measuring performance council in · pdf file- 1 - preface the key performance indicator (kpi)...

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Measuring CouncilPerformance in Tasmania 2007-2008

Local Government Divis ionDepar tment of Premier and Cabinet

Published August 2009

© State of Tasmania

ISSN: 1833-7546

PREFACE 1

1. INTRODUCTION 5 1.1 Background to the Key Performance Indicator Framework ............................................................. 5

1.2 Accountability and Leading Practice .............................................................................................................. 5

1.4 What is Performance Measurement? ........................................................................................................... 6

1.5 Identification of Key Result Areas ................................................................................................................... 6

2. PERFORMANCE MEASUREMENT SYSTEM 7 2.1 The KPI Committee ............................................................................................................................................... 7

2.2 Defining Key Performance Indicators ........................................................................................................... 7

2.3 Performance Measurement for Tasmanian Councils ........................................................................... 8

2.4 Consolidated Data Collection .......................................................................................................................... 8

3. HOW TO USE THIS REPORT 10 3.1 Changes to some KPIs 2005-2006 onwards ......................................................................................... 10

3.2 Presentation of the Data .................................................................................................................................. 10

3.3 Analysis, Interpretation and Other Information ................................................................................... 14

KEY RESULT AREA 16

1 GOVERNANCE 16 1.1 GOVERNANCE ................................................................................................................................................... 16

1.1.1 VOTER TURNOUT ......................................................................................................................... 16

2.1 FINANCE ................................................................................................................................................................. 18

2.1.1 BUDGET ACHIEVEMENT – REVENUE ............................................................................... 18

2.1.2 BUDGET ACHIEVEMENT – EXPENSES ............................................................................. 18

2 MANAGEMENT AND FINANCE 18 2.1 FINANCE continued .......................................................................................................................................... 20

2.1.3 COST OF DEBT RATIO Note: Revised Indicator 2005-2006 ................................. 20

2.1.4 WORKING CAPITAL RATIO .................................................................................................... 20

2.1 FINANCE continued .......................................................................................................................................... 23

2.1.5 REVENUE GROWTH ..................................................................................................................... 23

2.1.6 EXPENDITURE GROWTH .......................................................................................................... 23


2.1.7 SOURCES OF REVENUE ............................................................................................................. 25

2.1 FINANCE continued......................................................................................................................................... 28

2.1.8 REVENUE PER CAPITA ................................................................................................................. 28

2.1.9 TOTAL RATES PER CAPITA ..................................................................................................... 28

2.1.10 GENERAL RATE PER CAPITA ............................................................................................... 28

CONTENTS


2.1.11 AVERAGE RESIDENTIAL RATE ............................................................................................ 31

2.1.12 RATES OUTSTANDING AT YEAR END ....................................................................... 31


2.1.13 CAPITAL EXPENDITURE/DEPRECIATION RATIO ................................................. 34

2.1.14 OUTSOURCED CAPITAL EXPENDITURE .................................................................... 34

2.2 CUSTOMER SERVICE – No measures available as yet .............................................................. 37

2.3 HUMAN RESOURCE MANAGEMENT ................................................................................................ 37

2.3.1 AVERAGE COST PER EMPLOYEE ......................................................................................... 37

2.3.2 AVERAGE COST OF TRAINING PER EMPLOYEE ...................................................... 37

2.3.3 NUMBER OF EMPLOYEES PER 1000 POPULATION † ........................................... 37

2.3 HUMAN RESOURCE MANAGEMENT continued ......................................................................... 40

2.3.4 STAFF TURNOVER RATE ........................................................................................................... 40

2.3.5 AVERAGE SICK LEAVE PER EMPLOYEE ............................................................................ 40

2.3.6 LOST TIME DUE TO INJURY .................................................................................................... 40

2.4 INFORMATION SYSTEMS MANAGEMENT ..................................................................................... 43

2.4.1 ELECTRONIC SERVICE DELIVERY RECEIPTS ................................................................ 43

2.4.2 INFORMATION TECHNOLOGY EXPENSES ................................................................ 43

2.4.3 IT EXPENSES PER TERMINAL OR PER PERSONAL COMPUTER ..................... 43

3 REGULATORY 45 3.1 COMMUNITY HEALTH AND SAFETY ................................................................................................ 45

3.1.1 COMMUNITY HEALTH AND SAFETY EXPENDITURE .......................................... 45

3. 1 COMMUNITY HEALTH AND SAFETY Continued ....................................................................... 48

3.1.2 NUMBER OF TIMES FOOD-HANDLING PREMISES ARE INSPECTED ......... 48

3.2 PLANNING AND DEVELOPMENT ........................................................................................................ 50

3.2.1 DAYS TO OBTAIN APPROVALS .......................................................................................... 50

3.2 PLANNING AND DEVELOPMENT continued ................................................................................. 53

3.2.2 NUMBER OF PLANNING APPLICATIONS LODGED ............................................. 53

3.2.3 NUMBER OF BUILDING APPLICATIONS LODGED................................................. 53

4 INFRASTRUCTURE AND UTILITIES 55 4.1 ROADS, FOOTPATHS AND TRAFFIC ................................................................................................. 55

4.1.1 RATIO OF TOTAL EXPENDITURE ON ROADS AND FOOTPATHS TO

DEPRECIATION ............................................................................................................................... 55

4.1.2 STATE OF THE ROADS AND FOOTPATHS ASSETS ............................................. 55

4.1 ROADS, FOOTPATHS AND TRAFFIC continued .......................................................................... 58

4.1.3 EXPENDITURE PER KILOMETRE OF SEALED ROAD .............................................. 58

4.1.4 EXPENDITURE PER KILOMETRE OF UNSEALED ROAD .................................... 58

4.2 WATER ..................................................................................................................................................................... 61

4.2.1 OUTCOME OF WATER QUALITY TESTS ...................................................................... 61

4.2.2 NUMBER OF BREAKS IN RETICULATION SYSTEMS per 100 kms .................. 61

4.2.3 AVERAGE NUMBER OF DAYS OF WATER RESTRICTIONS .............................. 61

4.2 WATER continued .............................................................................................................................................. 64

4.2.4 UNIT COST PER KILOLITRE...................................................................................................... 64

4.2.5 AVERAGE WATER CONSUMPTION PER CONNECTION ................................. 64

4.2.6 WATER SYSTEM LOSS ................................................................................................................. 64

4.3 SEWERAGE AND DRAINAGE .................................................................................................................. 67

4.3.1 NUMBER OF NOTIFIABLE INCIDENTS (SEWERAGE) ............................................ 67

4.3.2 AVERAGE COST PER SEWERAGE CONNECTION ................................................. 67

4.4 WASTE MANAGEMENT ............................................................................................................................... 70

4.4.1 AVERAGE COST OF WASTE MANAGEMENT PER PROPERTY ...................... 70

4.4.2 AVERAGE COST OF WASTE MANAGEMENT PER CAPITA .............................. 70

5 COMMUNITY SERVICES AND DEVELOPMENT 73 5.1 SOCIAL AND COMMUNITY SERVICES .............................................................................................. 73

5.2 RECREATION AND CULTURE FACILITIES ....................................................................................... 73

5.1.1 SOCIAL AND COMMUNITY SERVICES EXPENDITURE PER CAPITA ......... 73

5.2.1 RECREATIONAL AND CULTURAL FACILITIES EXPENDITURE PER

CAPITA .................................................................................................................................................. 73

APPENDIX 1 76

APPENDIX 2 91

APPENDIX 3 Classification concordance 93

APPENDIX 4 Customer Satisfaction Survey 95 Local Government Association of Tasmania October 2006 ..................................................................... 95

APPENDIX 5 Data abnormalities 98

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PREFACE

The Key Performance Indicator (KPI) Committee is pleased to present the ninth KPI report

measuring council performance in Tasmania. This report presents data from the 2007-08 financial year and provides five-year comparisons over the 2003-04 to 2007-08 financial years.

The presentation of five years of data enables us to look at performance trends within Tasmanian

councils. In addition, this report continues to provide opportunities to share knowledge about local government performance in Tasmania. It also represents the continued and unique

collaborative effort across the three spheres of government in Tasmania.

Since the first report for the 1999-2000 financial year, data collection processes have been

refined in an attempt to minimise the reporting burden on councils wherever possible. The

committee intends to continue this practice.

The KPI Committee has continued to minimise changes to the KPIs since they were first

developed and there are no changes this year. As was the case last year, councils were provided

with their KPIs for validation and review and, as a result, some councils amended data supplied. As in previous years, the report does not contain measures of customer satisfaction with services.

The Local Government Association of Tasmania (LGAT) commissioned its third customer

satisfaction survey in October 2006. As the most recent source of customer satisfaction data, a summary of the results of this survey is presented in Appendix 4.

This report includes some graphical representations of indicator trends for the period 2003-04 to 2007-08. A number of trends are apparent from the data and some of these trends are outlined

below:

Revenue

In terms of the sources of total council revenue, the data continues to show that city councils are raising a greater proportion of their revenue from rates relative to smaller councils, and that

smaller councils are more dependent on grants. This has been the situation for all nine years of

the KPI report. For example, during 2007-08 Launceston City Council raised 65.8% of its total

revenue from rates compared with Flinders Council which raised only 26.9% of its total revenue.

Rates There has been continued strong growth in the general rate per capita for the small council

group with a 48% increase from 2003-04 to 2007-08. The same period saw an increase of 22%

for the medium council group and the city councils. Hobart City Council at $787 had the highest

general rate per capita of the cities group, Burnie City Council at $660 was the highest of the

medium councils and Tasman Council at $1181 was the highest of the small council group.

Over the previous eight years, there was a consistent reduction in the level of rates outstanding

at the end of the financial year, indicating that councils were working hard to reduce the level of

rates outstanding. For 2007-08 this indicator plateaued, although the West Coast, Sorell and Brighton Councils continued to have significant reductions in the level of rates outstanding. The

Flinders and Southern Midlands Councils continue to have the highest level of rates outstanding

of all councils. Derwent Valley Council has the highest level of the medium councils and

Clarence City Council the highest level of the cities group.

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Cost of debt ratio There has been a slight decline in the cost of debt ratio for the cities and small council groups,

with the medium council group unchanged from last year. Burnie City Council with 3% had the

highest cost of debt ratio, with Clarence City and Glenorchy City Councils having the highest for the cities group at 2.2%, and George Town Council the highest of the small council group at

1.6%.

Electronic service delivery

There continues to be a steady increase, particularly in the smaller and medium council groups, in

the level of electronic service delivery as councils promote, and communities adopt, the newer

technologies. Circular Head Council at 100% had the highest level of electronic service delivery.

In the medium group, Brighton Council with 74.5% had the highest level, and in the cities group

Hobart City Council had the highest level with 69.2%.

Planning approvals The cities group continues to have most days required to obtain approvals for permitted-use

planning applications, with Launceston City Council the highest at 32 days. Meander Valley and

West Tamar Councils rank the highest in the medium group with 26 days, and George Town

Council ranks the highest in the small council group with 31 days. King Island and Derwent

Valley Councils had the shortest approval period of seven days.

In the number of days taken to obtain building approvals Launceston City and Sorell Councils

took 39 days. At the other end of the scale King Island Council took two days, and West Tamar

and Clarence Councils took three days.

Waste management costs

The average cost of waste management per property increased by approximately 27% and the

average cost per sewerage connection increased by approximately 26% from 2003-04 to 2007-

08. Hobart City Council at $250 per property had the highest cost of the city group for waste

management per property. Devonport City Council at $272 per property had the highest of the

medium group, and Glamorgan-Spring Bay Council at $294 per property had the highest of the

small council group.

Road expenditure

The expenditure per kilometre of sealed road has increased by 33% for the state average, with

the small council group increasing by 37% and the medium council group by 41%. Over this

period the expenditure for the cities group increased by 8%.

As in recent reports, the KPI Committee includes appendices containing councils’ financial information, based on international standards used by the ABS to prepare and publish

Government Finance Statistics, and other statistics to provide contextual information on Tasmanian councils.

With the detailed time series data in the KPI report enabling long-term statistical comparisons,

the committee continues to receive positive feedback from councils using the data for budgeting

and planning, researchers from academic institutions, private companies, and from State

Government bodies.

With the change in arrangements for water and sewerage, the KPI report for 2008-09 will be the

last for water and sewerage KPIs by municipal area.

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The KPI report is published and distributed by the Department of Premier and Cabinet’s Local

Government Division on behalf of the KPI Committee. The Local Government Division provides

executive and administrative support, and gives the KPI project an independence and objectivity that is vital in maintaining broad community acceptance and the support of all Tasmanian

councils. The KPI Committee appreciates the ongoing financial support of the State Government

and the cooperation of the State’s 29 councils.

David Sales

Chair

Key Performance Indicator Committee

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1. INTRODUCTION

1.1 Background to the Key Performance Indicator Framework

The KPI Project was developed through a partnership between the Local Government Division of

the Department of Premier and Cabinet, the Local Government Association of Tasmania (LGAT) and Local Government Managers Australia (LGMA). This partnership built on performance

indicator systems in use by other jurisdictions to develop the KPI framework.

Following the development of the KPI framework, the KPI Committee was established to provide guidance to the Local Government Division which is responsible for the ongoing management of

the framework. The project continues to attract strong support from local government in

Tasmania. Although participation in the project has been on a voluntary basis, all 29 councils have

participated over the nine financial years in which it has operated.

Over this nine-year period, the KPI project has provided councils with a range of indicators to

measure their organisational performance. This enables councils to benchmark their operations

and, through the time-series data, to monitor trends over time. Prior to this, there was no statewide framework for measuring and comparing council performance.

In summary, the information in the report aims to:

enhance performance measurement by councils

enable benchmarking and identification of best practice

establish performance trends over time

improve accountability to the community.

1.2 Accountability and Leading Practice

In recent years, government accountability to the community has become increasingly important.

Communities want to know more about, and have an increased involvement in, the operation of

their councils. This means that in recent years, councils have become increasingly open and transparent.

Value for money is high on the community agenda, as is the ability of councillors to assess

priorities. The development of and reporting against performance indicators provides councils

and councillors with a tool to discuss performance with the community. In addition, the cooperation underpinning this activity contributes towards Tasmania Together Goal 8: Open and

accountable government that listens and plans for a shared future.

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1.4 What is Performance Measurement?

Key performance indicators (KPIs) are generic measures that focus on the achievement of

outcomes most critical to the current and future success of organisations wishing to achieve continuous improvement. KPIs do this by monitoring the efficiency and effectiveness of service

delivery. KPIs can provide qualitative and/or quantitative information, which is used to assist in

determining how successful a council is in achieving its objectives.

Performance measurement is not about ranking the performance of councils. Rather, it is about

providing information to assist councils in improving their operations over time.

The following questions should be asked when analysing performance information:

What does this information tell us about what we are doing well?

What does this information tell us about where we need to improve?

Which councils appear to have “leading practices”?

How are these councils achieving success in these areas?

While the community may want to examine and analyse previous performances, the main value is in providing information to help councils plan for the future. This report gives a focus on where

councils currently stand, some directions for the future and how these goals might be achieved.

1.5 Identification of Key Result Areas

Councils are responsible for policy development and resource and service delivery in a range of

areas. The following are the key result areas for measuring the performance of councils in

Tasmania:

Governance

Management and Finance

Regulation

Infrastructure and Utilities

Community Services and Development.

Councils report against a range of measures in these areas.

From the framework of measures, 49 council performance indicators have been selected for

reporting purposes. These indicators are summarised in Section 3 – How to Use This Report.

(See page 9)

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2. PERFORMANCE MEASUREMENT SYSTEM

2.1 The KPI Committee

The KPI Committee was established in 2001 to oversee the introduction of the performance

measurement system. Its role is to serve as the formal body reviewing the performance management system from year to year. This includes reviews of timeframes, expectations of

councils, data and indicator definitional issues, and data management matters.

