management consulting transformation · 2019. 2. 18. · 5 leadership business consulting the ceo...

Leadership Business Consulting www.leadership-bc.com

1

MANAGEMENT CONSULTING

BUSINESS TECHNOLOGY

ACADEMY FOR EXECUTIVES

INNOVATIVE

TRANSFORMATION

DELIVERED

1

Partners in

development,

bridging innovation,

knowledge and real

life challenges


450+projects

in Africa

49% of our practice

Present in

Angola

Cape Verde

Ghana

Mozambique

South Africa

Africa is the continent of the future. Leadership Business Consulting has a strong Africanpractice, focused on the different challenges andopportunities in various fields and sectors.

Our bet in theAfrican continent

We linkAfrica

Europe and

Silicon Valley

South Africa is a leading African economyand has the potential to be a world player, giventhe talent and diversity of its people, introducinginnovative and pragmatic solutions to government, business and society.

2


Company Presentation

What we do

3

Our Mission 16 years of Experience

& Skills

Thought Leaders

Best Place to work for

• Leadership Portal

• Global Strategic Innovation

• Best Leader Awards

• Leadership Agenda

• Impact on Society

• Management Consulting

• Business Technology

• Academy for Executives

• Top places year after year in consulting activity, scientific activity, technology and services

• Support business andgovernment leaders to achieve their goals

• Enhance the competitiveness of business

• Increase the effectiveness of Public Administration

INNOVATIVE

TRANSFORMATION

DELIVERED


Company Presentation | Our Track Record

4

12Countries

950+Projects

Prestigious

Alumni

High Customer Satisfaction

Project experience in 12 countries: Angola, Brazil, Belgium, Cape Verde, Ghana, Mexico, Mozambique, Portugal, South Africa, Spain, United Kingdom and USA (California)

Silicon Valley InnovationCenter

Cumulative value of services provided in excess of 70 million euros in 18 economicsectors

Certifications: ISO9001, SGIDI, DGERT, PME Líder, ITMark

A Consulting School

Countless companies bet on our people

Quality recognisedby the market

Quality assessmentaudited by Lloyd’s Register of London

5,1 in 6points

CustomerEvaluation

Industry: Google, EDP, Galp, Sonae, Microsoft, General Motors, Santander Bank, Celgene, Cetelem, Chronopost, Nokia Siemens, Movicel, Nestlé

Consulting: KPMG, Deloitte, PwC, Capgemini, Novabase, EY, Roland Berger, Everis, Accenture

Visible and Lasting IMPACT

Leadership Business Consulting www.leadership-bc.com5

The CEO of Leadership Business Consulting is a Wits University Graduate with two years of experience at the Development Bank of Southern Africa. Born in Mozambique, now based in Lisbon, he spends extensive periods in the various countries where the company operates, sharing best practices and innovations.

Carlos Oliveira as keynote speaker at Gauteng Technology Innovation Conference in 2018 on Electronic Government and Innovation Trends.

Carlos Oliveira as Member of Parliament in Portugal, delivering the Portuguese Parliament Medal of Honorto Mr. Nelson Mandela, in 1993, before the first free elections.


The following companies bet on our people:

Industry Consulting

We recruit the best students from the best universities and from the industry leaders, then develop

them according to the world’s best practices. The quality of our people is proven by clients renewing

their project contracts with us and by reputed companies and competitors that recruit our staff.

References

Company Presentation | Alumni – Quality of Our People


DANIDA

We have a reputed track record of work withmultilateral entities


✓ Transparent project design and management practices

✓ Long term relationships

✓ Knowledge sharing with the client

✓ A culture of respect, meritocracy and excellence

✓ The client comes first

✓ Each customer is unique and special

✓ Customized solutions

✓ Proximity with the clients’ team

✓ Maximization of client learning

✓ Transparency and client loyalty

CLIENT FOCUS

INTEGRITY

✓ Thought leaders

✓ Creative and pragmatic

✓ Best students from top universities

✓ “Best in class” experts

✓ Proven methodologies

✓ Excellence in project management

COMPETENCE

✓ High quality standards

✓ The best proposal for each project

✓ Creating a lasting impact

✓ Social responsibility

✓ Economic and social development

✓ Trusted advisor to our clients

COMMITMENT

Differentiators

Company Presentation | Value Drivers


LeadershipA culture of

leadership, based on aspirational vision

of the future

CreativityCreative approach to

achieve enduring gains

CustomizationCustomized

services in a broad portfolio of skills

ImplementationPragmatic focus onimplementation and

maximization of results

Integrated VisionIntegrated vision of business processes

Global KnowledgeGlobal Network based on the “best in class”

and “best fit” with client

ImpactIdeas with impact,

innovative solutions and reliable proposals

SharingKnowledge sharing,

lasting and sustainable relationships built on

trust

Differentiators

Company Presentation | How We Add Value

Leadership Business Consulting www.leadership-bc.com 10

Example of innovation and knowledge sharing with society: more than 400 executives in immersion programs in Silicon Valley, with

groups from different countries. See www.globalstrategicinnovation.com

Leadership Business Consulting has contributed activelly to the economic development and the modernization of institutions in Africa, applying the highest international standards of professional service delivery, management and technological innovation in 16 economic sectors and in Government.

