magmutual in florida - dave 2016
TRANSCRIPT
MagMutual The best partner for healthcare professionals in Florida
©2015 MagMutual Insurance Company. All rights reserved. Content may not be reproduced or redistributed, in whole or in part, without prior written permission. 1
Dave Dubowy
Account Executive, South Florida
MagMutual Insurance Company
(305) 792-8348 [email protected]
For over 30 years, MagMutual has focused on
providing the best coverage in the Southeast
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20,000+ Physicians 50+ Hospitals
Insured
20% and Greater
10% - 19.9%
5% - 9.9%
0% - 4.9%
MPL Market Share
Main Office
Regional Office
Office Locations
Atlanta, GA
Orlando, FL
Columbia, SC
Raleigh, NC
Glen Allen, VA
Birmingham, AL
Charlotte, NC
#9 1.7% #2
9.6%
#2 9.6%
#1 35.2%
#4 6.3%
#1 21.5%
#2 17.8%
#5 8.5%
#14 1.2%
MPL premium, market share and rank as of September 30, 2015
©2015 MagMutual Insurance Company. All rights reserved.
COPIC -Pending
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DC
While continually expanding their corporate
footprint to stay ahead of policyholders
MagMutual Admitted
PSIC Authorized
COPIC Admitted
MPL Rank, by State as at 12/31/2014
Source: SNL Financial data, group/combined level for all companies
©2015 MagMutual Insurance Company. All rights reserved.
MagMutual is committed to positive
relationships with PolicyOwnersSM
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At MagMutual, we earn the loyalty of our policyholders by delivering the best value and customer experience.
For this reason, over ½ of our policyholders have been with us ten years or more.
Ove
r
20,000 Physicians
Insured O
ve
r
4,000 Florida
Physicians Insured
Ove
r
50
Hospitals Insured
Ove
r
1/2 Of
PolicyOwners with MagMutual
10+ years
©2015 MagMutual Insurance Company. All rights reserved.
MagMutual is the largest physician liability
insurance carrier in the Southeast
10%
9%
8%
19%
16%
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Sources: SNL Financial, Annual Statement data, last 12 months as at 9/30/2015. If companies have not filed as at 9/30/2015, 12/31/2014 reported premium was referenced. SC JUA and SC PCF pulled from individual annual statements - SC JUA as of December 31, 2014; SC PCF as of June 30, 2015.
Percentage of Southeast Physician Liability Premium Last 12 months as at 9/30/2015
©2015 MagMutual Insurance Company. All rights reserved.
Top 5 insurers: 62% OF MARKET
And second largest in Florida
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15%
10%
5% 10%
30% Percentage of Florida Physician Liability Premium Last 12 months as at 9/30/2015
Sources: SNL Financial, Annual Statement data, last 12 months as at 9/30/2015. If companies have not filed as at 9/30/2015, 12/31/2014 reported premium was referenced.
©2015 MagMutual Insurance Company. All rights reserved.
Top 5 insurers: 70% OF MARKET
©2015 MagMutual Insurance Company. All rights reserved. 7
The strongest coverage
As a company founded by physicians and owned 100% by policyholders, physicians and healthcare professionals, MagMutual’s coverage was designed specifically for the medical community
MagMutual has created an unique ability to
go where the market is going
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Po
ten
tial R
etu
rn
Volatility / Uncertainty
Retrospective
Rating
Guaranteed Cost
Large Deductible
Protected Cell Captive
Single Parent
Captive
©2015 MagMutual Insurance Company. All rights reserved.
With a policy that provides for the clearest and
strongest coverage available in Florida
©2015 MagMutual Insurance Company. All rights reserved. 9
Our newly revised policy:
• 8 pages, with no exclusion section
• A comprehensive summary of coverages
• Clear explanations of the company’s and the insured’s respective responsibilities
• Separate limit provided for both mother and child
• Policyholder always retains the consent to settle
• Locum tenens covered automatically, up to 60 days per year without separate endorsement
Workers’ Compensation
Hospital Professional
Liability
General and Employee Benefit
Liability
Physicians Liability
Umbrella Cyber &
Regulatory
General Liability Directors & Officers
We have expanded our coverage offerings and
partnerships to simply insurance for our policyholders
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Comprehensive and coordinated coverage…
…defense and patient safety
©2015 MagMutual Insurance Company. All rights reserved.
