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Making a difference together ANNUAL REPORT 2013/14 Presbyterian Support New Zealand

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Page 1: Making a difference together ANNUAL REPORT Presbyterian ... · 2014 PSNZ ANNUAL REPORT PSNZ ANNUAL REPORT 2014 1 OUR MISSION Making a positive difference in New Zealand by supporting

ANNUAL REPORT 2011/12Presbyterian Support New ZealandMaking a difference together ANNUAL REPORT 2013/14Presbyterian Support New Zealand

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1PSNZ ANNUAL REPORT 20142014 PSNZ ANNUAL REPORT

OUR MISSION

Making a positive difference in New Zealand by supporting the mission and services of the seven Presbyterian Support organisations

1

CHAIR/NATIONAL EXECUTVE OFFICER REPORT 2OUR PEOPLE 4OUR WORK 6WHERE WE ARE 7OUR SERVICES 8Family Works 9Information Development Programme 11Family Works Results 2013-2014 12Enliven/Older People’s Services 14PRESCARE 16GUARDIAN ANGEL 17

GRANTS/SPONSORSHIP AND OUR DONORS 18Tindall Foundation 18STORIES FROM THE REGIONS 21Northern 21East Coast 22Central 23Upper South Island 23South Canterbury 24Otago 24Southland 25REGIONAL SERVICES 26FINANCIAL STATEMENT 28CONTACT DETAILS 29

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closure of other services has led to an increased demand on our services. As others cut back services we have noted an increase in the complexity of issues experienced by people that use our services. These increased demands and expenses have been met to date by the generosity of donors, our financial reserves and the skilled staff we have who are prepared to do things differently. It is important that we secure appropriate funding for services that are needed and effective in the future.

The regional stories in this report highlight the individual needs that lie at the heart of our work. Together with the projects described throughout the report, the stories and photos give a human face to the programmes we deliver. These services are made possible not only through government contracting, but also through the generosity of our donors and sponsors.

While Presbyterian Support is independent of the Presbyterian Church of Aotearoa New Zealand, we share a common heritage with the Church. Church bodies nominate members to regional Support bodies; we maintain excellent working relationships with the Church administration and moderators. We engage actively with a range of Presbyterian parishes on projects and fundraising. Of particular note is our joint work under the PresCare banner, where we share in activities like celebrating Neighbours Day and producing the annual Reflections for Lent publication.

CHAIR/NATIONAL EXECUTIVE OFFICER REPORT

We will look back on the year 2013/14 as a milestone for Presbyterian Support New Zealand.

A milestone year: enhancing our Family Works services

By the close of the financial year, a new structure for our work with children, young people and their families had been researched, approved and implemented. A National Family Works Service Development Unit had become a reality and a programme of work had begun to combine the best of our practices from across the country and focus on international good practice.

This achievement resulted from a due diligence exercise commissioned in 2013 by the National Council. It was designed to determine how best to position our Family Works services to respond to Government’s contracting expectations, enhance our service delivery, and collaborate more effectively across our seven Regions.

Consequently, in February 2014, the PSNZ Council decided on a national approach that met these goals, while preserving regional structures and their community focus. It involved restructuring our National Office in Wellington, creating a National Family Works Service Development Unit, and modifying other roles in the Office. It draws on the specialised capabilities of regional Chief Executives to oversee and sponsor the initiative.

These decisions, combined with a generous grant from the Ministry of Social Development’s programme of Investing in Services for Outcomes, have enabled us to begin implementing an Information Development Programme designed to improve Family Works practice, services and client outcomes. The article on page 11 expands on the components and goals of the Programme.

Given the significance of these changes and their implications for the wider activities, leadership and relationships of our National Office, we have resolved to review their impact after two years. The Council has also initiated a revision of the PSNZ constitution and will address recommendations at its 2014 Annual General Meeting.

While the Family Works Review proceeded, we continued to deliver on our Master Agreement with the Ministry of Social Development. The past year has seen a growing engagement with the Justice Sector. We have developed special initiatives for women under the Department of Corrections’ Out of Gate programme, to help reduce reoffending and integrate women prisoners on release back into their communities. Most recently, we have commenced Family Dispute Resolution Services for the Ministry of Justice.

Despite the immediate preoccupations of the year with Family Works, the Council does not overlook the importance of our Enliven services for older people. Our programmes of care range from home support and day care to retirement villages, and residential, hospital and hospice services. We commission targeted research to inform our services for people with dementia and their caregivers. All of these programmes draw on the dedication of Enliven and Family Works staff across the country, who bring a wide range of professional skills and experience to bear on the challenges in our society – as carers, nurses, social workers, counsellors, budget advisors, our dedicated staff support people in their communities to achieve better life outcomes. We also acknowledge the support of our many volunteers who drive mini buses, mentor young people, provide support at day centres, run shops and keep our food banks open. Our services would be less and our organization would be the lesser without their efforts.

Providing services and support to people and families is always challenging as there is always more that we can and would like to do. This challenge has been getting harder in recent years and has been noticeable in the past year. Funding received for services across the country has not increased in line with the costs to provide them and many contracts are only partially funded. In some areas the

Christine Hurley National Executive Officer

John McKean Chair

As one of the largest social service providers in New Zealand, we are deeply committed to the wellbeing of our society and aim to contribute to the development of government policies that address inequalities, as well as to their implementation. We develop our views on the basis of evidence-based research and practical experience, and communicate directly with decision-makers and through those with whom we share common views, such as the Council of Christian Social Services, advocates in the Aged Care environment and fellow NGOs in the social sector.

IMAGES ABOVE FROM LEFT: Children at Community Development Project Pine Hill, Dunedin

Story time visit at a Rest Home in South Canterbury

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4,503 Number of PS staff 2,110 Number of PS Volunteers

Statistics at a glance

IMAGES FROM LEFT: From Left: Diane Garrett – Manager Family Works Service Development Unit, Taone O’Regan – PSNZ National Executive Administrator, Catherine Conland – PSNZ Administration Officer

Family Works staff at Children's Day in Christchurch 2014

OUR PEOPLE

National GovernanceThe National Council is the governing body of PSNZ. They have responsibility for setting the strategic direction of the organisation and monitoring the financial performance and achievements made. The National Council is made up of the Board chairs from each Presbyterian Support Region.

The National Executive Group consists of the seven regional organisations’ Chief Executives. They implement National Council policy by making decisions about national operations, while ensuring an optimal balance between national and regional imperatives. Service groups consisting of service managers from across the country share information and ideas, and deliver agreed national and collaborative projects.

