marketing technologies, tools and tactics by travis wright at how to web conference

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Marketing Technologies, Tools, and Tactics in the Age of the Evolving Marketer Travis Wright | Chief Marketing Technology Officer | CCP Global | @teedubya November 26th, 2015

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Page 1: Marketing Technologies, Tools and Tactics by Travis Wright at How to Web Conference

Marketing Technologies, Tools, and Tactics in the Age of the Evolving MarketerTravis Wright | Chief Marketing Technology Officer | CCP Global | @teedubya

November 26th, 2015

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Who is this Travis Wright dude?• Radio Disc Jockey at Age 13.• Stand-up comedian since 1995.• Web developer since 1996. • SEO & “Geo-Targeting” SMB – Fortune 50’s brands since 1998.• Military Intelligence and Russian Linguist in the US Army.• Former Global Social Media Strategist – Norton / Symantec• Chief Marketing Technologist – CCP Global • Tech Journalist for CMO.com, MarketingLand, Business.com & others• Inc. Magazine Columnist – Tech Tools for Entrepreneurs• Hosting Venture Beat’s MarTech podcast launching in January-Feb.• @teedubya on Twitter

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Silos and Silos of Data

@teedubyaccpglobal.com/howtoweb

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@teedubya

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• Ask & Answer the right questions

• Integrate marketing strategies

• Optimize your marketing mix

• Know your audience

• Recognize your customer

• Personalize customer journey

• Create a better user experiences

Data-Driven Marketing Making Smarter & More Impactful Decisions

@teedubyaccpglobal.com/howtoweb

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Enhance Your Marketing Strategy Deliver Better Results Throughout The Customer Journey

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@teedubya

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MARTECHWOMEN

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@teedubya’s Tools – ccpglobal.com/howtoweb

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@teedubya#MARTECHSource: Experian 2014 Digital Marketer Report

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@teedubya#MARTECH

• Beyond Integrated Marketing• Cross-device, Omni-channel• Real-time 1:1 Personalization• Ownership of all Data• Beyond Optimization• Awesomeization

The Holy Grail of Marketing

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90% of people use multiple screens sequentially.

@teedubya#MARTECH

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On average, smartphone owners check their device every 6.5 minutes and check

their phone over 150 times each day.

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“To stay competitive, enterprises must collect, own and act on their onsite, offsite and offline data.”

Josh Manion, Ensighten CEO and Founder

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“To stay competitive, enterprises must collect, own and act on their onsite, offsite and offline data.”

Josh Manion, Ensighten CEO and Founder

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“To stay competitive, enterprises must collect, own and act on their onsite, offsite and offline data.”

Josh Manion, Ensighten CEO and Founder

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Ghostery @ghostery http://ghostery.com

@teedubyaccpglobal.com/howtoweb

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Ghostery @ghostery http://ghostery.com

@teedubya#MARTECH

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Ghostery @ghostery http://ghostery.com

@teedubya#MARTECH

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@teedubya#GrowthBeat

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What are Marketing Clouds? • Typically non-integrated solutions:• Many ‘best of breed’ solutions sit

outside of existing marketing clouds• Well defined data layer allows

companies to ‘build your own marketing cloud’

@teedubya#GrowthBeat

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@teedubya

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@teedubya

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@teedubya

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@teedubya

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@teedubya

$11,222,000,000

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Tag Management Brings Order to Marketing Chaos

A/B Testing Ad Networks

Affiliate Marketing

Email Marketing

Lead NurturingMarketing Automation

Voice of Customer

Analytics

Chat

Banner Ads

Personalization

Search Engine Marketing

Visitor Remarketing

Visitor Retargeting

Social Marketing

• A/B Testing• Ad Networks• Affiliate Marketing

• Email Marketing• Lead Nurturing• Marketing Automation

• Analytics• Banner Ads• Chat

• Personalization• SEM• Social Marketing

• Visitor Remarketing• Visitor Retargeting• Voice of Customer

@teedubya

Source: Tealium

ccpglobal.com/howtoweb

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Tag Management System @teedubya

To Build: That is the Answer!

