march 2014 mmhlammhlammhla.com/pdf/newsletter0314.pdf · dos heather detlefson! oops! correction!...
TRANSCRIPT
MMH&LA - the source for information and education, and the advocacy voice forthe hotel and lodging industry in the metropolitan Memphis area.
MMHLAMMHLAMetropolitan Memphis Hotel & Lodging Association
www.mmhla.com
March 2014
May 21 – MMHLA Luncheon, Location TBA
Stars of the
Industry!April 16
To Make Reservations:
Phone: 901-752-9902Fax: 901-752-0743
MMHLA OFFICERS & BOARDMMHLA Offices:7730 Goshawk CoveCordova, TN 38016901-752-9902901-752-0743 (fax)[email protected] Callahan, Executive DirectorMMHLA Officers:Wayne Tabor........................ChairmanMary Calorio.........................PresidentBill Spencer..................Vice PresidentDoug Owings.......................TreasurerTricia Weatherford................SecretaryJohn Rucker............Sergeant-at-armsMMHLA Board of Directors:Ghee AlexanderDoug BrowneShawn DankoAnne-Marie FamaletteMohamad HakimianKevin KaneJimmy KiserPierre Landaiche
Chuck PinkowskiDr. Radesh PalakurthiSam WardRick Zurburg
Peabody HotelRegistration, 11:30 a.m.Luncheon, 12:00 noon
Coming Soon!Stars of the Industry That’s right! Who are your stars? Well, don’t forget them. The nomination dead-line is March 31, Awards luncheon April 16. Please honor your Stars by nominat-ing them for these awards. Got ques-tions? contact Peggy Callahan, 901-752-9902, [email protected].
We swapped the names of “an Em-bassy Suites duo” in last month’s issue! The caption should have read: An Embassy Suites duo! 2013’s Full Service Property Manager of the Year, Amanda Solomon, on the right, with DOS Heather Detlefson!
OOPS! CORRECTION!
NEW MEMBER!Mid-South Drug TestingKelly DobbinsPresident3294 Poplar Avenue, Suite 440Memphis, TN [email protected]
In response to recent outbreaks of food borne illnesses reported in Shelby County and on recent cruise ships, the focus of the March 19 luncheon at the Doubletree East has been changed to address the issue of Norovirus Food Borne Illness outbreaks. This 20 minute presentation by Rick Zurburg is information important to everyone in the hospitality industry. Learn what causes food contamination, how to prevent it and what to do when it occurs. Among the points to be covered: • What YOU need to know about food safety to better protect yourself, family employees and guests!• How all food handlers including serv ers and kitchen staff can contaminate food and spread Norovirus.
• What causes this biological contami- nation.• The need for daily checks and rein forcement of basic hygiene to prevent the spread of Norovirus.• What to do when ill food handlers show up for work.• Responding to food borne illness outbreaks.• Cleaning up after people that become sick.
In addition, Stan Moser of Environclean will present an overview of what his company can do for you to address this problem.A quick Q&A session will follow.Don’t miss it. Contact Peggy Callahan
and make your reservations. the num-bers are in the box on the right.
FOOD SAFETYWhat You Need to Know & What You Can Do!
page 2
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Welcome to the 16th Annual Lodging Industry Update! Let Anne-Marie Famelette, Courtyard by Marriott Col-lierville, & Peggy Callahan check you in!
Glad you’re here! Pinkoski & Company’s Chuck Pinkowski & Gloria McCollum with Hilton Memphis’ Bill Spencer.
Bob Cox & Jonathan Mulroy both of Staybridge Inn & Suites, are glad to be here!.
MMHLA Chairman Wayne Tabor with TnHA’s Greg Adkins. Later this month we should meet at my place, Greg says.
Prez Mary & Hospitality Federal Credit Union’s Calvin Ridenhour enjoy a “photo-op moment!”
Pinkowski & Company’s David Pear with old compadre Marty Boscassy, now of Coastal Phoenix Investments.
Jeff Higley, the HotelNews-Now guy, here to help the MMHLA make a little news!
“RevPar is up across the nation,” Jeff Hig-ley says in his recap of 2014.
The Hilton’s Heidi Scartozzi & Doubletree Downtown’s Ghee Alexander look pretty happy to be here too.
Great room! Great crowd! Marvelous speakers! Let’s get this show on the road! Prez Mary tells it like it is!
How good was 2013 vs 2012? Everyday 14 more rooms sold; revenue up $29,687. For the year 5,271 more rooms sold, earning $10,833,901 more in revenue! Chuck Pinkowski recaps local industry numbers for 2013.
Jeff Sanford, Jeff San-ford Consulting: “Nobody invests in bad, rundown neighborhoods unless a serious hope of revitaliza-tion is expected.”
Hilton Worldwide’s Jim Hol-thouser: “Today’s consumer is 3D: Discerning, Disciplined, Digital.” And, FYI, the Chinese are getting in to traveling!
Hey! Let’s all take a bow. Chuck Pinkowski with Bill Spencer, Jim Holthouser & Jeff Sanford.
INDUSTRY UPDATEThe 16th Annual LODGING
Friday, February 21, 2014, Hilton Memphis
page 3Like it never even happened.®
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Another Friday, February 21 Event? Wow! Celebrating the 50th Anniversary of the emphis estaurant ssociation!
That’s right! An exciting night of American cross-cultural trivia, Friday, February 21, at the Holiday Inn University of Memphis! And it was a night espectacular!
Pierre Landaiche lifts a glass!
Louis Costable, SYSCO Memphis, receives MRA’s Distinguished Associate Member of the Year award from MRA President, Patrick Reilly.
A good time? Yep! It’s Anne-Marie Famalette, TNHA’sLisa Bass & Lisa Rucker!
