FACULTY: TEACHING METHOD IMPROVEMENT and SUGGESTIONS FOR IIFT

BASED ON THE LEARNING AND EXPERIENCE OF MBA (IB) 2014-16 BATCH

SCHOOL OF INTERNATIONAL BUSINESSINDIAN INSTITUTE OF FOREIGN TRADE(DEEMED UNIVERSITY)

FACULTY: TEACHING METHOD IMPROVEMENT andSUGGESTIONS FOR IIFT

BASED ON THE LEARNING AND EXPERIENCE OFMBA (IB) 2014-16 BATCH

Prepared For:Prof. S. P. Kamath,Course: Managerial Communications- 1Trimester 1, MBA (IB) 2014-16IIFT Kolkata

Prepared by:Atish Mukherjee (R.No. 56)B. Vijay Kumar (R.No. 63)Kumar Atul (R.No. 70)Nishant Pimpale (R.No. 77)Raunak Kapoor (R.No. 84)Vivek Maheshwary (R.No. 91)September 3, 2014

TABLE OF CONTENTS:EXECUTIVE SUMMARY1. Introduction2. Faculty, their evaluations on chosen parameters and suggestions i. Dr. Jayanta Kumar Sealii. Dr. K Rangarajaniii. Dr. M. Venketasaniv. Dr. Radhika Prasad Duttav. Dr. Rajendra Prasad Sharmavi. Dr. Ranajoy Bhattacharyyavii. Dr. Saswati Tripathi

FACULTY TEACHING METHOD and IMPROVEMENT SUGGESTIONS FOR IIFTBASED ON THE LEARNING AND EXPERIENCE OFMBA (IB) 2014-16 BATCH1. Introduction:This study of faculty, their teaching methods and improvement suggestions is being submitted to Prof. S.P. Kamath for the course Managerial Communications- 1 Trimester 1, MBA (IB) 2014-16 IIFT KolkataObjective of the study:It was perceived that the faculty and teaching method at IIFT Kolkata for Trimester 1 might not be meeting the MBA (IB) 2014-16 batchs expectation. The objective of this study was to check whether what was perceived was true or not and if true what changes a faculty should impart in his teaching methodology in lectures to improve the learning experience of MBA (IB) 2014-16 batch.Methodology Used:Most of the faculties were judged against 11 criteria which the group felt were some of the essential parameters to judge his/her teaching methodology. The 11 criteria are as follows: 1. 2. Teaching Method3. Communication4. Knowledge of the subject/ discipline5. Course preparation and organization6. Clarity and understandability7. Enthusiasm for subject/teaching8. Sensitivity to and concern with students' level and learning progress9. Availability and helpfulness10. Quality of examinations11. Impartiality in evaluating students12. Overall fairness to students

Suggestions: Suggestions for improvement are provided after the faculty assessment is done against the 11 criteria described above2. Faculty, their evaluations on chosen parameters and suggestions:

1. Dr. Jayanta Kumar SealDr. Jayanta Kumar Seal is an Associate Professor with over 17 years of experience in academics. He has done his M.Com., M.Phil., Ph.D., I.C.W.A . His areas of specialization and interest include Accounting for Managers, Corporate Finance, Security Analysis and Portfolio Management, Derivatives, International Finance. He teaches Financial accounting to the first year students at IIFT Kolkata. He has co-authored various articles like in many publications in the field of finance, commodity derivatives, stock trading etc. 1. Teaching Method: Dr. Seal gave out a clear curriculum plan for the trimester on the first day of college. He has a very calm demeanor and that reflects in his teaching style. He used to enthusiastically solve the problems on the black board. He makes everyone practice a lot of questions so that by the end of this trimester, everyone became well versed with his subject. He used to ask questions especially to students who would doze off during the lectures.

2. Communication:Dr. Seal has a good command over English. He would teach from the center of the class so that even the person in the last row could hear him. He had a positive and a calm body language. He always wore a smile and communicated his thoughts effectively. While teaching, Dr. Seal would make eye contact with every person, which made sure that everyone was attentive and responsive during his lecture.