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Tag Management Options

If you’re an SMBccpglobal.com/howtoweb @teedubya

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Benefits

• “Siloed” solutions enhance one another

• Collect, Own and Act on your data everywhere

• Leverage Best-of-Breed solutions without vendor lock-in

• Omni-channel profiles

• Single line of code• Data onboarding &

syndication• 100% of technologies

supported

ENSIGHTEN DATA LAYER (EDL)Standardize and control data across all 3rd party clouds, platforms and tools

OPEN MARKETING PLATFORMHybrid Client-Server Technology

<script src=“//nexus.ensighten.com/YourID/Bootstrap.js”></script>

Priv

acy

Pul

se

One

Data Collection & Activation

App

s M

arke

t

Man

age

Mob

ile

Info

rm

Att

ributi

on

Tag Management & Testing

Ensighten @ensighten http://ensighten.com

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Ghostery @ghostery http://ghostery.com

@teedubya#MARTECH

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Ghostery @ghostery http://ghostery.com @teedubya#MARTECH

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• Data is the Lifeblood for Digital Marketing

• Synchronized Data Definitions• Standardize and control data

distribution to partners & vendors• Better visitor attribution and

personalized insights

What is a Data Layer?

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Think: Are your assets ‘automated’?

48

DataCollection

BigData

MarketingAction

Where fun stuff Happens

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Look at your assets as Layers, Dimensions & Decisions

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@teedubya

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Retailers lose nearly $100 billion each year from poorly executed cross-channel marketing efforts.

Source: DataMonitor

@teedubya

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Advanced Techniques Required To Optimize For Omni-ChannelPersonalization & Attribution

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@teedubya

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@teedubya

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@teedubya

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#SIC2013

AGILITY

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#SIC2013

NOT AGILE

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KNOW YOUR CUSTOMERS

@teedubya

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Forrester Calls This Trend….The Age of the Customer

“Your company must become customer obsessed. You need to have a deep knowledge of and engagement with your customers.”

ccpglobal.com/howtoweb @teedubya

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Up Close and Persona http://UpCloseAndPersona.com

ccpglobal.com/howtoweb @teedubya

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ccpglobal.com/howtoweb @teedubya

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WHY CONTENT MARKETING?

@teedubya

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@JasonMillerCA

According to Adobe Research, Over 198 Million People Block Ads.

@teedubyaccpglobal.com/howtoweb

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CONTENT PLANNING & RESEARCH

@teedubya

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Days Of The Year http://daysoftheyear.com

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WordPress Editorial Calendar

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Keyword research is foundation to contentMost people don’t do enough good quality keyword research.

@teedubyaccpglobal.com/howtoweb

Distilled University https://www.distilled.net/u/keyword-research/

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Keyword Research

Tool name Tool link

Google Keyword Planner http://goo.gl/YfmvKd

Ubersuggest http://goo.gl/GVcJ8v

Google Trends http://goo.gl/s2l3Bj

Google Correlate http://goo.gl/ZEYoeM

Merge Words http://goo.gl/Ln2rrt

Word Tracker http://goo.gl/9X6Bqe

KeywordTool.io http://goo.gl/7V7TBo

Moz Keyword Research Tool http://goo.gl/5AeCgc

Distilled University http://goo.gl/ATQBFy

@teedubyaccpglobal.com/howtoweb

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RESEARCH YOUR BUYERS KEYWORDS

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UberSuggest http://ubersuggest.com

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CONTENT CREATION

@teedubya

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ccpglobal.com/howtoweb @teedubya

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@teedubya

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Help us Obiwan Contentobi – You’re our only hope.

ccpglobal.com/howtoweb @teedubya

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CONTENT CURATION

@teedubya

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@teedubyaccpglobal.com/howtoweb

Nuzzel @Nuzzel http://nuzzel.com

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@teedubya

BuzzSumo @buzzsumo http://buzzsumo.com

ccpglobal.com/howtoweb

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CONTENT SCHEDULING & DISTRIBUTION

@teedubya

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Bulk Buffer http://bulkbuffer.com @teedubya

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Start a Fire @startafire? http://www.startafire.comccpglobal.com/howtoweb @teedubya

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@teedubya

Snip.ly @sniply http://snip.ly

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CONTENT PAID AMPLIFICATION

@teedubya

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@teedubya

Facebook Graph Search opens up many different opportunities, BRO.

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@teedubya

Snip.ly @sniply http://snip.ly

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2,563 Starbucks HQ execs and employees. Results: 556 clicks. 21.6% CTR!!

