MC Tech and AmbassadorsSpecial Session for KW Technology Community Members

KWRI Technology Team

FAMILY REUNION

2016

• Technology Training Team Update

• kwVideo Update

• Product Team Updates

• Q & A

Today’s Agenda

W. Cavin Weber

KWRI Corporate Technology Trainer

KWU Approved Trainer

Texas Realtor

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2016

Technology Training Webinars

FAMILY REUNION

2016

New Monday Series

Brenda Harralson

KWRI eLearning Project Manager

KWU Approved Trainer

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2016

KWUConnect.com

All

educational

content in

one place!

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2016

KWUConnect.com

Keyword

search

Amazon-style

rating and

review system

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2016

KWUConnect.com

Search

filters

Associate-

generated

content

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2016

KWUConnect.com

Share files,

videos, or links

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2016

KWUConnect.com

One universal

training calendar

Built-in course

registration

Jamie Huffman

Shawn Cauthen

Win-Win Productions

KWRI

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2016

FAMILY REUNION

2016

LEADERSHIP VIDEOS-33 Touch Recruiting Videos-Event Invites-New Agent Welcome

CONSUMER VIDEOS-Listing Videos & Open House Invites-Marketing and Branding Videos-Custom Videos Using Your Own Content

TRAINING-Weekly Webinars-Special Online Training Events

What do you get with kwVideo?

FAMILY REUNION

2016

• FREE until June 1, 2016.

• Get 5 people to subscribe and you get it FREE for the rest of the year!

• Any associates who subscribe and name you as a referral, get $100 (during FR)

off.

• BONUS: Receive 10% of any additional sales.

kwVideo Special Offer for Tech Community

FAMILY REUNION

2016

• Access to kwVideo Academy.

• Live and ondemand Train-the-Trainer sessions.

• Materials to teach real estate video in the Market

Center.

• Tools to assist your agents/leadership with video.

• Consulting on Market Center video

rooms/equipment, video hosting, etc.

• Contact jplewis@kw.com for more info.

Special Training and Resources

Jason Romig

KWRI

Director of Product Development

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2016

Your Product Development Team

Jason RomigDirector of Product Development

Mike SilkettProduct Portfolio ManagerCommunication, Collaborationand Communities

Adam SteeleProduct ManagereEdge - KWW

Bruce VirgilProduct ManagermyTransactions, Financials

Adrian FreebergProduct ManagerWebsites, Leads, Listings

Nick TomaszewskiProduct Strategist

Walter HarristProduct ManagereEdge – North America

Tom DoughtyProduct ManagerCommunication, Collaboration and Communities

Devon RyanProduct ManagerMobile Apps

Wendy HaleBusiness IntelligenceTeam Lead

Ravel ThaiProduct Portfolio ManagereEdge/Mobile

FAMILY REUNION

2016

Product Advisory Groups

• Good product development requires end-user

participation

• Benefits for associates

• Allows more people to participate in product

development

• Provides a connection to KW Technology

• Benefits for KW Technology

• Fuels innovation

• Improves the products and services we offer

associates

User

Experience Technology

Business

You are here

FAMILY REUNION

2016

Join us February 15 from 1:30 – 4:30 (room 270) or go to

www.kw.com/pag to participate!

Product Advisory Groups

Franchise ManagementWinMORE Enhancements

Bruce Virgil

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2016

New KW Financial StatementFranchise

Management

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2016

NEW WinMORE Listing Process

DA Entered

in WinMORE

Transactions

Listings (KWLS)

Transactions (WinMORE)

Associates (WinMORE)

Transitioning to a single listing source:

KWLS

Franchise

Management

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2016

“I love duplicate data

entry”

– no one ever

Franchise

Management

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2016

NEW WinMORE Listing Process

Today: Two Listing Sources

Franchise

Management

FAMILY REUNION

2016

Reduce complexity• Centralization

• Efficiency

• Transparency

Why? Franchise

Management

eEdge

Walter Harrist

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2016

eEdge Product Advisory Group eEdge

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2016

eEdge Header eEdge

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2016

User Experience ImprovementsNew Contact Alert

Old Contact Alert

eEdge

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2016

User Experience Improvements

Old Daily Alert Email New Daily Alert Summary

eEdge

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2016

Personally Branded

Mobile App

Marketing Campaigns

Automated Birthday

and Anniversary

Campaigns

myMarketing

HTML Optimized

Email Designs

eEdge

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2016

eEdge Campaign ReminderseEdge

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2016

• Improve User Experience

• Simplicity

2016 Focus eEdge

KWLS

Adrian Freeberg

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2016

KWLSMega Camp -> Family

ReunionDecreased processing time by 78%

Doubled syndication frequency

New Zillow Listing Agreement

Q2 2016RETS Standard Feed

KWLS 2.0 Planning and

Scope

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2016

Zillow Desktop Treatment

CONTACT LISTING AGENT

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2016

Zillow Mobile Treatment

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2016

Project Upstream and KWLS KWLS

KW Websites

Adrian Freeberg

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2016

New KW Websites are here! KW Websites

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2016

What Early Adopters Have Said

So Far!

