MARC COURTOIS CHAIR OF THE BOARD

CULTURE OF INNOVATION

THE NEXT LEVEL

IMPROVING PERFORMANCE

OPTIMUM LEVEL

SAFETY – OUR FIRST PRIORITY

RATE OF IFR TO IFR LOSSES OF SEPARATION PER 100,000 MOVEMENTS (5-YEAR MOVING AVERAGE)

STRONG SAFETY CULTURE

GLOBAL COLLABORATION

SMS MATURITY

KEY TO OUR SUCCESS

CHAIRMAN’S AWARD FOR EMPLOYEE EXCELLENCE

INDUSTRY LEADERSHIP

SERVICE CHARGE REDUCTIONS

INVESTING IN THE FUTURE

GLOBAL SURVEILLANCE

BOARD OF DIRECTORS

CONGRATULATIONS

SERVING A WORLD IN MOTION

THANK YOU