imacquarie.com

Macquarie Platinum CardFeatures and Benefits Guide

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Welcome It gives me great pleasure to welcome you as a Macquarie Platinum cardholder.

Your card includes many exciting features and benefits. This booklet summarises what you now have at your fingertips.

Your privileges 2

Your card benefits at a glance 4

Macquarie Qantas Rewards Program 6

Complimentary insurance 8

Shop worldwide with confidence 10

Important Information 13

Contacts 14

Lorenzo SchirruHead of Macquarie Cards

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Your privileges As a Macquarie Platinum cardholder, you’ll enjoy a host of privileges and opportunities.

The Macquarie Platinum experience offers you the opportunity to earn generous Qantas Points1, 24/7 Concierge Service, complimentary insurance2 and many other benefits.

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Activate your card in three simple steps

1 Go to online.macquarie.com.au2 Login with your Access Code and

Online Password. 3 Follow the prompts to activate, sign the back

of your card and you’re ready to go.

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Up to 4 additional cardholders

Give your loved ones a card with no annual fee

Complimentary insurances

Overseas travel / Interstate flight inconvenience cover / Transport accident / Purchase security / Extended warranty / Global hire car excess waiver2

24/7 Concierge Service Available 24/7 to Macquarie Platinum cardholders

Contactless payment facility

Visa payWave

Global acceptance Tens of millions of merchants and over 2 million ATMs across 200 countries

Visa Platinum and Visa Entertainment

From sports to entertainment, enjoy front row seats at sought-after events with Visa Platinum Services, and gain access to exclusive offers on music, movies, theatre and home entertainment with Visa Entertainment

Your card benefits at a glance

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Make your ordinary spending extraordinary with the Macquarie Qantas Rewards Program.

You will earn Qantas Points1 on your Macquarie Platinum Card just for using your card for eligible purchases.

Better yet, earn one additional point per dollar spent when you purchase selected Qantas products and services in Australia such as flights3.

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Qantas PointUp to

Additional Qantas Point

per $1 spent on eligible purchases1

per $1 spent on Qantas products and services in Australia3

Macquarie Qantas Rewards Program

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Travel Insurance2

You, your spouse and dependent children travelling with you will be covered for up to 90 days worldwide when you purchase return tickets with your Macquarie Platinum Card. Limits apply.

Purchase Security Insurance2

If something you buy on your card is stolen or accidentally damaged anywhere in the world within 90 days of you buying it, we’ll arrange for it to be repaired, replaced, rebuilt or reinstated up to $2,500 per item. A $250 excess applies.

Complimentary insurance

Enjoy a range of other insurances, including Extended Warranty Insurance, Transport Accident Insurance, Interstate Flight Inconvenience Insurance and Global Hire Car Excess Waiver Insurance2.

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Extensive global reach

Your Macquarie Platinum Card offers unrivalled global acceptance – it is welcomed by tens of millions of merchants in more than 200 countries.

It is also accepted at over two million ATMs worldwide, which can be very handy when you need cash fast. Limits apply.

Shop online with ease

• Our online fraud protection provides 24/7 account monitoring

• Feel protected, knowing you are covered by Visa’s Zero Liability policy and are not held liable for unauthorised purchases4

• Verified by Visa adds security to your card by ensuring only you can use your Visa card online

Wave and go

Go faster with Visa payWave, making your transactions quick and convenient. Simply hold your card in front of a contactless reader to complete the payment. Visit visapaywave.com.au for details.

Shop worldwide with confidence

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Complimentary personal service, day and night5

Tickets for a fabulous show or restaurant reservations? Complex travel arrangements? Your concierge thrives on a challenge. No matter where you are, enjoy complimentary 24/7 Concierge Service, there to make your life easier – call +61 2 9273 2705.

Manage your card online

You can manage your card quickly and conveniently with Macquarie online banking and mobile banking app.

Manage your account at the time that suits you with online banking:

• check your balance and payment information

• change your PIN

• pay your bills using BPAY®

• view your statements

• view your balance of Qantas Points for your current credit card statement cycle.

