mark merifield, the national archives isko – 24 october 2013 availability is everything
TRANSCRIPT
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Mark Merifield,
The National Archives
ISKO – 24 October 2013
Availability is everything
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Information and Information risks
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Information is the lifeblood of an organisation
are we currently
“bleeding out”?
Common mantra for 21st Century information management professionals
But
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Value
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Risk Cost
Complexity
Volume Velocity
VeracityVariety
Information
Digital
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Blood…
Movement
Flow…
Stream…
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Dams…
Obstacles
Diversions…
Crevices…
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We know who the bad guys are?
Us
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The only evidence beyond surmise that Dept X rely upon to support their assertion that the document is not held,
is their failure to locate it.
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ICO Tribunal Ruling
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The implication behind this …statement …must be the fact that
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Sir Menzies Campbell
there was a failure to keep sufficient record and track of documents of significance
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“Transfer of records from Dept Y to Depts Z and A has resulted in two scenarios
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TNA report
that have effectively rendered metadata captured in the EDRMS as lost.”
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The environment and environmental risks
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Enterprise growth
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“Hunting and Harvesting in a Digital World, the 2013 CIO Agenda” Mark P McDonald, Gartner, January 16 2013”
Operational results
Reducing costs
New customers
Improving IT
New products and services
Improving efficiency
Attracting the workforce
Analytics and big data
New markets
Concerns at the top
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Flexibility not prescription
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Utilise existing tools, don’t create new ones
Organisations take back risk and responsibility
Understand the strengths and weaknesses of tools
Make it easy for users to do the right thing
Concerns at the centre
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Concernsfromwithin
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“We dream the same dream, we want the same thing” Belinda Carlisle
“And we can’t build our dreams on suspicious minds” Elvis Presley
The Carlisle-Presley Paradox
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Are we haunted by the ‘ghosts in the machine’16
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Reality ‘cheques’
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People will never use your technology in the way it was intended
No one will do it later
Technology won’t fix everything
Change is constant
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A way forward
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Back to brass tacks
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Can
You
Do
Records
Management
In
Google Docs?
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At least, how do you approach the question?
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What are your core business requirements?
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Process
Technology
Content
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Process
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User Focus
Governance, ownership and accountability
Proportionate use of resources
Audit and compliance
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Technology
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Applications perform
consistently
Disposal
Transfer
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Content
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And now abideth
completeness,
usability,and availability,
these three; but the greatest of
these is availability
1 Digital Continuity 13:13
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Business Need (what is it for)
Information (what have you got)
Technology(where is it)
Perfect circles
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One final question
What date is this?
04-06-05
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Mark MerifieldHead of Information Management ServicesThe National Archives
[email protected]://www.nationalarchives.gov.uk/digitalcontinuity
#afraidofducks