The committee for this report comprises:

David Sales Chief Executive Officer, Southern Waste Strategy Authority – Chair

Paul West General Manager, Kingborough Council

Frank Barta Corporate Treasurer, Clarence City Council

Liz Gillam Senior Policy Officer, Local Government Association of Tasmania

Rodney Malcomson Secretary to the State Grants Commission, Department of Treasury and

Finance

Alistair Scott Deputy Director, Local Government Division, Department of Premier

and Cabinet.

Executive support is provided by:

Pete Morrow Senior Policy Analyst, Local Government Division, Department of

Premier and Cabinet.

For the 2007-08 report, data validation and technical support was provided by Mr John Gibson,

and specialist statistical advice was provided by the ABS.

2.2 Defining Key Performance Indicators

The KPIs are designed to assist councils identify better practices and to encourage them to look at

the operation of other councils.

It is very difficult to precisely measure the performance of a council. The KPIs in this report are

therefore only indicators designed to draw attention to performance, and highlight those councils who appear to be setting industry benchmarks. There may be special circumstances or unusual

factors that influence the KPI outcomes for one or more councils. These influencing factors are

included for each KPI.

The KPIs reported by the KPI Committee are:

directly related to performance outcomes

clearly defined in respect of purpose and use

understandable

cost-effective to collect.

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2.3 Performance Measurement for Tasmanian Councils

Since the reporting framework was developed in 1999, there have been two areas of

performance measurement for Tasmanian councils:

1. organisational measures that describe the performance of a council as an organisation. They address the outcomes of council services and management in areas such as human resources, finance and customer service

2. community measures that describe the state of a community in areas such as the economy, social wellbeing and environmental health. They will help answer the big

questions like, “How are things going in our community?”

While both categories of performance measurement are important, the KPI Committee continues

to concentrate on organisational measurement for two reasons: firstly, this is the area in which

councils have the greatest ability to influence outcomes and, secondly, data is readily available.

It is important to understand that councils are not able to fully influence community outcomes. For example, employment levels will influence community measures but are a product of

Australian, State and local government policies as well as industry decisions. A council can play a

part in the achievement of community outcomes but, as one of many players, cannot be solely accountable for those outcomes. On the other hand, organisational measures are directly

attributable to the performance of the council, and are readily accessible and more statistically

robust.

The KPI Committee is of the view that customer satisfaction is a key indicator of the performance of a council. A detailed review of the Local Government Act 1993 undertaken during 2003-04

resulted in amendments to the Act that required all councils to introduce a customer service

charter. Some councils already operated effective customer service charters. The amendments

require a council to seek and listen to the views and ideas of their local communities to determine

how satisfied they are as consumers of council services. The KPI Committee will continue to

encourage councils to use a uniform customer satisfaction survey format for any customer

satisfaction surveys undertaken. This will enable the publication of comparable community

measures in future KPI reports.

As it was not able to collect customer satisfaction data this year, the KPI Committee has again

included the summary of a customer satisfaction survey commissioned by LGAT in October 2006

(see Appendix 4). Although falling outside the reporting period, LGAT has a community

satisfaction survey for 2008-09 available on its website at http://www.lgat.tas.gov.au/site/page.cfm.

2.4 Consolidated Data Collection

The KPI Committee collected data via an electronic form emailed to councils. This form collects

data for the:

Tasmanian KPI project

ABS for National Accounts reporting purposes

State Grants Commission for use in its grant allocation modelling.

This consolidated data collection process has reduced the reporting burden on councils. Rather

than staff having to complete three separate questionnaires on an annual basis, one collection sheet satisfies the data needs of the three major users. Minor fine-tuning of requirements and

definitions on the data collection sheets over a number of years has assisted councils to provide

the required information.

http://www.lgat.tas.gov.au/site/page.cfm

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Feedback about the collection system continues to be positive. This demonstrates a unique

collaboration in Tasmania between the three spheres of government. Ongoing consultation and

cooperation will continue to improve the system further, minimising demands on councils, and

improving consistency in data for the purpose of analysis.

This was the fifth time that the custom-made database program assisted the committee to analyse

the data in a timely manner to prepare the tables and graphs. The improvement in the program

enabled the committee to send each council the background data (Appendix 1) and its own KPIs

for validation and reasonableness testing.

The ABS has requested jurisdictions move to adopt a national minimum dataset which will assist

inter-jurisdictional comparisons. There are also similar proposals being put forward in other

forums such as the Local Government and Planning Ministers’ Council. The Local Government Division is monitoring the proposed changes on behalf of the KPI Committee. No changes have

been agreed to at this time.

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3. HOW TO USE THIS REPORT

3.1 Changes to some KPIs 2005-2006 onwards

The KPIs for the five financial years 2003-04 to 2007-08 are presented in this report. As in recent

years, the committee has included a number of graphs showing the movements in the KPIs over the five financial years. This allows trend analysis across various KPIs that are considered to be of

most use and interest to the readers of this report.

In the 2005-06 report, following a review of the KPIs carried out in consultation with all Tasmanian councils during 2005 and 2006, the KPI Committee made significant changes to the

following KPIs:

2.1.3 Debt Service Ratio became Cost of Debt Ratio

3.1.2 Number of Infringement Notices Issued per 1000 Population became Number of Times Food-Handling Premises are Inspected

3.2.2 Number of Building and Planning Applications Lodged was split to become:

3.2.2. Number of Building Applications Lodged

3.2.3. Number of Planning Applications Lodged.

The changes were made so that the KPIs would be more meaningful and would provide more

accurate measures of council services as originally intended.

These changed KPIs cannot be compared to the KPIs they replaced.

The KPI Committee made some fine-tuning adjustments to other KPIs in 2005-06. These KPIs are

annotated in the tables. For these indicators, care should be taken when comparing this year’s

figures to figures before 2005-06.

3.2 Presentation of the Data

The report is divided into the five key result areas:

1. Governance

2. Management and Finance

3. Regulation

4. Infrastructure and Utilities

5. Community Services and Development.

Within these categories the relevant indicators are presented. Table 1A summarises how the

indicators are arranged.

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Table 1A – Categories of Indicators

Report Ref Key Result Area Indicator

1 Governance

Governance

1.1.1 Voter Turnout

2

Management &

Finance

Finance

2.1.1 Budget Achievement – Revenue

2.1.2 Budget Achievement – Expenditure

2.1.3 Cost of Debt Ratio

(Note: this measure has been substantially revised from 2005-06

and so the figures cannot be compared to previous figures of the

former Debt Service Ratio KPI)

2.1.4 Working Capital Ratio

2.1.5 Revenue Growth

2.1.6 Expenditure Growth

2.1.7 Sources of Revenue

2.1.8 Revenue per Capita

2.1.9 Total Rates per Capita

2.1.10 General Rate per Capita

2.1.11 Average Residential Rate

2.1.12 Rates Outstanding at Year End

2.1.13 Capital Expenditure/Depreciation Ratio

2.1.14 Outsourced Capital Expenditure

Customer Service No measures available as yet

Human Resource

Management

2.3.1 Average Cost per Employee

2.3.2 Average Cost of Training per Employee

2.3.3 Number of Employees per 1000 Population

2.3.4 Staff Turnover Rate

2.3.5 Average Sick Leave per Employee

2.3.6 Lost Time Due to Injury

Information Systems

Management

2.4.1 Electronic Service Delivery Receipts

2.4.2 Information Technology (IT) Expenses

2.4.3 IT Expenses per Terminal or per Personal Computer

12


3 Regulation

Community Health

and Safety

3.1.1 Community Health and Safety Expenses

(Note: two measures)

3.1.2 Number of Times Food-Handling Premises are Inspected

(Note: this measure has been substantially revised. The KPIs under

reference 3.1.2 before the 2005-06 report cannot be compared to

later figures)

Planning and

Development

3.2.1 Days to Obtain Approvals

(Note: three measures)

3.2.2 Number of Planning Applications Lodged

(Note: figures before 2005-06 cannot be compared with later

figures)

3.2.3 Number of Building Applications Lodged

(Note: figures before 2005-06 cannot be compared with later

figures)

4 Infrastructure and

Utilities

Roads, Footpaths

and Traffic

4.1.1 Ratio of Total Expenditure on Road and Footpaths to

Depreciation

4.1.2 State of the Roads and Footpaths Assets

4.1.3 Expenditure per Kilometre of Sealed Road

4.1.4 Expenditure per Kilometre of Unsealed Road

Water

4.2.1 Outcome of Water Quality Tests

4.2.2 Number of Breaks in Reticulation Systems per 100kms

4.2.3 Number of Days of Water Restrictions

4.2.4 Unit Cost per Kilolitre

4.2.5 Average Water Consumption per Connection

4.2.6 Water System Loss

Sewerage and

Drainage

4.3.1 Number of Notifiable Incidents (Sewerage)

4.3.2 Average Cost per Sewerage Connection

Waste Management

4.4.1 Average Cost of Waste Management per Property

4.4.2 Average Cost of Waste Management per Capita

13


Community Services

and Development

Social and Community

Services

5.1.1 Social and Community Services Expenditure per Capita

Recreational & Cultural

Facilities

5.2.1 Recreational and Cultural Expenditure per Capita

Accompanying each set of related indicators is a brief explanation of what the indicator is

attempting to measure and a list of factors that may affect the outcome of that indicator.

The councils are arranged in the left-hand column according to the Australian Local Government

Classification (ALGC). Categories have been abridged, however, in order to make them more meaningful to Tasmania’s local government situation. Table 1B below illustrates how the councils

have been classified for the purpose of this publication.

Table 1B – Tasmanian Local Governments

(Classified according to the abridged ALGC)

Major Cities (Cities) Other Urban and Large Rural

(Medium)

Other (Smaller) Rural

(Small)

Clarence City Brighton Break O’Day

Glenorchy City Burnie City Central Highlands

Hobart City Central Coast Circular Head

Launceston City Derwent Valley Dorset

Devonport City Flinders

Huon Valley George Town

Kingborough Glamorgan-Spring Bay

Meander Valley Kentish

Northern Midlands King Island

Sorell Latrobe

Waratah-Wynyard Southern Midlands

West Tamar Tasman

West Coast

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3.3 Analysis, Interpretation and Other Information

Caution should be used when comparing one council with another, even within the abridged

ALGC classifications. Differences in demography, geography and land use all influence cross-

council comparisons.

The committee believes that the KPIs can best be used for monitoring changes in performance of

a council over a statistically relevant period of time, and for identifying councils that may have

improved practices in their operations.

The data from which the KPIs are calculated can be found in Appendix 1. This is the data that has

been provided to the KPI Committee by councils, and has been independently validated against

audited financial statements (where possible) and other information available to the public.

Two appendices containing statistical data based on ABS Government Finance Statistics (GFS)

concepts were included in recent reports. These appendices are being reviewed and are not

included in this report.

Appendix 2 contains council area demographics to create a contextual picture of each council for

interpretation of the KPIs.

Appendix 3 provides a comparative link between ABS classifications and council functions.

Appendix 4 is the summary of the LGAT-commissioned customer satisfaction survey conducted

during October 2006.

Appendix 5 provides an explanation of why some of the data presented may appear to be

abnormal.

Note on comparisons between years

Data is presented for the 2007-08 financial year as well as for the previous four financial years. It

should be noted that some movements in figures between the years may potentially be the result

of the change in the collection process. Such cases should be infrequent, as maintaining

consistency has been a high priority for the KPI Committee in presenting this report.

Nevertheless, in order to have meaningful performance measures, it has been necessary to have

some KPIs better defined and the results clarified. Where this has been necessary, the KPI

columns have been marked with an asterisk (*). As discussed in Section 3.1, it was necessary to make significant changes to three KPIs in 2005-06. These are annotated in the following KPI

tables.

Averages

The averages of the council data presented in the report are not weighted averages. The

committee determined to retain the present method of calculating averages for the 2007-08 report. The importance of the timely production of this document resulted in the committee

having insufficient time to address the calculation of averages.

Notes on unavailable, not applicable or zero data

In the KPI tables, UA is used where a council was not able to provide the data (unavailable) and NA is used where the council does not provide that particular service (not applicable). A zero

(0) is included if the item is a nil amount.

15

For the 2004-05 financial year, the figures relating to the number of kilolitres of water used by

councils were not collected, as the committee had planned to use the data collected by the

Government Prices Oversight Commission (GPOC). On reviewing the GPOC data, the

committee decided not to report indicator 4.2.6 Water System Loss for 2004-05. Because many properties in Tasmania do not have water meters, the data presented in some water related KPIs

may not be robust.

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KPI INFORMATION

KEY RESULT AREA

1 GOVERNANCE

1.1 GOVERNANCE

CATEGORY

DEFINITION This category covers the role of the elected representatives, dealings with the community and the leadership of local government.

OBJECTIVE Open, accountable government and high standards of behaviour.

INDICATOR 1.1.1 VOTER TURNOUT

INDICATOR

CALCULATION

Number of electors who voted in ordinary elections

Number of electors who are eligible to vote

INDICATOR

EXPLANATION

Voter Turnout: A measure of a council’s engagement with its community. It should be noted that elections for mayor and deputy mayor

usually occur in October in every second year. Councillors have a four-year term, with half the positions being contested every two years,

concurrently with the mayor and deputy mayor elections.

As local government elections are held every second year, this indicator will be quoted every second year, or as the elections are held.

INFLUENCING

FACTORS

timing of elections

number and quality of electoral candidates

number of voters with language and other difficulties

nature of current public issues

proportion of dwellings being rented

%

17

Cities Note

Clarence 52.1 52.1 * No election held

Glenorchy 55.8 52.8 # Election postponed

Hobart 50.4 54.2

Launceston 60.3 56.0

Group average 54.6 53.8

Medium Councils

Brighton 48.3 46.8

Burnie 64.5 60.4

Central Coast 59.2 58.1

Derwent Valley 57.0 57.4

Devonport 57.9 55.2

Huon Valley 65.9 65.9

Kingborough 52.2 54.3

Meander Valley 59.0 59.9

Northern Midlands 68.2 66.8

Sorell 59.4 57.4

Waratah-Wynyard 68.1 59.5

West Tamar 59.3 55.9


Small Councils

Break O'Day 73.7 71.7

Central Highlands 62.0 63.3

Circular Head 66.9 70.1

Dorset 70.3 68.5

Flinders 81.7 76.1

George Town 62.7 65.9

Glamorgan-Spring Bay 71.3 68.9

Kentish 62.0 65.5

King Island 78.9 72.0

Latrobe 57.6 58.8

Southern Midlands 64.9 63.5

Tasman 72.2 75.2

West Coast 66.8 66.3


State Average 63.0 62.0

2003-04 *

%

2006-07 #

%

Voter Turnout

2007-08

%

2004-05 #

%

2005-06

%

18

KEY RESULT AREA

2 MANAGEMENT AND FINANCE

2.1 FINANCE

CATEGORY

DEFINITION

This category covers corporate services provided to the organisation by council management. Sound management and adequate financial capacity

are essential to deliver services to meet current and future community needs.

OBJECTIVE Value for council services, an equitable revenue policy (rates and other charges), sufficient funds for asset replacement and refurbishment,

and good project management.

INDICATOR 2.1.1 BUDGET ACHIEVEMENT – REVENUE 2.1.2 BUDGET ACHIEVEMENT – EXPENSES

INDICATOR

CALCULATION

Actual revenue

Budgeted revenue

Actual expenses

Budgeted expenses

INDICATOR

EXPLANATION

Budget achievement reflects the accuracy of the budget control as compared to the operating results. It measures a council’s achievement in

meeting annual budgeted revenue targets and a council’s ability to contain costs within budgeted expenditure parameters. A council with

consistent major variations from the budgeted targets may have budgetary issues that need to be addressed.

