margaret stark, forensic services group, new south wales police force: working together - the use of...
DESCRIPTION
Margaret Stark, Director Clinical Forensic Medicine Unit, Forensic Services Group, New South Wales Police Force; Adjunct Professor, The University of Sydney delivered this presentation at the 2013 National Forensic Nursing conference. The annual event promotes research and leadership for Australia’s forensic nursing community. For more information about the conference and to register, please visit the website: http://www.healthcareconferences.com.au/forensicnursingTRANSCRIPT
National Forensic
Nursing Conference
Friday 22nd February 2013
Sydney
Working Together
The Use of Multidisciplinary Teams to
Provide Clinical Forensic Medical Services
A UK Perspective
Margaret M Stark
Director, CFMU, NSW Police Force
Adjunct Professor, University of Sydney
Presentation Aims
• Outline the changes in legislation that have enabled
multi-disciplinary team (MDT) service delivery
• Provide an example of one model of MDT healthcare
in police custody
• Illustrate the need for the development of quality
standards for healthcare professionals
• Explain the requirement for robust clinical governance
procedures
Are there any lessons for Australia?
Guardian 22/06/2010
“Rapists going free through errors by inexperienced
doctors says BMA: vital clues being missed due to
shortage of fully trained forensic experts, according to
British Medical Association.”
= Need for a Clinical Forensic Medical Service
(CFMS)
Clinical forensic medicine (CFM)
• …includes all medical [healthcare] fields which
may relate to legal, judicial and police systems (Payne-James JJ. 1994)
Divided into the disciplines of:
– General forensic medicine – custody, traffic, crime
scene
– Sexual offence medicine – adults/children
CFM – shared aspects
• Consent and confidentiality
• Injury interpretation
• Mental health
• Forensic science and toxicology
• Medical witness
History in the UK
• 1830 First “Superintending Surgeon” appointed to the
Metropolitan Police established 1829
• 1888 The Metropolitan Police Surgeons‟ Association was formed
• 1951 Developed into a National Association, with many
international members, Association of Police Surgeons (APS)
• 2002 Association of Forensic Physicians (AFP)
• 2006 Faculty of Forensic and Legal Medicine of the Royal
College of Physicians of London (FFLM)
– Professional body for forensic physicians, setting standards.
Legislation in England and Wales
• Police and Criminal Evidence Act 1984 and Codes of
Practice issued under the Act – in force 1986
• Code C - The Detention, Treatment and Questioning
of Persons by the Police
• Registered medical practitioner provide care
• Audit Commission 1998 Recommendation to review
CFMS provided in the light of the increasing demand
Impetus for change?
• Paucity of skilled forensic physicians (FPs)
• Increasing cost of the current service provision
• Compulsory risk assessment of those detained in
police custody resulting in increased call-outs
Introduction of health care professionals
• Kent Custody Nurse Scheme commenced in 2000 with
the Gannon report, an independent evaluation, published in 2002
• Onsite nurse improves the clinical care of detainees
• Stressed the importance of training and adhering to the relevant professional standards
• Home Office Working Party report 2001 recommended amending the Codes
• 2003 Home Office Circular introduced the concept of Healthcare Professionals in custody centres
Healthcare professional
• Defined as a “Clinically qualified person who is
working within the scope of practice as determined by
their relevant professional body and who is registered
with that body as competent to practice.” (Home Office Circular
020/2003
• National Occupational Standards were then
developed to deliver healthcare services in police
custody regardless of the model of service provision (www.skillsforhealth.org.uk Functional map for HCPs working in police custody settings. Skills for health, 2007.)
Regulatory and Professional bodies
• General Medical Council (gmc-uk.org)
• Nursing and Midwifery Council (nmc-uk.org)
• Health & Care Professions Council (hcpc-uk.org)
• Faculty of Forensic and Legal Medicine (fflm.ac.uk)
• College of Paramedics (college of paramedics.co.uk)
• British Medical Association BMA (bma.org.uk)
• Royal College of Nursing RCN (rcn.org.uk)
Partnership working needed
• Police with local healthcare teams
• Little research looking at the health needs of detainees in police custody (cf. prison)
• Evidence that detainees are more likely to have chronic health conditions when compared to the general population
• Increased incidence of alcohol/drug use and mental health problems
Ceelen M. et al. Health care issues and health-care use among detainees in police custody. JFLM 2012:19;324-331
Payne-James JJ. Et al. Healthcare of detainees in police custody in London, UK. JFLM 2010:17;11-17
Provision of healthcare in custody
• Doctors, nurses, paramedics, emergency care practitioners
• Outsourced to private/commercial companies, employed staff, self-employed contractors/ service providers
• No formal data, variable standards, no formal regulation
Payne-James JJ. et al. Provision of forensic medical services to police custody suites in England and
Wales: Current practice. JFLM 2009; 16:189-195
Example of HC provision Webb, Stark, Cutts et al. JFLM 2010:17;368-373
• MDT using forensic physicians, nurses and paramedics supported by admin staff
• Call centre/management with appropriate triage
• Protocols developed to assist decision making; used by police and call centre staff (training)
• Nurses/paramedics cover the majority of calls
• FPs examine all complainants of sexual assault, assessments under the Mental Health Act/RTA, detainees/police officers post TASER and critical incidents
• Support non-medical staff/provide police with advice
HCP Training
• Two day training course/Shadowing
• Level 1 HCP all assessments (50) discussed with duty
doctor
• Assessment of practice by Level 4 HCP: review of
notes ensuring full range of cases, competency logbook
• Learning needs analysis throughout
• Level 2 – trained for PGDs, practice autonomously
using protocols/advice from duty doctors as required
HCP Training 2
• Level 3 Minimum of 150 cases to required standard
• Further training to take forensic samples, report writing and courtroom skills
• Continue to be supported by duty doctor at all times with telephone advice and clinical supervision provided by Level 4 HCP
• Level 4 HCP clinical supervisors/managerial role in the area
Forensic physicians
• Similar training except the third days covers the
knowledge base for the physician-only cases
• Further training required for sexual assault
examination for both children and adults
Record keeping
• Clinical pro forma
• Scanned with police documentation
• Computer system can produce statistics for audit purposes, e.g.
