manager’s role in engagement presented by nancy carlson learning & development leader employee
TRANSCRIPT
Manager’s Role in Engagement
Presented by Nancy Carlson
Learning & Development Leader
Employee
Manager’s Role in Engagement
Presented by Nancy Carlson
Learning & Development Leader
Employee
(Engagement = Emotional involvement or commitment)
Impact of Engagement
Highly committed employees try ??% harder The Corporate Leadership Report (CLC) 2007
Impact of Engagement
Highly committed employees try 57% harder The Corporate Leadership Report (CLC) 2007
Impact of Engagement
Highly committed employees try 57% harder The Corporate Leadership Report (CLC) 2007
“Best Employers” 78% Overall employee engagement&
Total Shareholder Return is 22% above average Aon/Hewitt 2011 Global Best Employer Research for 2010
Individual Introductions
Name/Role What do you like most about your job?
Table Discussion
What motivates you to come to work every day?
Write your answers on your flip chart
(5 minutes)
Top Engagement Triggers
Make a ConnectionShow the Contribution
Engagement is an emotional involvement or commitment
Tool to Measure Engagement
Tool from First Break All the Rules
Step 1 – Fill it out for yourselfStep 2 – Think about your team and how
they would fill out this survey and put their average score in the second column.
(3 min)
Table Exercise: How can you Impact Engagement?
Step 3 – At your table discuss and list 5 things on
the flip chart that a manager can do to increase someone’s engagement score.
Next to each action identify the question(s) that will be impacted by your action.
(10 min)
Summary
Manager’s role in employee engagement: Motivate with mutually created goals Reward success, including milestones Leverage and develop strengths Build a trusting a collaborative team
Engagement Triggers:ConnectionContribution
Impact of Engagement
Highly committed employees try 57% harder The Corporate Leadership Report (CLC) 2007
“Best Employers” 78% Overall employee engagement&
Total Shareholder Return is 22% above average Aon/Hewitt 2011 Global Best Employer Research for 2010
Summary
Manager’s role in employee engagement: Motivate with mutually created goals Reward success, including milestones Leverage and develop strengths Build a trusting a collaborative team
Engagement Triggers:ConnectionContribution