INFLUENCING

FACTORS

quality of forecasting model

quality of reporting and control systems

unforeseen (not budgeted items)

major revenue/expenditure variations

changes in accounting policies or standards

profit/loss on asset disposals can vary actual revenue and expenses totals

% %

19

Cities

Clarence 107.4 112.7 112.7 113.3 120.2 111.2 103.4 114.2 112.9 113.8

Glenorchy 103.2 103.9 116.0 108.7 105.1 104.1 110.2 111.8 103.2 106.0

Hobart 104.3 106.1 111.2 113.4 108.9 104.4 102.1 103.5 103.7 105.6

Launceston 103.2 103.5 104.9 103.6 103.2 102.5 103.0 102.9 99.9 101.0

Group average 104.5 106.5 111.2 109.8 109.3 105.5 104.7 108.1 104.9 106.6

Medium Councils

Brighton 108.9 104.2 107.1 103.4 111.7 105.4 103.4 99.0 101.3 110.6

Burnie 100.4 108.0 102.5 102.7 97.2 98.4 125.6 109.7 100.1 103.2

Central Coast 102.7 103.1 101.7 99.4 101.6 97.9 102.5 102.3 102.0 106.7

Derwent Valley 111.5 143.4 114.6 103.4 107.4 110.4 138.8 135.5 123.4 128.0

Devonport 104.4 109.1 117.3 117.9 112.6 102.9 104.3 107.3 103.7 107.4

Huon Valley 102.5 97.9 119.3 116.6 131.2 100.3 93.8 115.1 97.0 122.8

Kingborough 115.6 128.3 122.2 133.7 145.5 102.9 99.6 102.0 109.3 107.7

Meander Valley 110.6 104.0 115.9 95.9 104.1 113.8 105.6 109.7 111.6 105.5

Northern Midlands 110.3 112.8 115.1 108.2 104.7 100.1 99.0 115.0 117.8 103.7

Sorell 109.5 103.5 106.1 114.8 119.1 108.1 102.4 98.7 106.7 104.9

Waratah-Wynyard 110.8 105.6 114.2 106.8 114.6 100.6 101.9 102.3 96.5 107.7

West Tamar 110.5 117.8 121.5 124.4 113.6 102.4 120.9 100.2 98.4 96.9

Group average 108.2 111.5 113.1 110.6 113.6 103.6 108.1 108.1 105.7 108.8

Small Councils

Break O'Day 95.7 83.7 105.4 98.2 103.7 102.8 95.6 96.8 94.1 102.1

Central Highlands 140.8 178.9 123.3 116.5 106.7 119.7 91.5 72.8 104.9 76.7

Circular Head 102.7 98.9 99.6 110.5 100.4 100.0 95.6 99.2 89.2 120.2

Dorset 102.7 109.0 103.8 120.3 111.2 111.2 110.9 96.8 85.6 111.6

Flinders 135.2 105.7 106.4 142.3 107.5 97.5 94.2 79.6 78.2 89.2

George Town 103.4 103.5 111.8 106.8 129.0 99.0 109.9 97.6 108.2 100.3

Glamorgan-Spring Bay 106.4 117.7 109.5 103.2 102.6 112.6 106.0 108.8 99.9 107.9

Kentish 114.7 129.3 116.8 99.8 118.2 104.8 111.5 113.8 104.6 120.0

King Island 104.4 106.4 107.3 106.7 115.9 96.0 98.0 99.5 109.0 102.2

Latrobe 106.9 112.7 121.8 125.3 112.4 96.8 105.6 100.6 106.7 100.1

Southern Midlands 108.4 109.1 112.4 127.6 122.9 89.0 95.2 100.4 105.6 96.3

Tasman 101.9 100.6 49.1 110.9 138.4 104.4 105.0 111.3 105.2 100.7

West Coast 106.0 108.6 135.5 91.6 94.7 112.4 113.5 106.6 84.1 84.3

Group average 110.0 112.6 107.9 112.3 112.6 103.6 102.5 98.7 98.1 100.9

State Average 108.5 111.3 110.5 111.2 112.6 103.9 105.1 103.9 102.2 104.9

Budget Achievement – Revenue Budget Achievement - Expenses

2003-04 2004-05 2005-06 2006-07 2007-082007-082005-06 2006-072003-04 2004-05

%%% % % % % % %%

20

2.1 FINANCE continued

CATEGORY

DEFINITION This category covers corporate services provided to the organisation by council management. Sound management and adequate financial capacity



good project management.

INDICATOR 2.1.3 COST OF DEBT RATIO

Note: Revised Indicator 2005-2006 2.1.4 WORKING CAPITAL RATIO

INDICATOR

CALCULATION

Interest payments

Operating revenue

Current assets

Current liabilities

INDICATOR

EXPLANATION

Cost of Debt Ratio: A measure of the capacity of a

council to service debt – usually incurred to fund

infrastructure and other major capital works. This

indicates the percentage of council operating revenue

required to service debt.

Working Capital Ratio: A measure of the liquidity or ’cash‘ position of a

council. It is a measure of a council’s ability to meet its financial obligations

as they fall due. If current liabilities exceed current assets (a ratio of <100%)

then a council would need to improve its liquidity position. A figure well in

excess of 100% may mean that a council is saving for a specific purpose.

INFLUENCING

FACTORS

rate of growth in area

policy on debt financing

level of interest rates

loan terms

policy on funding capital investment

adjusted revenue for disposals

planning and budgetary control

timing of cash flows

credit policies and collection of debts

local economic climate

debt reduction policy

moneys held for future works

% %

21

Cities

Clarence 5.6 5.2 2.8 2.4 2.2 316.9 341.7 464.6 509.9 266.0

Glenorchy 9.0 7.7 2.5 2.4 2.2 94.0 89.7 87.6 103.8 122.8

Hobart 3.0 3.1 0.8 0.9 1.0 201.2 229.7 249.4 276.0 253.4

Launceston 2.6 2.6 0.6 0.7 0.8 231.7 206.7 305.9 262.5 150.2

Group average 5.0 4.6 1.7 1.6 1.5 211.0 217.0 276.9 288.1 198.1

Medium Councils

Brighton 7.5 5.9 2.0 1.7 1.5 122.2 120.3 139.3 184.0 161.9

Burnie 5.4 3.5 1.0 2.1 3.0 298.8 145.5 106.7 174.0 306.8

Central Coast 3.7 3.0 0.3 0.1 0.1 377.1 299.5 255.3 249.2 217.2

Derwent Valley 6.3 4.8 1.4 1.4 1.2 68.2 151.8 165.2 126.3 123.3

Devonport 12.0 8.2 1.8 1.6 1.6 113.2 160.8 151.5 163.8 181.6

Huon Valley 4.1 4.0 0.3 0.2 0.2 377.7 372.7 412.9 563.4 446.6

Kingborough 0.9 0.4 0.2 0.1 0.1 313.2 276.9 299.8 305.4 409.9

Meander Valley 0.0 0.0 0.0 0.0 0.0 630.5 694.7 669.8 706.5 752.3


Sorell 7.8 4.1 1.4 1.8 1.4 221.6 182.0 185.6 152.3 285.2

Waratah-Wynyard 6.1 6.3 1.4 1.2 0.9 241.0 266.3 237.6 201.0 229.7

West Tamar 6.5 5.4 0.7 0.6 0.6 285.8 329.2 348.2 401.2 473.5

Group average 5.0 3.8 0.9 0.9 0.9 293.4 296.1 285.1 293.8 327.9

Small Councils

Break O'Day 3.7 2.9 1.1 1.3 1.1 406.4 463.8 663.3 300.5 313.8


Circular Head 4.3 3.7 0.5 0.4 0.4 295.9 591.0 539.6 501.4 310.4

Dorset 2.1 2.6 0.7 0.8 0.8 412.9 430.7 520.2 708.8 660.6

Flinders 0.0 0.0 0.0 0.0 0.0 1,798.3 2,851.8 2,380.3 2,670.2 2,142.0

George Town 16.5 10.5 1.4 1.2 1.6 90.1 139.9 222.1 231.3 254.2


Kentish 2.6 2.1 0.2 0.6 1.5 416.8 386.1 334.4 518.4 429.6

King Island 2.2 1.7 0.9 0.8 1.0 299.8 295.3 308.4 332.3 393.2

Latrobe 4.6 4.7 1.1 0.9 0.6 157.9 136.5 127.4 89.4 123.7


Tasman 2.9 4.0 3.3 1.4 1.2 66.2 63.6 68.8 83.6 129.1

West Coast 7.5 4.8 1.3 1.3 1.1 82.0 100.3 125.2 134.7 168.8

Group average 4.4 4.3 1.1 0.9 0.9 385.9 502.1 507.7 533.7 484.4

State Average 4.8 4.2 1.1 1.0 1.0 323.5 377.5 383.8 400.6 380.2

* Indicator changed 2005-2006 (Loan repayment removed).

Figures for 2001-2002 to 2004-2005 are not comparable with 2005-2006.

Cost of Debt Ratio * Working Capital Ratio

2003-04 2004-05 2005-06 2007-08

%

2004-05

%

2003-04

%% %%% %

2007-08 2006-072005-06 2006-07

% %

22

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 211.0 217.0 276.9 288.1 198.1

Medium Councils 293.4 296.1 285.1 293.8 327.9

Small Councils 385.9 502.1 507.7 533.7 484.4

State Average 323.5 377.5 383.8 400.6 380.2

100.0

150.0

200.0

250.0

300.0

350.0

400.0

450.0

500.0

550.0

600.0

Percen

tag

e

Financial Year

Working Capital Ratio

23


CATEGORY

DEFINITION



OBJECTIVE Value for council services, an equitable revenue policy (rates and other charges), sufficient funds for asset replacement and refurbishment, and


INDICATOR 2.1.5 REVENUE GROWTH 2.1.6 EXPENDITURE GROWTH

INDICATOR

CALCULATION

This year’s operating revenue minus last year’s operating revenue

Last year’s operating revenue

This year’s operating expenditure minus last year’s operating expenditure

Last year’s operating expenditure

INDICATOR

EXPLANATION Revenue Growth: Measures the change in the level of

financial resources available for council activities.

Expenditure Growth: Measures the change in the level of financial

expenditure resulting from council activities.

INFLUENCING

FACTORS

rate of growth or decline in area

timing of maintenance programs

general State/national/international economic activity

abnormal items of revenue

special increase in rates or other operating revenue

availability of grants funding

changes in service levels

adjusted revenue for disposals

rate of growth or decline in area

timing of maintenance programs

general State/national/international economic activity

abnormal items of expenditure

specific projects

changes in service levels

adjusted expenditure for disposals

% %

24

Cities

Clarence -18.9 17.2 3.0 6.6 18.5 6.2 2.5 13.9 4.0 10.6

Glenorchy 6.6 6.9 13.4 1.4 3.5 -1.1 10.9 5.2 6.2 7.6

Hobart 3.4 10.5 9.7 6.7 1.3 2.9 4.4 4.8 4.3 4.9

Launceston 7.7 14.8 8.1 -8.4 4.3 4.9 6.2 5.8 3.6 2.4

Group average -0.3 12.3 8.6 1.6 6.9 3.2 6.0 7.4 4.5 6.3

Medium Councils

Brighton 15.4 36.7 -15.3 6.6 -2.0 5.5 1.4 1.0 3.2 3.0

Burnie 6.7 18.1 4.5 0.7 4.5 1.1 37.5 -12.5 2.1 3.3

Central Coast 4.7 2.3 8.1 2.8 13.7 0.7 9.5 6.8 6.8 11.7

Derwent Valley 9.8 47.4 -16.2 -4.9 7.8 6.1 17.1 4.1 -4.1 6.9

Devonport 8.0 10.6 13.8 5.4 0.4 5.4 3.6 5.6 4.6 7.4

Huon Valley 5.5 8.5 7.1 6.9 12.0 5.7 2.7 10.8 0.5 27.5

Kingborough 13.6 12.9 2.6 13.9 19.4 8.2 6.8 7.3 11.8 10.1

Meander Valley 7.8 -3.5 19.1 -5.7 12.5 10.8 -6.6 8.5 11.4 2.6

Northern Midlands 9.8 -2.3 14.2 -7.9 8.2 -0.3 5.8 18.9 6.8 -0.1

Sorell 5.9 -0.5 20.7 9.4 11.0 8.6 3.7 5.3 11.4 2.1

Waratah-Wynyard 9.3 0.4 10.8 -8.2 10.1 5.4 -1.6 9.3 1.6 16.6

West Tamar 9.3 14.9 9.9 15.5 -0.6 7.9 23.2 -10.4 9.1 7.2

Group average 8.8 12.1 6.6 2.9 8.1 5.4 8.6 4.6 5.4 8.2

Small Councils

Break O'Day -8.7 28.9 38.3 -17.1 17.9 11.2 3.0 11.3 8.7 14.7

Central Highlands 8.7 36.7 -22.7 -0.6 -2.3 16.1 -13.6 13.9 -11.8 2.1

Circular Head -4.0 -8.0 14.5 7.7 -3.1 -6.4 0.9 4.6 8.2 44.0

Dorset -4.1 3.3 18.7 29.1 -13.1 4.0 2.8 -2.1 4.9 18.7

Flinders -21.5 -3.0 6.4 61.2 -31.5 -31.6 13.6 0.7 2.7 7.0

George Town 7.9 0.8 22.2 -4.7 27.4 3.3 12.4 2.2 12.5 -3.2

Glamorgan-Spring Bay -1.8 19.4 11.1 9.2 7.7 9.7 3.0 21.9 2.7 11.1

Kentish 8.5 21.0 13.2 -1.8 26.1 12.1 7.5 28.8 -3.4 25.7

King Island -7.1 7.7 9.1 2.1 28.2 -25.8 2.2 11.2 6.9 4.3

Latrobe 4.6 18.4 21.5 8.3 1.2 10.1 11.9 4.2 12.3 1.3

Southern Midlands 27.7 -2.0 10.2 26.8 -6.6 -5.6 3.8 6.1 9.2 5.7

Tasman 1.2 4.7 -50.1 160.1 28.2 19.0 17.3 12.0 5.0 1.2

West Coast -19.4 26.9 13.3 -13.1 7.9 10.4 8.4 2.0 1.5 4.6

Group average -0.6 11.9 8.1 20.6 6.8 2.0 5.6 9.0 4.6 10.5

State Average 3.3 12.1 7.6 10.6 7.3 3.6 6.9 6.9 4.9 9.0

2006-07

%

2007-08

%% % % %

Expenditure Growth

% %

2003-04

%

2004-05

%

2005-06

Revenue Growth

2003-04 2004-05 2005-06 2006-07 2007-08

25


CATEGORY

DEFINITION

This category covers corporate services provided to the organisation by council management. Sound management and adequate financial capacity are

essential to deliver services to meet current and future community needs.

OBJECTIVE Value for council services, an equitable revenue policy (rates and other charges), sufficient funds for asset replacement and refurbishment, good

project management.

INDICATOR

2.1.7 SOURCES OF REVENUE

(Rates, grants contributions/acquisitions and user charges) Note: three separate measures (as tabulated on next page).

INDICATOR

CALCULATION

Source of revenue

Total operating revenue

INDICATOR

EXPLANATION

Sources of Revenue: This is a measure of a council’s dependence on various revenue sources: rates and annual charges, grants and

contributions, user charges, interest and other sources. For this report, interest and other income have not been tabulated.

The higher the percentage of revenue received from Government grants the more dependent is the council upon other levels of government

rather than its own resources.

INFLUENCING

FACTORS

distribution and level of Commonwealth and State Government grant

funding

socio-economic profile of area, i.e. capacity to pay

user-pay policies

private sector contributions

assets acquired without cost

profit/loss on assets disposals

Note: The indicators are inter-dependent; an increase in one component will cause a relative decrease in the other. The percentages may not equal 100 because of adjusted total revenue.