Leadership Business Consulting also shares knowledge with its clients, through Leadership Business Academy, empowering for the future.

http://www.globalstrategicinnovation.com/


Service Offering

11

Innovate TransformBusiness

People Technoloy

Inspire

Viability

PerformanceNeed

IMPACTVisible andSustainable

Generate Value

Create New

Solutions

ProduceResults

Offer


Strategy & Finance

OrganisationDesign & Change

Management

Operations & Performance

▪ Corporate and Business Strategy

▪ Sectorial Studies and Competitive Dynamics

▪ Evaluation of Companies and Projects

▪ Internationalization Support

▪ Value BasedManagement

Marketing& Sales

▪ Corporate Governance

▪ Organizational Design and Transformation

▪ Post-MergerIntegration

▪ Strategic Implementation and Interim Management

▪ Organizational Culture and Positive Organization

▪ Change Management

▪ Productivity and Operational Effeciency

▪ Enterprise Cost Reduction

▪ Business Process Reengineering

▪ Project Management

▪ Perfomance Management

▪ Strategic Sourcing and Supply Management

▪ Sustainability and Innovative Quality

▪ Strategic Marketing

▪ Pricing and Strategies for Increasing Revenue

▪ Product andSales Channel Management

▪ Customer Management and CRM

▪ Sales Force Networking

Innovation & Entrepreneurship

Procurement

Economic Development

Digital TransformationeGovernment

▪ Business Analytics

▪ Customer Experience

▪ Digital Marketing

▪ SMART Digital Transformation

▪ 4.0 Industry and IOT

▪ ElectronicGovernance

▪ ICT in Education

▪ Diagnosis of Innovation

▪ Strategy and Innovation Management

▪ Culture of Innovation

▪ Tools and Innovation Platforms

▪ Champions of Innovation

▪ Value Creation Forums

▪ Start Up Challenge

▪ Incubation of Start Ups in Sillicon Valley

Offer

Service Offering| Business Consulting


IT Strategy Business Analytics

▪ Strategy Planning for Information Systems

▪ Business Architectures Definition

▪ Definition of IT Governance Models

▪ Maturity Assessment of Information Systems

▪ Management and Monitoring of IT / PMO Initiatives

▪ Monitoring ofStrategy and Operational Plans

▪ Business Perfomance Monitoring

▪ Data Consolidation

▪ Data Quality Improvement

▪ Automation and Management of Business Processes

▪ Process Monitoring and Optimization

▪ Governance Process

▪ Vertical Solutions

▪ Client Management

▪ Sales Force Automation

▪ Mobility of Sales Teams

▪ Campaign Management

▪ Customer Service and Support

▪ Support Teams Mobility

▪ Multichannel Contact Management

▪ Definition of Web Presence Strategy

▪ Institutonal Portals

▪ Internal and ExternalCorporate Portals

▪ Collaboraton Support Tools

▪ Dematerialization and Document Archive

▪ Digital Communication

BPMBusiness Process

Management

CRMCustomer Relationship

Management

Digital & ECM

Enterprise Content Management

Offer

Service Offering| Technology


Academies Training E-knowledge

▪ Assessments

▪ Training Academies

▪ Training Management Systems and Plans

▪ Skills Development Plans

▪ Custom Training

▪ Inter-Company Training

▪ Coaching

▪ Immersion Programs

▪ Value Creation Forums

▪ Interactive Guides

▪ E-learning

▪ Webinars

▪ Microlearning

▪ Gamification

What defines us

▪ Impact: Training focused onresults and on client activity

▪ Operational Training: Appliedto daily operations

▪ Excellence in Execution: Based on real experieceof management consulting

▪ Competence center, knowledge and innovationgenerators

▪ Commitment: Passion for talent

Offer

Service Offering| Business Academy


PMO Specialized Projects

▪ PMO - Project Management Office

▪ PPMO - Portfolio Performance & Monitoring Office

▪ Project Management

▪ Establishment of PMO Structure

▪ Implementation of Monitoring Tools

▪ Software Development

▪ Purchasing and Procurement

▪ Shared Services Management

▪ Help Desk

▪ Digital Content

▪ Corporate Events

▪ Customized Solutions

What makes us different

▪ KPI Oriented

▪ Knowledge Sharing

▪ Focus on our Client’s Clients

▪ Client Autonomy

Offer

Service Offering| Implementation Support


Besides the range of services provided, we highlight the International Centeron Digital Transformation, based in Lisbon, working “nearshore” in projects worldwide with companies such as Genpact, implementing BPM and RPA projects.


