management information systems 1. 2 course overview & objective lecturer: sieng samrang, mba,...
TRANSCRIPT
![Page 1: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/1.jpg)
ManagementInformation Systems
1
![Page 2: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/2.jpg)
2
Course Overview & Objective
• Lecturer: Sieng Samrang, MBA, BSc
• Contact Info: Email: [email protected] Mobile Phone: 012 961 828
![Page 3: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/3.jpg)
3
• Vital component of successful businesses
• Helps businesses expand and compete
• Improves efficiency and effectiveness of business processes
• Facilitates managerial decision making and workgroup collaboration
Why study information systems and information technology?
![Page 4: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/4.jpg)
4
• Does an information system have to have a computer?
• Think of 3 examples of an information system
• So Why Use a PC?• manipulate data much faster than a human.
• They are cheaper than human labor
• They do not make mistakes
• Data can easily be moved or copied
• How do you know if an information system is
effective? Return on Investment (ROI)
Why Study Information Systems?No
Supermarket's POS, Bank’s ATM, Hotel’s Management System
![Page 5: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/5.jpg)
5
COURSE OBJECTIVE• Course Objective:
• To enable students to understand basic information technology concepts and participate in developing information systems solutions to business problems.
• To assist students to understand the fundamental concepts of real-world information systems and to demonstrate the potential advantages of state-of-the-art information technology applications in organization.
• Course synopsis:• The foundations of information systems. Information management
and its strategic role in organizations. The technical foundations of information systems; elements of information processing and the telecommunication. The contemporary tools, techniques and approaches used to build information systems.
![Page 6: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/6.jpg)
6
Course Outline
• Chapter 1: An Introduction to Information Systems
• Chapter 2: Information System in Organization
• Chapter 3: Hardware: Input, Processing and Output device
• Chapter 4: Software: System and Application Software
• Chapter 5: Organizing Data and Information
• Chapter 6: Telecommunication and Network
• Chapter 7: E-Commerce
• Chapter 8: Transaction Processing and Enterprise Resource Planning ( ERP ) System
• Course Materials:• Text book: -Laudon and Laudon. Management Information Systems:
Managing the Digital Firm (12th Ed.), Prentice Hall, 2007.
• Lecture notes: softcopy
![Page 7: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/7.jpg)
7
Assessment Model
• On-going Assessment 40%
• Mid-term Exam 20%
• Final Exam 40%
100%
![Page 8: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/8.jpg)
8
![Page 9: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/9.jpg)
Principles of Information Systems, Seventh Edition 9
• The value of information is directly linked to how it helps decision makers achieve the organization’s goals
• Discuss why it is important to study and understand information systems
• Distinguish data from information and describe the characteristics used to evaluate the quality of data
![Page 10: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/10.jpg)
Principles of Information Systems, Seventh Edition 10
• Models, computers, and information systems are constantly making it possible for organizations to improve the way they conduct business
• Name the components of an information system and describe several system characteristics
• Identify the basic types of models and explain how they are used
![Page 11: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/11.jpg)
Principles of Information Systems, Seventh Edition 11
• Knowing the potential impact of information systems and having the ability to put this knowledge to work can result in a successful personal career, organizations that reach their goals, and a society with a higher quality of life
• List the components of a computer-based information system
• Identify the basic types of business information systems and discuss who uses them, how they are used, and what kinds of benefits they deliver
![Page 12: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/12.jpg)
Principles of Information Systems, Seventh Edition 12
• System users, business managers, and information systems professionals must work together to build a successful information system
• Identify the major steps of the systems development process and state the goal of each
![Page 13: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/13.jpg)
Principles of Information Systems, Seventh Edition 13
• Information systems must be applied thoughtfully and carefully so that society, business, and industry can reap their enormous benefits
• Describe some of the threats to security and privacy that information systems and the Internet can pose
• Discuss the expanding role and benefits of information systems in business and industry
![Page 14: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/14.jpg)
Principles of Information Systems, Seventh Edition 14
Introduction
• Information system (IS)
• A set of interrelated components that collect, manipulate, and disseminate data and information and provide feedback to meet an objective
• Examples: ATMs, airline reservation systems, course reservation systems, Hotel Management System
![Page 15: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/15.jpg)
Principles of Information Systems, Seventh Edition 15
Information Concepts:Data Versus Information
• Data: raw facts
• Information: collection of facts organized in such a way that they have additional value beyond the facts themselves
![Page 16: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/16.jpg)
Data Versus Information
1200100
WestCharles Mann
79154 TM Shoes
Monthly Sales Report for West Region
Sales Rep: Charles MannEmp No. 79154Item Qty Sold PriceTM Shoes 1200 $100
16
![Page 17: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/17.jpg)
Principles of Information Systems, Seventh Edition 17
Table 1.1: Types of Data
![Page 18: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/18.jpg)
Principles of Information Systems, Seventh Edition 18
Figure 1.1: Defining and Organizing