3. Knowledge of the subject/discipline:Dr Seal has immense knowledge about accounting as he has even co-authored books on the subject. He also has the ability to simplify very confusing (from point of view of an engineer) topics in accounting. He makes accounting look so easy which gives many students confidence to do well in his subject.

4. Course preparation and organization:Dr. Seal adopts a hands-on approach to teaching. His choice of teaching involves the black board where he would prepare the balance sheets, Profit and Loss statement and Cash flow statement with the question being beamed on the screen via the projector. The fact that he uploads all the questions before lecture helps everyone understand accounting better.

5. Clarity and understandability:He adopts a very no-frills approach of addressing complex concepts and covers every facet of the topic-in-hand, thus enabling an in depth knowledge about the subject. He makes everyone practice the topics at least three times so that everyone remains attentive and understand the topics.

6. Enthusiasm for subject/teaching:His enthusiasm during his presence in the classroom keeps the whole room energized and motivated towards gaining insights of the subject. He is never low on energy, always smiling and keeps his voice and voice modulation in high spirits.

7. Sensitivity to and concern with students' level and learning progress:Sir always asks questions targeted to individuals based on their participation level in class and is always concerned about their progress and growth. If he found anyone sleeping in class he would ask them questions and make them understand the topic if they failed to answer. As accounting is not an engineers strong points, he always encouraged people to meet him in his office for those who did not understand the subject.

8. Availability and helpfulness:Dr. Seal is always available for any academic purposes. He encourages people to meet him for a private tutoring in any area of difficulty. He is never tired of repeating the same concept again and again , and will only proceed with the topic if he is convinced that almost all of the class understands the topic.

9. Quality of examinations:While he puts in a lot of work in teaching students, he also expects the students to put in equal amount of effort in revisiting his teachings, studying and revising all the topics in order to garner knowledge and attain excellence. This is evident from the quality of questions that was asked in the quizzes and end term question paper.

10. Impartiality in evaluating students:Dr. Seal is very liberal towards all students and awards the grades according to their class participation level, which is also a component in the final score tally of his subject Financial Accounting.

11. Overall fairness to students:Dr. Seal is perceived to be impartial, liberal and accessible faculty in Kolkata campus. There is no ambiguity about his fairness towards students. He has no favorite students whom he favors.Suggestions:Dr. Seal has a tendency of rushing through the topics while teaching.Dr. Seal should teach at a slower pace than what he teaches so thateveryone is on the same page with accounting. Since accounting is analien topic to the entire batch, as all are engineers, Dr. Seal shouldexplain the 'whys' of accounting in a simpler language

2. Dr K. RangrajanDr K.Rangarajan is a professor at IIFT. He teaches Fundamentals in International Management for IIFT MBA (IB) 2014-16 batch. He holds Masters in Commerce with Management Specialization. He has completed doctoral degree, guided six doctoral thesis and actively involved in the research of Global business Strategy. He is an Accredited Management Teacher (AMT) conferred by All India Management Association and member of several professional bodies including AIMM (Australia).He has two books to his credit. The one adapted book titled "Strategic Management & Business Policy" is published by Pearsons and "Working Capital Management" is published by Excel Books.1. Teaching Method: Dr. K. Rangarajan has given us the plan of the course before starting the course giving us an idea about the course structure and additional material to be studied to gain good knowledge in the subject. While teaching, though uses the presentation for teaching, thats just for reference to the topics being taught; he relates the subject to real life examples, stories which keeps us glued to the session and interested in the subject.

2. Communication:Dr. K. Rangarajan starts the class questioning students on the topics taught in the last class. This keeps everyone to come prepared for his class. He keeps an eye contact with the students he speaks and moves in the aisle of the class there by seeking attention of the students. He also asks questions in between the lecture to gauge their understanding. He also speaks with utter clarity that we never had to ask him to repeat.

3. Knowledge of the subject/discipline:Dr. K.Rangarajan has got immense command on the subject. He draws experiences from his vast experiences across the countries links them to the concepts in the subject and makes them much clearer. He also asks questions to the class in between to gauge how the class is receiving the concepts. Apart from the regular courses he also asks class to solve case studies and holds class level discussions on them.