To log in to online banking, go to online.macquarie.com.au and enter your Macquarie ID and Online Password.

IMPORTANT INFORMATION

Macquarie Bank Limited ABN 46 008 583 542 AFSL and Australian Credit Licence 237502 (MBL).1 Qantas Points are earned in accordance with and subject to the Macquarie Qantas Rewards Program Terms and Conditions, available at Macquarie Online Banking and macquarie.com/au/personal/credit-

cards. You will earn 1 Qantas Point per $1 spent on eligible purchases on the Macquarie Platinum Card on up to $1,000 spend per statement period, then 0.5 Qantas Points per $1 spent on eligible purchases for the remainder of that statement period. Qantas Points are earned on up to an annual maximum of $200,000 of eligible spend on the Macquarie Platinum Card. Qantas Points are not earned on cash advances, balance transfers or other restricted transactions detailed in the Macquarie Qantas Rewards Program Terms and Conditions. You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. Complimentary membership is provided by Macquarie Bank Limited for new or existing Macquarie Platinum and Macquarie Black cardholders who are not already members of the Qantas Frequent Flyer Program and who apply for membership online at qantas.com/joinffmacquarie. This offer is non-transferable and not available in conjunction with any other offer. Qantas Frequent Flyer membership and each application is subject to approval by Qantas. Membership and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer Program terms and conditions. Find out more about the Qantas Frequent Flyer Program at qantas.com/terms or call 13 11 31.

2 Overseas Travel Insurance, Interstate Flight Inconvenience Insurance, Transport Accident Insurance, Purchase Security Insurance, Extended Warranty Insurance and Global Hire Car Excess Waiver are underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) (Chubb) and are subject to the terms, conditions, excesses and exclusions contained in the Macquarie Bank Platinum Credit Card policy of insurance between Macquarie Bank Limited (ABN 46 008 583 542 AFSL No. 237502) (MBL) and Chubb. This brochure doesn’t take into account your objectives, financial situation or needs. It is important for you to read the Macquarie Platinum Card Insurance Terms and Conditions available by calling 1300 150 300 and consider the appropriateness of that insurance in relation to your individual requirements.

3 You will earn an additional Qantas Point per dollar spent on eligible Qantas products and services in Australia. Selected Qantas products and services are the following items purchased directly from Qantas: Qantas passenger flights (with a QF flight number) Qantas Frequent Flyer and Qantas Club membership joining and annual fees as applicable. Excludes Jetstar, Qantas Holidays, Qantas branded non-airfare products and any Qantas products and services not purchased directly from Qantas. Purchases at Qantas Freight, Qantas Holidays, Qantas Business Travel, Jetset Travelworld channels, Qantas Staff Travel, the Jetstar Group of companies or goods or services supplied by QFF Program partners are not eligible Qantas products and services and will not earn Qantas Points. The Qantas Points earned each month will be credited to your Qantas Frequent Flyer account within five business days of each Statement Period provided that you are not in breach of the Conditions of Use, your Account remains open and you have provided Macquarie Card Services with a valid Qantas Frequent Flyer membership number.

4 Visa’s Zero Liability policy does not apply to ATM transactions, transactions not processed by Visa or certain commercial card transactions. You should notify Macquarie promptly of any unauthorised use of your Visa card.

5 Concierge Services are provided by Aspire Lifestyles (Australasia) Pty Ltd. Accessing concierge services is free but you must pay for the goods or services that you purchase through the service.

® Registered to BPAY Pty Ltd ABN 69 079 137 518.

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Macquarie Card Services

Call 1300 150 300 (Australia)or +61 2 8232 1684 (overseas)

Lost or stolen cards

Call 1800 618 167 (Australia) and select option 3 or +61 2 9017 9520 (overseas)

24/7 Concierge Service

Call +61 2 9273 2705

Online banking

Visit online.macquarie.com.au

Contacts

Qantas Frequent Flyer program

Call 13 11 31 To book a flight call (Australia) 13 13 13 Visit qantas.com/frequentflyer

Insurance questions or claims

Call 1300 791 804 (Australia) or +61 2 8907 5666 (overseas)

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