marketing automation case ruukki eloqua markie award finalist 2014

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Case description of Ruukki b2c marketing automation. Ruukki is competing for the best global marketing automation award. See: http://markies.eloqua.com/ Ruukki is one of the finalist in the following categories: - Best IT-Marketing Collaboration - Best Lead Nurturing Progam - Integration Innovation

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Page 1: Marketing automation case ruukki eloqua markie award finalist 2014
Page 2: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO’S JOURNEYTO BECOME A BUYER OF RUUKKI’S ROOF

Page 3: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO CONSIDERSHIS ROOF’S CONDITION

Page 4: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO STARTS TOGATHER INFORMATION

Page 5: Marketing automation case ruukki eloqua markie award finalist 2014

roof renovation

Page 6: Marketing automation case ruukki eloqua markie award finalist 2014
Page 7: Marketing automation case ruukki eloqua markie award finalist 2014
Page 8: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO’S VISIT TORUUKKI’S WEBSITEIS NOTICED

Page 9: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO STARTSTO SEE MOREOF RUUKKI’S ADSWHEN ONLINE

Page 10: Marketing automation case ruukki eloqua markie award finalist 2014
Page 11: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO NOTICESRUUKKI’S CAMPAIGN

Page 12: Marketing automation case ruukki eloqua markie award finalist 2014
Page 13: Marketing automation case ruukki eloqua markie award finalist 2014

CLICK!

Page 14: Marketing automation case ruukki eloqua markie award finalist 2014
Page 15: Marketing automation case ruukki eloqua markie award finalist 2014
Page 16: Marketing automation case ruukki eloqua markie award finalist 2014
Page 17: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO GIVES PERMISSIONFOR DIGITAL MARKETING

Page 18: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO IS NOTYET READY TO BOOK

BUT IS INTERESTED INGETTING MOREINFORMATION

AN ESTIMATION VISIT

Page 19: Marketing automation case ruukki eloqua markie award finalist 2014

THE NURTURING CAMPAIGN

BEGINS

Page 20: Marketing automation case ruukki eloqua markie award finalist 2014

BECAUSE OF THEDIGITAL FOOTPRINTTAPIO LEAVES,WE KNOW WHAT KIND OFINFORMATION HE’SINTERESTED IN

Page 21: Marketing automation case ruukki eloqua markie award finalist 2014

FOUR E-MAILS

Page 22: Marketing automation case ruukki eloqua markie award finalist 2014

THE SENDER ISROOFMASTER JOUKO, WHOHAS BEEN CHOSEN BASEDON TAPIO’S POSTAL CODE

Page 23: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO TAKESTHE BAIT

Page 24: Marketing automation case ruukki eloqua markie award finalist 2014
Page 25: Marketing automation case ruukki eloqua markie award finalist 2014
Page 26: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO BOOKSAN ESTIMATION VISITAFTER THE SECOND

E-MAIL

Page 27: Marketing automation case ruukki eloqua markie award finalist 2014
Page 28: Marketing automation case ruukki eloqua markie award finalist 2014
Page 29: Marketing automation case ruukki eloqua markie award finalist 2014

Hi! Tapio has bookedan estimation visit on 15.5. at 6:00 PM.

ROOFMASTER JOUKORECEIVES AN SMSCONSIDERING THE VISIT

Page 30: Marketing automation case ruukki eloqua markie award finalist 2014

Hi! Tapio has bookedan estimation visit on 15.5. at 6:00 PM.

Page 31: Marketing automation case ruukki eloqua markie award finalist 2014

ROOFMASTER JOUKOCOMES TO ESTIMATETHE CONDITIONOF TAPIO’S ROOF

Page 32: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO RECEIVESAN OFFER

Page 33: Marketing automation case ruukki eloqua markie award finalist 2014

ALSO FOR OTHERPOSSIBLE VENDORS

TAPIO LOOKS

FOR OTHEROFFERS AS WELL

TAPIO ASKS

Page 34: Marketing automation case ruukki eloqua markie award finalist 2014

DURING THE SUMMERTAPIO FORGETS THE WHOLERENOVATION PROJECT

Page 35: Marketing automation case ruukki eloqua markie award finalist 2014

RUUKKI DOESN’T

FORGET

Page 36: Marketing automation case ruukki eloqua markie award finalist 2014

IN OCTOBER TAPIORECEIVES AN SMSFROM JOUKOWITH AN OFFERHE CAN’T RESIST

Page 37: Marketing automation case ruukki eloqua markie award finalist 2014

Hi, Tapio! We have some unfinished roofbusinessesfrom the summer. If you order your roof renovation now, you'll get a free rainwater system in addition! Reply Y, if you're interested, or N, if the matter is no longer relevant.

Best regards, your roofmaster Jouko

Y

Hi, Tapio! We have some unfinished roofbusinesses from the summer. If you order your roof renovation now, you'll get a free rainwater system in addition! Reply Y, if you're interested, or N, if the matter is no longer relevant.

Best regards, your roofmaster Jouko

Page 38: Marketing automation case ruukki eloqua markie award finalist 2014

IF TAPIO HADNOT REACTEDON THE SMSHE WOULD HAVE

TO HIS LETTERBOX

GOT AN OFFERAUTOMATICALLY

Page 39: Marketing automation case ruukki eloqua markie award finalist 2014

TAPIO SEALSTHE DEAL

Page 40: Marketing automation case ruukki eloqua markie award finalist 2014

A RAINWATER SYSTEMAND FREE FINANCING

IN ADDITION TAPIO GETS

FOR A YEAR

Page 41: Marketing automation case ruukki eloqua markie award finalist 2014
Page 42: Marketing automation case ruukki eloqua markie award finalist 2014

THE RESULTSOF THE PROGRAM

=

Page 43: Marketing automation case ruukki eloqua markie award finalist 2014

OF LEADS DOUBLEDTHE AMOUNTX2

Page 44: Marketing automation case ruukki eloqua markie award finalist 2014

THE NUMBER0 OF LOST CONTACTSIN THE SALES FUNNELDROPPED TO ZERO

Page 45: Marketing automation case ruukki eloqua markie award finalist 2014

RESPONSE TIMEDROPPED FROM A WEEKTO LESS THANTWO DAYS

Page 46: Marketing automation case ruukki eloqua markie award finalist 2014
Page 47: Marketing automation case ruukki eloqua markie award finalist 2014

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