%

26

Cities

Clarence 74.6 68.3 69.9 70.6 63.2 12.2 16.0 15.8 14.2 22.3 6.2 5.9 6.5 7.3 8.2

Glenorchy 66.5 65.6 59.6 62.8 65.6 14.0 15.7 20.2 15.6 13.9 17.6 16.9 17.7 18.6 18.6

Hobart 67.0 65.5 62.0 60.6 62.8 5.6 6.5 6.7 5.7 5.5 21.2 21.3 20.3 19.9 19.8

Launceston 63.2 59.5 57.8 64.8 65.8 13.9 19.4 19.7 9.6 8.5 16.2 14.8 14.0 17.0 18.1

Group average 67.8 64.7 62.3 64.7 64.3 11.4 14.4 15.6 11.3 12.5 15.3 14.7 14.6 15.7 16.2

Medium Councils

Brighton 50.2 39.5 50.2 50.3 55.0 27.8 39.8 29.8 28.5 21.0 19.2 18.5 17.3 17.8 20.1

Burnie 63.2 57.0 54.6 57.8 60.0 11.5 11.7 20.3 12.4 11.5 20.9 22.8 23.7 23.3 30.9

Central Coast 56.4 57.5 56.1 57.3 53.4 23.7 20.3 22.7 21.8 26.2 16.1 18.5 17.3 16.5 15.9

Derwent Valley 56.5 45.5 56.8 62.5 60.8 30.6 43.0 31.1 23.8 25.4 10.7 7.9 8.9 9.4 10.4

Devonport 67.7 64.9 59.0 58.4 61.2 10.7 14.3 21.3 23.1 17.9 20.5 20.9 16.6 17.5 18.3

Huon Valley 46.7 48.9 47.9 47.1 44.6 30.3 29.8 27.5 29.0 29.8 9.4 8.9 9.7 10.7 11.8

Kingborough 59.4 55.5 58.6 56.5 51.7 27.8 31.6 27.1 29.6 36.2 10.0 9.0 10.1 9.7 8.1

Meander Valley 53.8 59.1 52.2 58.5 54.0 30.8 23.0 34.3 23.9 33.6 11.3 10.6 9.8 11.5 10.4

Northern Midlands 43.9 47.6 43.2 48.9 51.9 41.2 36.9 39.8 31.3 32.8 14.3 16.5 18.1 18.7 18.3

Sorell 57.6 62.2 55.9 55.8 55.4 24.9 20.8 27.9 18.8 21.5 13.9 13.9 11.1 11.9 10.6

Waratah-Wynyard 52.4 55.5 52.2 58.6 55.6 25.5 28.1 29.8 23.4 30.0 17.7 16.9 15.4 16.1 14.5

West Tamar 63.0 59.2 56.5 53.7 57.5 18.3 23.6 26.9 26.1 32.1 14.1 13.3 12.8 14.5 15.0

Group average 55.9 54.4 53.6 55.4 55.1 25.3 26.9 28.2 24.3 26.5 14.8 14.8 14.2 14.8 15.4

Small Councils

Break O'Day 53.9 52.5 43.4 56.7 53.3 34.6 25.8 38.2 25.1 28.2 14.4 12.3 8.3 11.1 9.6

Central Highlands 28.0 25.1 33.6 40.4 43.4 34.1 22.9 39.1 32.8 37.1 3.0 2.2 4.0 4.9 4.8

Circular Head 45.5 54.4 49.4 47.9 51.8 23.2 23.1 23.2 23.5 18.4 21.2 22.5 22.8 22.9 20.9

Dorset 43.8 50.1 49.1 40.4 49.6 41.0 35.2 40.9 46.6 29.7 15.0 12.1 10.3 9.5 12.9

Flinders 19.8 23.2 22.9 17.7 26.9 53.4 40.5 45.2 63.2 41.2 7.1 9.2 24.3 12.8 18.4

George Town 55.9 59.9 51.6 58.0 49.0 25.4 17.0 28.0 24.2 29.9 15.9 20.1 14.8 16.3 13.9

Glamorgan-Spring Bay 60.9 62.2 59.1 62.2 59.4 17.5 27.6 19.9 19.3 20.7 8.3 6.8 20.9 17.8 19.0

Kentish 51.7 52.3 49.8 54.3 48.2 34.5 34.3 37.6 31.4 29.3 5.6 4.4 7.2 7.8 6.3

King Island 38.8 39.9 37.5 37.3 30.2 34.6 32.4 36.1 34.5 40.8 20.1 18.8 20.6 23.5 18.3

Latrobe 66.8 61.3 53.1 52.4 55.3 15.3 21.2 29.8 25.9 22.6 13.8 11.1 8.9 11.4 9.9

Southern Midlands 37.8 41.8 39.9 33.4 39.3 51.4 45.4 48.3 56.3 42.9 8.6 10.3 9.8 8.3 10.7

Tasman 27.7 30.6 70.7 37.0 30.0 56.0 50.3 116.5 47.4 55.5 8.7 8.2 30.2 11.0 9.6

West Coast 63.8 54.3 49.7 58.7 58.1 24.7 19.5 19.5 22.8 19.1 11.1 15.7 11.6 15.0 13.7

Group average 45.7 46.7 46.9 45.9 45.7 34.3 30.4 40.2 34.9 32.0 11.8 11.8 14.9 13.2 12.9

State Average 53.0 52.4 51.8 52.4 52.2 27.4 26.8 31.8 27.2 27.0 13.5 13.5 14.6 14.2 14.4

2006-07

%

2007-08

%

2004-05

%

2005-06

%

SOURCES OF TOTAL REVENUE

Rates and Annual Charges

%%

2007-08

%

2006-07

%

2007-082004-052003-04

%

User Fees and Charges

%

Total Grants and Contributions

2003-04

%

2004-05

%

2005-06

%

2006-07 2005-06

%

2003-04

%

27

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 67.8 64.7 62.3 64.7 64.3

Medium Councils 55.9 54.4 53.6 55.4 55.1

Small Councils 45.7 46.7 46.9 45.9 45.7

State Average 53.0 52.4 51.8 52.4 52.2

35.0

40.0

45.0

50.0

55.0

60.0

65.0

70.0

Percen

tag

e

Financial Year

Rates and Annual Charges

1999 - 00 2000 - 01 2001 - 02 2002 - 03 2007-08

Cities 15.3 14.7 14.6 15.7 16.2

Medium Councils 14.8 14.8 14.2 14.8 15.4

Small Councils 11.8 11.8 14.9 13.2 12.9

State Average 13.5 13.5 14.6 14.2 14.4

10.0

11.0

12.0

13.0

14.0

15.0

16.0

17.0

Percen

tag

e

Financial Year

User Fees and Charges

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 11.4 14.4 15.6 11.3 12.5

Medium Councils 25.3 26.9 28.2 24.3 26.5

Small Councils 34.3 30.4 40.2 34.9 32.0

State Average 27.4 26.8 31.8 27.2 27.0

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

40.0

45.0

Percen

tag

e

Financial Year

Total Grants and Contributions

28


CATEGORY

DEFINITION





INDICATOR 2.1.8 REVENUE PER CAPITA 2.1.9 TOTAL RATES PER CAPITA 2.1.10 GENERAL RATE PER CAPITA

INDICATOR

CALCULATION

Total operating revenue

Population of council area

Total rates


General rate + garbage rate or charge


INDICATOR

EXPLANATION

Revenue per Capita: This measures

revenue generated by councils per head of

population.

Total Rates per Capita: This measures the

rates raised by the council per head of

population.

General Rate per Capita: This measures the

general rate and the garbage rate or charge

per head of population. It should provide a

better basis for comparison between councils

as rates for services such as water and

sewerage, not provided by some councils, are

excluded.

INFLUENCING

FACTORS

distribution and level of

Commonwealth and State

Government funding

socio-economic profile of area, i.e.

capacity to repay

user-pays policies

number of ‘non-residential’ rate

paying properties

level and range of services

provided

profit/loss on asset disposals



Government funding


capacity to repay

user-pays policies

number of ‘non-residential’ rate

paying properties

level and range of services provided

level of regional responsibility



Government funding


capacity to repay

user-pays policies

number of ‘non-residential’ rate paying

properties


29

Cit ies

Clarence 908 1057 1079 1156 1360 678 722 754 816 859 399 425 445 477 503

Glenorchy 1098 1182 1331 1372 1418 730 775 793 862 930 288 312 312 342 360

Hobart 1627 1788 1962 2062 2082 1089 1172 1216 1249 1306 673 726 740 746 787

Launceston 1243 1406 1519 1401 1454 785 836 877 907 957 429 464 486 505 526

Group average 1219 1358 1473 1498 1579 821 876 910 959 1013 447 482 496 517 544

Medium Councils

Brighton 918 1220 1019 1063 1009 461 482 511 534 555 262 273 292 299 309

Burnie 1480 1740 1808 1787 1875 935 993 987 1032 1124 575 615 599 619 660

Central Coast 976 1006 1070 1100 1250 551 579 600 630 667 366 386 401 423 445

Derwent Valley 1037 1350 1111 1056 1129 586 614 632 660 687 340 367 378 396 408

Devonport 1253 1369 1567 1668 1669 848 889 925 973 1022 512 515 538 571 604

Huon Valley 1111 1187 1255 1371 1516 519 581 601 645 676 324 378 398 427 448

Kingborough 995 1103 1114 1283 1507 591 612 653 726 780 324 336 357 404 435

Meander Valley 861 830 983 918 1022 464 491 513 537 552 318 339 353 368 375

Northern Midlands 1136 1106 1248 1132 1227 499 526 539 554 637 341 361 368 379 441

Sorell 994 977 1148 1218 1320 573 607 642 680 731 460 479 497 521 557

Waratah-Wynyard 1138 1156 1266 1134 1242 596 642 661 664 690 372 411 405 408 430

West Tamar 747 850 923 1064 1044 470 503 522 571 600 277 300 309 342 358

Group average 1054 1158 1209 1233 1317 591 627 649 684 727 373 397 408 430 456

Small Councils

Break O'Day 1187 1491 2017 1704 2004 640 783 875 966 1069 413 527 583 638 708

Central Highlands 2627 3527 2775 2736 2674 737 885 932 1107 1160 560 700 731 885 927

Circular Head 1633 1504 1733 1835 1769 743 819 856 879 917 526 591 622 643 670

Dorset 1285 1330 1595 2000 1739 562 666 783 808 863 394 482 579 595 627

Flinders 3618 3431 3725 5993 4121 718 796 852 1058 1109 574 650 702 909 950

George Town 1248 1271 1550 1466 1869 697 762 799 851 916 509 556 596 634 694

Glamorgan-Spring Bay 1733 2017 2209 2428 2583 1055 1255 1305 1509 1533 552 730 751 951 1008

Kentish 915 1087 1208 1171 1455 474 569 601 636 701 334 422 442 465 500

King Island 2573 2881 3124 2958 3749 999 1150 1171 1103 1133 712 838 861 797 810

Latrobe 942 1107 1298 1437 1424 628 679 690 752 788 349 378 386 421 445

Southern Midlands 1223 1203 1331 1650 1534 463 502 532 551 603 313 345 368 381 423

Tasman 2495 2614 1259 3189 4116 690 800 890 1180 1233 649 756 842 1133 1181

West Coast 1527 1994 2270 1879 2036 975 1083 1128 1103 1183 590 656 575 563 619

Group average 1770 1958 2007 2342 2390 722 827 878 962 1016 498 587 618 694 736

State Average 1398 1544 1603 1767 1834 681 751 788 846 896 439 494 514 560 593

2003-04

$ $

Revenue per Capita Total Rates per Capita

2003-04 2004-05 2005-062007-08

$

2004-05

$

2005-06

$ $$

2006-07 2006-07

$

2004-05

$

General Rate per Capita

2005-06

$

2007-08

$ $ $

2007-08

$

2006-07

$

2003-04

30

`

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 447 482 496 517 544

Medium Councils 373 397 408 430 456

Small Councils 498 587 618 694 736

State Average 439 494 514 560 593

300

350

400

450

500

550

600

650

700

750

800

Do

llars

Financial Year

General Rate per Capita

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 1219 1358 1473 1498 1579

Medium Councils 1054 1158 1209 1233 1317

Small Councils 1770 1958 2007 2342 2390

State Average 1398 1544 1603 1767 1834

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

Do

llars

Financial Year

Revenue per Capita

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 821 876 910 959 1013


Small Councils 722 827 878 962 1016

State Average 681 751 788 846 896

500

600

700

800

900

1000

1100

Do

llars

Financial Year

Total Rates per Capita

31


CATEGORY

DEFINITION




and good project management.

INDICATOR

2.1.11 AVERAGE RESIDENTIAL RATE 2.1.12 RATES OUTSTANDING AT YEAR END

INDICATOR

CALCULATION

Total rates on residential properties

Total number of rateable residential properties

Outstanding rates (excluding rates postponed) and annual charges

at 30 June

Total rates and annual charges

INDICATOR

EXPLANATION

Average Residential Rate: Measures the average rates paid

on residential properties in each council area.

Year End Rates Outstanding: Measures how councils manage their

debt collection systems (excludes postponed rates).

INFLUENCING

FACTORS

socio-economic profile of area

policies on users paying for service


existence of cross subsidies between residential and

other property classes

availability of payment options

efficiency of follow-up procedures

socio-economic profile of the area

general economic conditions

level of rates postponed (under section 125 of the Local

Government Act 1993)

