Panorama Hospitality Management specializes in the operation of world-class international luxury hotels. Panorama’s Best in Class performance is rooted in our philosophy of adopting a lean approach to a profitable business model. We achieve this through a shared responsibility between the hotel owner and the operator of the hotel to create an atmosphere of success.

The hallmarks of Panorama Hospitality Management are developing and implementing successful business plans, launching aggressive sales and marketing efforts, establishing a management culture of excellence and developing training programs that produce employees with a passion to provide exceptional guest experiences.

Our clients’ needs dictate the level of our involvement, ranging from initial design consultation to complete operations, budgeting, sales and marketing, revenue management, staff recruiting and training.

ManageMent expertise focused on your success

1. Developing realistic business plans and launching aggressive sales and marketing strategies that are aligned with meeting financial targets. Taking full advantage of the global distribution channels that are available both on and off-line. A clearly defined plan to increase direct sales to the property and to drive positive Rev Par index.

2. Working closely with the investment community through our well-established relationships around the globe to secure necessary financial resources.

3. Creating a defined performance management culture that drives return on owner investment. Working with all involved parties to achieve the monthly budget hurdles and aligning owner expectations with the management company.

4. Creating exceptional guest experience solutions that are particular to each individual hotel and tailoring our “best in class” philosophy to out-perform the competition through a clearly defined service delivery approach.

5. Training plans for both front and back of the house teams that are fresh in approach, energetic and productive. Development of employees to feel a real passion to serve their guests. Identify and source top talent worldwide to enhance the hotel’s operating performance and international reputation.

PANORAMA HOSPITALITy MANAgEMENT’S PERfORMANCE CRITERIA ARE bASED ON

fIvE KEy ELEMENTS Of SUCCESS:

HOTEL MANAgEMENT

u Daily hotel operations

u Training and development of employees

u Sales and marketing plans

u Local competitor market analysis

u Capital expenditure control

u Monthly profit and loss review

u Development of f&b concepts

u Public relations and advertising

u Community involvement

u budgeting and financial planning

u Pre-opening and grand opening plans and activities

u Realistic management fees

OWNER ASSET MANAgEMENT

u Ownership support with hotel operator

u Management of hotel operator’s performance, meeting ownership targets

u Creating and identifying new revenue streams

u budget and cost alignment

u Monthly performance reviews

u Revenue and P&L forecasting

HOTEL INDUSTRy CONSULTINg

u Hotel analysis (financial and market driven)

u Positioning the performance of the asset(s)

u Delivery on expected owner value

u Lead role in the negotiations of management and franchise agreements

u Providing “Talent” to effectively manage the hotel(s)

u Access to a global network of developers and financial sources

u Technical requirements including design expectations

OUR CORE STRENgTHS

Panorama Hospitality Management is led by Robert gaymer-Jones, one of the world’s foremost hoteliers. Mr. gaymer-Jones’ philosophy of creating a lean approach to a profitable hotel management model, his keen ability to inspire team members at all levels and his energetic approach to creating an environment of success was honed by his 40 years of service in the luxury hotel and restaurant industry.

He brings an unparalleled resume of management experience around the world, from small, stand-alone boutique hotels to major mixed-use hotel/residential developments.

Mr. gaymer-Jones served as CEO for Sofitel Luxury Hotels in Paris from 2007 to 2014, where he successfully led the re-positioning of the brand

by downsizing and rebuilding Sofitel into a global luxury chain of more than 120 properties. Under his management, the ultra-luxury Sofitel brand of lifestyle hotels and the iconic legend portfolio were launched, and a number of new properties were developed around the world. In 2012, Mr. gaymer-Jones was named CEO of the year for the Luxury Industry.

Prior to his tenure at Sofitel, Mr. gaymer-Jones served with Marriott International as Area vice President in Europe based in London. He began his career with classical training in hotels in Switzerland and has worked all over the world in senior hotel management positions. He is actively involved in hotel associations globally and is a Member of Clef D’or. Mr. gaymer-Jones is based in Miami, florida.

RObERT gAyMER-JONES PRESIDENT & CEO

PANORAMA gROUP

Panorama group integrates its more than five decades of experience in the hospitality and real estate industries with the latest trends, ideas and methods to bring a fresh new approach to each client. Panorama offers a wide range of services, ranging from feasibility studies and project financing to development and marketing, resort development, and hotel management. Each clients’ needs dictate our involvement, ranging from consultation to complete hands-on management of all aspects of the project. Panorama offers its services selectively to developers and has accomplished its mission in 75 countries and every major resort city in the world for more than 50 years. With its headquarters based in San Antonio, Texas, Panorama group also has offices in Miami, Mexico, Costa Rica, Spain, the United Kingdom and Morocco.

In our fast-paced, deal-oriented culture, Panorama stresses long-term relationships, while providing results in the shortest possible time. Panorama’s executives are culturally attuned to the development of long lasting relationships as the basis for success. Panorama seeks to “act like a partner” with its clients and employs a blend of traditional values and fair dealing, combined with access to the most modern research and financial tools available, to yield a level of professionalism and service unequaled in the world.

