maybank - hdu customer journey

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Halodoc User Guideline Maybank

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Page 1: Maybank - HDU customer journey

Halodoc User Guideline Maybank

Page 2: Maybank - HDU customer journey

Download & Complete your Profile

1. Download Halodoc

2. Click Handphone

Number

3. Input Handphone

Number

4. Input OTP Number

6. Complete Your Profile

5. Click Profile

Page 3: Maybank - HDU customer journey

Linked Your Halodoc Subscription

1. Click Profil 2. Click Link your Insurance

3. Click From Corporate

5. Input Unique Code then click Validate

4. Click Maybank

Page 4: Maybank - HDU customer journey

4. Request chat Check Coverage

1. Click Chat with a Doctor

2. Choose DoctorsGeneral Practitioner

or Specialist

3. Check on Doctor Profile

5. You’re ready to chat with a doctor

Page 5: Maybank - HDU customer journey

1. Get Doctor’s Note & Click on Medicine Recommendation after

Consultation

2. Processing your orders 3. Medicine is in your cart. Non-medical prescribed will be

charged to users

4. Your Medicine is covered by Maybank