PSNZ maintains a separation between governance and executive action. The National Executive Administrator and Family Works Service Development Manager attend to the coordination of national activity and the PSNZ network on behalf of the National Executive Group and National Council. These are new posts with appointments made at the end of this reporting year replacing the National Executive Officer role.

The 2013 AGM confirmed John McKean of Presbyterian Support Upper South Island as the Chair of PSNZ’s National Council, and Maitland Manning of Presbyterian Support East Coast as Deputy Chair.

Christine Hurley’s contract as National Executive Officer was fulfilled as of 30 June 2014.

As a consequence of the reconfiguration of PSNZ National Office, Taone O’Regan was appointed to the new role of National Executive Administrator and Catherine Conland

was confirmed in the role of Administration Officer. Diane Garrett joined the team from 5 May as Manager Family Works Service Development Unit.

The PSNZ National Office, located in Wellington, now has three people occupying it, but on a daily basis connects to and supports the work of Presbyterian Support staff around the country, who are in turn supported by the efforts of many valued volunteers.

Presbyterian Support celebrates the efforts and achievements of the dedicated staff and volunteers who give of themselves to others in need. Every day they assist others to heal, renew and transform. We thank them.

Presbyterian Support celebrates the efforts and achievements of the dedicated staff and volunteers who give of themselves to others in need. Every day they assist others to heal, renew and transform. We thank them.

National Council 2014BACK ROW LEFT TO RIGHT:

ROD OAKLY Central Board ChairPETER WARDS Southland Chief ExecutiveDAVID RICHARDSON Otago Board ChairMAITLAND MANNING East Coast Board Chair CHRIS GRAHAM Central Chief ExecutiveTIM LOAN Southland Board ChairSTEWART MILNE Northern Board Chair JIM PEARCE South Canterbury Board Chair

FRONT ROW LEFT TO RIGHT:

MICHAEL PARKER South Canterbury Chief ExecutiveGILLIAN BREMNER Otago Chief ExecutiveREV JOHN MCKEAN Upper South Island Board ChairCHRISTINE HURLEY National Executive Officer (to June 2013) ROD WATTS Northern Chief ExecutiveSANJA MAJSTOROVIC East Coast Chief ExecutiveVAUGHAN MILNER Upper South Island Chief Executive

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OUR WORK WHERE WE ARE

South Canterbury

Upper South Island

Otago

Southland

Northern

Central

East Coast

Presbyterian Support social services are found throughout New ZealandPresbyterian Support is one of the largest providers of social services in New Zealand. We work with children, young people and their families and whānau, people with disabilities and older people. The services we provide are wide ranging in type as well as location. They include: support for parents, foster care, education and mentoring programmes, food banks, budgeting/money management, social worker support, counselling and family disputes resolution, resettlement from prison, residential care, home care, community care and support, day activity programmes, cultural support and even a fall prevention programme.

For detailed information regarding our full range of services please visit our websites:ps.org.nz   |   familyworks.org.nz   |   enliven.org.nz

Family WorksService centres

Enliven/older peopleHome/community support centresResidential care

Retirement villages

Disability/other Service CentresHospice

Southland

Otago

South Canterbury

Upper South Island

Central East Coast

NorthernAuckland

Wellington

Hastings

New Plymouth

Christchurch

Dunedin

Invercargill

Timaru

Statistics at a glance

177 million total expenditure 139 million Enliven and other older people’s services 27 million Family Works services 3 million Disability services 8 million other services

70.5 Government funding14.6 Private fees for services6.8 Investment income3.6 Other income2.5 Grants, sponsorship and fundraising1.5 Donations and bequests0.4 Self-funding/deficit funding

m

2013-14 Total Expenditure on our services

6.8

3.6

2.5

1.5 0.4

14.6

70.5

2013-14 Total Funding Sources

177

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OUR SERVICES

Family Works services contribute to achieving our goal, for Aotearoa New Zealand to be the best place in the world to raise our children, our tamariki

Statistics at a glance

11,975 Number of children and their families who received social work support

2,727 Number of adults who participated in our parenting programmes

11,119 Number of children/young people who participated in our development programmes

Family Works services are diverse and wide ranging from parenting programmes to food banks, from social workers in schools to supporting refugees and new migrants

IMAGES FROM LEFT TO RIGHT: Presbyterian Support Otago Community Expo Display

Holly House Outreach visit to Orana Park

Out of GateFamily Works services throughout the country are supporting women who are leaving prison. The partnership working and strong relationship between then Presbyterian Support organisations, enables us to work together to support woman as they transition from prison into the community.

In the last year the department of Corrections has contracted Family Works Northern, on behalf of and supported by all the other Family Works Regions to provide support to women as they are released from prison in this new Out of Gate initiative. The purpose of the initiative is to re-establish the women in their local community and reduce recidivism. Good partnership working with prison staff, probation officers, Ministry of Social Development and other community services is needed to make this resettlement work.

To date, 128 women have been supported in this way, and although still early days about determining how beneficial it is, the early signs are very encouraging. For example, of those released more than six months ago 82% have not reoffended. This is demonstrating the benefit of the Family works services working as a collective across the country. We have been able to facilitate the successful relocation of women to their home area on release from one of the three women’s prisons.

At Family Works Central each woman is gifted a charm bracelet and a charm for every month they avoid re-conviction to help celebrate their achievement. “The bracelets and charms provide something tangible that they can look at to remind them of how far they have come since their release.”

Stopping violenceProgrammes addressing violence in families are offered in most Presbyterian Support regions, and all parenting programmes include information and techniques to manage anger and prevent violence.

In the past year, Family Works Whanganui worked with 73 women and 66 children who had experienced family violence. A wrap around response was offered to these families including participation in ‘Free To Be Me’ group programmes, home based social work support to assist with integration of the learning from the programmes into the home environment, individual and/or family counselling, and support with parenting challenges.

This work aims to create safety for all members of the family, provide opportunity for them to work through the trauma they have experienced and learn new ways of functioning as individuals and as a family group. Many positive changes are seen as a result of this work including raised self- esteem, healthier interactions and an enhanced capacity for the children to focus and learn at school.

Family Works Hawke’s Bay works as a collective with Te Ikaroa Rangatahi, to deliver the Whakamana Whānau service supporting 48 families and whānau. They focus on restoring safety and wellbeing/mauri ora where violence has occurred, or is at risk of occurring. In doing so they create the change needed to prevent family violence from recurring. They help families and whānau access additional services needed, and draw on their wider whānau/community to achieve longer-term change. The collective focus is on delivering effective, innovative, joined-up ways to meet family/whānau and community need, reduce service fragmentation, duplication and gaps in frontline services.

