making it work: integrated care from start to finish (571082) jeri turgesen, psyd, behavioral health...
TRANSCRIPT
![Page 1: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/1.jpg)
Making It Work: Integrated Care from Start to Finish (571082)
Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical GroupLaura Fisk, PsyD, Wellness Center Behaviorist, Yamhill County Community OrganizationSeamus McCarthy, MTP, PhD, Director of Operations and Integration, Yamhill County Community OrganizationBenjamin Calvert, MD Providence Medical Group Mary Peterson, Phd/ABPP/CL, George Fox University
Collaborative Family Healthcare Association 17th Annual ConferenceOctober 15-17, 2015 Portland, Oregon U.S.A.
Session # C5aSaturday October 17, 2015
![Page 2: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/2.jpg)
+Faculty Disclosure
The presenters of this session
have NOT had any relevant financial relationships during the past 12 months.
![Page 3: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/3.jpg)
+Learning Objectives
At the conclusion of this session, the participant will be able to: Identify the motivating factors for healthcare
administrators to support an integrated care model.
Identify the key stages in program development for a multi-site integrated care program.
Understand how to communicate impact of the integrated model from a pilot project.
Learn a primary care provider’s perspective of before and after integrated care.
![Page 4: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/4.jpg)
Bibliography / Reference
1. Beacham, A. O., Kinman, C., Harris, J. G., & Masters, K. S. (2012). The patient centered medical home: Unprecedented workforce growth potential for professional psychology. Professional Psychology: Research And Practice, 43(1), 17 23.
2. Blount, F. A., & Miller, B. F. (2009). Addressing the workforce crisis in integrated primary care. Journal of Clinical Psychology in Medical Settings, 16(1), 113 119.
3. Nash, J. M., Khatri, P., Cubic, B. A., & Baird, M. A. (2013). Essential competencies for psychologists in patient centered medical homes. Professional Psychology: Research and Practice, 44(5), 331 342.
4. Patient Protection and Affordable Care Act, 42 U.S.C § 18001 et seq. (2010).
5. Torrence, N. D., Mueller, A. E., Ilem, A. A., Renn, B. N., DeSantis, B., & Segal, D. L. (2014). Medical provider attitudes about behavioral health consultants in integrated primary care: A preliminary study. Families, Systems, & Health, 32(4).
![Page 5: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/5.jpg)
+Learning Assessment
A learning assessment is required for CE credit.
A question and answer period will be conducted at the end of this presentation.
![Page 6: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/6.jpg)
+Making it Work: Multiple Perspectives
1. Healthcare administrator
2. Program Developer
3. Pilot program Implementation
4. Primary Care Provider perspective.
![Page 7: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/7.jpg)
+Yamhill Community Care Organization
Re-thinking Health!
![Page 8: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/8.jpg)
+Building relationships
Communicating what matters
Development
Assessment&
Feedback
Developing a Pilot Program
![Page 9: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/9.jpg)
+Pilot Program Outcome Results
PCP Visit prior BHC Visit
PCP Visit One Year after BHC Visit(s)
(Time varied on most recent PCP visit)
Metrics Averages Metrics AveragesBMI(79% of pts)
32.32(Min: 14.8; Max: 65.4)
BMI(79% of pts)
32.49(Min: 15.4; Max: 70)
A1C(17% of pts)
7.17(Min: 4.8; Max: 14)
A1C(19% of pts)
7.03(Min: 4.8; Max: 13.9)
Cholesterol*(19% of pts)
188.63(Min: 116; Max: 351)
Cholesterol(19% of pts)
179.5(Min: 120; Max: 284)
# of PCP Visits** (1 yr prior to BHC visit)
5.16(Min: 1; Max: 20)
# of PCP Visits(since BHC visit)
2.58(Min: 0; Max: 15)
# of ER Visits* (1 yr prior to BHC visits)
0.57(Min: 0; Max: 16)
# of ER visits(since BHC visits)
0.32(Min: 0; Max: 8)
#of Clinic Contact**
5.96(Min: 0; Max:
36)
#of Clinic Contact
3.44(Min:0; Max:25)
Note. Significance is indicated * = p<.05, ** = p<.01
![Page 10: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/10.jpg)
+Program Development
Recruiting Model Cadence Limited pool
Training Bootcamp Competency Based
![Page 11: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/11.jpg)
+Program Implementation
Behaviorist Learning Collaborative In clinic support Monthly team meetings Clinic consultation
Emphasis: Clinician Support Model adherence Burnout
![Page 12: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/12.jpg)
+
0%
20%
40%
60%
80%
100% 92% 92% 88%
64%
80% 84%
PCP Satisfaction
Satisfaction
![Page 13: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/13.jpg)
+Questions?
![Page 14: Making It Work: Integrated Care from Start to Finish (571082) Jeri Turgesen, PsyD, Behavioral Health Consultant Providence Medical Group Laura Fisk, PsyD,](https://reader036.vdocument.in/reader036/viewer/2022062518/56649f055503460f94c19cb9/html5/thumbnails/14.jpg)
+Session Evaluation
Please complete and return theevaluation form to the classroom monitor before leaving this
session.
Thank you!