MagMutual returns more premium to Florida
physicians than any other insurer
©2015 MagMutual Insurance Company. All rights reserved. 11
Source: MagMutual, values based on all MagMutual territories, not just Florida
$15M $15M
$13M $14.5M
$25M
$0M
$5M
$10M
$15M
$20M
$25M
2012 2013 2014 2015 2016
30%
20%
25% 25%
20%
0%
5%
10%
15%
20%
25%
30%
2012 2013 2014 2015 2016
120% of premium
allocated since 2012
$82.5 Million declared in the last 5 years over $175 Million declared since inception
6.9% 6.4% 7.5% 6.9%
With the assurance that the funds will be
there when you are ready to claim them
A Lesson in Appearances MagMutual First to Allocate Millions for Loyal Policyholders
• MagMutual is the first medical liability insurer to set aside the full value of our obligation for the Owners circle Rewards program
• Until now, no insurer volunteered
to make such provisions
• MagMutual’s June 2015 press release was a public announcement of our commitment to honor this obligation to our PolicyOwnersSM
• $200 million allocated • 900+ awards paid to date
12 ©2015 MagMutual Insurance Company. All rights reserved.
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The Best Patient Safety MagMutual continuously invests in Patient Safety for the benefit of PolicyOwnersSM
With MagMutual, PolicyOwners have direct
access to the Patient Safety Institute
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The MagMutual Patient Safety Institute collaborates to produce
the highest quality educational resources, including:
• Continuing Medical Education
• Continuing Nursing Education
• Risk reduction strategies
• Claims lessons learned
• Staff training modules
• Patient safety articles and assessments
• MagConnect patient safety newsletter
73% OF
CLOSED CLAIMS 2010-2014
©2015 MagMutual Insurance Company. All rights reserved.
Source: MagMutual Claims Data
Medical doctors, nurses, and clinicians, trained in
patient safety and risk management, focused on you
Dedicated Patient Safety Consultant
Patient Safety Support from a team of Doctors, Legal Consultants and Patient Safety Consultants
Clinically Focused Patient Safety Assessment (5% discount)
Access to the MagMutual Patient Safety Online Library
Onsite and Online Patient Safety CME/CNE and Staff Education Programs (5% discount)
Regular Risk and Patient Safety Check-ups
Access to ECRI Institute Physician Practice Risk Management (PPRM) program
15 ©2015 MagMutual Insurance Company. All rights reserved.
©2015 MagMutual Insurance Company. All rights reserved. Content may not be reproduced or redistributed, in whole or in part, without prior written permission. 16
The Best Defense It’s about defending and supporting healthcare providers throughout the litigation process
MagMutual successfully manages indemnity
claims on behalf of insureds
Source: MagMutual claims data
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106
73 92 99
82
92% 89% 90% 87% 86%
0%
20%
40%
60%
80%
100%
0
20
40
60
80
100
120
2011 2012 2013 2014 2015
Tri
al V
icto
ry R
ate
Nu
mb
er
of
Tri
als
Number of Trials 5-Year Cumulative Trial Win Rate
80% of MagMutual claims are closed without payment to the claimant
MagMutual National Trial Statistics Trial Years 2011 - 2015
©2015 MagMutual Insurance Company. All rights reserved.
With a claims management philosophy that
puts physicians’ interests first
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A thorough and objective investigation by the file handler, supervisor, defense
counsel, and insured to evaluate and bring case to ultimate conclusion.
To aggressively defend non-meritorious
claims while equitably settling valid claims for a fair and reasonable amount.
©2015 MagMutual Insurance Company. All rights reserved.