– Type of call type
– HCP involved
– Response time
– Statement requests
– Court attendances
Clinical Audits performed
• Clinical pro forma content (mandatory content)
• Medicines management (medication
given/review of drug records)
• Forensic sampling (which samples taken and
within FFLM recommendations)
Clinical Incidents and Positive
Interventions
• Specific reporting form
• Review by the Risk Management Committee
• Feedback provided to reporter as appropriate,
e.g. remedial action required
• Lessons Learned publication sent to all agencies
Clinical Incidents and Positive
Interventions
• Survey period Jan-Dec 2009
• 86,184 patient/detainee episodes
• Over 11 constabularies
• 159 clinical incidents/positive interventions
(0.2%)
• Limitations – underestimation
• Need to encourage reporting of incidents
Clinical Incidents and Positive
Interventions
• Clinical incidents n=39
• Prescribing issues n=38
• Health and Safety n=13
• Organisational n=23
• Positive interventions n=21
• Professional n=25
Clinical governance
• Risk management
• Staff management and performance
• Continuous professional development
• Clinical audit
• Information management – patient records
• Communication
• Leadership
• Team working
Next steps
• e-learning modules
• Reflection monthly clinical conundrum online forum
• Further mental health and substance misuse training
• SOM nurse examinations: Level 1 adults only, 20 cases
with high quality colposcopic pictures
• Adolescents post pubertal 10 further cases
• Joint examination with paediatricians
Need for standards
• CFM not recognised as a speciality
• No nationally agreed mandatory standards for
training
• Current quality of training sub-standard and
inconsistent when compared with the relevant
standards as set out by the regulator GMC
Stark MM. & Norfolk GA. Training in clinical forensic medicine in the UK - Perceptions of current regulatory
standards. JFLM 2011: 18; 264-275
Quality standards FFLM
[See www.fflm.ac.uk]
• Developed for doctors (2011) and HCPs (2012)
• Recommendations for Regional Sexual Assault Referral Centres (2008)
• Recruitment
• Initial training
• Workplace-based supervision
• Continuing professional development
• Service level standard
Recruitment
• Crucial
• Experienced practitioners
e.g. high quality nurses with evidence of decision
making and autonomous practice
e.g. doctors with postgraduate experience – post
membership/fellowship
Initial training
• Induction to a different environment
• Face-to-face training using a variety of teaching methods
• Trainer should be subject matter expert
• Online/distance learning component
• Cover core competencies
• Regular assessment by trainer/supervisor
• Individuals learning needs assessed – use of spiral curriculum where new learning is related to previous learning
Training of new recruits
• Structured formal training
• Named clinical and educational supervisor
• Educational supervisors should be trained and undergo
performance review Stark MM. & Norfolk GA Training assistant forensic medical examiners in London, UK. JFLM
2010:17;194-197
• The professional body, the FFLM, should set up
training programme for educational supervisors,
including appraisal skills Stark MM. Principal forensic physicians as educational supervisors. JFLM 2009:16;392-396
Continuing professional
development CPD
• CPD - online/face-to-face
• Appraisal
• Ongoing supervision/mentoring
• Post graduate qualifications
Supervision
• Educative
• Supportive
• Managerial/administrative
Kilminster et al. AMEE Guide No.27: Effective educational and clinical supervision. Medical Teacher
2007;29:2-19
Supervision
• Clinical supervisor is a
trainer who is selected and
appropriately trained to be
responsible for overseeing a
specified trainee‟s clinical
work and providing
constructive feedback during
a training placement
• Educational supervisor is a
trainer sho is selected and
appropriately trained to be
responsible for the overall
supervision and management
of a specified trainee‟s
educational progress during a
training placement and
responsible for their appraisal
Postgraduate qualifications
• Diploma in Forensic Medical Sciences
• Diploma in the Forensic and Clinical Aspects of
Sexual Assault
– Worshipful Society of Apothecaries
• PgC/PgD/MSc in Advanced Forensic practice
(custody and/or sexual assault) badged by
UKAFN for nurses/paramedics Staffordshire
University
Postgraduate qualifications - 2
• Membership of the FFLM
• FFLM has plans to introduce a Licentiate
examination for nurses and paramedics
• Diploma/MSc course at Ulster and Central
Lancashire Universities
Inter-professional education (IPE)
• This is essential for MDT working
• Develop insights, shared knowledge and team
work skills that promote effective collaboration
to deliver high quality care efficiently (Freeth,
2007)
• Reciprocal shadowing
• Case-based discussions
Conclusion
• Variability in service delivery in the UK
• Training & support paramount
• Expertise requires relevant knowledge, required
skills and experience = „considerable caseload‟
• Significant risk
– Vulnerable population: complainants and suspects
– Actions scrutinised in court!
Thank you!
www.fflm.ac.uk