market leader upint unit 3

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    Building relationships

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    Business brief y trusty established normsy social relationshipsy suppliery distributory partnersy e-marketplacesy procurementy strategic alliancey joint venturey merger

    y consortiumy shareholder valuey stakeholder theory y stakey company townsy social audity annual reporty social responsibility y racismy sweatshop labour

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    t rus tto have belief or confidence in the honesty, goodness,skill or safety of a person, organization or thing:

    y My sister warned me not to .. him.y . me - I know about these things.y .. your instincts and do what you think is

    right.y I don't .. air travel - it's unnatural.

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    p rocuremen ty the obtaining of supplies:y T hey are reported to have a substantial budget for

    the . of military supplies.

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    mergery when two or more companies join together:y S he's an attorney who advises companies aboutand takeovers.

    y T he of these two companies would create theworld's biggest accounting firm.

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    consor t iumy an organization of several businesses or banks joining

    together as a group for a shared purpose:y a of textile manufacturers

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    audi ty to make an official examination of the accounts of a

    business

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    swe at sho py a small factory where workers are paid very little and

    work many hours in very bad conditions:y.. conditions

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    su ppl iery a company, person, etc. that provides things that

    people want or need, especially over a long period of

    time:y They used to be a leading .. of military

    equipment.y He said that he had got the drugs from his usual

    . (= person who sells drugs illegally).

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    stak ey the amount of money which you risk on the result of

    something such as a game or competition:y S he spent two weeks in Las Vegas playing high- .

    blackjack at the casinos.

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    A typ ical individu al a nd theirre lat ionshi ps

    individualcolleagues

    family

    boss

    friends

    clubs

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    A re lat ionshi p is like a sh a rk, you know. It has to cons ta n tly

    move forw a rd or i t dies.Wood y A llen , A meric an film-m aker and actor

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    Sta rt ing Up - By The key factors companies must consider when

    communicating with their clients:y

    T hey should get to know each other well y T hey should talk to each other regularlyy .y .y.

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    Sta rt ing Up - D- Key to Quizy 1-2-3-4-7-8 a-2pts, b- 1pty 5-6 a-1pt, b-2pts

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    8 -10y Building relationships is not easy for you.

    communication is the key. Make the effort to talk to

    people about problems. Ignoring them wont solvethem and practice makes perfect.

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    11-13y Y ou are making the effort to build good relationships

    but are you trying too hard? It might be better to

    spend more time developing the relationships youhave rather than going out to meet more people.

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    14-16y Congratulations. Y ou obviously enjoy good

    relationships with many of your business associatess.

    Can you use your skills to help those who work with you improve their business relations too?

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    voc abu la ryy Describing relationsy Positive meaning- Negative meaning

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    cemen ty / sI"ment / noun [U] to make something such as an

    agreement or friendship stronger:y T he university's exchange scheme for teachers has.. its links with many other academicinstitutions.

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    resumey / -"zu:m / verb FORMAL If an activity resumes, or if you

    resume it, it starts again after a pause:y N ormal services will be .in the spring.y [+ ing form of verb] He stopped to take a sip of

    water and then speaking.y T he talks are due to ..today.

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    disru pty / dIs"rVpt / verb [T] to prevent something, especially a

    system, process or event, from continuing as usual or

    as expected:y A heavy fall of snow had .the city's transport

    system.y T he meeting was ..by a group of protesters

    who shouted and threw fruit at the speaker.

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    im pa iry / Im"pe@r/ / -"per / verb [T] to spoil or weaken

    something so that it is less effective:y A recurring knee injury may have .his chances

    of winning the tournament.

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    jeo pa rdisey / "[email protected] / / -@`-/ verb [T]y to put something such as a plan or system in danger of

    being harmed or damaged:y S he knew that by failing her exams she could her

    whole future.

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    severy / "sev.@r/ / -@`/ verb [T]y to break or separate, especially by cutting:y T he knife ..an artery and he bled to death.y Her foot was .from her leg in a car accident.y Electricity cables have been by the storm.

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    soury / saU@r/ / saUr / adjectivey unfriendly or easily annoyed:y O vernight, it seemed, their relationship had turned .

    y S he gave me a look.

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    amic ab ley relating to behaviour between people that is pleasant

    and friendly often despite a difficult situation:y His manner was perfectly . but I feltuncomfortable.

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    storm yy / "stO:.mi / / "stO:r- / adjectivey involving a lot of fierce argument and shouting:y a .. debatey T hey had a passionate and often ..

    relationship.

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    st ra inedy to become stretched or to experience pressure, or to make

    something do or experience this:y

    I've put on such a lot of weight recently - this dress is. at the seams.y I . a muscle in my back playing squash.y Don't watch T V in the dark - you'll . your eyes! y

    [+ to infinitive] FIGUR AT IVE I really had to .. (= tryvery hard) to reach those top notes.y FIGUR AT IVE I was .. (my ears) (= listening hard) to

    hear what they were saying.

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    coo ly / ku:l/ adjectivey unfriendly or not showing affection or interest in

    something or someone:y S he was decidedly towards me.y I got a rather reception/welcome this evening.

    What do you think I've done wrong?

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    M u lt i-word verbs1. Tie up2. Beat off

    3. Look into4. Wake up to5. Draw up6. Put off 7. Build up8. Hold on to

    9. Let down10. Count on

    11. Call off 12. Set up13. come up14. Sound out15. Get on16. take off

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    M u lt i-word verbs17. Turn up18. Set off

    19. Hand in20. Look forward to21. Catch up with22. Make up for23. Put by

    24. Switch off 25. Cope with

    26. Play off 27. Put down to28. Take up on

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    M u lt i-word verbs Take off Turn up Set off Tie up

    Intransitive: w/ o an object

    Set up Call off Hand in Look into Beat off

    Transitive: w an object

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    W two pa rt iclesLook

    CatchMake

    Wakehold

    forward

    upupupon

    to

    withfortoto