And an entire suite of services you can count
on should have you a claim
Personal Contact Immediate personal contact by the claims representative who remains involved until conclusion
Physician-led Claims Committee Cases are presented by a local Medical Advisor of the same or similar specialty to a group of local healthcare providers for review
Attendance at Trial Personal involvement of the claims representative before and during trial
Effective File Handling Aggressive work up, early expert reviews and continual evaluation of cases
DefenseNet™ Secure and trademarked website that contains a research database, expert testimony repository and communications tools shared with all defense counsel
Doctor2Doctor™ Peer Support Physicians who have been through litigation support other physicians throughout the litigation process
Internal Medical Reviewers Medical records are reviewed by expert physicians in the same or similar specialty to give us their unbiased opinion of the care rendered
Witness Preparation We invest additional time and resources to assist you and your expert witnesses before deposition and trial
Expert Witness Database Over 2,300 experts in all specialties with evaluations of their trial performance kept in one database
Attorney Panel The best local attorneys in the state to represent the interests of our PolicyOwners℠
©2015 MagMutual Insurance Company. All rights reserved. 19
Doctor2Doctor® offers unparalleled support
for physicians involved in litigation
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through the emotional stress of litigation. It was created after listening to the needs of our physician insureds. The program currently has over 100 physician peer supporters across the Southeast across all specialties and practice settings.
Physicians who have been through litigation supporting other physicians. Doctor2Doctor® is a first-of-its-kind peer support program to help physicians
©2015 MagMutual Insurance Company. All rights reserved.
MagMutual’s Florida claims team has over 200 years
of collective experience in claims and litigation
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Source: MagMutual Claims Department
©2015 MagMutual Insurance Company. All rights reserved.
Florida Claims Team by years of experience
Six of our Florida claims professionals have 20+ years of experience in claims and litigation management
Backed-up by a claims committee composed
of Florida physicians and claim professionals
©2015 MagMutual Insurance Company. All rights reserved. 22
Seated L-R: Celia K. Nelson, MD, Leesburg Regional Medical Center – Leesburg; Steve Canterbury, MagMutual Director, Florida Claims – Orlando; David T. Stewart, Jr., MD, Pathology Associates – Tallahassee; James B. Ball, Jr., MD – Tampa
Standing L-R: Peter Jansen, MD, Dopson Family Medical Center – Macclenny; Jose A. Giron, MD, Orlando Infectious Disease Center, PA – Orlando; Daniel Summers, MD, West Florida Medical Center Clinic – Pensacola; Kamal Haider, MD, Clark & Daughtrey Medical Group, PA – Lakeland; Curtis Weaver, MD, Florida Heart Group, PA – Orlando; E. Daniel DeLoach, MD, Committee Chairman, Savannah Plastic Surgery – Savannah, GA; Joseph S. Wilson, Jr., MD, MagMutual Chairman and CEO – Atlanta, GA; Michael Meyer, MagMutual Director of Claims for Florida, South Carolina and Virginia; Richard Kreinest, MD, Alliance Medical Practices –Gainesville Not pictured: Phillip Anderson, MD, Central Florida Cardiology Group – Orlando; Bruce H. Breit, MD, Women’s Care Florida - Tampa
©2015 MagMutual Insurance Company. All rights reserved. Content may not be reproduced or redistributed, in whole or in part, without prior written permission. 23
Why MagMutual? Why do over 4,000 Florida physicians choose to partner with MagMutual?
Everything MagMutual does comes back to
putting PolicyOwnersSM first
©2015 MagMutual Insurance Company. All rights reserved. 24
1 Putting our policyholders’ interests first
2 Delivering the Best product
3 Maximizing our influence for our policyholders’ benefit
Optimally managing our company 4
Rated ‘A’ by A.M. Best $1.7 billion in assets; $880.7 million in surplus
We’d love to tell you more about
the MagMutual difference
For more information please contact:
Bryan Bowdish
Senior Vice President, Florida
MagMutual Insurance Company
(407) 345-7542 | [email protected]
Dave Dubowy
Account Executive, South Florida
MagMutual Insurance Company
(305) 792-8348 | [email protected]