Relationships Among Data Creates Information
![Page 19: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/19.jpg)
Principles of Information Systems, Seventh Edition 19
Figure 1.2: The Process of Transforming Data into Information
![Page 20: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/20.jpg)
Principles of Information Systems, Seventh Edition 20
Table 1.2: Characteristics of Valuable Data
![Page 21: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/21.jpg)
Principles of Information Systems, Seventh Edition 21
Table 1.2: Characteristics of Valuable Data (continued)
![Page 22: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/22.jpg)
Principles of Information Systems, Seventh Edition 22
System and Modeling Concepts
• System: a set of elements or components that interact to accomplish goals
• Components of a system
• Input
• Processing
• Output
• Feedback
![Page 23: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/23.jpg)
Principles of Information Systems, Seventh Edition 23
Figure 1.3: Components of a System
![Page 24: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/24.jpg)
Principles of Information Systems, Seventh Edition 24
System Components and Concepts
• System boundary: defines the system and distinguishes it from everything else (i.e., the environment)
• Configuration: the way system elements are organized or arranged
• Systems can be classified as simple or complex, open or closed, stable or dynamic, adaptive or nonadaptive, and permanent or temporary
![Page 25: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/25.jpg)
Principles of Information Systems, Seventh Edition 25
Table 1.3: Systems Classifications and
Their Primary Characteristics
![Page 26: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/26.jpg)
Principles of Information Systems, Seventh Edition 26
System Performance and Standards
• Efficiency: a measure of what is produced divided by what is consumed
• Effectiveness: extent to which system attains its goals
• System performance standard: a specific objective of a system
![Page 27: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/27.jpg)
Principles of Information Systems, Seventh Edition 27
System Variables and Parameters
• System variable: quantity or item controlled by the decision maker
• System parameter: value or quantity that cannot be controlled (e.g., the cost of a raw material)
![Page 28: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/28.jpg)
Principles of Information Systems, Seventh Edition 28
Modeling a System
• Model: an abstraction that is used to represent reality
• Four major types of models: narrative (based on words); physical (tangible); schematic (graphic representation); mathematical (arithmetic representation)
![Page 29: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/29.jpg)
Principles of Information Systems, Seventh Edition 29
Figure 1.6: Four Types of Models
![Page 30: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/30.jpg)
Principles of Information Systems, Seventh Edition 30
Figure 1.7: The Components of an Information System
![Page 31: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/31.jpg)
Principles of Information Systems, Seventh Edition 31
Input, Processing, Output, Feedback
• Input: activity of gathering and capturing raw data
• Processing: converting or transforming data into useful outputs
• Output: production of useful information, usually in form of documents and reports
• Feedback: output used to make changes to input or processing activities
![Page 32: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/32.jpg)
Principles of Information Systems, Seventh Edition 32
Computer-Based Information Systems
• Computer-based information system (CBIS)
• A single set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information
• Examples: a company’s payroll systems, order entry system, and inventory control systems
![Page 33: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/33.jpg)
Principles of Information Systems, Seventh Edition 33
Figure 1.8: The Components of a Computer-Based Information System
![Page 34: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/34.jpg)
Principles of Information Systems, Seventh Edition 34
Business Information Systems
• Most common types of information systems used in business organizations include:
• Electronic and mobile commerce systems
• Transaction processing systems
• Management information systems
• Decision support systems
![Page 35: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/35.jpg)
Principles of Information Systems, Seventh Edition 35
Electronic and Mobile Commerce
• E-commerce: any business transaction executed electronically between parties
• Parties involved include companies (B2B); companies and consumers (B2C); consumers and other consumers (C2C); businesses and the public sector; consumers and the public sector
![Page 36: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/36.jpg)
Principles of Information Systems, Seventh Edition 36
Transaction Processing Systems and Enterprise Resource Planning
• Transaction: any business-related exchange, such as payments to employees, sales to customers, and payments to suppliers
• Transaction processing system (TPS): an organized collection of people, procedures, software, databases, and devices used to record completed business transactions
![Page 37: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/37.jpg)
Principles of Information Systems, Seventh Edition 37
Figure 1.11: A Payroll Transaction Processing System
The inputs (numbers of employee hours worked and pay rates) go through a transformation process to produce outputs (paychecks)
![Page 38: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/38.jpg)
Principles of Information Systems, Seventh Edition 38
Enterprise Resource Planning
• Enterprise resource planning (ERP) system: set of integrated programs that can manage a company’s entire set of business operations
• ERP systems often coordinate planning, inventory control, production, and ordering
![Page 39: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/39.jpg)
Principles of Information Systems, Seventh Edition 39
Information and Decision Support Systems
• Management information system (MIS): an organized collection of people, procedures, software, databases, and devices that provides routine information to managers and decision makers
• Primary focus of an MIS is on operational efficiency