“I really enjoy the simple yet powerful design of this

website. It's the perfect balance of beauty and brains.”

“Amazing SEO! I had 5 calls regarding listings

from my new site in the first week of indexing

my sitemap. I've never had that kind of organic

SEO before.“.

“The websites look very professional and are easy to

customize to exactly what you want”

“Clean, simple, professional, and modern. A welcomed

upgrade from the current eEdge site.”

“New website is a giant leap forward.”

KW Websites

FAMILY REUNION

2016

Typically

done in

less than

5 minutes

Easy Website Setup KW Websites

FAMILY REUNION

2016

Mobile Responsive Templates KW Websites

FAMILY REUNION

2016

Easy to Manage

Integrated with:

• KWLS

• eEdge CRM

• White Pages

• myKW

• KW.com

KW Websites

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2016

Timeline

Q1 2016Rollout begins to all

associates and market

centers

Q3 2015Early Adopter Group 1

Q3 2016Availability in Quebec

Q4 2015Early Adopter Group 2

Details of rollout schedule –

mykw.kw.com/website

mykw.kw.com/website to learn more

KW Websites

Single Sign-onand your Keller Williams identity

Mike Silkett

FAMILY REUNION

2016

Increase

• Options for our agents. One size does not fit all!

• Partnerships and service providers

• Speed of integration

• Security

• Scalability

Decrease

• Risk

• Support and administration costs

Single Sign-on

FAMILY REUNION

2016

All accounts point to you!

We need

…that you can remember such that by remembering it, it makes it easier to access your stuff.

Identity Management

com

Single Sign-on

FAMILY REUNION

2016

But Wait!True False

I won’t be able to use my AOL

email for my website

I’ll have to check another email

account every day

I’ll have to remember my

password

Single Sign-on

Oh No!

FAMILY REUNION

2016

What If I Don’t Have a @KW.com Email?

Don’t worry, we’ll remind you.

Single Sign-on

Google Apps for KW

Tom Doughty

Product Manager

3 Cs – Communication, Collaboration and Communities

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2016

NOT just email!

Everything an Associate Needs 3Cs

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2016

• KW.com email account

• Forward all your inboxes into KW.com

• Use one inbox to reply

The Power to Control Your Emails

• Google’s security

• Reduce spam and phishing

• Google’s search engine

• Mobile access

• Search all emails at once

3Cs

FAMILY REUNION

2016

In December:

• 44M+ emails

• 7M+ docs shared

• 5,000+ video hangouts/month

• 10,000+ calendar appointments/week

KW Google Apps Is a Hit!3Cs

FAMILY REUNION

2016

• Phishing is a social attack, not a technical hack

• Phishing attacks are up 51%

Security

#1 target is YOU!

3Cs

FAMILY REUNION

2016

Phishing Scams Are Clever3Cs

FAMILY REUNION

2016

@KW.com Fights Phishing3Cs

FAMILY REUNION

2016

Making Google Be Smarter About You3Cs

KW Mobile Apps

Devon Ryan

FAMILY REUNION

2016

KW Mobile App

FAMILY REUNION

2016

New UI Refresh – Home Screen KW Mobile App

FAMILY REUNION

2016

New UI Refresh - Large Photo KW Mobile App

FAMILY REUNION

2016

Consumer Push Notifications KW Mobile App

FAMILY REUNION

2016

Homekeepr - Home Management• New Feature in KW Mobile App

• Top of Mind AFTER the sale

• Share Your Preferred Vendors

19K Agents

63K Consumers

83K Vendors

KW Mobile App

Wrap-up and Q&A

FAMILY REUNION

2016

Takeaways• KW Websites powered by Placester

• Activate your early adopter accounts and get your agents to the breakout - 2/15 at 11:30 (room 271)

• Product Advisory Group (not in the book)• Breakout 2/15 from 1:30 – 3:30 (room 270)

• Mobile• Encourage agents to share their mobile apps and setup Homekeepr

• KWLS:• My Listings, My Leads breakout – 2/15 from 1:30 – 2:45 (room 271)• Support Upstream• Agents need to claim free Zillow profiles

• Encourage agents to setup their @kw.com emails

• Participate in the MyKW survey (IT Tech Booth)

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