market working
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The ""$ sks the retailer #hat he needs, and enters it into his &!A.
$ore often than not, the store itself is (lled bustling ith customers and
the retailers do not pay heed to the ""$. The ""$ then tries to (gure
#hat product might be out of stock, or is going to be out of stock in a
#eek and suggests it to the retailer. Also, to get the retailer order
more, the ""$ has options viz.
!iscounts; bulk and at ,)or e*+ -/ discount on Ashokarisht if
bought from the !abur stockist.
"chemes. )or e*+ )ree 0gm !abur 1oney #ith !abur Badam
Tel etc.
ash !iscounts. )or 2*+ )or orders above 03 #hich are paid
for in cash, a discount of 0/.
3. Orders: Reaching a store from the Stockist
After getting the orders fed into the system, the order contents are
transported to the retailer on the very ne*t day. At the delivery, some
of the payment is made in cash and others are held 4very similar to
selling on credit5 for a later time. The payments made are duly noted
and the pending ones are marked. These bills are then redeemed by
the ""$ on his ne*t #eekly beat to the retailer.
. Factors a!ecting orders "# retailers $Sell Ins%:-The numerous factors can be categorized into the follo#ing +
4'1 -a"d o. th rod0*t
The retailer is, #ithout a doubt, #ooed by the company%s eorts but
ultimately if the product is not in demand by the customers then there
is absolutely no #ay that an order for it can be obtained. "ome
e*amples+
4.. Dabur Shila!it "old2ven #ith a lucrative scheme of free "hila6it 7il, he retailers simply do
not #ant to stock it. 8o matter ho# huge the margin is, no matter that
the free product can be sold at the $9&,8o. of orders + :3.
4..# Sharbat $ A%am
!espite being the summer season nota single retailer ordered this
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product, because of the same reason. There are no customers #ho
#ant to buy it. 8o. of orders+3.
4'2 Cot+t+o"
)or the 9etailer+ Better margins, take back policies, heavy discounts,fre'uency of delivery, merchandising bene(ts.
2*+ )oods+
Tropicana 0/ oers a margin of
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said that he senses something (shy about the product.
4'4 Sao"
"ome products provide themost bene(t in a particular season and in
others, thier demand is not so much. )or e*+ hya#anprash, Badam9ogan.
>n the unfavourable season, the orders for these products goes do#n
drastically and the company%s schemes, oers become all the more
important.
4' Aa+!a+!+t# at th Sto*&+t
9etailers might #ant to order a product out if their regular orders and if
it is not available at the the stockist, it creates a bad impression.
4'$ a#"t ot+o"
The retailer might ot have the e*act amount for cash available at the
time of delivery of the order. At this time, the comapny%s credit poilicies
are important. urrently, if somepart of the payment is not made at
the moment of delivery then the ""$ carries the unpaid bill in the ne*t
beat to the reatiler #hich happens generally the ne*t #eek. The
retailer might be e*pecting an increased sale in the coming #eek but
right no# doesn;t have the cash, but he does need to make a big order.
>f at this point, the credit policy of the company is not tailor made, thenthat order might be foregone.
4'5 6"dr*0tt+"% # Who!a!r
?holesalers in the market order in bulk and receive discounts
especially in place for them. The retailers in turn get their order at
alesser price from them as compared to the company%s stockist. The
result; an order #hich could have come the stockist%s #ay is routed to
the #holesaler, being a better deal for the retailer.
2*+ =olden ?holesalers in hhota Bazaar are preferred over thecompany stockist because of less price and high margins for the
retailer.
4'7 I".ratr0*t0r
The retailers have limited space available at the outlet. !ue to this
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fruit it contains. Tropicana has a dierent color of pack depending upon
the type of fruit 6uice.
?hile 9eal does not change the orange base color #ith the 6uice type.
All packs look similar at a glance, result+ the customer is not curious
enough.
'4 I"90"* o. th a!a" at th o0t!t
This factor is very common at the local chemist shop or a
confectionery etc. The customer is s#ayed by the suggestions of the
salesperson, #hich could be a result of trust, actual kno#ledge or a
history of good suggestions. The salesperson tends to push through
products #hich give him some or the other kind of incentive. A good
relationship #ith these people is very important.