management 218
TRANSCRIPT
MANAGEMENT 218
WHO IS UNILEVER?
INTERVIEWRegional Distribution
ManagerMr. Ihab Chatila
Customer Development Excellence for Levant and
Iraq
Mr. Khalid Al-Hadidi
PURPOSE Assessment of organizational culture of Unilever.Recommendations of organizational culture improvements.
ANALYSIS
OC AT UNILEVER
Standards of
Leadership
Customer and
Consumer Focus
Leadership
Bias-For-Action
Accountability and
Responsibility
Growth Mindset
ORGANIZATIONAL CULTURE PROFILE DIMENSIONS
1. Innovation2. Stability3. Respect for people 4. Outcome orientation
5. Attention to detail6. Team orientation7. Aggressiveness
UNILEVER PROGRAMS1. The quest Competition
2. Management trainee program
3. Internship program
4. Other recruitment program
UNILEVER’S RITUALS Birthday CelebrationAnnual IftarFamily day
OC AT UNILEVER How do they handle beginners mistake?
SURVEY ANALYSIS
UNILEVER EMPLOYEES SURVEY
LEBANESE EMPLOYEES SURVEY
STUDENT’S SURVEY
MEASURING AND UNDERSTANDING THE CULTURE.
ESTABLISH DIRECTIONS
MOVE TO A MORE SPACIOUS OFFICE
CELEBRATE ACCOMPLISHING ANY LONG-TERM GOALS
ENCOURAGEMENT OF GROUP WORK