%

32

Cities

Clarence 1,368 1,409 1,451 1,539 1,574 5.4 5.2 4.6 4.6 6.1

Glenorchy 1,341 1,405 1,490 1,492 1,648 1.8 1.9 2.0 1.8 2.3

Hobart 1,406 1,452 1,476 1,631 1,767 2.7 2.4 2.3 1.4 1.3

Launceston 1,258 1,291 1,464 1,492 1,543 4.7 4.4 4.0 2.8 2.7

Group average 1,343 1,389 1,470 1,538 1,633 3.6 3.5 3.2 2.6 3.1

Medium Councils

Brighton 1,177 1,224 1,336 1,377 1,183 5.5 3.9 3.2 1.7 1.4

Burnie 1,355 1,386 1,434 1,467 1,666 4.0 3.8 3.9 4.4 4.1

Central Coast 1,265 1,238 1,251 1,338 1,447 1.0 0.4 0.4 2.2 2.3

Derwent Valley 1,282 1,381 1,419 1,460 1,518 7.3 7.6 6.4 6.6 5.9

Devonport 1,401 1,381 1,581 1,588 1,652 2.4 2.5 1.7 1.9 1.6

Huon Valley 848 935 1,027 1,063 1,041 4.4 3.8 3.1 3.4 3.7

Kingborough 1,293 1,362 1,388 1,452 1,531 2.9 2.8 2.5 2.5 2.1

Meander Valley 916 958 990 961 1,046 2.8 2.5 2.8 2.8 2.7

Northern Midlands 918 916 904 890 1,035 2.0 1.4 2.5 2.0 3.1

Sorell 1,011 954 1,133 1,149 1,108 6.9 6.8 6.2 2.8 3.3

Waratah-Wynyard 944 1,123 1,152 1,109 1,289 0.9 0.7 0.9 1.0 0.7

West Tamar 1,114 1,108 1,148 1,250 1,313 5.3 4.6 3.9 4.0 4.2

Group average 1,127 1,164 1,230 1,259 1,319 3.8 3.4 3.1 2.9 2.9

Small Councils

Break O'Day 709 779 912 991 1,051 3.4 2.0 2.8 2.8 4.2

Central Highlands 381 426 448 558 574 6.1 8.3 7.2 7.0 5.8

Circular Head 1,073 1,080 1,055 1,149 1,131 2.2 0.9 0.4 0.1 1.2

Dorset 840 903 1,030 1,081 1,117 3.8 2.7 2.4 2.3 1.5

Flinders 338 370 370 147 371 6.6 10.9 15.5 12.8 14.6

George Town 649 635 658 1,123 1,000 2.8 1.9 1.8 1.6 0.4

Glamorgan-Spring Bay 1,081 1,228 1,257 1,167 1,285 1.8 9.6 3.4 2.8 3.5

Kentish 893 974 901 944 987 2.7 2.2 0.5 1.3 1.1

King Island 596 520 1,648 1,852 1,466 5.8 7.3 5.3 7.2 6.7

Latrobe 1,108 1,138 1,129 1,141 1,293 1.3 1.1 0.3 0.4 2.1

Southern Midlands 799 815 637 613 804 10.7 8.7 8.2 8.9 8.2

Tasman 530 575 591 896 593 6.3 6.4 6.8 6.2 5.9

West Coast 1,029 1,518 1,141 1,401 1,451 13.9 11.4 9.3 5.2 2.6

Group average 771 843 906 1,005 1,009 5.2 5.6 4.9 4.5 4.4

State Average 997 1,051 1,118 1,184 1,224 4.2 4.2 3.7 3.4 3.5

%%%

Average Residential Rate

2003-04 2004-05 2005-06 2006-07 2007-08

$ % %$ $ $ $

Rates Outstanding at Year End

2005-06 2006-07 2007-082003-04 2004-05

33

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 1343 1389 1470 1538 1633

Medium Councils 1127 1164 1230 1259 1319

Small Councils 771 843 906 1005 1009

State Average 997 1051 1118 1184 1224

0

200

400

600

800

1000

1200

1400

1600

1800

Do

llars

Financial Year

Average Residential Rate

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 3.6 3.5 3.2 2.6 3.1

Medium Councils 3.8 3.4 3.1 2.9 2.9

Small Councils 5.2 5.6 4.9 4.5 4.4

State Average 4.2 4.2 3.7 3.4 3.5

0.0

1.0

2.0

3.0

4.0

5.0

6.0

Percen

tag

e

Financial Year

Rates Outstanding at Year End

34


CATEGORY

DEFINITION





INDICATOR 2.1.13 CAPITAL EXPENDITURE/DEPRECIATION RATIO 2.1.14 OUTSOURCED CAPITAL EXPENDITURE

INDICATOR

CALCULATION

Total capital expenditure on existing assets

Total depreciation expense

Total outsourced capital expenditure

Total capital expenditure

INDICATOR

EXPLANATION

Ratio of Capital Expenditure on Existing Assets to

Depreciation: This measure can assist in identifying the

potential decline or improvement in asset condition and

standards. Capital expenditure can include the renewal,

upgrade or expansion of existing assets. A percentage

above 100 means that expenditure on existing assets

exceeded depreciation of existing assets.

Outsourced Capital Expenditure: Measures the extent to which a

council uses external providers to deliver capital expenditure

programs.

INFLUENCING

FACTORS

stage in life of assets

growth or decline of the area

depreciation policies/standards

capitalisation policy

presence in area of alternative service suppliers

availability of joint ventures

extent of competitive tender processes

ability to define projects and manage external providers

cost/benefit of outsourcing particular projects or activities

extent of grant funded projects

policy in respect of outsourcing

% %

35

Cities

Clarence 142.0 94.0 38.3 48.5 36.5 68.7 67.0 67.8 34.4 32.8

Glenorchy 103.5 68.9 58.3 53.6 50.8 17.4 20.8 21.8 21.7 21.8

Hobart 67.1 76.3 49.7 50.6 44.6 7.6 18.0 12.3 6.9 26.4

Launceston 135.4 133.9 3.6 5.8 5.8 54.9 58.1 35.6 39.1 21.4

Group average 112.0 93.3 37.5 39.6 34.4 37.1 41.0 34.4 25.5 25.6

Medium Councils

Brighton 98.9 264.6 37.1 0.0 0.0 27.2 21.7 22.7 20.2 10.6

Burnie 85.8 129.2 79.2 72.6 64.4 25.8 61.0 66.4 54.1 92.2

Central Coast 96.1 127.1 57.4 46.2 71.4 58.9 31.5 55.5 42.5 47.9

Derwent Valley 107.2 137.9 78.5 117.3 90.2 6.0 4.3 9.1 44.9 84.9

Devonport 71.7 77.6 57.8 63.4 54.9 49.6 47.6 73.6 73.9 51.1

Huon Valley 181.3 172.0 101.7 86.1 38.8 0.0 0.0 0.0 0.0 0.0

Kingborough 85.8 124.9 61.4 62.3 35.1 67.0 59.3 50.8 66.2 58.0

Meander Valley 99.2 92.6 63.2 88.9 70.1 96.6 54.5 44.2 36.6 61.9


Sorell 50.6 70.0 38.0 90.1 86.3 100.0 85.7 45.9 30.7 37.6

Waratah-Wynyard 165.2 213.3 97.2 120.5 90.8 50.9 35.5 41.1 22.1 25.4

West Tamar 151.8 112.8 71.3 103.1 99.7 89.8 86.3 90.3 83.0 92.0

Group average 124.3 139.2 69.7 78.4 65.6 54.1 44.4 45.3 44.7 50.5

Small Councils

Break O'Day 67.3 111.0 24.1 92.1 52.6 18.8 32.9 39.4 84.5 50.7


Circular Head 229.0 111.9 80.1 87.5 110.4 35.8 52.9 46.8 37.4 35.5

Dorset 80.0 75.2 79.9 96.9 76.1 38.7 21.2 33.8 34.1 26.9

Flinders 33.6 33.8 0.4 0.0 7.0 54.1 6.1 24.7 26.5 42.1

George Town 120.5 61.7 37.9 83.5 217.4 7.0 4.6 18.2 UA UA


Kentish 162.3 135.3 0.0 7.5 69.5 56.0 78.2 60.0 64.9 0.0

King Island 135.8 113.2 5.4 37.8 32.8 15.1 19.7 16.3 16.9 18.4

Latrobe 127.3 137.1 76.7 64.8 62.3 52.7 22.4 28.4 12.9 29.0


Tasman 282.5 138.6 87.3 73.0 34.8 57.9 30.9 25.1 43.9 25.9

West Coast 110.7 135.3 17.8 92.8 43.1 94.5 82.4 81.6 97.4 98.6

Group average 135.9 111.4 45.3 56.7 67.5 40.2 36.8 39.6 47.6 40.7

State Average 127.8 120.4 54.3 63.3 62.2 45.5 40.5 41.2 43.2 42.7

%

2007-08

%

2007-08

%

2005-06

%

2006-07

%

* For the 2005-06 FY the definition of assets was amended from all assets to existing assets.

This may mean the figures prior to 2005-06 may not be directly comparable with 2005-06.

2004-05

%

2003-04

%

2004-05

%

Outsourced Capital ExpenditureTotal Capital Expenditure on Existing Assets *

/ Total Depreciation Ratio

2003-04

%

2006-07

%

2005-06

36

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 37.1 41.0 34.4 25.5 25.6

Medium Councils 54.1 44.4 45.3 44.7 50.5

Small Councils 40.2 36.8 39.6 47.6 40.7

State Average 45.5 40.5 41.2 43.2 42.7

20.0

25.0

30.0

35.0

40.0

45.0

50.0

55.0

60.0

Percen

tag

e

Financial Year

Outsourced Capital Expenditure

37

2.2 CUSTOMER SERVICE – No measures available as yet

2.3 HUMAN RESOURCE MANAGEMENT

CATEGORY

DEFINITION

This category covers corporate services provided to the organisation by council management. Sound management and adequate physical and

financial capacity are essential to deliver services to meet current and future community needs.

OBJECTIVE For each council to have well-trained, highly motivated staff, who are multi-skilled to provide the necessary flexibility for management in a

modern corporation, and operate in a safe and healthy environment.

INDICATOR 2.3.1 AVERAGE COST PER EMPLOYEE 2.3.2 AVERAGE COST OF TRAINING

PER EMPLOYEE

2.3.3 NUMBER OF EMPLOYEES PER

1000 POPULATION †

INDICATOR

CALCULATION

Total employee costs

Number of year-end full-time equivalents

(FTEs)

Total employee training costs


(FTEs)

Number of year end FTEs (x 1000)


INDICATOR

EXPLANATION

Average Cost per Employee: Reflects

the cost to council of employing and

training its workforce.

Average Cost of Training per Employee:

Is a measure of employee skill

development.

Number of Employees per 1000

population: A measure to compare

staffing levels of similar sized councils.

INFLUENCING

FACTORS

policy on use of outsourced

labour/consultants

difficulty in attracting staff

range of services provided

organisational structure

skill mix of staff

introduction of new systems and

staff

use of new technology or

equipment

access to training facilitators

level of outsourcing and range of

services provided

population and ‘critical mass’ of staff

required to run councils

geographical remoteness and lack of

alternative suppliers

† Previously known as Relative Number of Employees. Only a name change.

38

Cities

Clarence 47,996 45,091 53,702 53,964 58,152 867 1,058 975 821 550 4.5 4.5 4.8 4.7 4.7

Glenorchy 56,362 59,840 60,944 64,788 55,846 866 1,014 755 1,033 627 6.4 6.6 6.7 6.9 7.3

Hobart 54,241 58,059 54,579 59,942 63,241 634 972 1,468 1,475 1,666 11.9 12.0 12.0 11.7 11.7

Launceston 49,969 54,471 58,638 64,697 66,393 665 840 935 798 1,273 7.7 7.8 7.9 7.5 7.1

Group average 52,140 54,365 56,966 60,848 60,908 758 971 1,033 1,032 1,029 7.6 7.7 7.9 7.7 7.7

Medium Councils

Brighton 39,497 41,373 47,230 38,953 53,215 1,766 837 998 1,048 1,242 3.1 3.5 3.5 4.0 4.1

Burnie 47,056 47,128 57,924 60,849 60,625 586 799 879 1,087 1,260 10.4 11.3 11.5 11.6 11.0

Central Coast 49,976 53,435 64,085 58,073 58,054 856 1,118 810 1,011 648 6.1 6.5 6.3 7.1 7.4

Derwent Valley 46,458 47,627 49,600 51,382 46,230 456 501 632 705 554 7.0 7.5 6.4 5.6 5.5

Devonport 48,865 49,526 58,532 61,508 65,112 911 912 886 666 537 8.0 8.0 8.2 8.3 7.7

Huon Valley 33,683 38,837 44,604 50,548 54,496 351 335 444 386 504 10.0 10.0 10.5 10.2 10.4

Kingborough 47,947 47,682 51,298 54,219 56,115 750 697 834 1,043 1,118 5.1 5.3 5.3 5.6 5.6

Meander Valley 44,941 51,161 52,596 60,081 64,391 726 1,170 1,018 1,130 1,248 3.5 3.7 4.0 4.0 3.9

Northern Midlands 43,628 48,097 54,878 58,938 63,390 1,651 1,144 1,124 1,103 2,031 5.7 6.2 5.9 6.0 5.9

Sorell 53,947 55,651 51,248 53,204 58,715 434 609 501 567 989 6.3 6.1 7.3 7.0 6.9

Waratah-Wynyard 37,740 41,037 48,476 50,217 49,398 823 898 1,012 985 1,038 6.0 6.4 6.0 6.4 6.4

West Tamar 56,406 53,769 55,949 58,813 59,519 1,650 887 909 912 904 3.6 4.1 4.3 4.3 4.4

Group average 45,845 47,943 53,035 54,732 57,438 913 826 837 887 1,006 6.2 6.5 6.6 6.7 6.6

Small Councils

Break O'Day 48,855 56,887 50,607 52,638 56,931 814 2,261 1,733 2,015 2,679 8.0 7.6 9.2 10.6 10.9

Central Highlands 49,625 51,848 50,969 49,563 46,431 564 613 601 302 322 13.9 14.1 13.9 13.8 16.0

Circular Head 46,720 48,365 49,173 53,712 57,999 423 662 1,130 1,676 2,014 6.2 6.3 6.8 6.8 6.6

Dorset 50,049 50,720 58,856 55,415 57,469 1,090 1,514 1,356 921 1,728 7.0 7.2 6.5 7.2 7.3

Flinders 44,507 54,709 57,953 68,273 53,359 465 245 661 1,505 534 19.4 20.1 20.5 18.2 26.2

George Town 33,626 47,685 52,295 55,483 49,684 527 832 870 1,196 1,478 6.4 6.9 6.9 7.3 7.4

Glamorgan-Spring Bay 48,103 46,660 68,833 65,576 69,233 806 547 939 797 788 9.3 10.9 11.0 11.3 9.8

Kentish 48,000 53,027 45,630 49,420 52,793 598 704 1,408 1,593 1,241 4.1 4.1 4.9 5.0 4.8

King Island 50,736 46,186 48,604 47,964 46,912 137 77 1,750 762 685 17.2 16.6 16.5 16.4 18.6

Latrobe 46,787 50,320 51,156 49,563 60,307 1,463 1,262 1,090 1,296 1,474 6.0 6.3 6.2 6.9 6.0

Southern Midlands 38,320 39,505 48,922 49,777 62,275 376 375 521 600 509 7.8 7.7 7.7 7.9 7.7

Tasman 48,358 52,750 61,578 58,446 52,607 698 643 736 732 862 23.9 25.7 24.8 24.2 8.7

West Coast 48,438 53,637 52,510 54,240 59,105 696 886 391 475 469 11.2 11.7 11.8 11.0 10.9

Group average 46,317 50,177 53,622 54,621 55,777 666 817 1,014 1,067 1,137 10.8 11.2 11.3 11.3 10.8

State Average 46,925 49,830 53,840 55,526 57,172 781 842 944 988 1,068 8.5 8.8 8.9 8.9 8.7

* During the course of validation, there was an inconsistency in a number of Councils in the way in which average cost per emplooyee

was calculated. This may explain the large discrepancies between 2004-05 figures and 2005-06.

$ $ $$ $ $ $

2003-04 2004-05 2005-06 2006-07 2007-08

$ $ $

2005-06 2006-07 2007-08

No. of Employees per 1000 Population

2007-08

Average Cost of Training per EmployeeAverage Cost per Employee *

2003-04 2004-052006-072005-062004-052003-04

39

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 52140 54365 56966 60848 60908

Medium Councils 45845 47943 53035 54732 57438

Small Councils 46317 50177 53622 54621 55777

State Average 46925 49830 53840 55526 57172

37500

40000

42500

45000

47500

50000

52500

55000

57500

60000

62500

Do

llars

Financial Year

Average Cost per Employee *

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 758 971 1033 1032 1029

Medium Councils 913 826 837 887 1006

Small Councils 666 817 1014 1067 1137

State Average 781 842 944 988 1068

400

500

600

700

800

900

1000

1100

1200

Do

llars

Financial Year

Average Cost of Training per Employee

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 7.6 7.7 7.9 7.7 7.7


Small Councils 10.8 11.2 11.3 11.3 10.8

State Average 8.5 8.8 8.9 8.9 8.7

4.0

5.0

6.0

7.0

8.0

9.0

10.0

11.0

12.0

Em

plo

yees

Financial Year

No. of Employees per 1000 Population

40

2.3 HUMAN RESOURCE MANAGEMENT continued

CATEGORY

DEFINITION



OBJECTIVE For each council to have well-trained, highly motivated staff, who are multi skilled to provide the necessary flexibility for management in a

modern corporation, and operate in a safe and healthy environment.

INDICATOR 2.3.4 STAFF TURNOVER RATE 2.3.5 AVERAGE SICK LEAVE PER

EMPLOYEE 2.3.6 LOST TIME DUE TO INJURY

INDICATOR

CALCULATION

Full-time equivalent terminations

Total number of year-end

full-time equivalents (FTEs)

Number of days of sick leave


(FTEs)

Hours lost to injury (x1000)

Total hours worked

INDICATOR

EXPLANATION

Staff Turnover Rate: Measures workforce

stability.

