WiFi Video : between 2 and 3 hours Phone 8 on 3G Video : between 1 and 2 hoursData Usage Video (P2P) : 450 kilobit /sec average 51. Partners Bring Wi-Fi To LyncSimple &FlexibleDeploymentHighly Robust,Secure Wi-Fi Lync Qualified Wi-Fi Scales from Lync OnLine to Server 2013 Voice/Video Optimized*BYOD Security End-to-End QoS for Encrypted Lync *BYOD Enablement& Support Onboards Any Device Securely 52. Lync Over Wi-Fi Partner StrategyStrategic Partnership: Better Together Microsoft partners to ensure Wi-Fi QoS for Lyncs encrypted application flowsQualification Program Stringent quality test suite to ensure that Lync traffic is handled properly over Wi-Fi without compromises to performance or security http://technet.microsoft.com/en-us/lync/gg131938.aspxLync Network Diagnostic API Provide visibility into call quality and diagnostics to identify the source of any problems 53. Lync 2013 Video & Meetings 54. Video Technology Primer 55. Lync 2010 Video Recap 56. Lync 2013 Video Improvements 57. What about mobility?Lync 2010 MobileWindows 8/RT Modern UILync 2013 Mobile 58. Why H.264 SVC?ExperienceGallery View capability with a non-transcoding MCUDynamic layouts, by giving endpoints the ability to control their received videoHD 1080p 30fps video without the need for high-end processing, taking advantage of CPUs withAccelerated Processing Units(Intel Sandybridge, Ivybridge and AMD Fusion)Standards-basedBased upon Unified Communications Interoperability Forum (UCIF) specification for video, transportand signallingBit stream compatible with other video conferencing vendors (H.264 AVC)Reduced need for heavy lifting where interoperability is requiredRTVideo is a legacy codec, H.264 SVC is now preferred 59. Video Conferencing Topology AVMCU (Switch/Rate Match) 60. Gallery View Multiparty HD video gallery & H.264 SVC support 61. Lync MeetingsPresentercontrols tooptimize formeeting type 62. Lync Web AppLync Web Appfor browseraccess to LyncMeetings 63. Lync Web App Support Matrix32-bit64-bit 32-bit 64-bit32-bit64-bit 32-bit 64-bit 32-bitOperatingInternetInternet Internet InternetInternetInternet Version of Version of Version ofsystemExplorer 10 Explorer 10Explorer 9 Explorer 9Explorer 8Explorer 8 Firefox 12.X Safari 5.X Chrome 18.xWindows 8Yes YesN/AN/A N/A N/AYes N/A Yes(Intel based)Windows 7Yes YesYesYes Yes YesYes NoYeswith SP1Windows VistaN/A No Yes *NoYes * No Yes * NoYes *with SP2 *Windows XPN/A N/AN/AN/A Yes * No Yes * NoYes *with SP3 *Windows Server2008 R2 with YesYesYesYes Yes YesYes NoYesSP1Windows ServerYes * No Yes *NoYes * No Yes * NoYes *2008 with SP2 *Mac OS-xN/A N/AN/AN/A N/A N/AYes # Yes # Yes #(Intel-based) #* On supported Windows XP, Windows Vista, and Windows Server 2008 operating systems, computer-based voice and video are not available.Application viewing, application sharing, desktop viewing, and desktop sharing are available.# Macintosh operating systems do not support application sharing. Consequently, Lync Web App will not support application sharing withMacintosh operating systems. 64. Meeting ViewsParticipantselectedviews ofcontent andpeople 65. Powerpoint Sharing /w Office Web AppsRich Cross PlatformPowerpointpresentation sharing ina Lync Meeting. 66. Lync Room System 67. Meeting rooms today..a synonym for struggleand technology has not helped Setup takes 8-10 minutes on average Videoconferencing equipment is not well utilized Remote attendees feel isolated Meeting resources are hard to manage 83 68. Introducing Lync Room System Full and familiar Lync experienceoptimized for immersive meetingexperience Easy for users to schedule, join andmanage meetings Simple to deploy for IT Admins, doesnot require 3rd party infrastructure Native Lync software delivered in acomprehensive partner hardwaresolution 69. Lync Room System goalsStart meetings with 1 click In room attendees can see Easy to switch betweenand hear remote attendees presentersScheduled or Ad HocMeeting Remote attendees can seeEasy to access meetingand hear in room activities contentLaptop Free or LaptopDriven MeetingEasy to manage meetingAutomated hardwarecontrolsstartup 85 70. Meeting typesProducing ReportingManagingConversing Workshop EventKnowledge Status/Reviewing CustomersRoom type Seats Room sizeConference room 6-16~150 to ~300 sq.ft75% of meetings have