marshall intro09
TRANSCRIPT
e-Profile
Professional Outreach and Introductionof
Mike Marshall, MHSA, PMP
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To network with existing friends, peers, colleagues, and the business community in search of potential career match. (3-dimensional introduction versus one-dimensional paper resume, etc.)
Caveats: Currently employed, not distressed, but eager to
collaborate with like-minded organizations and/or individuals.
Seeking potential future match to a business, venture, or organization that shares common virtues and work ethics.
Review this presentation in the comfort of your home or office, and at your leisure.
Purpose and Objective
e-Profile Business Mantra and BeliefsRegardless of the organizational structure of a company or venture, there are several principles I strive to follow and promote:
1. Win-Win philosophy versus a Win-Loose approach yields long-term recurring revenue and greater opportunity for vested relationships.
2. Leverage technology as a ‘means’ versus an ‘end.’ Information Value Factor
3. Reinvest into operations (e.g., fiscally and via human capital).4. Realize and promote that all staff are by default ‘sales professionals.’5. Surround yourself with quality people, allow them to grow and reach
their highest potential.6. Acknowledge the ‘wins’ and use the ‘losses’ as lessons learned to
improve future operational systems (opsys).7. Communication is critical, both internally and externally.8. Get back to People to People basics.
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A Business Equation - Conceptualized
E (expense reduction) = R (increase revenue)
Communicates to the client base and staff the company could be in trouble or simply ‘milking the cash cow.’
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A Business Equation – Conceptualized Cont.
EC (expense control) + G (growth) + CS (cust. satisfaction) + S (staff)
Plans are sensitive to customers, corporate, and employee needs of the company or organization.
Client perceptions can increase OR decrease a market share
1. Satisfaction 2. Empowerment3. Productivity4. Retention
1. Recurring $2. Current clients3. New Sales $
Distributions of Resources
R (increase revenue) =
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The Triad of Operational Success
Staff
• Operational
• Sales
• Admin
Customer Base
Resources
Corporate or BOD
• Stock Holders
• Senior Mgt
• Owner
comm
unication
com
mun
icatio
n
communication
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The Triad of Operational Failure
Customer Base
Resources
Staff
• Operational
• Sales
• Admin
When we ignore one or more corners, the triangle flattens out and collapses
Corporate or BOD
• Stock Holders
• Senior Mgt
• Owner
e-Profile Business Development Cycle
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1. Preparation and Experiential Background
2. Resume and Portfolio Please note: Links can be accessed via hyper-links within the web page containing this presentation, or contact me at [email protected]
Professional History and e-Resources
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Thank you for your time and consideration…
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A Business Equation - ConceptualizedThe “Short-Term” focus:
E (expense reduction) = R (increase revenue)
Communicates to the client base and staff the company could be in trouble or simply ‘milking the cash cow.’
The Long-Term, Healthy focus:
EC (expense control) + G (growth) + CS (cust. satisfaction) + S (staff)
Plans are sensitive to customers, corporate, and employee needs of the company or organization.
Client perceptions can increase OR decrease a market share
1. Satisfaction 2. Empowerment3. Productivity4. Retention
1. Recurring $2. Current clients3. New Sales $
Distributions of Resources
R (increase revenue) =