Average Sick Leave per Employee:

Measures health and wellbeing in the

workplace.

Lost Time Due to Injury: An indicator of a

council’s occupational health and safety

performance.

INFLUENCING

FACTORS

organisational re-structure

employer/employee relations and

practices

workplace culture

quality of staff and staff mobility

remuneration and recognition

long-term sickness of one or

more staff

employer/employee relations

inflexible working patterns

workplace culture

employee morale

inadequate occupational health and

safety practices

long-term injury of one or more

employees

workplace culture

%

41

Cities

Clarence 9.3 12.6 8.2 7.6 6.3 7.6 7.5 6.7 7.3 9.4 4.8 1.3 2.3 0.3 5.2

Glenorchy 10.1 10.8 7.6 8.8 11.7 6.8 5.9 5.9 6.6 6.8 3.7 4.0 8.9 11.7 10.9

Hobart 9.4 9.2 11.1 14.6 10.4 7.3 6.1 6.4 6.8 9.4 3.2 1.5 2.4 4.0 5.9

Launceston 8.1 9.1 9.7 13.3 16.6 5.7 6.2 6.3 7.5 7.7 8.1 4.4 4.0 2.6 1.6

Group average 9.2 10.5 9.2 11.1 11.2 6.8 6.5 6.3 7.0 8.3 5.0 2.8 4.4 4.6 5.9

Medium Councils

Brighton 16.7 6.1 0.0 5.3 11.5 3.9 3.1 5.7 7.1 6.5 1.0 4.4 3.9 1.8 0.5

Burnie 10.6 11.0 3.2 9.8 16.6 6.0 4.9 4.9 4.3 5.7 2.7 1.1 1.3 2.0 8.1

Central Coast 4.7 5.9 7.5 8.0 8.3 6.5 8.0 7.5 6.1 6.6 8.7 4.7 7.0 8.7 5.0

Derwent Valley 10.6 11.3 25.8 14.8 13.0 3.3 3.5 2.2 4.7 3.9 10.2 2.9 0.9 0.1 0.5

Devonport 6.5 21.8 17.6 12.6 17.3 6.0 6.2 6.8 7.8 7.9 6.9 4.3 3.4 5.4 3.9

Huon Valley 10.8 12.1 14.2 21.8 17.1 3.6 2.1 4.1 3.8 3.4 8.5 3.6 0.3 0.5 1.9

Kingborough 13.4 13.8 13.6 16.5 17.1 4.1 5.3 4.9 5.1 6.6 3.7 2.9 1.5 1.4 2.7

Meander Valley 4.6 8.8 10.6 9.1 6.7 5.0 5.1 5.0 3.4 5.0 0.4 1.5 0.0 0.3 0.7

Northern Midlands 9.1 21.3 13.0 14.0 10.8 6.1 4.4 4.8 4.7 8.7 4.2 10.8 0.9 2.0 5.4

Sorell 7.0 11.4 14.0 12.9 15.1 5.5 5.3 2.7 5.6 6.5 1.1 0.8 1.5 2.5 0.9

Waratah-Wynyard 13.6 7.8 9.6 8.6 26.6 5.3 6.7 6.2 6.7 6.7 6.7 6.5 8.0 1.6 1.0

West Tamar 9.2 17.2 13.0 9.7 17.5 5.0 5.1 5.4 5.0 6.4 0.4 1.0 2.5 1.4 2.0

Group average 9.7 12.4 11.8 11.9 14.8 5.0 5.0 5.0 5.4 6.2 4.5 3.7 2.6 2.3 2.7

Small Councils

Break O'Day 14.6 6.4 21.6 7.6 20.6 5.1 4.9 5.2 4.0 6.2 1.6 2.3 14.4 36.3 36.5

Central Highlands 6.3 12.1 9.4 7.8 5.4 3.5 5.9 2.8 3.8 4.6 4.7 4.4 4.1 0.6 8.4

Circular Head 14.0 19.6 10.9 12.5 19.4 9.3 6.2 5.0 5.3 7.6 18.3 24.2 18.1 3.2 0.3

Dorset 8.0 5.9 8.7 5.8 0.0 5.7 5.5 5.5 4.2 5.1 0.8 0.1 0.0 0.4 0.8

Flinders 23.5 16.7 27.8 25.0 8.7 5.3 2.6 7.8 7.7 13.8 0.0 0.0 2.0 0.0 0.0

George Town 4.7 4.3 4.3 6.1 18.0 5.3 4.4 6.1 7.2 5.2 0.6 4.9 5.7 0.0 1.5

Glamorgan-Spring Bay 17.9 14.9 10.4 12.2 16.3 6.7 3.8 4.5 4.1 6.9 7.7 1.2 0.5 0.2 0.2

Kentish 8.7 12.5 10.3 6.7 20.7 2.7 2.8 2.2 4.0 6.0 8.6 2.7 0.0 0.4 0.0

King Island 17.9 7.7 7.7 14.3 12.5 3.8 7.1 6.1 9.5 8.6 11.7 1.1 0.6 6.0 0.2

Latrobe 5.8 14.5 14.3 8.2 22.2 4.9 3.9 7.0 4.9 6.7 3.0 0.8 0.0 0.5 3.1

Southern Midlands 0.0 2.3 0.0 2.2 6.7 3.8 3.5 6.3 6.1 3.0 3.9 1.9 5.0 3.1 1.3

Tasman 17.0 17.9 19.6 14.3 25.0 7.3 8.6 7.4 8.3 6.2 11.3 21.5 13.1 5.4 0.0

West Coast 17.5 51.7 24.1 24.6 42.9 5.7 6.5 7.2 7.4 9.5 1.6 0.6 0.7 0.8 23.7

Group average 12.0 14.3 13.0 11.3 16.8 5.3 5.0 5.6 5.9 6.9 5.7 5.0 4.9 4.4 5.9

State Average 10.7 13.0 12.0 11.5 15.2 5.4 5.2 5.5 5.8 6.8 5.1 4.2 3.9 3.6 4.6

Staff Turnover RateLost Time due to Injury

(hours lost per 1000 hours worked) Average Sick Leave per Employee (days)

2007-082003-04 2004-05 2005-06 2006-07 2007-08 2006-072003-04 2004-05 2005-06 2006-07 2007-08 2003-04 2004-05 2005-06

% % % % %

42

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 9.2 10.5 9.2 11.1 11.2

Medium Councils 9.7 12.4 11.8 11.9 14.8

Small Councils 12.0 14.3 13.0 11.3 16.8

State Average 10.7 13.0 12.0 11.5 15.2

6.0

8.0

10.0

12.0

14.0

16.0

18.0Staff

Financial Year

Staff Turnover Rate

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 6.8 6.5 6.3 7.0 8.3


Small Councils 5.3 5.0 5.6 5.9 6.9

State Average 5.4 5.2 5.5 5.8 6.8

4.0

4.5

5.0

5.5

6.0

6.5

7.0

7.5

8.0

8.5

9.0

Sic

k L

eave D

ays

Financial Year

Average Sick Leave per Employee (days)

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 5.0 2.8 4.4 4.6 5.9


Small Councils 5.7 5.0 4.9 4.4 5.9

State Average 5.1 4.2 3.9 3.6 4.6

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

Ho

urs Lo

st p

er

10

00

h

ou

rs w

ork

ed

Financial Year

Lost Time due to Injury

(hours lost per 1000 hours worked)

43

2.4 INFORMATION SYSTEMS MANAGEMENT

CATEGORY

DEFINITION

This category covers corporate services provided to the organisation by council management. Sound management and adequate physical and

financial capacity are essential to deliver services to meet current and future community needs.

OBJECTIVE For councils to have efficient and effective Information Technology (IT) systems to support modern management practices and to satisfy

the service needs of their communities.

INDICATOR 2.4.1 ELECTRONIC SERVICE DELIVERY

RECEIPTS

2.4.2 INFORMATION

TECHNOLOGY EXPENSES

2.4.3 IT EXPENSES PER TERMINAL

OR PER PERSONAL COMPUTER

INDICATOR

CALCULATION

Number of service delivery receipts issued

electronically

Total number of service delivery receipts

issued

IT operating expenses

Total operating expenses IT operating expenses

Number of terminals or PCs

INDICATOR

EXPLANATION

Electronic Service Delivery Receipts:

Measures the degree to which council

business is conducted electronically.

Information Technology Expenses:

Measures a council’s investment in

information technology.

IT Expenses per Terminal or per

Personal Computer: Measures the

proportional cost of supplying IT services

to each terminal.

INFLUENCING

FACTORS

provision of electronic service delivery

systems

communication of availability of

systems

community IT take-up

appropriate infrastructure

age and socio-economic profile of the

community

commitment to the use of new

technology

timing of equipment and

software upgrades

cost allocation systems

economies of scale

commitment to the use of new

technology

timing of equipment or software

upgrades

cost allocation systems

economies of scale

% %

44

Cities

Clarence 52.8 56.7 57.6 54.9 21.0 2.8 2.7 2.2 2.6 2.2 8,702 8,786 7,567 8,516 8,275

Glenorchy 57.4 68.5 63.8 60.7 58.0 2.1 2.2 2.6 2.3 3.1 4,761 5,087 5,752 4,956 7,469

Hobart 38.1 40.7 56.8 57.1 69.2 2.7 2.8 2.9 3.0 2.7 5,988 6,032 6,177 6,264 5,815

Launceston 22.1 24.9 19.8 27.8 29.9 2.2 1.9 1.6 1.6 1.6 5,956 5,193 3,906 4,109 4,181

Group average 42.6 47.7 49.5 50.1 44.5 2.4 2.4 2.3 2.4 2.4 6,352 6,274 5,851 5,961 6,435

Medium Councils

Brighton 45.3 58.5 41.4 76.6 74.5 1.6 1.3 1.4 1.1 0.5 3,956 3,312 3,603 2,886 1,185

Burnie 23.3 27.8 29.5 29.2 38.8 2.5 2.3 3.0 2.9 3.0 5,114 6,008 6,342 6,434 6,381

Central Coast 37.9 41.8 46.2 50.6 46.8 1.9 1.7 1.8 1.7 2.1 5,588 5,515 5,805 5,470 7,437

Derwent Valley 33.0 56.2 61.5 71.2 63.1 1.0 0.7 0.8 0.6 0.6 3,660 2,954 3,701 2,723 2,855

Devonport 27.7 40.1 40.2 41.0 49.8 2.9 3.2 2.7 2.3 2.9 6,044 7,016 6,156 5,597 6,100

Huon Valley 47.0 45.7 51.6 44.9 52.4 1.2 1.1 1.3 1.7 0.6 2,564 2,361 2,495 3,268 1,477

Kingborough 59.1 67.5 69.8 70.0 74.1 2.5 2.7 2.4 2.1 2.1 6,043 6,815 5,226 4,690 5,024

Meander Valley 68.9 72.7 80.9 75.4 77.3 2.2 2.2 2.1 1.8 1.7 6,503 6,153 6,493 6,052 5,750

Northern Midlands 36.6 42.8 43.5 42.9 48.9 2.1 1.4 1.5 1.5 1.5 4,833 3,496 4,538 4,221 4,381

Sorell 34.1 24.8 11.4 11.9 12.6 0.8 0.6 2.0 0.8 0.9 2,351 1,593 4,413 1,681 1,968

Waratah-Wynyard 20.8 12.3 30.4 32.9 28.4 1.8 1.6 1.6 1.9 1.8 5,600 4,810 4,874 5,260 5,616

West Tamar 32.6 37.3 38.4 45.5 48.9 3.2 2.6 2.7 2.8 2.4 6,524 6,187 5,392 6,170 5,435

Group average 38.9 44.0 45.4 49.3 51.3 2.0 1.8 1.9 1.8 1.7 4,898 4,685 4,920 4,538 4,467

Small Councils

Break O'Day 45.4 76.1 58.5 62.5 66.0 1.7 2.0 1.9 1.4 1.3 4,744 5,639 3,869 2,867 2,974

Central Highlands 41.0 54.7 58.9 61.6 63.4 1.4 1.9 1.8 1.8 1.8 5,764 6,602 7,051 6,392 6,304

Circular Head 0.0 0.0 100.0 100.0 100.0 1.3 1.2 1.7 1.7 1.5 3,947 3,700 4,983 6,145 6,673

Dorset 26.2 32.0 35.2 33.8 26.6 1.5 2.4 2.2 2.2 2.0 4,296 6,893 6,169 6,519 7,053

Flinders 0.0 0.0 10.0 10.0 10.0 1.6 1.0 1.0 1.4 1.2 4,230 3,049 3,333 4,734 3,082

George Town 23.7 25.5 UA UA UA 2.6 2.4 2.1 1.5 2.3 7,780 7,371 6,639 4,994 7,309

Glamorgan-Spring Bay 23.4 22.2 45.1 46.0 47.0 2.6 2.4 2.1 1.7 1.2 4,483 3,540 5,582 5,477 4,081

Kentish 65.4 65.4 65.8 67.1 67.1 1.5 1.6 2.1 2.9 2.8 4,051 4,049 6,348 8,390 9,886

King Island 3.7 9.1 10.8 11.0 11.3 1.8 1.0 0.9 0.8 1.2 4,126 2,731 2,914 2,564 4,087

Latrobe 16.3 16.8 34.4 35.2 62.5 1.8 1.6 1.8 1.7 1.9 4,927 4,639 5,319 5,021 5,111

Southern Midlands 45.4 47.1 82.6 82.4 91.7 1.2 1.3 1.5 1.7 1.6 2,971 3,164 3,366 4,134 4,255

Tasman 31.9 41.2 61.8 77.8 73.3 1.7 1.4 1.4 1.1 1.3 3,191 3,093 3,285 2,571 5,927

West Coast 35.8 56.0 57.6 70.0 68.8 1.0 1.7 1.4 0.9 1.4 3,266 4,770 3,960 2,383 3,559

Group average 27.5 34.3 51.7 54.8 57.3 1.7 1.7 1.7 1.6 1.7 4,444 4,557 4,832 4,784 5,408

State Average 34.3 40.2 48.7 51.8 52.9 1.9 1.8 1.9 1.8 1.8 4,895 4,847 5,009 4,845 5,160

2006-07 2007-082005-06

IT Expenses per Terminal / PC

2005-06 2006-07 2004-05

Electronic Service Delivery

Receipts

Information Technology

Expenses

2003-04 2004-05 2005-06 2006-07

% % % % $$ $

2007-08 2007-08

% %

2003-04 2004-05 2003-04

$ $% % % %

45

KEY RESULT AREA

3 REGULATORY

3.1 COMMUNITY HEALTH AND SAFETY

CATEGORY

DEFINITION

This category provides information regarding those roles in which councils monitor the maintenance of standards including health inspections and

building regulations.

OBJECTIVE Freedom from disease, clean and safe communities, efficient implementation of sound and consistent planning policies, and the maintenance of

building standards.

INDICATOR 3.1.1 COMMUNITY HEALTH AND SAFETY EXPENDITURE

Note two separate measures

INDICATOR

CALCULATION

Expenditure on community, health and safety

Total operating expenditure Expenditure on community, health and safety

Population of council Area

INDICATOR

EXPLANATION

Community Health and Safety Expenditure as a % of Total Operating

Expenditure is a measure of the level of expenditure on community

health and safety.

Community Health and Safety Expenditure per Capita indicates

the scale of council’s service provision.

