MARCUS R. OWENS3206 Collins St. Clinton MD. 20735  |  MarcusOwens94@Gmail.com  |  301-957-1825

OBJECTIVE To gain valuable work experience in the fields of business finance, while studying to obtain a CPA certification.

SKILLS & ABILITIES

Microsoft Word and Excel 2010 & 2013PC and MacCustomer ServiceTeam WorkInterpersonalDetail Oriented Problem Solving

EXPERIENCE SALES CONSULTANT SHEEHY FORD OF MARLOW HEIGHTS5000 Auth Rd. Marlow Heights, MD 301-423-495012/2015-3/2016

Customer Service, know car packages, warranty information, process new and used car loan paperwork, process trade appraisals, process new car and used car packets, explain credit information, explain payment terms.

TELLER ESSEX BANK2120 Baldwin Ave. Crofton, MD 410-721-87774/2015-8/2015

Count and balance working and excess cash at beginning and end of shifts; Process different banking transactions; checking deposits and withdrawals, savings account deposit and withdrawals; Cash checks; Process loan, mortgage, and utility payments; Handle Business account transactions and account inquiries; Answer phones; customer service.

SALES ASSOCIATE MACY’S DEPARTMENT STORE11200 Mall Circle Waldorf, MD 301-870-580005/2013-01/2014

Assisted customers with item selections; worked with customer service with; exchange clothing items; stocked and restocked items; worked with cash and used register; performed other duties as required.

EDUCATION FROSTBURG STATE UNIVERSITY, LARGO, MD.ACCOUNTINGPresentFROSTBURG STATE UNIVERSITY, FROSTBURG, MD.ELECTRICAL ENGINEERING01/2014-06/2014NORFOLK STATE UNIVERSITY, NORFLOK, MD.

MUSIC MEDIA06/2012-06/2013FRIENDLY HIGH SCHOOL, FT. WASHINGTON MD.HIGH SCHOOL DIPLOMANational Honor Society, 2010-2012; Math Honor Society, 2011-2012; Tri-M Music Honor Society, 2012Honor Roll, 2008-2012

COMMUNICATION 6 Years of customer service experience2 Years of office experience

LEADERSHIP Assistant Drum Major, National Honor Society, Tri-M Music Honor Society, National Math Honor Society

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