4. Course preparation and organization:The course structure was designed in a way to teach the class what is relevant in the current day scenario and needed for the class. The classes are structured in way such that the students knowledge on the subject is built up gradually to the level expected of a manager. The case studies given are much related to the topic and gives real time scenario application of the concepts.

5. Clarity and understandability:Dr. K. Ragarajan has an immense knowledge in the subject which gives him the clarity and command over the subject. Every topic he teaches, he relates them to the latest happenings so that we can relate very well to the concept and gain good amount of understandability.

6. Enthusiasm for subject/teaching:Dr. K. Ragarajan has a flare for teaching. He teaches the class with a lot of energy and confidence which draws the attention of the class automatically. His use of relevant examples makes the class more interesting and insightful. He uses his body language and gestures effectively to keep the interest and mood of the class on high note.

7. Sensitivity to and concern with students' level and learning progress:Dr. K. Rangarajan is equally interested in every student. He makes sure that his concept is understandable to every student in the class which is blend of experienced and fresher. He makes sure that everyone in the class has understood the concepts and explains the concept innumerable times till the student gets it. He poses questions to the class in between the lectures and keeps the sessions very interactive.

8. Availability and helpfulness:Dr. K.Ragarajan is always there for the class on any doubts either in the academics or the case studies. He also lends a helping hand to students on the academic and the out of the class issues. He tries to solve every problem students face to make life at IIFT as pleasant and as cherishable as possible.

9. Quality of examinations:Dr. K. Ragarajan takes a great care in the questions posed in the examinations such that the questions seek a deep understanding in to the concepts taught. The question paper revolves around the concepts but the questions were twisted in a way to test our deep understanding of the concepts and their applications to the posed scenarios.

10. Impartiality in evaluating students:Dr. K. Ragarajan gauges the students on the case studies based on the level of understanding they have gained into the concepts. Each and every student is seen with equanimity and their grades are only decided on their level of understanding in the subject..

11. Overall fairness to students:Dr. K. Rangarajan is perceived as the most liberal and impartial faculty at IIFT Kolkata. He has no favorite students or bad students in the class. He looks every student equally and teaches them equally..Suggestions:1. Since Fundamentals of International Management being a theory based subject, the class can be more interesting with few visual aids - videos of some good speaker on the topic

1. Though the case studies are insightful, case studies from the current happenings or our real life scenarios can be interesting to solve and easy to relate as well. This helps students in gaining understanding on how to identify the situations and where to apply the concepts in real life.

1. Dr. M. Venkatesan Dr M. Venkatesan is an Associate Professor at IIFT. His area of interest includes Organizational Behaviour and Human Resource Management. He is a BA and M.A. in Psychology from Bharathiar University, Coimbatore and M.Phil. and Ph.D. from JNU, New Delhi. He has done Post-Doctoral Research from IIT, Kharagpur. He has a reach experience in teaching and research and has published many papers in renowned magazines across the globe.1. Teaching Method: Teaching Psychology to a first year MBA student comprising mostly of engineers is no easy task. With no real interaction with humanities ever in academic life it is difficult for students to start off their course in one go. His teaching method is very interactive rather than being a monologue. A lot of group activity were given to class to bring about the practical aspects of the stuff being were taught using case studies. He is well prepared and makes difficult topics easy to understand using examples, details, analogies, metaphors, and variety in modes of explanation to make material not only understandable but memorable.

2 Communication:He is able to communicate difficult psychological concepts clearly especially to first trimester that have their first experience of humanities and quite a few of them have no prior work experience. He is able to stimulate, direct, and pace interaction with the class according to the difficulty level of the course. A good public speaker he combines wit and humor effectively to communicate psychological concepts. He had a positive and a calm body language. He always wore a smile and communicated his thoughts effectively.

3 Knowledge of the subject/discipline:He possesses expertise of the subject and is extremely knowledgeable. The class has always found him the last resort for all doubts. He has a thorough command of the field. The fact that he has Ph.D in the same field that he teaches adds credibility of his knowledge. He is well organized and well-prepared for class.

