macedonian customs administration preventing corruption january 21 st 2009, skopje recent...

MACEDONIAN CUSTOMS ADMINISTRATION

PREVENTING CORRUPTION

January 21st 2009, Skopje

Recent Developments and Plans for

2009

Borders Management Unit

Administrative and Archive Unit

Software Development Unit

Applicative Support Unit

Technical Support Unit

About MCA

Customs Administration of the Republic of Macedonia

Director General

International Cooperation Unit

Internal Audit Unit

Administrative Procedure Unit

Customs System Sector

Professional Standards

SectorHRM

Sector

Accounting and Finances

Sector

Control and Investigations

SectorICT

Sector

Logistics Affairs Sector

Customs Offences Unit

Customs and Tax System Unit

Tariff, Origin, and Laboratory Unit

Non Tariff Measures Unit

Internal Control Unit

Internal Investigations Unit

Training Unit

HRM Unit

Customs House of Skopje

Customs House of Bitola

Customs House of Gevgelija

Customs House of Kumanovo

Customs House of Stip

Budget and Bookkeeping Unit

Revenue Collection Unit

Revenue Collection Unit Maintenance Unit

Security Unit

Intelligence Unit

Risk Analyses Unit

Company Control Unit

Control Unit

Communication and Coordination Unit

Operational Unit

14 cross border14 cross borderand 27 inland and 27 inland customs postscustoms posts

About MCA

Albania

Greece

Bulgaria

Serbia

Skopje

Kumanovo

Bitola

Štip

Gevgelija



Institutional aspectsInstitutional aspectsInteragency cooperationInteragency cooperationIntegrityIntegrity

Anticorruption Activities

ICT developmentICT developmentTransparencyTransparency

Results Results

Procedures and reduction of discretionary Procedures and reduction of discretionary rightsrights


Fully operational Professional standards Fully operational Professional standards sector (PSS)sector (PSS)

Procedures and Guidelines for the Procedures and Guidelines for the operations of the PSS (2008) operations of the PSS (2008)

Institutional Aspects

Adopted Arusha Declaration (2007)Adopted Arusha Declaration (2007)

Drafted study for development of Drafted study for development of anticorruption policies (2007)anticorruption policies (2007)


Fully operational Internal Audit UnitFully operational Internal Audit Unit

Procedures and Guidelines for the Procedures and Guidelines for the operations of the PSS (2008) operations of the PSS (2008)


Adopted Anticorruption Strategy (2007)Adopted Anticorruption Strategy (2007)

Revised Action plan for implementation of Revised Action plan for implementation of the Anticorruption Strategy (2008)the Anticorruption Strategy (2008)

Adopted Code of Conduct (2007)Adopted Code of Conduct (2007)


Adopted Rules on internal controlling Adopted Rules on internal controlling systems (2008)systems (2008)

Targeted high risk activities exposed to Targeted high risk activities exposed to corruption and conflict of interest (2008) corruption and conflict of interest (2008)


Adopted Rules on order and discipline Adopted Rules on order and discipline (2008)(2008)

Targeted high risk activities exposed to Targeted high risk activities exposed to corruption and conflict of interest (2008) corruption and conflict of interest (2008)


Fully functional customs hot telephone lineFully functional customs hot telephone line

Adopted procedures for internal vacant Adopted procedures for internal vacant post announcements (2007) post announcements (2007)


Adopted procedures for new recruitments Adopted procedures for new recruitments (2007)(2007)

Customs official’s asset declarations and Customs official’s asset declarations and control of their origin undertaken from control of their origin undertaken from State Anticorruption Commission (2008) State Anticorruption Commission (2008)

During 2008, a total of 96,699 calls

were received on the 197 open line,

out of which 253 are related to

information on corruptive or

unprofessional conduct by

the customs officials


Engaged European Union customs Engaged European Union customs expertsexperts


Records on criminal cases against actual and former customs officials established

Examination of the overall operations of the employees for whom it has been established that they have misused their official position