INFLUENCING

FACTORS

budgetary constraints

education policies

number of premises subject to inspection

rural health issues


education policies

number of premises subject to inspection

rural health issues

%

46

Cities

Clarence 2.6 2.6 2.5 2.6 2.0 22.4 23.2 24.8 27 24

Glenorchy 1.8 1.7 2.0 2.0 2.0 20.5 21.4 26.6 28 30

Hobart 1.2 1.2 1.6 1.4 1.3 20.4 22.5 30.6 27 28

Launceston 1.8 1.7 1.5 1.3 1.5 21.3 20.7 19.4 18 22

Group average 1.8 1.8 1.9 1.8 1.7 21.2 22.0 25.4 25 26

Medium Councils

Brighton 2.9 3.2 2.1 1.4 8.6 23.6 25.9 16.4 11 69

Burnie 1.2 1.1 1.2 1.8 1.3 17.2 20.8 21.0 31 24

Central Coast 1.9 1.8 1.9 2.1 2.9 16.7 18.4 19.6 23 36

Derwent Valley 2.8 3.5 3.7 4.0 3.8 28.4 37.6 40.9 42 43

Devonport 1.8 1.9 1.7 1.9 1.5 22.9 25.6 23.3 28 24

Huon Valley 3.2 5.3 0.9 2.8 2.2 31.7 53.5 9.6 32 32

Kingborough 1.7 1.9 2.0 1.7 1.7 14.5 16.5 18.7 18 19

Meander Valley 2.1 3.7 3.0 1.3 1.7 16.8 27.7 24.2 11 15

Northern Midlands 1.5 1.3 1.3 1.4 1.4 13.2 12.5 14.7 17 17

Sorell 4.2 3.8 4.2 3.0 4.5 46.8 43.6 48.9 38 57

Waratah-Wynyard 1.9 2.2 1.6 2.1 2.0 18.0 20.1 16.3 21 23

West Tamar 2.6 1.8 1.7 2.1 1.9 18.0 15.4 12.9 17 16

Group average 2.3 2.6 2.1 2.1 2.8 22.3 26.5 22.2 24 31

Small Councils

Break O'Day 1.9 1.6 1.7 1.5 1.5 24.0 21.1 23.1 22 26

Central Highlands 5.3 5.6 5.3 5.7 5.3 177.6 157.8 174.7 163 156

Circular Head 0.7 1.9 1.6 0.6 0.5 9.2 25.0 22.7 9 10

Dorset 4.9 2.2 5.7 8.1 2.1 68.1 31.2 80.7 116 36

Flinders 2.8 0.8 0.0 1.1 0.6 107.5 34.0 0.3 48 30

George Town 1.9 2.1 1.8 1.3 1.4 21.6 26.1 23.7 19 19

Glamorgan-Spring Bay 1.5 0.5 4.0 4.0 5.6 28.1 8.4 87.9 90 140

Kentish 5.5 0.2 0.6 5.5 4.7 49.0 2.1 7.5 63 65

King Island 1.6 0.1 1.1 2.1 1.7 39.5 3.2 32.7 61 51

Latrobe 2.1 1.8 1.9 1.6 1.8 19.2 18.2 19.5 19 21

Southern Midlands 1.3 1.4 1.6 1.9 2.0 15.1 16.7 19.9 26 28

Tasman 8.6 4.8 5.0 2.3 2.2 198.9 126.6 144.0 67 65

West Coast 3.7 2.4 2.5 1.8 2.2 57.1 41.9 44.7 31 41

Group average 3.2 1.9 2.5 2.9 2.4 62.7 39.4 52.4 56 53

State Average 2.6 2.2 2.3 2.4 2.5 40.3 31.6 36.2 39 39

Community Health and Safety Expenditure

as a % of Total Operating Expenditure

Community Health and Safety

Expenditure per Capita

2003-04 2007-08

% % $ $ $$

2004-05 2003-04 2004-05

$

2005-06

%

2006-072006-07

%

2007-08

%

2005-06

47

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 21 22 25 25 26


Small Councils 63 39 52 56 53

State Average 40 32 36 39 39

0

20

40

60

80

Percen

tag

e

Financial Year



2003-04 2004-05 2005-06 2006-07 2007-08

Cities 1.8 1.8 1.9 1.8 1.7


Small Councils 3.2 1.9 2.5 2.9 2.4

State Average 2.6 2.2 2.3 2.4 2.5

0.0

1.0

2.0

3.0

4.0

Percen

tag

e

Financial Year

Community Health and Safety Expenditure

as a % of Total Operating Expenditure

48

3. 1 COMMUNITY HEALTH AND SAFETY Continued

CATEGORY

DEFINITION

This category provides information regarding those roles in which councils monitor the maintenance of standards including health inspections and

building regulations.

OBJECTIVE Freedom from disease, clean and safe communities, efficient implementation of sound and consistent planning policies, and the maintenance

of building standards.

INDICATOR

3.1.2 NUMBER OF TIMES FOOD-HANDLING PREMISES ARE INSPECTED

Note: Revised Indicator 2005-2006

INDICATOR

CALCULATION

Number of Inspections of Food-Handling Premises

Total Number of Food-Handling Premises

INDICATOR

EXPLANATION

This will indicate the percentage of times food-handling premises are inspected each year. For example, a council with a KPI of 200%

means on average each premises has been inspected twice, 50% means only half the food handling premises have been inspected.

INFLUENCING

FACTORS

number of inspections of premises

council policy

education of operators

particular local problems (i.e. disease outbreaks)

%

49

Cities

Clarence 0.0 0.0 47.5 17.1 101.8

Glenorchy 0.4 0.4 28.7 82.3 79.0

Hobart 0.5 0.3 145.9 121.0 134.8

Launceston 0.1 1.3 151.7 169.5 141.9

Group average 0.3 0.5 93.5 97.5 114.4

Medium Councils

Brighton 0.3 0.2 221.2 192.9 49.1

Burnie 0.0 0.0 135.5 140.7 113.6

Central Coast 0.0 0.0 204.9 180.6 53.3

Derwent Valley 0.0 0.0 100.0 110.1 55.8

Devonport 0.0 0.0 227.3 153.4 114.3

Huon Valley 0.1 0.1 76.7 102.2 49.3

Kingborough 0.0 0.0 100.0 100.0 109.6

Meander Valley 0.0 0.0 55.3 51.4 93.2

Northern Midlands 0.0 0.0 83.9 44.2 105.1

Sorell 0.1 0.1 147.0 143.3 150.0

Waratah-Wynyard 0.1 0.0 66.7 41.2 82.7

West Tamar 0.1 0.0 27.8 106.5 50.0

Group average 0.1 0.0 120.5 113.9 85.5

Small Councils

Break O'Day 0.0 0.0 93.8 92.9 93.0

Central Highlands 0.0 0.0 100.0 100.0 94.0

Circular Head 0.0 0.0 35.6 32.7 151.9

Dorset 0.1 0.0 90.2 125.9 114.8

Flinders 0.0 0.0 250.0 250.0 246.7

George Town 0.0 0.0 100.0 100.0 87.7

Glamorgan-Spring Bay 1.2 0.0 99.2 83.9 45.1

Kentish 0.0 0.0 131.6 152.6 87.9

King Island 0.0 0.0 40.5 114.3 51.4

Latrobe 0.2 0.0 38.4 90.8 89.0

Southern Midlands 0.0 0.0 117.0 95.8 145.8

Tasman 0.0 1.4 219.0 147.7 145.0

West Coast 0.0 0.0 100.0 100.0 100.0

Group average 0.1 0.1 108.9 114.4 111.7

State Average 0.1 0.1 111.6 111.8 101.2

* Indicator changed 2005-2006. Figures for 2002-2003 to 2004-2005 are not comparable with 2005-2006.

% % % %

2003-04 2004-05

Number of Times Food-Handling Premises are

Inspected *2005-06 2006-07 2007-08

%

Please Note – Indicator 3.1.2 ’Notices Issued‘ was removed from the

2005-2006 Report because of problems with defining which

community health and safety services should be included. This

measure is now about the frequency of inspection of food handling

premises. Consequently previous data concerning ’Notices Issued‘ is not comparable to the new measure.

50

3.2 PLANNING AND DEVELOPMENT

CATEGORY DEFINITION This category covers services by councils in the management of planning and development in their municipal area.

OBJECTIVE The planning scheme must reflect the economic, social and environmental views of the community and be implemented in an efficient

and effective manner.

INDICATOR

3.2.1 DAYS TO OBTAIN APPROVALS

(Permitted use planning, discretionary planning, and buildings) Note: three separate measures

INDICATOR

CALCULATION

Average number of calendar days for councils to process planning and building approvals.

INDICATOR

EXPLANATION

Measures the turnaround time of planning and building approval processes. Delays in processing can have a significant financial impact

on the applicants and downstream providers. It is a measure of the total number of days taken - no allowances are made for delays to

obtain additional information etc.

INFLUENCING FACTORS

number and experience of planning and regulatory staff

number and complexity of applications

level of building and development activity within the

municipal area

council systems and procedures

external certification of building plans

additional information sought

involvement of external bodies and other legislation

level of delegation

51

Cities

Clarence UA UA UA UA UA 28 35 30.5 34 37 21 4 3.5 4 3

Glenorchy 26 26 34 23 24 34 32 35 34 35 7 7 12 7 7

Hobart 24 26 26 29 17 36 36.5 37 39 37 26 29 19 14 9

Launceston 17 29 30 33 32 29 46 47 47 58 45 32 37 31 39

Group average 22.3 27.0 30.0 28.3 24.3 31.8 37.4 37.4 38.5 41.8 24.8 18.0 17.9 14.0 14.4

Medium Councils

Brighton 16 14 18 33 23 30 30 35 41 33 14 3 6 10 11

Burnie 35 40 21 15 24 44 38 32 32 29 12 3 5 7 10

Central Coast 24 21 25 23 22 31 30 27 28 33 19 19 17 15 9

Derwent Valley 13 13 13 11 7 25 24 24 20 21 7 7 7 8 10

Devonport 10 11 10 8 12 36 37.4875 35 20 22 6 11.2326 10 10 10

Huon Valley 37 31 42 40 21 39 36 42 21 32 20 22 28 21 22

Kingborough 34 30 26 23 22 44 40 39 33 35 20 17 18 15 20

Meander Valley 15 15.5 17 28 26 27 28.4 27 33 30 11 6.14 9 UA 8

Northern Midlands 6.9 8 20 10.5 11 29.5 29 36 36 35 8 17 12 14 15

Sorell 21 21 21 21 21 42 42 40 40 40 21 21 7 7 39

Waratah-Wynyard 22 11 6 18 13 33 27 20 33 25 6 5 3 4 4

West Tamar 12 21 20 12 26 26 14 30 28 36 11 11 4 2.9 3

Group average 20.5 19.7 19.9 20.2 18.9 33.9 31.3 32.3 30.4 30.9 12.9 11.9 10.5 10.4 13.5

Small Councils

Break O'Day 12 14 10 14 19 22 28 28 25 29 8 7 4 10 7

Central Highlands 0 0 31 31 21 35 36 39 39 42 0 0 31 31 14

Circular Head 20 20 11.5 7 18 34 38 34.5 36 34 0 5 4.7 5 3

Dorset 15 15 15 10 14 30 30 30 30 28 21 21 21 15 16

Flinders 2 2 14 14 14 28 28 42 42 42 10 15 28 28 15

George Town 7 17 9 5 31 25 35 31 39 37 10 13 15 19 12

Glamorgan-Spring Bay 25 37 35 36 30 40 40 39 39 39 18 19 12 13 4

Kentish 7 28 30 30 30 21 35 38 38 40 10 10 10 10 12

King Island 7 22 6 12 7 35 34 26 39 38 9 2 2 1 2

Latrobe 30 22 14 14 14 35 29 35 35 36 14 14 14 14 24

Southern Midlands 25 23 17.83 20 22 36 38 30.36 36 34 14 14 14 16 15

Tasman 12 28 18 18 18 31 37 38 36 35 20 18 14 15 13

West Coast 28 28 28 28 28 28 28 28 28 28 7 7 7 7 7

Group average 14.6 19.7 18.4 18.4 20.5 30.8 33.5 33.8 35.5 35.5 10.8 11.2 13.6 14.2 11.1

State Average 18.0 20.5 20.3 20.2 20.2 32.2 33.2 33.6 33.8 34.4 13.6 12.4 12.9 12.6 12.5

Days to Obtain Approvals –

Discretionary Planning


Buildings


Permitted use Planning

2003-04 2004-052003-04 2004-05 2005-06 2006-07 2007-08 2005-06 2007-082006-072006-07 2007-08 2003-04 2004-05 2005-06

52

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 22.3 27.0 30.0 28.3 24.3

Medium Councils 20.5 19.7 19.9 20.2 18.9

Small Councils 14.6 19.7 18.4 18.4 20.5

State Average 18.0 20.5 20.3 20.2 20.2

10.0

15.0

20.0

25.0

30.0

35.0

Days

Financial Year


Permitted use Planning

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 31.8 37.4 37.4 38.5 41.8

Medium Councils 33.9 31.3 32.3 30.4 30.9

Small Councils 30.8 33.5 33.8 35.5 35.5

State Average 32.2 33.2 33.6 33.8 34.4

27.0

29.0

31.0

33.0

35.0

37.0

39.0

41.0

43.0

Days

Financial Year


Discretionary Planning

7

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 24.8 18.0 17.9 14.0 14.4

Medium Councils 12.9 11.9 10.5 10.4 13.5

Small Councils 10.8 11.2 13.6 14.2 11.1

State Average 13.6 12.4 12.9 12.6 12.5

5.0

10.0

15.0

20.0

25.0

30.0

Days

Financial Year


Buildings

53

3.2 PLANNING AND DEVELOPMENT continued

CATEGORY

DEFINITION This category covers services by councils in the management of planning and development in their municipal area.

OBJECTIVE The planning scheme must reflect the economic, social and environmental views of the community and be implemented in an

efficient and effective manner. These measures reflect the level of economic activity in the local government area.

INDICATOR 3.2.2 NUMBER OF PLANNING APPLICATIONS LODGED

Note: New Indicator 2005-2006

3.2.3 NUMBER OF BUILDING APPLICATIONS LODGED

Note: New Indicator 2005-2006

INDICATOR CALCULATION Number of applications lodged during the year

INDICATOR EXPLANATION The Number of Applications Lodged: This indicates the extent of planning and building activities in an area and is an approximate

indicator of economic activity in the area.

INFLUENCING FACTORS • population of the area

• socio-economic status of the area

• economic growth in the area

54

Cities

Clarence 1,443 1,250 561 437 731 1,443 1,250 759 794 800

Glenorchy 940 881 382 380 405 940 881 520 522 448

Hobart 2,440 2,503 912 978 987 2,440 2,503 796 716 795

Launceston 2,099 1,678 707 728 728 2,099 1,678 1,022 1,063 1,030

Group average 1,731 1,578 641 631 713 1,731 1,578 774 774 768

Medium Councils

Brighton 860 819 403 472 457 860 819 360 332 349

Burnie 552 482 227 205 221 552 482 377 331 338

Central Coast 648 562 149 160 291 648 562 437 441 375

Derwent Valley 378 387 345 218 223 378 387 347 198 156

Devonport 539 286 205 274 236 539 286 188 377 294

Huon Valley 933 854 509 372 491 933 854 251 372 443

Kingborough 1,686 1,905 831 826 717 1,686 1,905 789 837 796

Meander Valley 671 755 312 321 336 671 755 386 359 403

Northern Midlands 776 630 311 341 373 776 630 264 308 306

Sorell 514 852 379 398 555 514 852 365 328 492

Waratah-Wynyard 658 489 280 240 286 658 489 233 224 281

West Tamar 732 697 181 216 289 732 697 456 456 505

Group average 746 727 344 337 373 746 727 371 380 395

Small Councils

Break O'Day 497 598 425 339 343 497 598 531 340 320

Central Highlands 337 234 152 127 179 337 234 112 93 130

Circular Head 264 259 136 153 195 264 259 152 171 139

Dorset 395 320 232 98 92 395 320 95 216 192

Flinders 99 67 51 43 53 99 67 41 39 40

George Town 213 324 307 150 144 213 324 164 201 148

Glamorgan-Spring Bay 610 519 289 244 308 610 519 211 220 236

Kentish 232 244 134 135 127 232 244 143 150 139

King Island 103 104 34 27 26 103 104 41 30 31

Latrobe 511 358 141 156 180 511 358 268 266 341

Southern Midlands 343 323 124 207 196 343 323 149 156 135

Tasman 193 243 94 95 110 193 243 104 108 94

West Coast 157 62 84 118 110 157 62 75 92 107

Group average 304 281 169 146 159 304 281 160 160 158

State Average 684 644 307 297 324 684 644 332 336 340

Number of Planning Applications Lodged *

2003-04 2004-05 2005-06 2006-07 2007-08

* Indicator changed 2005-2006. Figures for 2001-2002 to 2004-2005 include planning and building, and are not comparable with 2005-2006.