4 Course preparation and organization:He adopts a hands-on approach to teaching. The course structure handed over in the beginning of the course and is nicely and diligently crafted. The flow of chapters and topics was logically sequenced and related to industry. Stress was laid on contemporary topics concerning economy, firms and managers in organization. The selected cases were highly relevant to the syllabus and were selected to bring about practical aspects of the topic being taught.

5 Clarity and understandability;With the practical aspects of psychology and the level of expertise he has in the subject clarity and understandability are his forte. With him in the class the subject is not all humanities but also science and logic. He loves the subject; knows the subject material well hence clarity comes naturally to the class.

6 Enthusiasm for subject/teaching:He emanates contagious energy. Even if it on a subject like psychology, the subject comes alive. He loves his subject, is well prepared and is an energetic, dynamic person who brings energy and positive vibe to the class. He enjoys teaching and an aura of self-confidence which is reflected in his command on the subject.

7 Sensitivity to and concern with students' level and learning progress:He makes sure that all students including the first and last benchers understand the concepts. He is extremely concerned to the need of students and makes sure that every student of the class gets his doubts cleared and that knowledge is transferred to each and every student. He tries to make sure that no student is left behind and tries his best to track classs learning in terms of knowledge and concepts.

8 Availability and helpfulness: Although he based out of IIFT Delhi, he has always been ready to lend a helping hand to IIFT Kolkata students .As long he is in Kolkata he comes across as mentor and guide to students of IIFT Kolkata.

9 Quality of examinations:The evaluation has been fair, related to the topic and aluation was unbiased.

Suggestions:1 Course needs more correlation with real time industrial or workplace issue related to the the subject. Classes should be more interactive with students being involved in more practical examples from industry, wherein students with work experience should be asked to relate their experience with the course being taught in the class. It is important that class should leverage the practical knowledge of some students which would lead to greater and more enriching class experience.

2 Cases used should be from organizational structure and conflicts related to the topics taughtin the class. Number of cases being used in the mentioned regard should be increased and students should be involved in choice of case selection. Case studies make these courses easier to study, but to get best out of it student involvement in it should be increased. Cases should be made more inclusive wherein aspects of both global companies and local enterprises should be added.

3 Importance of Psychology should be brought about by real incidences and happenings in the class. Workplaces are changing every day and as budding managers we must be given insights how to handle things that we have not even contemplated till now.

1. Dr. Radhika Prasad DuttaDr. R P Dutta is a professor at IIFT Kolkata who taught Information Technology Application in Management to IIFT MBA (IB) 2014-16 Batch. He holds a degree in B.Stats from the prestigious Indian Statistical Institute, Kolkata. He did his Master in Physics from Colorado State University, U.S.A and Ph.D. in Mathematical Sciences in Physics from University of Texas at Arlington, U.S.A. where he was awarded John D Mcnutt Award for the Best graduate. Student. He has taught at University of Texas, USA and Jadavpur University.1. Teaching Method: His teaching method is very interactive rather than being a monologue. Most of the topics were taught using case studies. He is well prepared and makes difficult topics easy to understand using examples, details, analogies, metaphors, and variety in modes of explanation to make material not only understandable but memorable.

2. Communication:He is able to communicate difficult topics clearly especially to first trimester who have their first experience of MBA education and quite a few of them have no prior work experience. He is able to stimulate, direct, and pace interaction with the class according to the difficulty level of the course. He is a good public speaker and uses wit and humor effectively.

3. Knowledge of the subject/discipline:He is an extremely knowledgeable and possess expertise of the subject. He has a thorough command of the field. The class has always found him the last resort for all doubts. The fact that he has Ph.D in the same field that he teaches adds credibility of his knowledge. He is well organized and well-prepared for class.

4. Course preparation and organization:The course structure is nicely and diligently crafted and handed over in the beginning of the course. The flow of chapters and topics was logically sequenced and stress was laid on contemporary topics concerning economy, firms and managers. The selected cases were highly relevant to the syllabus and were selected bring about practical aspects of the topic being taught.

5. Clarity and understandability:With the level of expertise he has in the subject clarity and understandability are his forte. With him in the class no doubt goes unanswered. He loves the subject; knows the subject material well hence clarity comes naturally to the class.