Hey! is this a nice
shindig or what?
Here’s Chuck
& Jenny Pinkowski.
It’s Ridgeway Communications’ Jim Gordon in a funky moustache!
Aye Caramba! Es Senora y Senor Doug Owings!
From the Residence Inn comes Trisha Weatherford with hubby Doug Weatherford, from the Peabody.
Peppering the crowd with challenging ques-tions, head cowboy Rick Zurburg & Chuck Gardner of Challenge Entertain-ment.
Winning the costume contest, the Doug Owings table! Adios amigos! And hasta la vista baby!
Coming all the way from Heartbreak Hotel! & going clockwise from the left: Billy L. Bozeman, Divieyun Garrett, Devin Chiles, Ronnie Crawford, Beth Morvan & Gloria Crawford.
TRIVIA NIGHT!TRIVIA NIGHT!
M R A
And the Winners!1st Place – Hilton Corporation; 2nd Place – Gold Strike3rd Place – Blacksheep; Delta Airline Tickets – Bridgette Askew, FedExFamily House
page 4
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On February 25 and 26, several members of our Association traveled to Nashville for “Day on the Hill”. I have partici-pated for the past several years, but was unable to join our members this year due to a business conflict. Doug Browne, Peggy Callahan, John Rucker, and Wayne Tabor joined the largest delegation ever to host our “Pancakes and Politics”. Many legislative staff members and lobbyists were shocked at the amount of people that attended to represent the
hospitality industry. Greg Adkins and the entire TnHTA staff worked diligently to make this event one for the record books. Their pineapple invitations, pancakes and politics and the reception were a hit with all of the legislators and attendees. Below is a summation of this great event. (Summa-tion complied and provided by Greg Adkins, President & CEO, Tennessee Hospitality & Tourism Association.) Again, thank you Greg and team for such a
fantastic “Day on the Hill”! DAY ON THE HILL SUMMATION1. Over 90 individual legislative meet-
ings conducted.2. Approximately 190 TnHTA members
attended Day on the Hill.
Pancakes & Politics Make for a Record-breaking Day on the Hill!
On an average day in 2012 in Tennessee, tourists spent $42.7 million in the following businesses: • $13.2 million in restaurants, groceries, &
drinking places
• $13.4 million on transportation (air, car, taxi, gas, rentals, etc.)
• $ 7.2 million on hotels & lodging (motels, cabins, campgrounds, vacation homes/condos, bed & breakfast inns, etc.)
• $ 4.4 million on retail trade (gifts, clothes, incidental retail, etc.)
• $ 4.5 million on entertainment & recreation (parks, museums, historical sites, amusements, performing arts/shows, golf, fishing, water sports, theme parks, spectator sports, etc.)
The Year At A GlanceIn 2012, tourist activity in Tennessee...
• Generated $16.2 Billion in direct tourist spending.
• Directly generated 146,200 jobs and 280,000 jobs directly & indirectly.
• Produced $3.3 Billion in direct payroll and $5.7 Billion in direct and indirect payroll.
• Created $451 Million in local county taxes.
• Created $785.7 Million in State tax revenue.
• Created $2.6 Billion in total federal, state, and local taxes.
I hope that I will get to see each of you at our monthly lunch March 19 at the Double-tree on Sanderlin, and please don’t forget to bring a potential member with you. So till next month, same time, same place, (Study prepared for the Tennessee Department of Tourist
Development by the U.S. Travel Association)
Mary
Mary CalorioPresident, MMHLA
3. 520 Pancakes cooked and served at the “Politics and Pancakes” Breakfast. 4. Over 350 people attended the Legislative Reception.5. 90 women attended the WITH Reception (largest turnout of a local chapter in the
United States).6. Three of the most powerful State Officials spoke to TnHTA and supported the hos-
pitality and tourism industry in their comments.You can view the Governors speech on the TnHTA Facebook page: https://www.facebook.
com/photo.php?v=10151990748467406&set=vb.194682407405&type=2&theater.A few years ago, I included a “Did You Know?” fact sheet in one of my editorials. After
comparing this years’ facts to that one, I decided to run the FACTS again using 2012 data. I firmly believe that if you are in the hospitality industry, you should know what your industry contributes to the economy. Please take a few moments to read below and then SHARE with your staff. We should all be very proud to be a part of such a great industry!!! DID YOU KNOW?
MMHLA7730 Goshawk CoveCordova, TN 38016
2014 CALENDAR
Mar. 11 – TiPs ABC Class; Fogelman Executive Center, University of Memphis, 901-861-2535, [email protected]. 20 – ServSafe Food & Beverage Certification Training; Fogelman Executive Center, Univer- sity of Memphis, 901-861-2535, [email protected]. 25 – TiPs ABC Class; Courtyard Collierville, 901-861-2535, [email protected]. 10 – ServSafe Food & Beverage Certification Training; Courtyard Collierville, 901-861-2535, [email protected] 21 – MMHLA Luncheon; LOOKING FOR A LOCATION.June 18 – Annual MMHLA Golf Tournament; Cottonwood, Tunica, 1 p.m. shotgun.July 16 – Program & location to be determined.
Dates & locations subject to change. (*Indicates change from normal 3rd Wed. of month)All 2014 luncheon programs and locations are not yet set. If you would like to volunteer a venue or present a luncheon program please contact Peggy Cal-
lahan. Her numbers are in the Upcoming Events box on the cover.
Aug. 19/20 – Southern Lodg- ing Summit @ Memphis; Peabody/MCCC, Tues., noon lunch, reception/din- ner 6 p.m.; Wed., 7:30 a.m.- 3:30 p.m.Sept. 17 – Program to be de- termined; Sheraton Memphis Downtown.