Family Works HighlightsFamily Works partnerships are the key to our success. Partnership with families and whānau, partnership work with government and other community organisations

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OUR SERVICES INFORMATION DEVELOPMENT PROGRAMME

YWISS (youth workers in secondary schools) pilotFamily Works Northern is working with Anglican Trust for Women and Children (ATWC) in Auckland to pilot the Youth Workers in Secondary Schools initiative, part of the Prime Minister’s Youth Mental Health Project. Nine Youth Workers work across seven Auckland high schools which are part of the PB4L (Positive Behaviour for Learning programme). They use the Check and Connect mentoring programme to mentor young people at risk of disengaging from school. Mentors are matched with students around gender and ethnicity wherever possible, and together each mentor and young person develops a plan with individualised goals. The work may be about time management, effective study habits, resolving conflicts or other strategies to help the young person engage with school.

The pilot is funded by the Ministry of Social Development, working in partnership with the Ministry of Education. Family Works Northern and Anglican Trust for Woman and Children work together within a formal partnership, and this reflects the partnership developed between the mentor and student. There have been 116 referrals since the pilot began in May 2013.

Family Disputes ResolutionWhen there is a breakdown in couple relationships, conflict can overwhelm families and it can be very distressing, especially for children. In the last year Presbyterian Support organisations through their Family Works services, have been contracted to provide mediation services to families and whānau who are going through a separation or divorce. Services are provided either directly or by sub-contracting to local services.

Family Dispute Resolution (FDR) helps families reach agreement on parenting arrangements following separation or divorce. The mediation service, funded by the Ministry of Justice, supports parents and guardians to resolve conflict without the need to go to court. This makes things much less stressful for everyone involved, especially the children. The Presbyterian Support Family Disputes Resolution Service builds on our years of experience working with family and whānau, and can be integrated with other Family Works support services if needed, such as parenting programmes and counselling.

Family Works organisations are working together to ensure this service is available across the country and is easy to access. Family Works Central is managing the contract for the central region and the South Island, including Upper South Island and South Canterbury with the service rolling out to Otago and Southland in the near future. Family Works Northern is managing the service for the Upper North Island and East Coast.

National Family Works Information Development Programme Presbyterian Support Northern gained Ministry of Social Development funding to undertake three projects of work within an Information Development Programme (IDP), towards the end of 2013.

This work will bring separate regional practice policies and protocols for social casework together in one national Operations Manual, alongside nationally consistent information collection, to inform service development and contract reporting. We will have increased ability to demonstrate the high quality work of Family Works nationally, while maintaining local community identity and responsiveness.

Many of the services Family Works deliver within communities rely heavily on Government funding. Recent changes to the Government funding and contracting environment suggest that for Family Works, continuing to build our national profile will support our ability to attract and sustain funding into the future.

Dr Rod Watts, Chief Executive of Presbyterian Support Northern is the sponsor for the IDP work, and Alistair Munro from Presbyterian Support Upper South Island is the programme manager.

The IDP programme is due to be completed in the first half of 2015, and projects one and three are underway.

Project one is the development of the national Operations Manual for casework. This exciting development for Family Works will result in bringing together the best of the work currently being undertaken in the regions, and adding new understandings of quality practice to develop a comprehensive Manual to guide casework practice with children, youth, families and whānau, across all seven regions.

Project two will identify, list and define all the information required to record and report Family Works casework nationally. This project will consolidate information gained from projects one and three, alongside requirements for government contract reporting, and good practice guidelines to inform continuous service improvement work regionally and nationally.

Project three will see the development and piloting of client evaluation survey tools. Impact Research is conducting this research project, and will report on the results utilising a Results Based Accountability methodology. The regional and national reports will be used to contribute to government reporting requirements, and to inform the consistent use of the surveys across the country in the future.

This work will help Family Works to ensure we are able to monitor clients’ experiences of the services received, the benefits they perceive from the work together, and support Family Works services to remain effective and relevant to families and communities.

The projects within the IDP will provide a foundation for future national service development work, bringing the expertise and commitment of all Family Works regional teams together to strengthen our work and provide increased opportunities to offer coordinated nationally-driven work programmes and contracts.

IMAGES BELOW LEFT TO RIGHT: Alistair Munro (Presbyterian Support Upper South Island) IDP Programme Manager

Dr Rod Watts (Chief Executive Presbyterian Support Northern) IDP Project Sponsor

IMAGE BELOW: Laughing Trio at the Buddy programme Christmas Party run by Presbyterian Support Otago

IMAGE BELOW: Youth Worker in Secondary School mentor Stephen Craig and one of the students

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450 staff and over 300 volunteers working in partnership

Family Works across New Zealand Results for 1 July 2013 - 30 June 2014

How much (of what) did we do?

How well did we do it?

Is anyone better off? Quality measure…. The service led to

87% Learnt useful new skills and strategies

82% Improved relationships

90% Met their goals

86% Feel better prepared for the future

35,227 Active clients

results from

2,492 clients

Clients by service type Client characteristics10,201 social work and counselling

clientsEthnicity

56% Pakeha

171 localised community development initiatives, 804 clients

26% Ma-ori

4% Pacific Peoples

2,516 parenting support clients 1% Asian

799 group learning clients 6% Other

2,500 budgeting advice clients 10% Not recorded/completed

11,119 clients in developmental programmes for children & young people

Gender

61% Female

36% Male

3% Not recorded

Family Works clients said the most helpful thing was:

Children said they learnt:

"having someone to listen, reassure and come up with strategies"

"regular contact"

"staff’s open, honest, helpful approach"

"talking about the problems and learning different ways

to share them"

"budgeting""working through stress"" having someone really nice and easy to talk to

who understands"

"in home visits and information"

"the service was free and available"

"strategies and parenting skills that I needed to parent my child" "the advice given,

the support"

I was at a point in my life where I could not see a

way out for my whanau or myself - Support helped

me see my worth and give back to me what I had lost

"I know how to clam myself down"

"no crying"

"my life"

"everything"

"I learnt that living with mum is a good place. I learnt more about loving each other and that it is okay to be adopted and this the best place for

me to live"

"Just schools and my thoughts and stuff like that

(I have a clearer head)"

"I know what to do when I’m worries"

"I don’t bully"

"I’m feeling good"

"I get on better with my Family"

"not as much people are mean to me know, I have more friends"

"I’m more confident""that I know that I

can talk now"

"I’m not getting angry anymore"

"Mum and Dad not fighting"

"lots""I’m feeling brave"

"I am nicer and respecting others differences"

things are going well in school with friends

and Mum and I are making more of an effort to not argue

and shout

Client feedback:

91% report the service was accessible

96% were satisfied with their relationship with their worker

FAMILY WORKS RESULTS 2013-2014

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OUR SERVICES

Everyone deserves to enjoy life, whatever their age. Enliven offers a range of practical services individually tailored to help people achieve their goals.