Our world is rapidly changing. Energy is in predictably short supply, sustainable development and security are now essential. Panorama and its family of companies build these elements into a design that is unique to every development. Paying attention to the products and markets of tomorrow are vital for the success of development today. The past lessons on what sells, on what creates value and on what’s trending in finance are a solid foundation for the future.

OUR PHILOSOPHy PARTNERINg WITH OUR CLIENTS, PRODUCINg PERfECTION

THE CARIbbEAN AND ATLANTIC REgIONS

u Angelfish Point, The bahamasu Anguilla Resort, Anguillau bahia beach Resort & golf Club,

Puerto Ricou bermuda Center for Continuing

Medical Education, bermudau Caneel bay, U.S. virgin Islandsu Casa de Campo,

Dominican Republicu Carlisle Club, Jamaicau Christopher Columbus Landing,

Puerto Ricou Club Nautico, bonaireu Comfort Inn, Cayman Islandsu El Conquistador Resort,

Puerto Ricou Karu Kera, Resort, Anguillau La Romana, St. Maartenu La Sagasse, grenadau Las brisis, Dominican Republicu Little Dix bay,

british virgin Islandsu Mt. St. Johns Medical Center,

Antiguau Port de Plaisance, St. Maarten

u Port Exuma. bahamasu Port San Nicolas, Curaçaou Puntacana Resort & Club,

Dominican Republicu Queen Anne Hotel and Retail

Center, St. Croixu Rose Hall, Jamaicau Royal Westmoreland, barbadosu Rum Cay, The bahamasu Salt Pond, St. Maartenu San Salvador Island,

The bahamasu SandyPort, The bahamasu Santa barbara Plantation,

Curacaou Southeast Peninsula Study,

St. Kittsu Spencer House,

Turks and Caicos Islandsu Sunset beach Hotel, Curacaou The Atrium, St. Maartenu The Enchanted garden,

Jamaicau The Nautilus Hotel,

The bahamasu Tourism Consulting, Organization

of Eastern Caribbean Statesu Walkers Cay, The bahamas

EUROPE

u blankenhein Resort, germanyu The glen Line (golf ship),

Englandu golf de l’Adour, franceu golf valley, Madeirau Leoben Hotel, Austriau Loch Loman golf Club,

Scotland u Schloss Mondsee, Austriau Torrequebrada Hotel, Spainu Wynfield Inn Hotels, germanyu Krebs Hotel, Switzerlandu Willi Hotels, germanyu Castelas, france

MExICO

u Arau films, Mexicou Autopista, Jaliscou Club Las velas, bacalar,

Quintana Roo, Mexicou Cub Las velas, Quintana Roou Diamond beach, Mazatlanu fonatur, government of Mexico,

Cancunu fonatur, government of Mexico,

Ixtapa

PORTfOLIO Of PREvIOUS CLIENTS

u fonatur, government of Mexico, Los Cabos-San Jose del Cabo

u fonatur, government of Mexico, Loreto

u fonatur, government of Mexico, various Studies

u garza blanca, Puerto vallartau gran Premier Hotel, Reynosau Holiday Inn Projects,

Throughout Mexicou Hotel financing, Queretarou Jose San Jose Purua,

Michoacanu Las Iguanas, Puerto vallartau Maya Mystiqueu Mexico City Zocalo and

Historic Renovationu Paradise del bajau Punta Mitau Sands of goldu The Ridge at Cabo San Lucasu Tres vidas, Acapulcou villa vera Racquet Clubu vista vallarta, Puerto vallartau Sombra, Cancun

u Hyatt Hotel, Cancunu Dos Playas Hotel, Cancunu Sheraton Hotel, Cancunu Tomassi Time Share, Cancunu Mona Loa, Cancunu garza blanca Hotel, Cancunu first Real Estate Office,

Cancunu Sotavento, Zihuatanejo

UNITED STATES

u American Leisure, floridau boca Raton Resort & Club,

floridau Canterbury brook Ranch,

New yorku Desert Mountain, Californiau El Paso Iceplex, Texasu fisher Island, floridau french Lick Springs Resort,

Indianau gramercy Park Hotel,

New yorku gruene Oaks Estate, Texas

u Isleworth golf & Country Club, florida

u Lajitas, Texasu Midwestern Development

Hotel Package, Kentuckyu Mountain view Resort,

New Jerseyu Nexgen Communications,

Texasu Oceangoing Spa, Arizonau Palm beach Polo Club, floridau Pony Mill, Alabamau Robinsonville in the Delta,

Tunica, Mississippiu Royal Highlands, Tennesseeu Sea Pines Resort,

South Carolinau Silver Creek Resort,

West virginiau The Equinox, vermontu village of Wolf Creek,

Coloradou Wilmington Island Resort,

South Carolinau Wood Developments, Texas

PORTfOLIO Of PREvIOUS CLIENTS

WORLDWIDE HEADQUARTERS

1802 NE Loop 410, Suite 505, San Antonio, Texas 78217 USA | Telephone: 210 829 7676 | info@panoramaintl.com