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R&D Management 2.96 - Management in Engineering, Fall 2004 Massachusetts Institute of Technology Department of Mechanical Engineering Instructors: Professor Jung-Hoon Chun and Professor Alexander d'Arbeloff

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Page 1: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

R&D Management

2.96 - Management in Engineering, Fall 2004Massachusetts Institute of Technology Department of Mechanical Engineering Instructors: Professor Jung-Hoon Chun and Professor Alexander d'Arbeloff

Page 2: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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Outline

Risk Factors in R&D

Strategic Focus

Stage-Gate Process

Technology Choice Case

Page 3: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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Attrition Rate of New-Product Ideas

For every 11 serious ideas* 3 enter development* 1.3 are launched* 1 succeeds

Page 4: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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Causes of New Product Failure

Inadequate market analysis Product problem or defects Lack of effective marketing effort

Higher costs than anticipated Competitive strength or reaction Poor timing of initiative

Technical or production problem All other causes

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

Figure by MIT OCW.

Page 5: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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Attempts to Start New Business

One success in ten

The odds are much poorer for new ideas

Page 6: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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Perilous Path to New Business

Using technology superiority alone

Lack of understanding in additional capabilities

Product / service not filling unmet customer need

Underestimating competition

Unable to nurture the new business

Page 7: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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The Suicide Square

New Technology

Incr

ease

d R

isk

Page 8: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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The Suicide SquareNew Technology

New ProductIncreased Risk

Incr

ease

d R

isk

Page 9: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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The Suicide SquareNew Technology

New Market

Increased Risk

New ProductIncreased Risk

Incr

ease

d R

isk

Page 10: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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The Suicide SquareNew Technology

New Market

Increased Risk

New ProductIncreased Risk

Incr

ease

d R

isk

Page 11: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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Failures not merely negligence

Attributable to lack of− understanding customer requirements

− creating dramatic differences in current capabilities

− understanding additional capabilities

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Technology Management

Strategic focus

Business process

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Technology Strategy vs. Corporate Strategy

Specify the role technology innovation plays in achieving the firm's overall objectives

Specify the types of products, markets, applications and technologies for focus

Identify the company Core Competence

Page 14: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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Strategic FocusChoose attractive strategic markets or market segments to participate in.

Find “Beacons” in selected markets and market segments.

Identify core competencies needed to address products, markets and applications.

Plan a product, market, application / competency succession strategy.

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Business

PRODUCT MARKET APPLICATION

Product: What we supply to add value.

Market: Who we supply the value to.

Application: How customers use the product torealize value.

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Business

PRODUCT MARKET APPLICATION

Automotive

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Business

PRODUCT MARKET APPLICATION

VW GroupGM/ OpelBMW/ Rover Ford

Hose &Tubing Assemblies

AC Systems

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Strategic Resources: Focus and Risk

Assign resources to reflect strategic focus.

Assign resources according to the acceptable level of risk.

Reconcile differences between the stated strategy and specified resources.

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Stage – Gate ProcessGo/ No-Go

ScreenGo/ No-Go

ScreenGo/ No-Go

Screen

Develop Develop Launch

1st 2nd 3rd nthSTAGE

Ideas

Investigate

Page 20: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

Modified Stage-Gate with Continuous Customer Interaction

Development New product

IDEAIDEAStrategic

focus

Customer

Customer

n-thDevelopment

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Concurrent Business Development

Cross-disciplinary teamsKnowledge must broaden− Engineers are “technical” experts; but must

understand the business− Managers are “business” experts; but must

understand the technology

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Case Study: Technology Choice

Grumman Corporation

Page 23: Management of Technologydspace.mit.edu/bitstream/handle/1721.1/79633/2-96-fall... · 2019-09-12 · Stage-Gate Process Technology Choice Case . MASSACHUSETTS INSTITUTE OF TECHNOLOGY-3-Attrition

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Basic Factors in Evaluating a Technology

Will the technology satisfy a market sometime in the future (Market Need)?− Does it provide improved performance?− Is it lower priced or does it reduce costs?− Is its market diffusion rate acceptable?

When will the product become significant (Timing)?

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Basic Factors in Evaluating a Technology (cont.)

Will the technology be commercially viable (Economics)?

− Does the market exist or will it be created?− Does the potential market size justify the

investment?− Is the production process feasible and practical?− Is the product profitable to manufacture?

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Class Presentation Questions

What are current Grumman’s distinctive technological, marketing or other competency?

Looking back, what technologies/products/services Grumman should have considered to develop/commercialize?