6. Enthusiasm for subject/teaching:He is an energetic, dynamic person who brings energy and positive vibe to the class. He enjoys teaching and an aura of self-confidence which is reflected in his command on the subject. Be the class pre or post lunch class is always interesting and intellectually stimulating.

7. Sensitivity to and concern with students' level and learning progress:He is extremely concerned to the need of students and makes sure that every student of the class gets his doubts cleared and that knowledge is transferred to each and every student. He makes a point that no student is left behind and tries his best to track classs learning in terms of knowledge and concepts.

8. Availability and helpfulness: Always ready to lend a helping hand, both on subject matters and on general life topics, he comes across as mentor and guide to students of IIFT.

9. Quality of examinations:Exams are conducted fairly and evaluation is unbiased.

Suggestions:1. Classes can be more interactive with students being involved in more practical examples from industry, wherein students with work experience should be asked to relate their experience with the course being taught in the class. It is important that class should leverage the practical knowledge of some students which would lead to greater and more enriching class experience.

2. Number of cases being used in the class should be increased and students should be involved in choice of case selection. Case studies are integral part of teaching methodology at IIFT, but to get best out of it student involvement in it should be increased. Cases should be made more inclusive wherein aspects of both global companies and local enterprises should be added.

3. Special focus should be given on how the course would be helpful to student 5 years down the line. Technology is ever changing thing. Lot of students aspire to work in technology sector, start their venture or will find technology as a crucial part of business in years to come.

1. Dr. Rajendra Prasad SharmaDr. R. P. Sharma, an associate professor at IIFT, is one of the most knowledgeable faculty at IIFT and he specializes in the domain of Marketing. He has been a part of IIFT pedagogy since November 2007. Before IIFT, he has had a wide range of industry experience which is the backbone of his deep insights into the world of marketing.He has completed his MBA with marketing majors in the year 1987 from University of Rajasthan. He later pursued Ph D inBusiness, Management, Marketing, and Related Support Services from FMS Udaipur University.1. Teaching Method: Dr. R.P. Sharmas teaching method is very unique and participative. He has given out the most detailed course plan and mentioned the pre-requisites for every session very explicitly which acts as the most enabler for smooth functioning and advancement of the curriculum. The students come prepared for the session and then the lecture is more of a discussion and less like a monologue.

2. Communication:Dr. Sharma has a clear voice and pronunciation is free of any local tongue influence. He speaks with utter clarity that we never had to ask him to repeat, unless we do not understand the topic. His physical presence is felt in entire class as he walks around throughout the length of class.

3. Knowledge of the subject/discipline:He has got immense knowledge about the facets and dynamics of the subject. He uses his good amount of experience, mixes it with real scenarios to explain the concepts. He is constantly updated about the most recent advances in marketing strategies and methodologies being adopted by the major corporations across the world.

4. Course preparation and organization:Sharma Sir had mentioned detailed plan about the course structure on the very first day of the trimester and communicated his expectations from the batch. He had uploaded a series of Harvard Business Review (HBR) case studies on the institutes inhouse portal campus360 and related each case study to a chapter in the text book by Keller-Kotler-Koshy-Jha and hence made sessions interactive.

5. Clarity and understandability:Dr Sharma has an ability to communicate theoretical ideas by citing practical examples from around the industry spectrum. He has great memory about even the old campaigns of different brands and the marketing message associated with the concerned campaign in purview. He connects the subject with the real incidents and makes the subject easily understandable.

6. Enthusiasm for subject/teaching:Sir is always smiling and he radiates a pleasant intellectual aura around him. He is always fresh and enthusiastic during lectures and makes extempore learning all the more intriguing and fascinating.

7. Sensitivity to and concern with students' level and learning progress:Dr Sharma is extremely concerned to the conceptual clarity of students and makes sure that every student of the class gets his basics cleared and that knowledge is transferred to each and every student.

8. Availability and helpfulness:Sharma Sir is always available in his staff room cabin and has invited students to walk in at any time with any doubts relating the curriculum or projects. He has been very helpful while discussing off-track ideas too.