Presbyterian Support offers services for older people throughout New Zealand with Enliven, community based and residential aged care services

Statistics at a glanceIMAGE BELOW: Buddies in Wallingford Rest Home, South Canterbury

Services for Older PeopleContinuing the Eden Alternative Journey

64,230 Total daycare attendances

2,159,075 Home care (hours of service)

40 Number of residential facilities and retirement villages

5,483 Number of Restorative Home Support clients

1,869 Number of beds managed

70 Number of service centres

“Celebrating our success along the way with an International Award”

Two Presbyterian Support Regions, South Canterbury and Central, are using the Eden Alternative Philosophy in their aged care facilities as a basis to improve the quality of life and care experienced by people using these services.

The Eden Alternative Philosophy is a new way of thinking about aged care that focuses on addressing the issues of loneliness, helplessness, and boredom which many older people experience. Even though the residents are in a home, where everything is catered for and there are lots of people around, they may feel lonely as they do not have special people or animals in their lives. Feelings of of helplessness and loss of control over their lives where once they were busy and responsible, boredom with too much time and not enough meaningful activity are described by many people as they get older and start receiving care services.

Presbyterian Support South Canterbury introduced the Eden Alternative Philosophy into their three aged care facilities in September 2011. So far they have achieved six out of the ten principles of the Eden Alternative Philosophy that address the problems and issues experienced by older people. In May 2014 they won the International Seedling Award, made to residential care providers who have made significant progress in a short time in implemented the “person-centred care” Eden Alternative Philosophy. There were ten nominations for the award from USA, UK, South Africa, Australia and NZ. The new way of thinking about aged care is certainly a reality in these homes and this never ending journey is making a difference in the lives of many.

It doesn't have to cost more. It is just a matter of looking at things from a different angle the resident’s angle, a bit of a no brainer really.

Eden has been a change in emphasis - `It's not routine-centred anymore, it's now resident-centred. COMMENT FROM A RESIDENT

Check out The Eden Alternative website: www.edeninoznz.com.au

Focus on DementiaIt is pleasing to report that the Antipsychotic Medication Research Project being undertaken by the Pharmacy School of Otago University on behalf of PSNZ has been completed. This piece of research conducted over a two year period looked at difference in prescribing practices in 2011 with those in 2013 and how these compare with Best Practice guidelines across all of Presbyterian Support Residential Care Dementia Units.

There are many types of antipsychotic medication and they may also be known as ‘tranquilisers’. They are prescribed to people for a variety of symptoms, not just psychosis as the name suggests.

PSNZ –wide key findings

• Residents prescribed antipsychotic medication significantly decreased from 60.5% in 2011 to 50.6% in 2013.

• Prescribing of antipsychotic medication as a "regular" medicine decreased from 23.7% to 13.7% in 2013.

• The overall usage of antipsychotic medication (regular doses and as required doses) decreased between 2011 and 2013.

• Residents with a target behaviour identified before having an antipsychotic medication prescribed increased from 54.3% in 2011 to 71.2% in 2013.

• Documentation to monitor adverse drug reactions increased from 30.4% to 46.65% in 2013.

PSNZ and the Enliven services are pleased to see that the use of antipsychotic medication has improved considerably over the period of this research. The challenge in 2014/15 is to continue to improve antipsychotic prescribing practices in line with Best Practice Advocacy Centre guidelines.

IMAGE BELOW: The Seedling Award won by Presbyterian Support South Canterbury in 2014

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PRESCARE

PresCare – Connecting Presbyterian organisations“Underpinning the work of the members of Presbyterian Support New Zealand are values that are demonstrated in the life and teaching of Jesus Christ”. This core value of PSNZ is shared by many other organisations that provide social and health services in New Zealand. In particular we share this value with the Presbyterian Church of Aotearoa New Zealand and bring it to life through our PresCare partnership. PresCare looks for ways our shared values and commitment can respond to the needs, and nurture the wellbeing of children and families in Aotearoa. Through PresCare we have continued to strengthen the relationship between the many services provided by Presbyterian Support, the church and local communities.

A champion is identified in each Presbyterian Support region who leads the organisation in building relationships and collaborating with local Presbyterian churches in activities. This local approach allows for direct communication and variation in approaches that reflect the many different churches and communities in the Presbyterian family.

The PresCare partnership is also demonstrated through national activities. Again, we held the PresCare Art and Writing competition in August 2013. All children connected with Presbyterian churches, schools and Family Works services were invited to enter a visual or written expressions for “LOVE REACHES OUT – we can make a difference”. There was an art and writing competition for young children, up to year 8, and a photography and writing competition for young people of secondary school age. We were pleased to receive many entries even though it made the decisions hard for our Judges.

IMAGES ABOVE FROM LEFT: Dr Russell Wills (Children’s Commissioner) and Sue Mackwell (National Children’s Director) were the judges for the PresCre Art and Writing Competition. Anne Overton (Community Advocate Presbyterian Support Northern) and Cheryl Harray (Kids Friendly Advisor) coordinated the Art Competition.

Children’s artwork

IMAGES ABOVE: The Reflections for Lent booklet encourages church members to focus on Family Works services in the lead up to Easter

GUARDIAN ANGEL

People throughout New Zealand have continued to donate through our Guardian Angel campaign in 2013-14. Guardian Angels are people and organisations who target their donations to children and families most in need of help. These donations are used to support the efforts of Family Works services throughout the Presbyterian Support regions.

Guardian Angel support is used to provide practical help for families and whānau experiencing violence, struggling to communicate their differences and being unsettled at school and work because of trouble at home. For families that are trying to put the next meal on the table, or budget with very little income, short term support through the Family Work services can make a real difference and help them get back on track.

The money, donated regularly or as a one off, has enabled a range of services for families, children, parents and communities to be provided. These donations have supplemented or directly funded family counselling, parenting programmes, play therapy, social workers in schools, emergency food parcels and budgeting support. It has enabled family workers to walk alongside desperate families, helping them restore their lives. Some Guardian Angels want to make a donation and leave it up to us to put it to best use, others ask for and have received information and updates about the work we have been able to do because of the band of angels that have supported us. The donations are for a charitable purpose and are therefore eligible for a tax rebate.

Becoming a Guardian Angel allows neighbours and total strangers to make a difference specifically to families and whanau experiencing hardship and danger in their region. For more information about becoming a Guardian Angel see www.angel.org.nz

Reflections for Lent 2014 is another product of the PresCare partnership. Prepared by ministers from throughout the Church the calendar contains weekly reflections and readings for the period leading up to Easter that remind people of Presbyterian Support and the Church’s common calling to extend Christian care to the families within our land whose lives lack the warmth and joy so many of us take for granted.

