managing - rutgers university
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Managing & Leading
From Maintaining Order to Encouraging Change
Management Leadership
What’s the Difference?
Tricia Nolfi, 2019
Leadership & ManagementLeadership ActivitiesProduces change and movementFocuses on:○ Establishing direction○ Aligning people ○ Motivating/inspiring
people
Management ActivitiesProduces order and consistencyFocuses on:○ Planning and
budgeting○ Organizing people○ Controlling and
problem solving
3Kotter, 1990Tricia Nolfi, 2019
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Major activities of management and leadershipare played out differently, however, both are essential
for an organization to prosper and change.
Tricia Nolfi, 2019
From Maintaining Order to Inspiring Change
○ A leader’s style is composed of two major types of behaviors: task and relationship
○ An effective leadership style that is High-High style (i.e., high task/high relationship) is conducive for leading change
○ Which do you feel you focus on the most?
5Tricia Nolfi, 2019
● Heavy emphasis on structure and plans
● Focuses on schedules for getting things done
● Definines structure and goals
● High priority of task completion
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○ Heavy focus on meeting needs of others
○ Considers employees strengths and weaknesses
○ Uses motivation to achieve goals
○ Pays attention to environmental conditions
TASK ORIENTATION RELATIONSHIP ORIENTATION
Tricia Nolfi, 2019
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LEADING CHANGEWhy Is It So Important?
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○ Current era of unprecedented change○ Accelerating pace of change○ Fastest penetration of new
technologies○ Significant shifts in citizen/consumer
preferences, government regulation, competition, and new organizational models
○ Redesigning organizations to be more nimble and agile is a priority of both public and private sector leaders
Change-oriented leadership
8Waldman, 2019; Bersin, J., McDowell, T., Rahnema, A., Durme, Y.V. ,2018)\ Tricia Nolfi, 2019
Push Your PerspectiveReact
Problem Solve
Roadblocks
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Proact
Anticipate Opportunities
Openings
Tricia Nolfi, 2019
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Key Behaviors● Embrace the speed of change● Encourage the free flow of ideas● Examine new communication tools● Remove obstacles● Implement continuous improvement
strategies
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questions?
Thank You!Dr. Tricia [email protected]
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Bersin, J., McDowell, T., Rahnema, A., Durme, Y.V. (2018). The organization of the future: Arriving now. Deloitte Global Human Capital Trends 2017. Deloitte University Press. Kotter, J. P. (1990). A force for change: how leadership differs from management. New York : London: Free Press ; Collier Macmillan.Northouse, P. G. (2018). Leadership: theory and practice (8th ed). Thousand Oaks: SAGE.Waldman, D. A., & O’Reilly, C. A. (2020). Leadership for organizations. Los Angeles: SAGE.
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Sources
Tricia Nolfi, 2019