9. Quality of examinations:The quiz question papers are a very cogent blend of concepts, marketing jargons and practical scenarios. Even the past end term question papers follow the same suit; there are a few short notes followed by several case studies in which the practical application of concepts were judged.Suggestions:1. The curriculum should include a term project where the student are made to do primary market survey and use the learnings of Business statistics to draw out conclusions and take important marketing decisions. It is important that class should leverage the practical knowledge of some students which would lead to greater and more enriching class experience.

1. Dr. Ranajoy BhattachryyaDr. Ranajoy Bhattacharyya is professor at IIFT and teaches economics to IIFT 2014-16 batch. He is a Ph.D. in Economics, recipient of the Fulbright Scholar in Residence award in 2007 08 and the Asia Fellows award in 2002- 03.He also the author of the book Air Pollution in Developing Countries and Victims Willingness To Pay for it: A Ready Reckoner, Department of Business Management, Calcutta University. (Co-authored with Sarmila Banerji).His academic affiliations include Advisor (Research), Joint Study Group on Indo-Russian Trade (2006 2007), Ministry of Commerce, Government of India1. Teaching Method: Dr. Ranajoy relates the subject to practical situation and explains them clearly under different scenarios which makes the class very interesting and with students responding with innumerable questions. His way of teaching using many simple examples to make very complex concepts of economics understandable is impeccable. He also gives problems and questions on the topics taught, to solve in the class so that class can gain good understanding in the class itself and ask him for doubts if any.

2. Communication:Teaching economics to the first trimester is no easy task but Ranajoy sir blends his knowledge with great examples and makes economics an easy subject. He also uses his gestures very effectively which is an added benefit to his way of teaching.

3. Knowledge of the subject/discipline:Dr. Ranajoys knowledge on the subject is unquestionable. He has a great amount of knowledge with very deep understanding in the subject. His awards, recognition speaks for this. He makes us see economics in every facet of life. He explains every human behavior in terms of economics.

4. Course preparation and organization:Dr. Ranajoy gives the briefing of the unit before starting it so that people do a pre-read before coming to the class. The course is designed in such a way to lay a greater emphasis on the contemporary topics which gives the class a deep understanding about economy, human behavior, etc. He also revises the topics after every two or three classes to clarify our doubts on the problems given.

5. Clarity and understandability:With huge command on the subject, Dr. Ranajoy has great clarity on the subject. He connects everything thats happening around us, in a subtle & beautiful way to the economics to give a better understanding. He also discusses a single concept under innumerable scenarios ask asks students to solve under few scenarios to gauge their understanding into the topic.

6. Enthusiasm for subject/teaching:Dr. Ranajoy with his unbeatable energy brings positive vibe into the class. By connecting the subject to the happening examples he creates curiosity among students and keeps them glued. He teaches the subject with passion and stimulates the thinking of the class. He uses simpler examples to make the toughest concepts understandable.

7. Sensitivity to and concern with students level and learning progress:Dr. Ranajoy is ever ready to explain a single concept even for the entire day; it gives him immense happiness when every student understands the concept. He slows down himself to stay with our pace of learning. He explains a topic thousand times if even a single student does not get it.

8. Availability and helpfulness:Dr. Ranajoy is always ready to lend a helping hand to students on any concept related to academics or placements. He makes sure that all the students are gaining insight into the concepts being taught. Sir he himself suggests us to read newspapers, articles and asks us to think about the economics behind them to get the real essence. He makes a very complex topic a simple one like a novel read.

9. Quality of examinations:Dr.Ranajoy tests our deeper understanding of the topics and checks if our rationale behind the solution is correct or not. The test tests the practical application of the concepts and is never direct.

10. Impartiality in evaluating students:Dr.Ranajoy does not differentiate any student in his class. There are no good and bad students in his class. Everyone is a student in his class.

11. Overall fairness to students:Dr. Ranajoy is perceived as the best faculty with great way of teaching, testing students understanding regularly and re-teaching on the unclear concepts, etc.He not only in academics but also guides us in the extracurricular like competitions, events etc. He stretches himself to greater extent to teach us in our comfort zone. His huge command on the subject, great live examples and interest in teaching the subject makes him the most favorite of the faculty.Suggestions:Since economics is a heavy subject with lots of concepts and very important in terms of management, it would be very helpful if he can provide notes on the topics regularly.