International Competence Centeron Digital Transformation

From our experience in Silicon Valley, where we are present since 2008, we support in several countries the implementation of innovation in business and provide support to startups (more than 70 supported in Silicon Valley).

Innovation and EntrepreneurshipLead

ersh

ipB

usin

ess T

ech

no

log

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mer

Refe

rences

INVESTMENT BANK

INSURANCE CO.

InnovationAcademy

StrategicInnovation

Value CreationForums

ImmersionPrograms


✓ Listen, learn and understand each client, respecting their culture, putting ourselves in their shoes

✓ Ensure added and sustainable value in all interactions with customers, from the simplest to the most complex

✓ Focus on sharing knowledge and long term relationships with clients and partners, cultivating and environment of individual respect

✓ To promote an internal meritocracy based on values of excellence and strict professional codes, in order to attract, develop and retain exceptional professionals to better serve the client

Client Culture

In this context, each project team consists of a cohesive group of consultants whose objective is to:

“Offer the best in every interaction with each client, recognizing their individuality, in order to achieve their goals”.

Selected References

5,1 in 6points

CustomerEvaluationHigh

Customer

Satisfaction


Healthcare Real Estate Media & Communications High Tech International Organizations

ProcessIndustries

Energy Sector Water & Environment Transportation Agriculture Consumption & Retail Services

Public Enterprises

Central Administration,

Government & Public Bodies

Public Enterprises Tourism & Recreation

Financial Services Cooperative & Associative

Sector

20 References

Selected References| Industry Sectors


Healthcare Instituto São João de Deus

Real Estate

Media & Communications

Telingest

References

Selected References| Some of Our Clients

http://www.inem.min-saude.pt/http://www.somague.pt/site2005/pt/home.asphttp://www.ericsson.com/http://www.moptc.pt/


High Tech

International Organizations

ProcessIndustries

Telingest

DANIDA

References


http://www.tradeforum.pt/default.asphttp://www.hpg-group.com/pt/index.phphttp://www.reditus.pt/http://www.iwaytrade.com/http://www.sensitiveobject.fr/http://images.google.pt/imgres?imgurl=http://blog.sucessosi.com.br/up/s/su/blog.sucessosi.com.br/img/EDS_1.jpg&imgrefurl=http://blog.sucessosi.com.br/album/logos/&usg=__2IuNlQCpsX18uF1Xe3Wcw7mdUXc=&h=352&w=614&sz=22&hl=pt-PT&start=1&um=1&itbs=1&tbnid=GKw3c3DqRXUbQM:&tbnh=78&tbnw=136&prev=/images?q=EDS&um=1&hl=pt-PT&safe=strict&sa=G&tbs=isch:1http://www.emovewaves.com/index.htmlhttp://www.sonangol.co.ao/wps/portal/ephttp://www.google.pt/imgres?imgurl=http://www.angolanainternet.ao/portalempresas/images/stories/odebrecht.jpg&imgrefurl=http://www.angolanainternet.ao/portalempresas/index.php?option=com_content&task=view&id=1313&Itemid=71&usg=__NAXMa6vzaABPjutURPT7m5mgAlE=&h=83&w=150&sz=6&hl=pt-PT&start=8&um=1&itbs=1&tbnid=2ddSBKNabpFHGM:&tbnh=53&tbnw=96&prev=/images?q=odebrecht&um=1&hl=pt-PT&safe=strict&sa=X&rlz=1T4ADRA_pt-PTPT345PT345&tbs=isch:1http://www.google.pt/imgres?imgurl=http://www.bolsadevalores.co.mz/cmh/figuras/enh.gif&imgrefurl=http://www.bolsadevalores.co.mz/cmh/enh/index.php&usg=__LER6CcdYHA_6eL3nhjE0tWkriYU=&h=327&w=648&sz=13&hl=pt-PT&start=1&um=1&itbs=1&tbnid=hoMbG_PPNH5bKM:&tbnh=69&tbnw=137&prev=/images?q=Mo%C3%A7ambique:+ENH+-+Empresa+Nacional+de+Hidrocarbonetos&um=1&hl=pt-PT&safe=strict&sa=N&rlz=1T4ADRA_pt-PTPT345PT345&tbs=isch:1