Criminal charges against the employees who have damaged the budget

Notifications to the Public Revenue Office on reasonable doubts regarding the origin of the assets of the customs officers



Requests for reimbursement and prohibitions for disposal of the assets, against employees who damaged the budget

Public announcement of the employees’ names against whom irrevocable rulings for criminal acts have been imposed

Eliminated service shelters



Establishment of Integrity benchmarks (planed for 2009)

Introducing guideline on special Introducing guideline on special investigative measures (planed for 2009)investigative measures (planed for 2009)Introducing procedures in a case bribes is Introducing procedures in a case bribes is offered (planed for 2009)offered (planed for 2009)

ISO certificate for good governance (planed ISO certificate for good governance (planed for 2009)for 2009)


State Audit Office

Commission on Prevention of CorruptionPublic Prosecutor’s OfficePublic Revenue Office

Judicial CouncilFinancial PoliceBureau for Prevention of Money LaunderingMinistry of Interior

Interagency Cooperation


Ministry of HealthFood DirectorateDirectorate for Radiation Safety

Interagency Cooperation


Adopted Training Strategy (2007)Adopted Training Strategy (2007)Annual training programs Annual training programs

Integrity

Installed WCO models for e-learning and Installed WCO models for e-learning and prepared module for integrity (2008)prepared module for integrity (2008)

Adopted basic training program for Adopted basic training program for customs officers (2008)customs officers (2008)

During 2008, 168 newly

Recruited customs Official have been

trained in accordance with this programm

Established Customs library (2008)Established Customs library (2008)

During 2008, 213 trainings,

seminars, workshops, presentations were

realised and attended by 3.418

customs officials with average of

58 hours or 7 working days

per employee

During 2008, 10 trainings on

anticorruption have been

organised and attended by 220

customs officials


Introduced system on performance Introduced system on performance appraisal (2007)appraisal (2007)

Integrity

Introduced intranet portal (2007)Introduced intranet portal (2007)

Prepared elaborate for beneficiary working Prepared elaborate for beneficiary working time (2008)time (2008)

Initiative for establishment WCO regional Initiative for establishment WCO regional training center (2008)training center (2008)


Salaries increased (10% in 2007, and Salaries increased (10% in 2007, and additional increase of 10% + 30% in 2008)additional increase of 10% + 30% in 2008)

Integrity

Adoption of guidelines for rotation of the Adoption of guidelines for rotation of the customs officials (planed for 2009)customs officials (planed for 2009)


Established centralized system for video Established centralized system for video surveillance (2008)surveillance (2008)

ICT Development

Established system for automatic Established system for automatic recognition of registration plates (2008)recognition of registration plates (2008)

Established Single Window System for Established Single Window System for import, export and transit licensees, import, export and transit licensees, and tariff quotas (2008)and tariff quotas (2008)


ICT Development

Developed Document management system Developed Document management system (2008)(2008)

Selected best bidder for development of new Selected best bidder for development of new customs declaration processing system customs declaration processing system (2008)(2008)

4 x-ray mobile scanners for control of long 4 x-ray mobile scanners for control of long vehicles and containers put in function vehicles and containers put in function (2008)(2008)


ICT Development

Procured electronic customs seals (2008)Procured electronic customs seals (2008)Introduced GPS control (2008) Introduced GPS control (2008) Developed software for data exchange with Developed software for data exchange with PRO (2008) PRO (2008) Introduced electronic system for recording Introduced electronic system for recording staff’s office time (2008) staff’s office time (2008) Introduced electronic system for Introduced electronic system for warehouses evidence (2008) warehouses evidence (2008)


Fully operational web siteFully operational web site

Transparency

Adopted procedures for publishing contents Adopted procedures for publishing contents on the web site and intranet portal (2008)on the web site and intranet portal (2008)

Started publishing monthly magazine Started publishing monthly magazine “Carina” (2008)“Carina” (2008)

Monthly reports on the activities of the Monthly reports on the activities of the Customs administrationCustoms administration