1. Dr. Saswati TripathiDr. Saswati Tripathi, the program director of the IIFT MBA (IB) 2014-16 batch, is also the course coordinator of the subject Business Statistics for the 2014-16 batch. Miss Tripathi has been associated with Indian Institute of Foreign Trade (IIFT) since _________. After completing her M.Sc. in Mathematics and M.Phil, she pursued Ph.D. from _______. She is a very dedicated and hard-working faculty who has deep drive towards clearing the conceptual base of the students. Her drive and motivation is very evident from the depth of her knowledge, her teaching style and a clear cut curriculum plan.1. Teaching Method: Dr. Tripathi gave out a clear curriculum plan for the trimester on the first day of college. Clarity of agenda enables the students to keep up with the pace of the curriculum and facilitates a very healthy learning atmosphere. She keeps asking a few questions to reticent and drowsy students in the class to encourage their participation leading to a holistic learning through active class participation.

2. Communication:Dr. Tripathi has a flair at picking up names easily. She takes an effort to remember name of every student and call them by their first names. This habit facilitates a different bond between the faculty and student. She uses a very fabulous blend of English and Hindi to make the communication effective. Her body language is very suave and pleasant. Her physical presence is felt in the entire class because of her habit of switching positions between the middle of the class and the black board. She maintains persistent eye contact with the students and engages audiences attention.

3. Knowledge of the subject/discipline:Dr. Tripathi, being a Ph.D. and a mathematics master, has deep conceptual knowledge about her core domain. She is able to analyse the different doubts that arise in mind of students time and again with ease. She has deep understanding of the various mathematic models and their applications.

4. Course preparation and organization:Dr. Tripathi adopts a presentation based approach to teaching. She takes help of Microsoft PowerPoint presentations as an enabler for the lectures. These PPTX slides are extremely detailed and ensure coverage of every detail of the curriculum. The slides also save lectures air time since the student dont need to note down any notes and the PowerPoint slides are available with them for future reference and revision. Doing away with the notebook also ensures 100% attention towards the faculty and their pedagogy.

5. Clarity and understandability:She adopts a very simplistic approach of addressing complex concepts and covers every facet of the topic-in-hand, thus enabling an in depth knowledge about the subject. She welcomes open forum discussions in the classroom and answers all questions politely how much ever simplistic they be.

6. Enthusiasm for subject/teaching:Her enthusiasm during her presence in the classroom keeps the whole room energized and motivated towards gaining insights of the subject. She is never low on energy and always keeps her voice and voice modulation in high spirits.

7. Sensitivity to and concern with students' level and learning progress:Maam always asks questions targeted to individuals based on their participation level in class and is always concerned about their progress and growth. She makes students sit on the former benches if their concepts are not becoming clear and pays special attention towards their progress.

8. Availability and helpfulness:Dr. Saswati Tripathi is always available for any academic or non-academic reasons. She is also easily available for any counselling purposes and in need of personal problems. She is a motherly figure to the students of the institute and hence looked up with highest repute.

9. Quality of examinations:While she puts her blood and sweat in teaching students, she also expects the students to put in equal amount of effort in revisiting her teachings, studying and revising all the topics in order to garner knowledge and attain excellence. This is evident from the quality of questions she asks in the quizzes and end term question papers. These questions check not only theoretical clarity but also the ability to apply the principles in real life situations which is the crux of MBA studies and aim of the institute.

10. Impartiality in evaluating students:Dr. Saswati is very liberal towards all students and awards the grades according to their class participation level, which is also a component in the final score tally of her subject Business Statistics.

11. Overall fairness to students:Dr. Saswati Maam is perceived as the most impartial, liberal and accessible faculty in Kolkata campus. There is no ambiguity about her fairness towards students. She is encouraging and inspiring in all walks of her roles at IIFT.Suggestions:1. Case studies are integral part of teaching methodology at IIFT, but to get best out of it student involvement in it should be increased. Number of cases being used in the class should be increased and more cases from outside the textbook should be included.