Energy Sector

Water & Environment

Transportation

Ministério dos Transportes

References


http://www.google.pt/imgres?imgurl=http://paginas.fe.up.pt/~ee03182/pic/efacec_0.jpg&imgrefurl=http://paginas.fe.up.pt/~ee03182/instituicoes - efacec.html&usg=__XJKmzdpDsdSZ6WpbOPJftutP5aI=&h=176&w=448&sz=11&hl=pt-PT&start=3&um=1&itbs=1&tbnid=Gpt6qR-NP4RBOM:&tbnh=50&tbnw=127&prev=/images?q=efacec&um=1&hl=pt-PT&safe=strict&sa=N&rlz=1T4ADRA_pt-PTPT345PT345&tbs=isch:1http://www.epal.pt/epal/Default.aspxhttp://www.tratolixo.pt/PT/http://www.moptc.pt/


Agriculture

Consumption & Retail Services

Public Enterprises

UNACOBIUnião das Adegas

Cooperativas

da Beira Interior

References


http://www.min-agricultura.pt/oportal/extcnt/PORTAL30.homehttp://www.eurotagus.com/modo.php?mode=defaulthttp://www.electrolux.com/index.aspx


Tourism & Recreation

Financial Services

Cooperative & Associative Sector

Ministério Hotelariae Turismo

Ministério do Turismo, Indústria e Energia

UNACOBIUnião das Adegas

Cooperativas

da Beira Interior

Instituto São João de Deus

Adega Cooperativa de Beira Serra

Adega Cooperativa da Covilhã

Adega Cooperativado Fundão

Adega Cooperativa de Pinhel

References


http://www.aiccopn.pt/certificados_digitais.phphttp://www.camaramadrid.es/index.phphttp://www.jcyl.es/


Central Administration, Government & Public Entities

Ministério dasFinanças de Angola

Ministério da Ciência e Tecnologia

de Angola

P R E S I D Ê N C I A D O C O N S E L H O D E M I N I S T R O S

Unidade de Missão Inovação e Conhecimento

Governo de Cabo Verde

Ministério dasFinanças

Ministério das Telecomunicaçõese Tecnologias de Informação de

Angola

Instituto Nacionalda Previdência Social

de Cabo Verde

Direcção Geral do Património e Contratação

Pública de Cabo Verde

Unidade Coordenadora da

Reforma do Estado de Cabo Verde

Ministério da Economia de Cabo Verde



Ministério da Educação




Ministério das Pescas


Ministério das Relações

Exteriores


Ministério das Finanças

Ministério dasFinançasMinistério da

Indústria

Ministério do TerritórioMinistério dasFinanças

Ministério do InteriorMinistério dasFinanças


Ministério Hotelariae Turismo

References


http://www.moptc.pt/http://www.min-agricultura.pt/oportal/extcnt/PORTAL30.homehttp://www.ina.pt/http://www.maotdr.gov.pt/MAOTDRhttp://www.mj.gov.pt/http://www.min-edu.pt/http://www.mtss.gov.pt/default.asphttp://www.ifadap.min-agricultura.pt/index.htmlhttp://www.planotecnologico.pt/default.aspx?idLang=1&site=planotecnologicohttp://www.mctes.pt/index.phphttp://www.apambiente.pt/http://www.utresp.gov.mz/http://www.utresp.gov.mz/


Local Authorities

Câmara Municipal de Aljustrel

Câmara Municipal de Castro Verde

Câmara Municipal de Cuba

Câmara Municipal de

Mértola

Câmara Municipal deFerreira do Alentejo


Moura

Câmara Municipal da Vidigueira


Palmela


Serpa


Vila do Nordeste

Câmara Municipalda Ribeira Grande

Câmara Municipalde Ourém

Câmara Municipalda Horta

Câmara Municipal de Tavira

Câmara Municipal do CadavalCâmara Municipal de Elvas

Câmara Municipal de Grândola

Câmara Municipal de Santiago do Cacém

Câmara Municipal de Odemira

Câmara Municipal de Alcácer do Sal

Câmara Municipalde Almodôvar

Câmara Municipal de BarrancosCâmara Municipaldo Alvito

Câmara Municipal de Beja Câmara Municipal de Ourique

Ayuntamiento de

Majadahonda

References


http://www.cm-moura.pt/http://www.min-edu.pt/index.asphttp://www.cm-nordeste.pt/home.asp?menu_id=0&conteudo_id=0http://www.cm-porto.pt/gen.plhttp://www.aytoboadilla.com/inicio/http://www.am-oeste.pt/Home/Home.aspx

E-mail: [email protected]

INNOVATIVETRANSFORMATIONDELIVERED

Carlos Oliveira | Managing [email protected]
mailto:[email protected]

management consulting transformation · 2019. 2. 18. · 5 leadership business consulting the ceo...

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