m-health bob gann telecomms tech world november 2013
DESCRIPTION
TRANSCRIPT
m-health: empowering consumers through self care & self monitoring
Bob Gann
Head of Business Development – International, NHS DirectProgramme Director – Widening Digital Participation, NHS England
November 2013
Telecomms Tech World
Connected technologies can meet today’s health challenges
Global health challenges
•Inadequate access•Unsustainable costs•Increasing burden of chronic illness•Increasing customer expectations
Connected technologies
•Mobile devices•Cloud computing•Decision support•Social networks•Big data
Impact on health
•Remotely delivered care•Chronic disease management•Peer-to-peer support•Targeted wellness•Personalised care
Significant consumer
demand for connected
healthPeople now manage bank accounts & travel bookings
online – we can do same for health
records & appointment bookings
Other industries have cut costs &
improved customer experience through digital self-service –
we can provide online consultation
& self management
Millions of online communities, reviews & ratings – we can share experience & insight between clinicians &
patients
Businesses understand their markets – we can build & use big data to
target health communications
Digital first
Opportunities to transform healthcare through:•Telephone & online triage•Remote video consultations•Digital notifications – appointment reminders, test results•Mobile enabled health staff•Connected devices for telehealth
The urgent care crisis
NHS Direct – pioneering multi-channel healthcare
NHS Direct has provided remotely delivered health services, via telephone, web and app, since 1998
Remotely delivered telehealth
Telehealth services enable patients to use connected devices to monitor their own vital signs & communicate these to monitoring centre for review by clinician
Image from www.tunstall.co.uk
Mobile revolution puts health in hands of consumers
• In future, transformation in health will increasingly be led by consumer devices
• 6.8bn mobile subscribers worldwide
• 40,000 health apps - downloaded 40 million times a year
• Wireless health market will reach £60bn by 2018 – with mobile health apps the biggest opportunity
Wireless health market: global trendsMarketsandmarkets.com
Monitoring me: the quantified self
How’s my heart
rate?
What’s my
oxygen intake?
How am I
sleeping?
How much
exercise?
Am I eating
healthily?
What’s my
blood sugar level?
How’s my
posture?
“The average person looks at their mobile
phone 150 times a day so it’s ideal for health
monitoring”Dr Eric Topol
Apps for everything
Send pictures of skin conditions for diagnosis
Measure heart rate by pointing at face
Monitor sleep patterns
Save & share health records
Test & map DNA
Increasing numbers of Arabic health apps
Wearable M2M devices
Wristbands monitor activity, synchronising to mobile phone
Wearable, washable baby monitors
Temporary tattoos measure sweat lactate
levels for athletes
Under clothing sensors transmit real-time biometrics to monitoring health professionals
By 2016 sales of wearable health
devices will reach 100m a year
(ABI Research)
Digital pills text doctor to say you’ve taken them
7 out of 10 Americans
monitor their own health
(Pew Research)
Connecting digital devices
• Digital devices provide data output and connect in various ways.
• Some enable wearers to monitor their own readings using a mobile phone and website.
• Some allow data to be downloaded and viewed by third parties such clinicians who are watching trends that merit medical intervention.
• Some devices encourage wearers to share their fitness progress with work-out buddies and friends via social media sites.
Regulating & recommending digital health tools
European Union & US Food & Drug Administration regard some apps as medical devices which need regulation
Doctors are starting to prescribe apps & digital health devices from recommended catalogues
Supporting connected health: locally & globally
Licensing digital symptom checkers to other countries
Providing professional advice
& consultancy
Enabling digital health innovation
locally in UK