Procedures and reduction of Procedures and reduction of discretionary rightsdiscretionary rights

Guideline for the use of weapons by the customs officers (2008)

Rulebook for the use and sale of the seized and abandoned goods to the Customs (2008)Rulebook for work with “informers” for the intelligence purposes (2008)

Rulebook for radiation protection (2008)



Rulebook for work with customs dogs (2008)

Rulebook for work of the Center for coordination and communication (2008)

Guideline for the operation of mobile X-ray scanners for long vehicles and containers (2008)Rulebook for handling and testing of samples (2008)



Adopted guidelines on law enforcement when Adopted guidelines on law enforcement when detecting criminal acts and customs offences detecting criminal acts and customs offences (2008)(2008)

Adopted guidelines for office and Adopted guidelines for office and archive work (2008)archive work (2008)

Adopted guidelines for preparation and Adopted guidelines for preparation and realization of the Financial plan, Plan on realization of the Financial plan, Plan on investments and Plan on procurements (2008)investments and Plan on procurements (2008)



Adopted guidelines on overtime work (2008)Adopted guidelines on overtime work (2008)

Adopted guidelines on business trips (2008) Adopted guidelines on business trips (2008)

Adopted guidelines on use motor pool (2008) Adopted guidelines on use motor pool (2008)

Adopted guidelines on use official mobile Adopted guidelines on use official mobile phones (2008) phones (2008)

Adopted guidelines on clearance financial Adopted guidelines on clearance financial documents (2008) documents (2008)



Adopted guidelines on administrating Adopted guidelines on administrating seized goods (2008)seized goods (2008)

Adopted guidelines on forced collection Adopted guidelines on forced collection of customs debt (2008)of customs debt (2008)



Abolished the fees for using the Customs Information SystemSignificantly reduced fees payable for Significantly reduced fees payable for issuance of customs authorizations issuance of customs authorizations Abolished fees for binding tariff Abolished fees for binding tariff information and laboratory testing information and laboratory testing Introduced transparent criteria for reduction Introduced transparent criteria for reduction of the amount of the bank guarantee to ensure of the amount of the bank guarantee to ensure a customs debt up to 0%a customs debt up to 0%


ResultsResults

CARM was awarded with a First Category Award for greatest results achieved in practising good governance in a competition with other Government institutionsFollowing the conclusion of the 141 internal investigations in 2008, grounded suspicion that the customs officials worked contrary to the legal provisions, regulations and operative instructions was established in 70 cases


ResultsResults

During 2008, 84 decisions have been made following the procedures for establishing responsibility in breaking the work discipline, out of which 28 cases resulted in contract termination, 36 customs officials and 1 public servant were fined. For 20 customs officials a decision was made to terminate the procedure due to failure to establish responsibility or due to obsoleteness. Written warnings have been issued to these customs officials


ResultsResults

During 2008, 110 decisions for one-time 15% decrease in the salary have been issued due to insufficient work results in the previous month


ResultsResults

During 2008, following the conclusion of the pre-investigative measures the CARM has submitted 84 criminal reports to the competent Public Prosecutors, for grounded suspicion of misuse of official power involving 97 customs officials


ResultsResults

During February 2008, in cooperation with the Ministry of Interior 3 criminal reports for grounded suspicion of taking bribes, were submitted against one customs official, 3 customs officials were charged for misuse of official power


ResultsResults

During February 2008, in cooperation with the Organised Crime Department within the Ministry of Interior, due to grounded suspicion for committed crime - misuse of official power, criminal report was submitted against 11 customs officials for fictitious discharge of transit and import procedures for a legal entity

MACEDONIAN CUSTOMS ADMINISTRATION

PREVENTING CORRUPTION

January 21st 2009, Skopje

Recent Developments and Plans for

2009

macedonian customs administration preventing corruption january 21 st 2009, skopje recent...

Documents

inland customs posts

mcacustoms administration

targeted high risk activities

internal controlling

overall operations

unprofessional conduct

tax system unittariff

adopted code of conduct