![Page 40: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/40.jpg)
Principles of Information Systems, Seventh Edition 40
Figure 1.12: Functional Management Information Systems
![Page 41: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/41.jpg)
Principles of Information Systems, Seventh Edition 41
• MIS outputs
• Scheduled reports
• Demand reports
• Exception reports
Management Information Systems
![Page 42: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/42.jpg)
Principles of Information Systems, Seventh Edition 42
Decision Support Systems
• Decision support system (DSS): an organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making
• Focus of a DSS is on decision-making effectiveness
![Page 43: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/43.jpg)
Principles of Information Systems, Seventh Edition 43
Figure 1.13: Essential DSS Elements
![Page 44: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/44.jpg)
Principles of Information Systems, Seventh Edition 44
Specialized Business Information Systems
• Artificial intelligence (AI) systems
• Virtual reality systems
• Expert systems
• Other special-purpose business information systems
![Page 45: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/45.jpg)
Principles of Information Systems, Seventh Edition 45
Figure 1.14: The Major Elements of Artificial Intelligence
![Page 46: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/46.jpg)
Principles of Information Systems, Seventh Edition 46
Systems Development
• Systems development: the activity of creating or modifying existing business systems
• Systems investigation: gaining a clear understanding of the problem to be solved or opportunity to be addressed
• Systems analysis: defines the problems and opportunities of the existing system
![Page 47: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/47.jpg)
Principles of Information Systems, Seventh Edition 47
Figure 1.17: An Overview of Systems Development
![Page 48: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/48.jpg)
Principles of Information Systems, Seventh Edition 48
Systems Development (continued)
• Systems design: determines how new system will work to meet business needs defined during systems analysis
• Systems implementation: creating or acquiring the various system components defined in design step, assembling them, and putting new system into operation
• Systems maintenance and review: check and modify system so that it continues to meet changing business needs
![Page 49: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/49.jpg)
Principles of Information Systems, Seventh Edition 49
Information Systems in Society, Business, and Industry
• Information systems must be implemented thoughtfully and carefully
• Information systems face a variety of threats from unethical people
![Page 50: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/50.jpg)
Principles of Information Systems, Seventh Edition 50
Figure 1.18: Attacks on Businesses and Other Organizations in One Year
![Page 51: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/51.jpg)
Principles of Information Systems, Seventh Edition 51
Figure 1.19: The Cost and Cause of Computer Attacks
![Page 52: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/52.jpg)
Principles of Information Systems, Seventh Edition 52
Computer and Information Systems Literacy
• Computer literacy: knowledge of computer systems and equipment and the ways they function
• Information systems literacy: knowledge of how data and information are used
![Page 53: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/53.jpg)
Principles of Information Systems, Seventh Edition 53
Information Systems in the Functional Areas of Business
• Finance and accounting (e.g., forecast revenues and business activity; analyze investments; perform audits)
• Sales and marketing (e.g., product analysis; promotion analysis; price analysis)
• Manufacturing (e.g., process orders; develop schedules; control inventory)
![Page 54: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/54.jpg)
Principles of Information Systems, Seventh Edition 54
Information Systems in Industry
• Airline industry (e.g., Internet auction sites)
• Investment firms (e.g., analyze stocks and bonds)
• Banks (e.g., online check payment)
• Transportation industry (e.g., schedule trucks and trains)
• Publishing companies (e.g., analyze markets)
![Page 55: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/55.jpg)
Principles of Information Systems, Seventh Edition 55
Information Systems in Industry (continued)
• Healthcare organizations (e.g., track patient records)
• Retail companies (e.g., process customer orders)
• Power management and utility companies (e.g., monitor and control power generation and usage)
• Professional services (e.g., provide information on products and services to its consultants)
![Page 56: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/56.jpg)
Principles of Information Systems, Seventh Edition 56
Summary
• Data: raw facts
• Information: collection of facts organized in such a way that they have value beyond the facts themselves
• System: a set of elements that interact to accomplish a goal
• Components of a system: input, processing, output, and feedback
• A model is an abstraction that is used to represent reality
![Page 57: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/57.jpg)
Principles of Information Systems, Seventh Edition 57
Summary (continued)
• Computer-based information system (CBIS): a single set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information
• Transaction processing system (TPS): an organized collection of people, procedures, software, databases, and devices used to record completed business transactions
![Page 58: Management Information Systems 1. 2 Course Overview & Objective Lecturer: Sieng Samrang, MBA, BSc Contact Info: Email: Samrang_it@yahoo.com Mobile](https://reader036.vdocument.in/reader036/viewer/2022062323/5697bf821a28abf838c85e01/html5/thumbnails/58.jpg)
Principles of Information Systems, Seventh Edition 58
Summary (continued)
• Management information system (MIS): an organized collection of people, procedures, software, databases, and devices used to provide routine information to managers and decision makers
• Decision support system (DSS): an organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making
• Systems development: the activity of creating or modifying existing business systems