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GRANTS/SPONSORSHIP AND OUR DONORS

Thank You to the Tindall Foundation 2013/14

As a Faith Funding Manager for the Tindall Foundation, Presbyterian Support New Zealand received $187,450 in 2013 to allocate to initiatives in the Supporting Families and Social Services Programme area. Funds were distributed to Presbyterian Church projects and the seven Presbyterian Support Regions around New Zealand, in accordance with Tindall policy. An additional $20,000 was again donated directly to the Upper South Island region for ongoing earthquake relief.

Here are some examples of programmes and projects made possible through the generosity of the Tindall Foundation.

Presbyterian Church initiativesThis year, the following Church projects received funding from the Tindall Foundation grant: St John’s Church Rotorua Atua Awhi Community Trust, Hope Youth (Youth Southwest Christchurch Trust), Community Services - Children & Youth in Waitara, Mahu Vision Community Trust (Mahurangi Presbyterian Church) - Pacifika Community Support Programme, Paeroa Community Support Trust youth programme 'Kids Can Cook' Girls and Boys cooking courses, Ribble Street Youth Centre – ‘Ground Zero' (Supervised Community Common Room) for young people in Oamaru, Flagstaff Community Church Dunedin (Previously renamed from Flagstaff Union Parish) FACE (Flagstaff And Community Engagement) project, and East Taieri Church - Community Development Facilitator.

IMAGES ABOVE FROM LEFT: Teenagers at camps run by Hope Youth in Christchurch

Pasifika Feast for everyone - Tongan, Kiribati, Chinese, Palagi

Hope Youth (Youth Southwest Christchurch Trust) ran projects supporting Christchurch youth and families via youth workers providing activities, a Youthwork 24-7 programme in 6 schools providing one to one mentoring and alternative education school at Hornby site for up to twelve 13-15 year olds. The second half of 2013 included supporting students at Branston Intermediate prior to its closure. This fits within the youth development programme area, supporting and helping young people form positive connections with their community, including in post-earthquake Christchurch.

Mahu Vision Community Trust (Mahurangi Presbyterian Church Warkworth) ran a Pasifika Community Support Programme. The work by a community worker was aimed at empowering leadership, improving community involvement, and advocacy including immigration issues. Improving English language skills was achieved via computer skills classes and community social interaction. They also organised and ran this year’s Pasifika Festival for and by the local Pacific people, which was a great success with nearly 300 people attending for cultural items and a feast.

One of the pacific island mums told me they were so shy to go into the home of a Palagi woman and said “but she was so nice, they made us coffee and cookies and talked to us like we were one of themCOMMUNITY WORKER QUOTING ONE OF THE PACIFIC MOTHERS ATTENDING A MAHU VISION COFFEE GROUP, AIMED AT COMMUNITY INTEGRATION AND IMPROVING LANGUAGE SKILLS.

Paeroa Community Support Trust youth programme 'Kids Can Cook' Girls and Boys cooking courses for 11-14 year olds. Children attend weekly and learn to cook and eat a healthy meal, budget money on a meal, socialising skills by observing each other’s behaviour and learning to mix and be kind to others. It also provides computer skills for those with low ICT access. Benefits include feeding the children and having them keen to cook for others at events. Some have now gone on to an NZQA based food handling course.

Presbyterian Support initiativesSouthland: The Attachment Groups programme was rolled out from August after a successful pilot in the previous year. This Early Years programme for parents of children under three years fills a need for a group learning programme for parents as identified by referrals to Family Works staff. Parents are taught about the importance of understanding and building positive relationships with their toddlers.

Otago: The Waitaki Early Childhood and Parenting Support programme aimed to increase the skills of young, single North Otago parents (particularly mothers) of children under seven years who face housing, low income and parenting issues. Support was via the Incredible Years Programme and client interventions by social workers if needed. Reducing isolation by meeting others in similar situations, and providing practical support to the parents and children via the Buddy Programme were also features of the project.

Impacting Maniototo/Ranfurly provided social work support in school, interventions with identified youth and families, and an Incredible Years Programme. The main aim was to work with the community to prevent suicides and destructive behaviour in young people.

South Canterbury: The Traffic Light Collection is a suite of parenting education and in school programmes for children - Ready Steady Go!, Say 'NO' to Bullying, and Dealing with Difficult Behaviours. Facilitated by a social worker/counsellor the aim of the programmes is to improve relationships in families, with young people and their peers, developing skills and strategies to cope with a range of anger/behaviour issues for children and teens, including bullying. Overall 93% of participants reported a positive response to the services.

Upper South Island: The Holly House Outreach Programme provides continuing support for women who have been residents of Holly House (which provides unsupported young mothers aged 14-24 late in pregnancy and while they learn to care for their baby) on re-entry to the community. The support group continues education and training and support to pursue further education or employment. Social and emotional support is provided by an outreach worker.

Thank you to the staff and group members as I gained a lot of learning about myself. Without these people and this particular programme it really hit home for me and changed the direction of my life…..PARTICIPANT IN THE EAST COAST ‘ANGER CHANGE – PARENTING INSIDE OUT’ PROGRAMME

I enjoyed the course and feel better equipped now even though I thought I already knew it all! I will be more inclined to read parenting books now with this backgroundPARTICIPANT IN SOUTH CANTERBURY ‘NEGOTIATING THE MINEFIELD’ – PARENTING TEENAGERS COURSE

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STORIES FROM THE REGIONS

NorthernA second chance at lifeEsmeralda Smith is grateful for a second chance to make something of her life. A former prisoner with a long history of offending, the 44-year-old Tauranga mother of eight was on home detention when she got the chance to attend an intensive rehabilitation course for female offenders run by Presbyterian Support Northern.

After eight weeks on the course, Esmeralda was a changed woman, determined to remain offence-free and make something of her life, with support from her very own mentor.

“I don’t want to go back. I want to go forward, not just for my sake but for the sake of my children and grandchildren,” she said.

Esmeralda aims to become a presenter for the Building Awesome Whānau parenting toolbox which was part of the course. She also plans to volunteer at the Bay Community Law Centre and write her own story in order to give back to other women what she’s learnt herself.

The course – called Whakamanahia Wāhine or Strengthening Foundations for Women – was co-facilitated by Presbyterian Support Northern’s Family Violence Prevention Advocate, Jude Simpson. It follows the success of the first programme, run for the Corrections Department as a pilot in 2013.

At the graduation ceremony, each of the ten women was presented with a bracelet that represents their attendance and the goals they have achieved. They were then matched with a personal mentor for the following six months to a year.

