marketingmix final
TRANSCRIPT
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PRESENTATION ON
MARKETING MIXPRESENTED TO :
S.A.MAHMOOD
PRESENTED BY:
1. ASAD DANISH SIDDIQUI
2. MUHAMMAD FARHAN UDDIN
3. ADNAN A.BARI
4. MASOOD ASLAM
5. IMRAN KHAN
6. FAISAL
7. MUHAMMAD HAMID
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Marketing Mix
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The Marketing Mix
the management of the 7 Ps:
product
price
place promotion
people
process
physical evidence
in the right mix to meet customer needs,profitably (or with perceived value for money)
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ProductThe development of products or
services to meet customer needs
the Birothe worldsfirst practicalballpoint pen
invented by LaszloJozsef Biro in 1943
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Product Design Technology
Usefulness
Convenience Value
Quality
Packaging
Branding Accessories
Warranties
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Product
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Price
List Price Discount
Allowances
Payment Period Credit terms
making the product or serviceavailable at the right price
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Price
Pricing Strategy
Importance of: knowing the
market
elasticity
keeping an eyeon rivals
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Price
https://secure.bmtmicro.com/ECommerce-OffSite/01025/1025order.html?id=null -
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The means by whichproducts and services getfrom producer
to consumer and wherethey can be accessed bythe consumer
The more places to buythe product and the
easier it is made to buy it,the better for the business(and the consumer)
Place (Distribution)
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Place (Distribution)
Retail
Wholesale
Mail Order
Internet
Direct sales Multi Channel
making the product or serviceaccessible to customers
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Channel of
Distribution
Agent ConsumerRetailerProducer Wholesaler
Producer Retailer CustomerWholesaler
Retailer CustomerProducer
Producer Customer
Channel 1
Channel 2
Channel 3
Channel 4
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Place (Distribution)
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Promotion
Advertising Personal Selling
Sales promotion
Public relation
User trials
Free Gifts
making the customer aware ofthe product or services existenceand its benefits to them
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Promotion
Strategiesto make theconsumer aware of
the existence of aproductor service
NOT just advertising
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Promotion
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Promotion
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People
Employees
Management
Culture
Customer Service
the quality of the customerservice provided and theattitude and behaviour of staff
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People People represent the business
The image they present can beimportant
First contact often humanlasting image they provide tothe customer
Extent of training andknowledge
of the product/serviceconcerned
Do staff represent the desiredculture of the business
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Process
Especially relevant toservice industries
How are servicesconsumed?
Procedure,mechanisms and flowof activities
the ease of purchasing products
and using services
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ProcessThe manner in which the service is
delivered
Degree of customer contact
Quality control standards
Quality assurance
Payment methods(degree of convenience)
Queuing systems for customers
Waiting times
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Physical Environment
Smart
Run Down
Interface
Comfort Facilities
adding creditability to intangibleservices so that customers arereassured about their quality
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Physical Environment
Bank InteriorHotel Interior
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The marketing manager has to identify theneeds of his or her target market through
marketing research and other investigativetechniques. The manager must understand
customers characteristics and buying habits, forexample. He/she then has to blend the
components of the mix to formulate strategiesand tactics by which those needs can be met.
Conclusion
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THANK YOU