making it real – for everyone in ealing sue graham commissioning development manager

10
Making it Real – For Everyone in Ealing Sue Graham Commissioning Development Manager

Upload: jael-benson

Post on 02-Jan-2016

66 views

Category:

Documents


4 download

DESCRIPTION

Making it Real – For Everyone in Ealing Sue Graham Commissioning Development Manager. Who is involved? Ealing Certitude People who use services Families About the work Short breaks for people with challenging needs Focus on: Supporting people in crisis - PowerPoint PPT Presentation

TRANSCRIPT

Making it Real – For Everyonein Ealing

Sue GrahamCommissioning Development Manager

Making it Real - For Everyone in Ealing

Who is involved?Ealing CertitudePeople who use servicesFamilies

About the workShort breaks for people with challenging needs Focus on:

Supporting people in crisis Supporting discharge from hospital Young people in transition

What works well?

• Person centred approaches

• Working together with people who use services, families, clinicians, commissioners, schools and other providers

• Learning from our mistakes

• Sharing the risks

What are the challenges?

• Increasing demand• Meeting the diverse needs• Planned / crisis support• Capacity within local community health team

The positives• A shared ethos – it is all about the person • A great exchange of expertise, experience between the two

organisations • Relationship building between two organisations.• Merging of best practice – “Living Locally” and “On Track”

• Multi-disciplinary team meetings and co-production

• Pooling of training and other resources

• Ownership and assessment of risk by Milton Keynes Council

• Agreed protocols for the ongoing monitoring of risk

• Continual reflection and learning. 

The not so positive

• Lead in times (18 months) • Complexities of individual circumstances leading to “timescales

slippage” • Upfront investment required for person centred transitions and

staff recruitment and induction  • Availability of suitable housing • Change in key leadership figures • Retention of staff team as timescales stall.

About our work

Providing bespoke support for people with autism and complex needs

Supporting people to stay in their local community

Preventing people going into Assessment and Treatment Units or returning to Assessment and Treatment Units

Enabling people to come back home from out of area placements

What’s worked for us

Long term relationship between Leeds and RLO Trust, confidence and mutual respect Good communication Building relationship with other authorities to

enable people to come home

Person centred approaches Focus on preferred activities Matching staff Working closely with families