The following pages showcase a selection of stories from our regions as they work to make a positive difference in communities throughout New Zealand

Underpinning the way that the seven regional members of PSNZ work together are values that support each region to achieve its mission and the mission of PSNZ

IMAGE BELOW: Esmerelda Smith graduation from the Whakamanahia Wāhine /Strengthening Foundations for Women 2014

Our DonorsThank you very, very muchAs well as Guardian Angel donations Presbyterian Support receives donations and gifts for other Family Works and Enliven services and the general use of the organisation. We would like to gratefully acknowledge the generosity of our many supporters throughout 2013/14. The donations received from individuals, businesses, trusts and estates have consisted of cans of food, goods for the second hand shops, bequests, and donations of services or money. They are all critical to our ability to continue to offer vital services to those in need, and to make an important difference to the lives of people across the nation.

Presbyterian Support ensures the donations are used in the communities and areas from which they are received. Each donation is passed on to the Presbyterian Support service and region that the donor nominates, or in the absence of a nomination, from the area it originated. The donations are noted in the annual accounts and reports of each Presbyterian Support regional organisation.

IMAGES BELOW LEFT: Eveline Harvest Otago

Central: The Family Works South Wairarapa food bank aims to provide emergency food parcels for families, increasing resilience through budgeting advice, reconnecting whanau to the land through increased understanding of traditional collection methods and use of Kai, basic cooking skills and shopping education. Families in this area have increasing needs due to low incomes, food cost, debt, high unemployment. However, many reported they were making better and cheaper choices like buying food in-season, and cooking healthier meals after their contact with the foodbank.

East Coast: Anger Change – Parenting Inside Out is a crisis intervention and therapeutic programme for women experiencing anger who are concerned about the risk to their children. The aim is to reduce child abuse by enabling mothers to understand the violence and anger in their lives, and where it is out of proportion to the child's behaviour. Women are helped to reduce anger, look at its reasons and triggers, and recognise the need for further counselling/help. Social Workers provide a planned support system including ongoing options such as accessing counselling, health professionals and budget advisors.

Northern: The Restore programme for children exposed to domestic violence was this year able to be revised and updated to be current with the most recent practice requirements. The funds were used to ensure the programme will be applicable in the current youth culture. Group and individual programme content, and the facilitation manual, will be reviewed and redeveloped as appropriate. This project fits within youth development increasing problem solving, attitudes, relationships.

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East CoastEast Coast People keep givingPresbyterian Support East Coast gratefully acknowledges the continued generosity received from the Knox Opportunity Shop. Following a further donation this year, this shop has donated well over $24k since the 1990’s. The donations have been used to support all the social services provided by Presbyterian Support East Coast. This continued kindness to people in need and support for our work within the local community is much appreciated. Thank you to all the people associated with Knox Opportunity Shop for the work you have undertaken, the funds you have raised and the commitment you have made for a long period of time.

Mr Robert Dowler was referred to Enliven services for support in the community. At 68 years of age he has been diagnosed with Motor Neurone disease (MND) and early onset dementia. He had experienced difficulty with his mobility, balance and speech causing him to frequently fall and become socially isolated. Roberts balance was helped with physiotherapy, occupational therapy and exercise, and he was assisted to return to swimming, which is a great enjoyment to him. His new goal is now a caravan holiday.

Mr Dowler has been an Enliven client for seven months and is an excellent example of restorative care, from a multidisciplinary perspective. We have supported him to become more independent and safe in his own home. Watching him progress has given the whole team an immense amount of satisfaction, and his hard work and motivation has given us motivation in our work.

Thank you and well done Bob!

IMAGE RIGHT: Pictured at home, Robert Downer, and Lexie Lawson (Community Nurse Manager Enliven Restorative Home Support)

IMAGE ABOVE: Melva Arden, Kandahar Home Masterton’s artist in residence

STORIES FROM OUR SEVEN REGIONS

Upper South IslandFaith House In April, Social Development Minister Paula Bennett visited Faith House, Family Works Upper South Islands’ new facility in Christchurch, to meet the residents. Faith House is a supported flat for up to three teenage mums and their babies. It is for those who have done well at Holly House residential facility, but have nowhere to go when they leave, largely because of their youth and absence of family support.

The Holly House Outreach Team is based in a prefab building on the same site and are available to help them live independently in the community by assisting with shopping, budgeting and household tasks. The young mums are enrolled at Kimihia Parents College, where they can continue their education and develop parenting skills, while their children are cared for at the Kimihia Early Learning Centre.

Leased with support from the Christchurch City Council, the house was renovated by staff and volunteers, with generous assistance from a number of organisations and trusts.

Paula Bennett is passionate about teen parenting, having also been a young solo parent, and was keen to see how the teen flat was working. She urged the young women to persist with their studies and focus on being good mums – “It’s a juggle, but the benefits are so worth the effort”.

Faith House is named in memory of Faith Wood, a former Holly House client who died last year. It recognises that such a resource might have seen her life take a different course. The name also connects with our organisation’s spiritual history and reflects a step of faith with youth and their needs in post-quake Christchurch.

CentralKandahar’s artist in residence Masterton’s Melva Arden doesn’t let her age get in the way of pursuing her lifelong passion of painting.

A keen painter for longer than she can remember, Melva says her love of art is part of her. And now, at the age of 84 and living at Enliven’s Kandahar Home in Masterton, nothing has changed.

“When I moved here I wasn’t sure if I would be able to continue painting, but they’ve really encouraged me to keep it up and have even made a special painting room for me. My paints and easel are set up so I can paint whenever I feel like it. It’s great!” says Melva.

Kandahar Home, like all of Enliven Central’s rest homes, embraces the Eden Alternative – an elder-directed philosophy of care that works against the plagues of loneliness, helplessness and boredom. Enliven is still one of the only aged care organisations in the country to be actively practicing Eden.

Enliven Central’s Nicola Turner says Eden really does make a difference. “We find that after a few weeks at our rest homes, people become more active and engaged than when they arrived. It’s all about having a purpose; a reason for being,” explains Nicola.

IMAGE ABOVE: Young mothers at Faith House meeting the Minister of Social Development, Paula Bennett

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OtagoOur Children Are Safer’That was the over-riding message from two families living in Dunedin’s Pine Hill – a suburb where community development has been embraced as a means of enriching the lives of those who live there.

For the father of three school-aged children that fact he can let them walk to school by themselves knowing others in the neighbourhood look out for them on their journey, is a big bonus from getting to know his neighbours. “I have limited mobility and taking the kids to school and meeting them afterwards was always difficult, but now I know other parents are aware of my situation and look out for my kids. It’s a big help,” the 52 year old sickness beneficiary said.

