8/6/2019 May June 2011 Buildout

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  We’re five months into the project and the giant hole

between the Deli and the Next Door has a basement and

a foundation sitting in it. By fall, steel girders and cement

block will rise up and a building’s skeleton will emerge at

the top of the driveway, wrapping around the Zingerman’s

patio. No one could envision the expansion at the begin-

ning—it had no form. It was just a list of desired outcomes.

How did the outcomes become a plan? Month after monthover the course of several years, a team of Deli Managing

Partners, key staff, architects, design consultants, engineers

and contractors scrutinized this site—the size of a postage

stamp—weighing strategies on how to fit a feasible building

into an affordable plan. Slowly, the process yielded a design

 with flow and a project with the right personality. The plan

is in motion, the stage is set and we can start to see what

 will be there.

Decisions, Decisions —Our goal has been to balance “ what

 we need to add,” e.g. a family restroom on the Deli’s first

floor, more space for tables, more space for browsing

among oils and vinegars, with “ what we want to hold

onto.” Via Facebook, lots of helpful, enthusiastic responses

have told us what people want to see. The same wall of 

meat and cheeses, lots of samples, the breadbox, tall

wooden shelves, happy faces, the tile floor, an old style

look, the tucked away patio. Thanks for your input andeverybody can relax because it will all be there .

TheKey —It’s a challenge to invent something new and

improved, yet keep it  familiar. We’ve used a process and

a team. This journey of shared planning is called the

Integrated Design Process or IDP, a way of making deci-

sions, named and endorsed by the US Green Building

Council. Each day’s work seen through the peek holes is the

outcome of a long, multi-faceted planning process. Every 

detail of construction and design was vetted by the whole

Build-Out Design Team. Our IDP’s objective was creating

a less crowded, functionally green, Zingy building on the

Deli’s cozy, charming site.

In Sync —Paul Saginaw saw the fit between IDP and

Zingerman’s as a no brainer. “It’s producing good results

because it’s how we’ve conducted ourselves in business. It’s

actually a form of Bottom Line Change, the path we already 

follow. Luckily we’re comfortable with collaboration and

trust it.” It’s the recipe that all Zingerman’s businesses use

  when a change is needed that starts with soliciting input

from anyone affected by a given change. Who needs to be

informed and what’s the best way to go about making the

change? 

Benefits —The USGBC lists these IDP advantages:

- Time and energy invested up front avoids costly delays  

once construction begins.

- Communication is in place long before the first spade

breaks the ground. The design conversation creates rou

tine feedback loops between all parties that continue

beyond the project’s completion to ensure ongoing per-

formance.

- Every party has ownership of and accountability  for

the decisions. If anything goes awry (and something always

does), instead of pointing fingers, we are committed to

 working together to fix it.

-  Whole systems thinking is the by-product of having

everybody in the room while decisions are being made.

It’s how golden opportunities reveal themselves because

collaboration naturally seeks out synergies. It’s how a con-

 versation with Community High School about the use of a

portion of its parking lot during construction resulted in

an ingenious plan for a shared recycling center. An innova-tive vision of school-business-community interaction was

born out of our garbage!

- Lifecycle costing gives the complete picture in con-

trast to most building design that only looks at up front

costs, i.e. materials and labor, and includes the costs of 

maintenance, energy usage and replacement. With this

approach, water cooled refrigeration and water cooled air

conditioning systems that cost more up front actually end

up 1) cheaper to run, 2) cheaper to maintain and 3) lasting

longer—hurray!

Eye on the Prize —IDP utilizes vision as the unifying fac-

tor for the team. Our vision included preserving outside

dining, increasing the number of restrooms, bettering our

staff’s work environment, improving the services to our

guests, and staying open every day during construction.

The clarity and strength of the Deli’s vision of expan-

sion has guided us through many decision-making stages.Utilizing IDP brought certain members of the team on

board much earlier than in most

construction projects. We had our

contractor at the table from day 

one of design because we knew

it would be a challenge to keep

our doors open throughout con-

struction. Conversations with the

architect and the contractor made

it possible to plan staging and

accommodating our operations. If 

it weren’t for that early collabora-

tion, we wouldn’t be serving corned

beef sandwiches every day during

construction.

Hard Choices —It’s normal to

struggle with decisions during theprocess. We started with what we

thought was best for our opera-

tions and for our guests, then dealt

 with all the non-negotiable factors

impacting our layout and design,

e.g. our site’s differing grades, little

room to maneuver big equipment,

historic codes, zoning regulations,

building codes, setbacks, stormwa-

ter retention, etc. IDP has improved

our design because of many eyes, differing voices, and mul-

tiple iterations of choices and strategies. A perfect example

is the lengthy debate and dozens of renderings needed

to decide where and how to span the 29-inch difference

between the Deli’s old floor and the height of the Addition’s

floor. Stairs? Ramp? Lift? Each option had its pros and cons.

  We considered the total floor space used, costs, ease of 

access for everyone including parents with strollers, and inthe end, IDP convinced us that a wide set of steps and an

adjacent lift was the best solution.

The Right Tool —IDP has allowed us to operate strategi-

cally, plan for efficiency and economy, and turn lemons

into lemonade. Thanks to the Integrated Design Process,

 we have the warmest confidence that the outcome of this

exciting project will be a familiar Zingerman’s Delicatessen,

only more so.

Zingerman’s Events now hasits own event space in Ann ArborRight in the heart of Kerrytown, this intimate and charming restaurant space

is perfect for rehearsal dinners, small weddings and family celebrations.

Rustic brick walls, wood floors, a full bar and lounge area set the tone for a

memorable evening with your family and friends.

Call 734-663-3400 for more information

Zingerman’s Events on Fourth • 415 North 5th Ave • Ann Arbor, MI 48104

The Deli is Open

During Construction!Our TimelineMay

Begin excavation of Addition foundationRegrade and resurface former driveway area

Reopen area for outside seating

Resume use of the side doors

JuneContinue work on addition foundation

Continue interior framing of the Annex

 What’s Staying the Same:- Deli’s Front Door

- Bread box

- Walls of meat and cheese

- Tall wooden shelving- Tile floor- Tasty samples

- Orange House (aka Annex) stays

- Patio and outdoor dining

- Happy faces

- Sandwich menu boards

- Sandwich running

- The Next Door

 What’s Exciting & New:- 1st floor family restroom!

- Two new large restrooms!

- More fun dining areas!

- 2nd floor deck dining!

- Shorter wait for sandwiches!- Roomier, easier retail shopping!

- More registers at check out!

 Where To Get BuildOut Info- www.zingermansdeli.com/deli-construction-news

- Build-Out Bulletin Board - 2nd floor Next Door

IntegratedDesign

Process