may 16, 2018 innovative and effective ways of learning · source: linkedin’s workplace learning...

© 2018 Cognizant

© 2018 Cognizant

Innovative and Effective

Ways of Learning

May 16, 2018

Kamal Narang

Country Head-Cognizant Philippines

© 2018 Cognizant 2

Limited budget

Getting employees to make time for L&D

Small L&D team

Demonstrating ROI

Alignment to the company’s strategy

Lack of learner engagement and motivation

Lack of data and insights to pinpoint effective solutions

Outdated content

Source: Elearningindustry.com

© 2018 Cognizant 3

90%

Source: LinkedIn’s Workplace Learning Report 2018

Employees are

overwhelmed with emails,

mobile & work complexities

68% prefer to

learn at

work

58% prefer to

learn at their

own pace

of Companies offer

Digital Learning today

49% prefer to

learn at the

point of

need

© 2018 Cognizant 4

Just enough, Just in time, Just for me

• Millennials will form 50% of the global

workforce by 2020

• Millennials tend to keep their smartphones

at their side day and night

Today’s workforce needs speed and flexibility

© 2018 Cognizant 5

Source: Skillsoft 2017

Learner chooses content

Reinforce,

practice, assess

2-5 min topics, combined

into larger programs Animation, ‘how to,’

scenarios

Learning systems,

company portals, hotlinks

Anytime access;

read, listen, watch

preferred choice +

+

Learner-centric

Varied Treatments

+ Retention-driven

+ Micro/Modular

+ Mobile

+ Embedded

© 2018 Cognizant 6

200-1000 employees

Classroom Online

VS

Source: LinkediI’s Workplace Learning Report 2018

1000-10,000 employees

10,000 employees

63%

57%

50%

37%

43%

50%

© 2018 Cognizant 7

Formats

Philosophy

Users

Systems

e-Learning

& Blended

Talent

Management

Continuous

Learning

Digital

Learning

Intelligent

Learning

1998-2002 2005 2010 2017 2020

Inte

lligent, P

ers

onaliz

ed,

Machin

e D

riven

Source: Bersin by Deloitte

From e-Learning Digital Learning intelligent learning

Course Catalog

Online University

Learning Path Career

Track

Video, Self-Authored,

Mobile, YouTube

Micro-Learning

Online Video

Courses Everywhere

Instructional Design

Kirkpatrick

Blended Learning

Social Learning

70-20-10

Taxonomies

Design Thinking

Learning Experience

Self Study

Online Learning

Career Focused Lots

of Topics

Learning-on-demand

Embedded Learning

Everyone, All the Time,

Everywhere

LMS as

e-Learning Platform

LMS as Talent

Platform

LMS as

Experience Platform

LMS invisible

Data Driven, Mobile

© 2018 Cognizant 9

Macro-Learning

I want to learn something new.

• Several hours or days

• Definitions, concepts, principles &

practice

• Exercises graded by others

• People to talk with, learn from

• Coaching & support needed

Courses, classes, MOOCs, programs

Micro-Learning

I need help now.

• 2 min or less

• Topic or problem based

• Search by asking a question

• Video or text

• Indexed & searchable

• Content rated for quality & utility

Videos, articles, samples, tools

© 2018 Cognizant 10

Source: Bersin by Deloitte


Most people today learn in an unofficial, unscheduled & impromptu manner

9 in 10 Nearly

people

enjoy learning

50% of professionals say

they learn something

from an article, video,

or book every day

40% of professionals

haven’t taken a single

course since college

time spent/day by most

working professionals

1-30min

Source: Degreed Survey


Formal + informal = effective training mix B

e D

is u

pti

ve • Flexibility for learners to choose

learning goals and content

• Scenario-based digital learning

• Collaborative learning networks

• Foster impactful learning

experiences using digital

technologies


“Since we live in an age of innovation, a practical education must prepare a man for work that does not yet exist and cannot yet be clearly defined.” – Peter F. Drucker

may 16, 2018 innovative and effective ways of learning · source: linkedin’s workplace learning...

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