“The kids and me used to stay home a lot because I didn’t know anyone here but now we’ve joined in some activities organised by Tracey (Family Works Community Development Social Worker Tracey Fuatavai) and we’ve met others like us and it’s all good,” he said.

Further down Pine Hill Road a young mother of two pre-schoolers felt the same about how safe she felt. “It’s easy to stay home when you don’t have any money but Tracey persuaded me to join the weekly coffee group and use my computer skills so now we have a Pine Hill Facebook page to let others know what’s happening. I also helped at the jumble sale and school holiday programme, which my kids love”.

Tracey said the school holiday programme was a great example of intergenerational activity because members of the coffee and over 60s groups prepared the healthy lunches. Parents and members of local parishes contributed their time. “It’s amazing how resourceful people are. With a little encouragement they get together and make things happen. They’ve now identified a need for an after-school homework group and a morning playgroup.”

IMAGES BELOW: Encouraging the children at the Pine Hill school holiday programme to make health eating choices is supported by older members of the community who volunteer their time to prepare and serve fresh-food lunches

IMAGE RIGHT: Whanau Mai Winner of 2014 Arahi Maori Women’s Welfare League Matariki Design Award

Weavers: Telesse Cooper, and Louise Fowler. Project co-ordinators: Rochelle Smith and Nerida Hope-Johnstone

SouthlandCultural Journey Continues in SouthlandSome time ago Presbyterian Support Southland recognised the need to develop a greater cultural understanding among our staff and those we work with. This was reinforced when the importance of our joint Christian and New Zealand heritage was highlighted in feedback received while developing our charter.

With help from our Cultural Advisor a Memorandum of Understanding was negotiated, this was signed by Southland’s Runanga in February. This was celebrated at a ceremony to name our meeting rooms. Staff, board members and Runanga representatives unveiled plaques and explained the background of each room name.

Another highlight was the promotion of Matariki by a cultural support group for Maori staff at Family Works, “Te tautokotanga o tatou”. They arranged the design and production of a kākahu, named “WHANAU MAHI”, to enter in the Matariki Design Show. Paper feathers were distributed to client families, older people living in our homes and staff to colour in and return. This work of three generations was then attached to a type of woven cloak (kākahu), with the myriad of colours depicting the natural features of our country - the sea, forest, land, and sky with the Matariki constellation represented by yellow. The three kete represent the three kete of knowledge and are covered by the art work feathers of our pēpe and tamariki – those we carry and hold as we nurture them in our whanau.

Sharing the effort created energy and fun for all involved. It also helped increase awareness of the Matariki Celebrations in our community.

STORIES FROM OUR SEVEN REGIONS

IMAGE BELOW Left to right: Vanessa Shields (Family Works South Canterbury), Liz Nolan (Family Works South Canterbury Manager), Lindsay Waters (Bidvest Food Service General Manager) and Rebecca Campbell (Scott & Associates)

South Canterbury Family Works Bidvest Food Bank Initiative Bidvest Foodservice in Timaru and Family Works are launching an exciting new food bank initiative.

Bidvest have made a commitment to support Family Works with donations to the food bank on a regular and ongoing basis, which is just fantastic.

For several months now Presbyterian Support South Canterbury has seen an increase in demand for food |parcels from our food bank. Last year we provided families in South Canterbury with 271 food parcels.

Many of the families supported are facing hardship and often it is children who suffer the most when household budgets just don’t stretch far enough.

As a part of this new initiative with Family Works, Bidvest invited Family Works staff to attend their “Trade Day” on the 19 September 2013 to talk to their customers and other businesses in the South Canterbury about when they place an order with Bidvest they may also like to make a donation to the food bank.

The staff received lots of positive feedback from the people that spoke to who thought it was a great idea.

If many people give a little to the initiative it will create a big difference to those most in need in our community.

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COUNSELLINGPARENTING PROGRAMMESINCREDIBLE YEARSFAMILY VIOLENCE PROGRAMMESSOCIAL WORKSOCIAL WORKERS IN SCHOOLS (SWIS)COMMUNITY DEVELOPMENTCOLLABORATIVE SERVICESBUDGETING/FODBANKYOUTH PROGRAMMESOP SHOPFAMILY DISPUTE RESOLUTION - UPPER NORTH ISLANDOUT OF GATE

COUNSELLINGPARENTING PROGRAMMESINCREDIBLE YEARSFAMILY VIOLENCE PROGRAMMESSOCIAL WORKSOCIAL WORKERS IN SCHOOLS (SWIS)FOSTER CARECOMMUNITY CARECOLLABORATIVE SERVICESYOUTH PROGRAMMESOUT OF GATE

COUNSELLINGPARENTING PROGRAMMESINCREDIBLE YEARSFAMILY VIOLENCE PROGRAMMESSOCIAL WORKER IN SCHOOLS (SWIS)SOCIAL WORKYOUTH PROGRAMMESBUDGETING/FOODBANKRESTORATIVE JUSTICECOMMUNITY DEVELOPMENTSUPPORT NETWORKSYOUTH MENTORINGFAMILY DISPUTE RESOLUTION - LOWER NORTH AND SOUTH ISLANDOUT OF GATE

DAY PROGRAMMES:TAI CHI/ACTIVITY PROGRAMMESDEMENTIA DAY CARECOMMUNITY CAFÉSCOMMUNITY SUPPORT:RESTORATIVE HOME SUPPORT

DAY PROGRAMMES:DAY RESPITE PROGRAMMES & COMMUNITY CAFÉSSENIOR CHEFCONNECT COMMUNITY SUPPORT:RESTORATIVE HOME SUPPORT

DAY PROGRAMMES:ACTIVITY PROGRAMMESTAI CHICOMMUNITY SUPPORT:IN-HOME SUPPORTCONTINENCE SERVICECARER SUPPORTINDIVIDUAL SUPPORTDEMENTIA IN-HOME RESPITERESIDENTIAL:REST HOMEHOSPITAL CAREDEMENTIA CAREINDEPENDENT LIVING UNITSPALLIATIVE CARERESPITE CARERETIREMENT VILLAGES

ACC HOME SUPPORT HOSPICEREAL PEOPLE - RESIDENTIALREAL PEOPLE - VOCATIONAL TRAININGREAL PEOPLE - DAY PROGRAMMEJ H MASON & SHEILTON HOMES FOR THE AGEDOP SHOPS (4)

ACC HOME SUPPORTINDIVIDUAL SUPPORT

REGIONAL SERVICES

Presbyterian Support has three broad operational areas. Family Works offers a full range of counselling and social work services, aiming to encourage connected, well functioning families and communities. Enliven/older people’s services offers community based programmes and residential aged care focused on valuing the lives of older people. Our Disability/other services strand includes day programmes, residential care and hospice services. Regional responses vary depending on the particular needs of the area.

