Slide 1

Ariel Fiszbein, HD Chief EconomistApril 29, 2010Measuring Governance: Actionable Governance Indicators in HD1OutlineContext: What is governance in HD?Why measure governance?A framework for measuring governance policies and performance;Measuring dimensions of service delivery;Innovations in methodologies and tools;Resources for Task Teams.

2HD outcomes The Context: Improved governance is needed to make services workQuality of social service deliveryGovernance:Incentives to providersAccountability for resultsDemand for good governance33Why Measure Governance?The Shock Factor: Measurement allows for benchmarking;Both inter- and intra-national;Does it work? Measurement allows for impact evaluation;Need to measure along the results chain to assess what works;Look inside the black box of service delivery: Measurement can improve project monitoring;Intermediate service delivery indicators are referred to as the missing middle;Indicators needed for results-based projects cant contract or pay without measurement.

4Governance Policies and PerformanceGovernance has two measurable dimensions:Governance policies, or rules of the game, that influence provider behavior;E.g. human resource policies that establish hiring, firing, and rewarding of teachers and doctors;Governance performance, or the extent to which governance policies work in practice;E.g do teachers and doctors show up for work?Governance policies and performance influence the quality of service delivery;E.g quality at the point of service; quality measurement is elusive but there is progress.5A Measurement Framework66Measuring Policies and Performance77Measuring Governance: Where do we stand?8

Teacher benchmarking pilots completed in Chile, India, Indonesia, Mexico and NepalAgustina will present on the teacher benchmarking work later in this session

Africa Investment climate survey is an expert survey Data collection in 3 countries in May (CAR, Madagascar, Comoros). 4 will be covered by phone (Somalia, Guinea, Equatorial Guinea, Eritrea). 8GPF Pilots in Health9

9GPF Pilots in Education10Objective: Measuring governance performance in practice through facilities surveys;Focus on teacher policies including: recruitment; training; compensation; performance evaluation;Pilot study underway in India: instruments are being tested at the state, district, village and school levels; full data collection in June-July 2010;Additional countries may include Nepal, Mexico and Tanzania.Pilot with Global Integrity: Indicators of Information in Health and Education (examples)11Existence and usability of information in Healthcare and EducationIs the Ministry of Educations overall budget available to citizens?Redress mechanisms to enforce accountabilityDo formal processes exist to receive citizen complaints?Availability of Fiscal/Budget informationDoes information exist on whether school/medical facilities receive funds budgeted from state/local governments?Influence of information availability on citizen participation in local decision making Are citizens aware of basic rights to participate in formal community groups/forums?Resources for Staff: Knowledge and Tools12Framework paper on Measuring Governance by Fiszbein, Ringold and Rogers;Database of indicators and definitions;GPF-funded country pilots in health and education; Social protection indicators under development;Teacher Policies Around the World (TPAW);Website and discussion paper (forthcoming).

Additional Resources13Public Expenditure Review (PER) Toolkit (On-Line);Quality of Medical Care Case Studies and Tools (On-Line);Error, Fraud and Corruption Toolkit in Social Protection (On-Line);Public Expenditure Tracking Survey and Absenteeism Guidance Notes and One-Stop-Shop PETS/QSDS portal (forthcoming).

www.worldbank.org/hdchiefeconomistFuture Plans14Expand database of definitions (a living database);Mainstreaming data collectionSummary volume based on the 5 health surveys;Expansion of TPAW in other regions;Support to teams for PETS/QSDS and absenteeism surveys (training; clinics-on-demand);Piloting new areas of data collectionInformation indicators building on the work with Global Integrity.Thank You15Sub-area of Service DeliveryGovernance PolicyGovernance Performance

Human Resources Benchmarking of teacher policies (TPAW) Facilities surveys supported by the GPF

Budgeting PEFA data PEFA data; public expenditure reviews; public expenditure tracking surveys

Information PEFA data Global Integrity pilot Transparency pilot with Global Integrity

Critical Inputs WHO data on pharmaceuticals WHO data on pharmaceuticals

Provider Entry Investment climate survey of Health in Africa Investment climate survey of Health in Africa

CountryInstrumentStatus

YemenFacilities SurveyQuestionnaire completed, Survey firm selected, Pilot field test in Spring 2010

ZambiaImpact Evaluation (Facilities Survey)Questionnaire completed, Baseline data collection to be conducted by Summer 2010

TurkeyHealth Systems Performance AssessmentConcept note developed: Aug 2009 (completed); Strategic framework and long list of indicators developed, September 2009 (ongoing); Core indicators selected at workshop in December 2009.

IndiaFiscal ScorecardQuestionnaire designed. Field testing conducted in Fall 2009.

PhilippinesHospital ScorecardWorkshop March 2010; Draft Scorecard to be completed Aug 2010; Data collection by end of year.