Starbucks Inception

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Wal-Mart

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7,125 Wal-Mart HQ execs and employees. Results: 1,108 clicks. 15.5% CTR!!

Wal-Mart Inception

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Interest Graph Actions on Content

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ccpglobal.com/howtoweb @teedubya

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ccpglobal.com/howtoweb @teedubya

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ccpglobal.com/howtoweb @teedubya

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Native Adverti$$$ng

ccpglobal.com/howtoweb @teedubya

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PROMOTION AND INFLUENCER OUTREACH

@teedubya

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@teedubya

Advocate Engagement Platforms

ccpglobal.com/howtoweb

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GetLittleBird @GetLittleBird http://www.GetLittleBird.com

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@teedubya

BuzzSumo @buzzsumo http://buzzsumo.com

ccpglobal.com/howtoweb

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@teedubyaConspire @Conspire http://conspire.com

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@teedubyaOutreach @Outreach_io http://outreach.io

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BuzzStream @Buzzstream http://www.BuzzStream.com

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@teedubyaVoilaNorbert @VoilaNorbert http://VoilaNorbert.com

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@teedubya

Lead IQ @leadiq http://leadiq.io

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#kciabcbcshttp://GetLittleBird.comNimble @nimble http://nimble.com

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COMPETITIVE ANALYSIS & MEASUREMENT

@teedubya

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@teedubya

TrackMaven @trackmaven http://trackmaven.com

ccpglobal.com/howtoweb

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Moz Open Site Explorer – Moz

ccpglobal.com/howtoweb @teedubya

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http://klear.com [formerly Twtrland]

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NerdyData @nerdydata http://nerdydata.comccpglobal.com/howtoweb @teedubya

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Over 2000 Marketing TechnologiesOver 40 Categories

And Growing….

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@teedubya’s Tools – ccpglobal.com/howtoweb

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@teedubya

Open Graph www.ogp.me Percolate www.percolate.com

Social Bro www.socialbro.com HARO www.helpareporter.com

Muck Rack www.muckrack.com GroupHigh www.grouphigh.com

Buzzstream www.buzzstream.com 17 Content Templates bit.ly/17templatesTwitter Cards www.dev.twitter.com/cards

SimplyMeasured www.simplymeasured.comThe Advanced Guide to Content Marketing

bit.ly/advcontent

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@teedubya

17 Killer Content Templates: bit.ly/17templatesTwitter Chat Master List: http://bit.ly/TwitterChatMasterFeature your Brand on Tumblr: http://brands.tumblr.comComplete Guide to Twitter Cards: dev.twitter.com/docs/cardsThe Advanced Guide to Content Marketing: bit.ly/advcontentAJ Kohn’s Author Rank Resource: http://bit.ly/rel-author-resourceThree Very Handy Content Marketing Tools: http://www.siegemedia.com/toolsThe Advanced Guide to SEO http://www.quicksprout.com/the-advanced-guide-to-seo/Neil Patel & Bronson Taylor’s Definitive Guide to Growth Hacking: http://goo.gl/4yqEOjThe Definitive Guide to Microsoft Excel for SEOs: http://www.distilled.net/excel-for-seo/The Complete List of Link Building Tactics http://pointblankseo.com/link-building-strategiesThe Beginner’s Guide to Conversion Rate Optimization: https://qualaroo.com/beginners-guide-to-croThe Ultimate Guide to the Google AdWords Keyword Planner: http://bit.ly/Adwords-Keyword-PlannerDana Lookadoo’s Structured Social Sharing Formula & Worksheet: http://yseo.us/sssf | http://yseo.us/sssfwHubspot's Guide to Creating Buyer Personas: http://offers.hubspot.com/free-template-creating-buyer-personasAnnie Cushing’s Hundreds of Tools for Marketers: http://www.annielytics.com/hundreds-of-tools-for-marketersThe Web Developer’s SEO Cheatsheet 2.0 http://moz.com/blog/the-web-developers-seo-cheat-sheet-2013-editionPaddy Moogan’s Big Ass List of Link Building Resources: http://www.linkbuildingbook.com/link-building-resources.html

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@teedubya’s Mind Blowing Tools – ccpglobal.com/howtoweb

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@teedubya 124

#SIC2013@teedubya http://ccpglobal.com/howtoweb [email protected]