made to measure andy steer – contemporary david cleaves – net-a-porter “how an exclusive...
TRANSCRIPT
MADE TO MEASURE
Andy Steer – CONTEMPORARYDavid Cleaves – NET-A-PORTER
“How an Exclusive Online Retailer Succeeded with
Business Intelligence from Microsoft”
Viewed by 2.5 Million Users per Month
Over 90% Women
300+ International BrandsEmploying over 650 People in 3
Locations in London and New York
Shipping to more than170 Countries
BUT IT WAS NOT ALL PERFECT
Challenges of a Rapidly Growing
Business
Increasing Data
Volumes (outnet)
Increasing Data Sources (outnet)
High Reliance on IT
to Extract Data
Decision Lag
Low Level of Trust in Data
Spread Marts in
Excel and
Access
Information was too Prescriptive
Too Many Fixed
Reports
No Reliable Ad-hoc Access
THE NET-A-PORTER MI SOLUTION
• Sales and Stock Data• Multiple POSTGRES and
mySQL Sources• 50+ Million Transactions• 7 Fact Tables• 40 Dimensions• 35GB Relational• 10Gb OLAP Cubes
SQL Server 2008 Data Warehouse
• 1,500 Operational Reports per Week to 200+ Users
• 30 ProClarity Briefing Books to 50+ users
• “NAP-SACK” Management Reports
Reporting and Analytics
HOW DID THE SOLUTION HELP?
• Centralised Data Store
• Consolidated Views• Improved Data
Quality• Increased Trust in
Data• More Relaxed MIS
TeamRapidly Growing Business and Lack of Trusted Data
• Rapid Decisions• Business Agility• Manage by Exception• Entrepreneurial
Thinking• Focus on Innovation
Decision Lag and Prescriptive Information
SKETCHING NET-A-PORTER MI 2.0
Technical and Business ROI KPI's
• 100% Growth in General User Access
• 90% Reduction in MIS Resource Required for Raw Data Extraction
• 40% Growth in Analyst Use• 20% Increase in Productivity
of Key Personnel• 2% Increase in Training
Technology Available
• SQL 2008R2• Excel 2010• SharePoint 2010• PowerPivot• Live Labs Pivot
LETS TRY SQL2008 R2 FOR SIZE
10 Days
Review Schema Design
2 Data Warehouses to 1
Implement SSAS Perspectives
4 Cubes to 1
Migrate SSIS Packages
Build Time Reduced by 30%
Review Management Tasks
Maintenance Reduced by 25%
Complexity in moving to SQL2008 R2:
“Not a great deal of effort to get the system onto an R2 server environment… Copy and Paste!”
David Cleaves – NET-A-PORTER
NEXT STEPS
1. ProClarity to Excel 2010 and PowerPivot2. Crystal to Reporting Services and SharePoint3. Live Pivot Merchandising Solution4. PerformancePoint Services Scorecards5. Stock Visualisation using Visio Services
THANK YOU
Andy Steer – CONTEMPORARYDavid Cleaves – NET-A-PORTER
“Please come and see us if you have any
questions”