Disability/Other

Enliven/Services to

Older People

Family Works

COUNSELLINGPARENTING PROGRAMMESINCREDIBLE YEARSPARENTS AS FIRST TEACHERS (PAFT)SOCIAL WORKSOCIAL WORKERS IN SCHOOLS (SWIS)BUDDY/MENTORINGPLAY THERAPYCOMMUNITY DEVELOPMENTCOLLABORATIVE SERVICESYOUTH SERVICESHOLLY HOUSE FOR YOUNG MOTHERSHOLLY HOUSE OUTREACH SERVICEFAITH HOUSE TEEN PARENT FLATPACIFIC ISLAND HEALTHBUDGETINGSMOKING CESSATIONOUT OF GATE

COUNSELLINGPARENTING PROGRAMMESINCREDIBLE YEARSSOCIAL WORKSOCIAL WORKERS IN SCHOOLS (SWIS)BUDDY/MENTORINGCOMMUNITY DEVELOPMENTCOLLABORATIVE SERVICESFOODBANKALTERNATIVE CARE

COUNSELLINGPARENTING PROGRAMMESINCREDIBLE YEARSSOCIAL WORKOP SHOPSBUDDY/MENTORINGCOMMUNITY DEVELOPMENTCOLLABORATIVE SERVICESBUDGETING/FOODBANKYOUTH SERVICES/PROGRAMMESCHILDREN'S PROGRAMMESTRENGTHENING FAMILIESMENTAL HEALTH ACTIVITY PROGRAMMEOUT OF GATE

COUNSELLINGPARENTING PROGRAMMESINCREDIBLE YEARSFAMILY START PROGRAMMESOCIAL WORKFAMILY VIOLENCE PROGRAMMESPSYCHOLOGICAL SERVICESBUDDY/MENTORINGFOSTER CARECOMMUNITY DEVELOPMENTCOLLABORATIVE SERVICESYOUNG PARENT'S SERVICE

DAY PROGRAMMES:ACTIVITY PROGRAMMESHOMESHAREDEMENTIA DAY CARE/CARER SUPPORTCOMMUNITY SUPPORT:RESTORATIVE HOME SUPPORTCOUNSELLING/SOCIAL WORKKAIAWHINA COMMUNITY SUPPORTGRANDPARENTS AS PARENTS SUPPORT FALLS PREVENTION

DAY PROGRAMMES:DAY CENTRE - MON-FRIDEMENTIA CLUB - SATCOMMUNITY SUPPORT:RESTORATIVE HOME SUPPORT- COMMUNITY FIRST- COUNSELLING/SOCIAL WORKRESIDENTIAL:REST HOMEHOSPITAL CAREDEMENTIA CAREINDEPENDENT LIVING UNITS

DAY PROGRAMMES:ACTIVITY PROGRAMMESHOMESHARE DEMENTIA SUPPORTCOMMUNITY SUPPORT:FAMILY/WHĀNAU SUPPORTVOLUNTEER VISITING SERVICEINDIVIDUAL SUPPORTRESIDENTIAL:REST HOMEHOSPITAL CAREDEMENTIA CARERESPITE CAREPALLIATIVE CAREINDEPENDENT LIVING UNITSRETIREMENT VILLAGES

DAY PROGRAMMES:ACTIVITY PROGRAMMESCOMMUNITY CAFÉDEMENTIA DAY CARECOMMUNITY SUPPORT:SUPPORTLINK (VOLUNTEER BASED)CARER SUPPORTRESIDENTIAL:REST HOMEHOSPITAL CAREDEMENTIA CAREINDEPENDENT LIVING UNITSRESPITE CARERETIREMENT VILLAGES

VOLUNTEER SERVICESEARTHQUAKE SUPPORTMENTAL HEALTH SUPPORT

PHYSICAL DISABILITIES- RESIDENTIAL

South Canterbury

Upper South Island Otago SouthlandCentralNorthern East Coast

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FINANCIAL STATEMENT

Presbyterian Support New Zealand (Incorporated)

Statement of Financial Performance for the year ended 30 June 2014

2013/14 2012/13$ $

Revenue

Subscriptions 368,314 378,693

Sponsorship Income 206,195 179,300

Project Levies 170,024 197,628

Bequest - 10,000

Interest 7,392 2,805

Badge Sales 768 2,185

Donations 10,250 695

762,943 771,306

Expenditure

National Council Meetings 19,771 13,855

Research & Special Projects 45,653 168,251

Advertising 11,969 4,299

Subscriptions 40,428 35,692

Labour 132,078 138,409

Financial Services 16,867 17,100

Audit 2,300 2,300

Depreciation 1,439 2,169

Rental and Finance Lease Costs 15,042 14,281

Running Expenses 162,950 116,493

Website Development 18,794 17,965

Sponsorship Allocated to Regions 188,202 163,611

Total Expenses 655,494 694,425

Net Surplus/(Deficit) for the Year 107,449 76,881

The information featured above has been extracted from the audited financial statements which are available in full on our website: ps.org.nz

For and on behalf of Presbyterian Support New Zealand (Incorporated) 19 September 2014

Taone O’ReganNational Executive AdministratorPresbyterian Support NZ

Maitland ManningActing National Council Chair Presbyterian Support NZ

CONTACT DETAILS

For more information visit us online ps.org.nz enliven.org.nz familyworks.org.nz Presbyterian Support New ZealandPO Box 19222 Courtenay Place Wellington 6149 Ph 04 473 5025

Presbyterian Support NorthernPO Box 99890 Newmarket Auckland 1149 Ph 09 520 8600

Presbyterian Support East CoastPO Box 8119 Havelock North 4157 Ph 06 877 8193

Presbyterian Support CentralPO Box 12706 Thorndon Wellington 6144 Ph 04 439 4900

Presbyterian SupportUpper South IslandPO Box 13171 Armagh Christchurch 8141 Ph 03 366 5472

Presbyterian Support South CanterburyPO Box 278 Timaru 7940 Ph 03 687 7945

Presbyterian Support OtagoPO Box 374 Dunedin 9054 Ph 03 477 7115

Presbyterian SupportSouthlandPO Box 314 Invercargill 9840 Ph 03 211 8200

Family Works National Service Development UnitPO Box 1922 Courtenay Place Wellington 6149 Ph 04 4735164

Family Disputes Resolution ServicesUpper North Island 0800 737 6583

Lower North and South Island 0800 337 100

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ANNUAL REPORT 2013/14Presbyterian Support New Zealand