maintaining ariel 4.x jeff w. hamm, pmp ariel users meeting bangor, maine august 24, 2006
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Maintaining Maintaining Ariel 4.xAriel 4.x
Jeff W. Hamm, PMPAriel Users MeetingBangor, MaineAugust 24, 2006
Maintaining Ariel 4.xMaintaining Ariel 4.x
Scanner compatibility/optionsScanner compatibility/options Common Problems/Ariel LogCommon Problems/Ariel Log Ariel website/bulletin boardAriel website/bulletin board
Scanner CompatibilityScanner Compatibility
Very few Scanners have been tested Very few Scanners have been tested with Ariel 4.x version software.with Ariel 4.x version software. http://www4.infotrieve.com/ariel/ariscahttp://www4.infotrieve.com/ariel/arisca
n.htmln.html Fujitsu 5750cFujitsu 5750c HP Scanjet 6300c SeriesHP Scanjet 6300c Series Minolta MS6000/7000 Series, PS 5000c, Minolta MS6000/7000 Series, PS 5000c,
PS7000PS7000 Ricoh 2035Ricoh 2035
Scanner Problems-Scanner Problems-OptionsOptions
Try to find one of scanners listedTry to find one of scanners listed Contact colleague – See what they have/worksContact colleague – See what they have/works Try different drivers- go on scanner Try different drivers- go on scanner
manufacturer’s website-download simple manufacturer’s website-download simple twain drivers.twain drivers.
Try different combinations of Ariel/ Try different combinations of Ariel/ manufacturer scanner dialogsmanufacturer scanner dialogs
Revisit Ariel website periodically to see if Revisit Ariel website periodically to see if patch comes out w/fix for your scannerpatch comes out w/fix for your scanner
Go back to previous Ariel versionGo back to previous Ariel version
Ariel/Manufacturer Scanner Ariel/Manufacturer Scanner DialogsDialogs
Settings, Settings, Preferences, ScanPreferences, Scan
Common ProblemsCommon Problems
Sending and/or Receiving – Sending and/or Receiving – username/password issue, email username/password issue, email server hardware or software server hardware or software change, change in firewall, PC has change, change in firewall, PC has firewall software on.firewall software on.
Trick ~ put your email account information Trick ~ put your email account information in Outlook Expressin Outlook Express
Ariel/Scanner ‘Hanging’ up/corruptAriel/Scanner ‘Hanging’ up/corrupt1.1. Reboot PC/ScannerReboot PC/Scanner2.2. Ariel Log/Contact SupportAriel Log/Contact Support3.3. Remove/Reload Fresh ArielRemove/Reload Fresh Ariel
Ariel LogAriel Log Log, Show LogLog, Show Log
Ariel LogAriel Log
Ariel LogAriel Log
Ariel WebsiteAriel Website
www.infotrieve.cowww.infotrieve.comm
Ariel WebsiteAriel Website
‘‘Ariel Information Center ‘Ariel Information Center ‘ Learn/download Ariel updates/patchesLearn/download Ariel updates/patches Latest Scanner tests listLatest Scanner tests list User GuidesUser Guides Support InformationSupport Information Arie-L Bulletin Board/ArchiveArie-L Bulletin Board/Archive
ARIE-L Bulletin ARIE-L Bulletin Board/ArchiveBoard/Archive
http://www4.infotrieve.com/ariel/ricari.hthttp://www4.infotrieve.com/ariel/ricari.htmlml
http://listserv.boisestate.edu/archives/arie-l.html
ARIE-L Bulletin ARIE-L Bulletin Board/ArchiveBoard/Archive
ARIE-L Bulletin ARIE-L Bulletin Board/ArchiveBoard/Archive
Contact InfoContact Info
ArielAriel Phone 310.445.3000Phone 310.445.3000 E-mail E-mail [email protected]@infotrieve.com, ,
[email protected]@infotrieve.com, , [email protected]@infotrieve.com
HSLIC Tech Support ~ Jeff HammHSLIC Tech Support ~ Jeff Hamm Phone 207.365.7382Phone 207.365.7382 E-mail E-mail [email protected]@hotmail.com
Questions?Questions?
Jeff W. Hamm, PMPAriel Users MeetingBangor, MaineAugust 24, 2006
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