management of technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 ·...
TRANSCRIPT
R&D Management
2.96 - Management in Engineering, Fall 2004Massachusetts Institute of Technology Department of Mechanical Engineering Instructors: Professor Jung-Hoon Chun and Professor Alexander d'Arbeloff
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Outline
Risk Factors in R&D
Strategic Focus
Stage-Gate Process
Technology Choice Case
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Attrition Rate of New-Product Ideas
For every 11 serious ideas* 3 enter development* 1.3 are launched* 1 succeeds
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Causes of New Product Failure
Inadequate market analysis Product problem or defects Lack of effective marketing effort
Higher costs than anticipated Competitive strength or reaction Poor timing of initiative
Technical or production problem All other causes
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Figure by MIT OCW.
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Attempts to Start New Business
One success in ten
The odds are much poorer for new ideas
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Perilous Path to New Business
Using technology superiority alone
Lack of understanding in additional capabilities
Product / service not filling unmet customer need
Underestimating competition
Unable to nurture the new business
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The Suicide Square
New Technology
Incr
ease
d R
isk
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The Suicide SquareNew Technology
New ProductIncreased Risk
Incr
ease
d R
isk
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The Suicide SquareNew Technology
New Market
Increased Risk
New ProductIncreased Risk
Incr
ease
d R
isk
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The Suicide SquareNew Technology
New Market
Increased Risk
New ProductIncreased Risk
Incr
ease
d R
isk
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Failures not merely negligence
Attributable to lack of− understanding customer requirements
− creating dramatic differences in current capabilities
− understanding additional capabilities
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Technology Management
Strategic focus
Business process
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Technology Strategy vs. Corporate Strategy
Specify the role technology innovation plays in achieving the firm's overall objectives
Specify the types of products, markets, applications and technologies for focus
Identify the company Core Competence
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Strategic FocusChoose attractive strategic markets or market segments to participate in.
Find “Beacons” in selected markets and market segments.
Identify core competencies needed to address products, markets and applications.
Plan a product, market, application / competency succession strategy.
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Business
PRODUCT MARKET APPLICATION
Product: What we supply to add value.
Market: Who we supply the value to.
Application: How customers use the product torealize value.
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Business
PRODUCT MARKET APPLICATION
Automotive
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Business
PRODUCT MARKET APPLICATION
VW GroupGM/ OpelBMW/ Rover Ford
Hose &Tubing Assemblies
AC Systems
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Strategic Resources: Focus and Risk
Assign resources to reflect strategic focus.
Assign resources according to the acceptable level of risk.
Reconcile differences between the stated strategy and specified resources.
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Stage – Gate ProcessGo/ No-Go
ScreenGo/ No-Go
ScreenGo/ No-Go
Screen
Develop Develop Launch
1st 2nd 3rd nthSTAGE
Ideas
Investigate
Modified Stage-Gate with Continuous Customer Interaction
Development New product
IDEAIDEAStrategic
focus
Customer
Customer
n-thDevelopment
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Concurrent Business Development
Cross-disciplinary teamsKnowledge must broaden− Engineers are “technical” experts; but must
understand the business− Managers are “business” experts; but must
understand the technology
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Case Study: Technology Choice
Grumman Corporation
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Basic Factors in Evaluating a Technology
Will the technology satisfy a market sometime in the future (Market Need)?− Does it provide improved performance?− Is it lower priced or does it reduce costs?− Is its market diffusion rate acceptable?
When will the product become significant (Timing)?
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Basic Factors in Evaluating a Technology (cont.)
Will the technology be commercially viable (Economics)?
− Does the market exist or will it be created?− Does the potential market size justify the
investment?− Is the production process feasible and practical?− Is the product profitable to manufacture?
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Class Presentation Questions
What are current Grumman’s distinctive technological, marketing or other competency?
Looking back, what technologies/products/services Grumman should have considered to develop/commercialize?