2004-05 2005-06 2006-07

Number of Building Applications Lodged *

2003-04 2007-08

55

KEY RESULT AREA

4 INFRASTRUCTURE AND UTILITIES

4.1 ROADS, FOOTPATHS AND TRAFFIC

CATEGORY

DEFINITION

This category contains information about those essential services that local government provides in Tasmania, including roads, water and sewerage

provision and waste management.

OBJECTIVE Safe roads and footpaths, efficient and accessible transport networks.

INDICATOR 4.1.1 RATIO OF TOTAL EXPENDITURE ON ROADS AND

FOOTPATHS TO DEPRECIATION 4.1.2 STATE OF THE ROADS AND FOOTPATHS ASSETS

INDICATOR

CALCULATION

Total capital and operational expenditure on roads and footpaths

Total depreciation expense of roads and footpaths

Written down value of roads and footpaths

Replacement value of roads

INDICATOR

EXPLANATION

Ratio of Total Expenditure on Roads and Footpaths to

Depreciation: Measures the actual expenditure on road assets as a

ratio of the depletion in the road assets reflected in the annual

depreciation charge.

State of the Assets: Measures the current condition of the asset base by

comparing the written down value with the current replacement value.

INFLUENCING

FACTORS


traffic volume and road usage

asset revaluation policies

asset capitalisation policies

maintenance policies


traffic volume and road usages

asset life/depreciation policies

asset revaluation policies

asset capitalisation policies

maintenance policies

number of new assets

% %

56

Cities

Clarence 110.1 124.7 103.8 143.4 65.5 57.3 55.7 56.5 53.0 51.8

Glenorchy 161.6 117.0 128.1 94.7 81.3 53.3 55.8 55.4 53.6 53.2

Hobart 49.7 58.8 65.0 65.3 90.3 69.2 66.8 64.6 62.7 61.6

Launceston 160.2 186.4 167.6 182.2 166.0 49.9 50.3 59.9 59.2 59.1

Group average 120.4 121.7 116.1 121.4 100.8 57.4 57.2 59.1 57.1 56.4

Medium Councils

Brighton 120.8 118.5 132.4 134.8 53.5 79.8 80.4 81.3 79.6 70.2

Burnie 79.3 132.4 126.4 120.3 130.4 46.7 58.9 57.8 55.2 53.8

Central Coast 134.7 144.9 134.9 119.6 127.9 67.8 69.1 66.8 65.4 68.9

Derwent Valley 120.9 141.6 103.8 99.8 117.3 56.2 54.7 54.1 53.1 53.2

Devonport 112.1 97.1 108.5 144.4 137.8 49.7 49.2 48.2 47.5 46.6

Huon Valley 146.9 129.1 165.5 195.6 246.4 41.0 39.9 40.4 41.2 53.8

Kingborough 142.2 139.0 113.0 87.5 116.9 59.6 59.2 59.2 57.5 57.1

Meander Valley 146.2 124.1 145.6 136.1 162.4 56.3 55.6 55.0 77.8 76.6


Sorell 68.7 68.8 56.1 64.5 77.7 59.4 55.1 56.5 54.0 54.9

Waratah-Wynyard 331.3 262.7 296.1 301.6 375.4 55.3 54.7 55.9 56.7 56.1

West Tamar 270.7 231.6 263.3 231.5 200.2 41.1 69.0 75.3 74.2 73.5

Group average 151.4 145.8 149.0 148.2 158.8 57.6 60.3 60.0 60.9 61.1

Small Councils

Break O'Day 136.4 241.0 197.4 194.1 236.8 55.3 51.7 69.8 68.4 65.4


Circular Head 375.0 291.3 309.7 355.6 300.2 61.9 60.8 60.0 59.3 56.6

Dorset 117.7 90.2 109.2 129.0 95.2 65.1 63.6 62.2 43.1 42.0

Flinders 43.0 52.4 61.9 59.1 63.1 50.8 46.4 47.3 48.8 43.7

George Town 149.4 91.4 67.8 119.8 133.5 35.2 72.1 72.9 72.7 72.9


Kentish 133.3 152.5 177.4 158.2 90.9 52.5 43.3 50.0 44.2 54.0

King Island 112.0 137.9 138.0 186.9 178.3 22.2 62.0 62.1 61.5 65.1

Latrobe 195.5 187.8 180.0 165.9 346.4 51.0 49.7 50.0 50.1 59.4


Tasman 159.1 132.1 175.4 159.5 88.8 33.8 42.0 41.0 43.5 50.5

West Coast 96.3 103.2 503.4 389.9 345.4 59.1 55.8 55.4 58.9 58.0

Group average 140.0 144.1 179.8 170.6 162.5 51.8 55.8 57.9 56.3 58.3

State Average 142.0 141.7 158.3 154.5 152.5 55.0 57.9 58.9 58.3 59.2

% % % %

State of the Assets

Roads and Footpaths

Ratio of Total Expenditure

Roads and Footpaths to Depreciation

2003-04 2004-05 2005-06 2006-07 2007-08 2007-08

%

2003-04

% %

2004-05

%

2005-06 2006-07

% %

57

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 120.4 121.7 116.1 121.4 100.8

Medium Councils 151.4 145.8 149.0 148.2 158.8

Small Councils 140.0 144.1 179.8 170.6 162.5

State Average 142.0 141.7 158.3 154.5 152.5

0.0

20.0

40.0

60.0

80.0

100.0

120.0

140.0

160.0

180.0

200.0

Ratio

Financial Year

Ratio of Total Expenditure

Roads and Footpaths to Depreciation

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 57.4 57.2 59.1 57.1 56.4

Medium Councils 57.6 60.3 60.0 60.9 61.1

Small Councils 51.8 55.8 57.9 56.3 58.3

State Average 55.0 57.9 58.9 58.3 59.2

46.0

48.0

50.0

52.0

54.0

56.0

58.0

60.0

62.0

Ratio

Financial Year

State of the Assets

Roads and Footpaths

58

4.1 ROADS, FOOTPATHS AND TRAFFIC continued

CATEGORY

DEFINITION



OBJECTIVE Safe roads and footpaths, efficient and accessible transport networks.

INDICATOR

4.1.3 EXPENDITURE PER KILOMETRE OF SEALED ROAD

(CAPITAL / MAINTENANCE)

4.1.4 EXPENDITURE PER KILOMETRE OF UNSEALED ROAD

(CAPITAL / MAINTENANCE)

INDICATOR

CALCULATION

Total capital and maintenance expenditure on sealed roads and

footpaths

Number of kilometres of sealed roads in council area

Total capital and maintenance expenditure on unsealed roads and

footpaths

Number of kilometres of unsealed roads in council area

INDICATOR

EXPLANATION

Expenditure per Kilometre of Sealed Road: This measure provides an

indicator of maintaining and renewing the sealed road asset.

Expenditure per Kilometre of Unsealed Road: This measure

provides an indicator of maintaining and renewing the unsealed

road asset.

INFLUENCING

FACTORS

topography and terrain


road types and specification

state of the road assets

maintenance and accounting policies

major works

topography and terrain


road types and specification

state of the road assets

maintenance and accounting policies

major works

59

Cities

Clarence 6,642 4,136 4,838 10,179 5,317 4,229 5,358 7,692 9,145 5,915

Glenorchy 13,492 13,288 8,617 12,772 14,069 4,706 6,402 5,294 5,556 4,833

Hobart 11,774 10,769 11,949 14,425 11,223 7,812 6,625 11,667 11,667 12,467

Launceston 8,508 9,930 8,750 12,778 13,070 3,253 5,383 3,464 3,357 4,592

Group average 10,104 9,531 8,539 12,538 10,920 5,000 5,942 7,029 7,431 6,952

Medium Councils

Brighton 7,581 7,856 8,554 8,349 6,290 3,237 1,745 2,119 2,495 2,910

Burnie 6,140 12,567 8,718 10,576 9,231 1,566 2,736 9,732 4,036 3,946

Central Coast 5,405 6,548 6,166 5,838 6,574 2,678 2,038 2,215 2,574 3,412

Derwent Valley 12,798 12,963 7,025 11,972 14,525 1,400 1,847 1,972 935 1,264

Devonport 8,854 6,988 8,139 13,019 10,223 2,548 2,718 2,718 3,109 4,398

Huon Valley 6,786 8,205 18,433 20,325 29,227 2,277 1,882 1,295 1,927 1,793

Kingborough 15,537 12,607 10,482 11,985 19,255 4,866 6,006 4,422 4,762 4,534

Meander Valley 4,883 3,107 4,437 5,019 6,104 1,485 2,266 2,598 2,446 2,506

Northern Midlands 3,445 4,307 4,157 4,531 5,742 1,480 1,382 1,587 1,145 1,574

Sorell 7,401 7,402 9,017 7,002 6,016 4,654 4,438 3,117 4,022 4,965

Waratah-Wynyard 10,850 8,531 9,247 10,548 14,588 2,246 2,872 5,184 3,143 3,774

West Tamar 7,460 6,708 9,063 7,250 8,726 3,692 3,127 3,389 6,803 6,512

Group average 8,095 8,149 8,620 9,701 11,375 2,677 2,755 3,362 3,116 3,466

Small Councils

Break O'Day 5,573 9,880 5,224 6,494 4,097 1,400 1,213 2,141 1,608 2,369

Central Highlands 7,112 2,763 1,967 3,813 4,384 806 1,071 1,350 2,123 1,189

Circular Head 10,279 5,027 8,490 8,447 8,583 2,980 3,136 2,870 3,346 3,665

Dorset 9,007 4,756 4,006 4,302 3,604 1,609 1,890 1,858 1,743 2,386

Flinders 1,991 2,959 4,080 4,099 5,942 1,117 1,215 1,266 1,229 1,024

George Town 6,401 6,158 3,459 5,357 7,114 1,685 1,600 1,671 5,167 2,390

Glamorgan-Spring Bay 2,118 3,538 3,425 3,125 3,767 1,125 1,679 2,060 1,209 795

Kentish 1,137 1,226 5,017 3,879 4,959 3,425 4,803 3,191 3,034 2,400

King Island 2,816 6,869 7,879 14,345 9,165 1,832 1,724 1,372 1,175 1,532

Latrobe 3,850 4,497 3,903 6,880 7,831 5,305 6,265 6,568 4,293 6,351

Southern Midlands 6,340 7,555 7,172 4,476 4,070 1,394 1,609 4,021 3,550 2,508

Tasman 3,917 4,967 3,150 5,850 2,304 3,054 2,619 4,966 3,667 2,025

West Coast 1,853 5,372 7,124 20,080 19,860 2,206 1,720 20,982 5,842 4,133

Group average 4,800 5,044 4,992 7,011 6,591 2,149 2,349 4,178 2,922 2,521

State Average 6,895 6,947 6,982 8,887 9,168 2,761 3,013 4,234 3,624 3,523

Expenditure per Kilometre of Sealed Road

(Capital/Maintenance)

Expenditure per Kilometre of Unsealed Road


$

2003-04 2004-05

$

2005-06

$

2006-07

$

2007-08

$

2003-04

$

2004-05

$

2007-08

$

2005-06

$

2006-07

$

60

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 10,104 9,531 8,539 12,538 10,920

Medium Councils 8,095 8,149 8,620 9,701 11,375

Small Councils 4,800 5,044 4,992 7,011 6,591

State Average 6,895 6,947 6,982 8,887 9,168

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

Do

llars

Financial Year

Expenditure per Kilometre of Sealed Road


2003-04 2004-05 2005-06 2006-07 2007-08

Cities 5,000 5,942 7,029 7,431 6,952

Medium Councils 2,677 2,755 3,362 3,116 3,466

Small Councils 2,149 2,349 4,178 2,922 2,521

State Average 2,761 3,013 4,234 3,624 3,523

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

Do

llars

Financial Years

Expenditure per Kilometre of Unsealed Road


61

4.2 WATER

CATEGORY

DEFINITION



OBJECTIVE The reliable provision of a continuous supply of safe drinking water, and equitable pricing.

INDICATOR 4.2.1 OUTCOME OF WATER QUALITY

TESTS

4.2.2 NUMBER OF BREAKS IN

RETICULATION SYSTEMS per 100 kms

4.2.3 AVERAGE NUMBER OF DAYS

OF WATER RESTRICTIONS

INDICATOR

CALCULATION

Number of

water quality tests that met standard

Number of water quality tests conducted

Number of breaks in water mains

Per 100 Kilometres of water mains

Total number of days of water restrictions

(all schemes)

Total number of schemes

INDICATOR

EXPLANATION

Outcome of Water Quality Tests: Measures

the extent to which water provided by

councils meets accepted environmental

standards.

Number of Breaks in Reticulation Systems:

This is an indication of the condition and

reliability of the systems.

Average Number of Days of Water

Restrictions: This measure provides an

indication of the capacity and reliability

of water systems. May also reflect

council policy on the quantity of water

pre-purchased from a supplier.

INFLUENCING

FACTORS

standard of installed infrastructure

major systems failures

weather interference

lack of compliance with regulations

age and state of the asset

original infrastructure specifications

maintenance/replacement policies

topography and soil types

capacity of installed systems

user pays and metering policies

seasonal population and demand

changes

weather patterns

%

62

Cities

Clarence 100.0 97.3 97.8 99.0 98.7 60.5 38.5 31.3 57.3 100.4 122 0 0 0 0

Glenorchy 98.2 98.7 98.6 98.7 100.0 4.4 4.9 30.7 41.8 47.3 122 0 0 73 0

Hobart 93.8 93.8 100.0 100.0 100.0 23.9 27.0 26.3 32.0 31.6 117 0 0 25 0

Launceston 92.8 99.4 92.4 99.2 99.7 0.0 17.1 24.0 26.6 20.7 0 0 0 0 0

Group average 96.2 97.3 97.2 99.2 99.6 22.2 21.9 28.1 39.4 50.0 90 0 0 33 0

Medium Councils

Brighton 96.4 89.9 94.0 96.4 99.4 0.0 0.0 41.5 39.6 34.6 0 0 0 0 0

Burnie 100.0 100.0 100.0 100.0 100.0 3.1 2.5 3.0 8.0 6.0 0 0 0 0 0

Central Coast 98.9 100.0 99.5 99.8 99.5 22.5 11.5 8.3 15.0 7.3 0 0 0 0 0

Derwent Valley 97.3 97.4 99.0 100.0 100.0 85.0 0.0 25.8 14.2 18.3 122 103 0 8 0

Devonport 100.0 98.4 98.3 51.6 100.0 3.4 7.9 1.7 3.9 2.2 0 0 0 0 0

Huon Valley 86.8 72.2 99.0 97.9 99.0 61.1 62.2 54.0 50.5 39.8 109 120 0 10 20

Kingborough 95.8 97.4 87.1 92.8 92.8 5.0 5.3 7.2 7.2 3.2 122 0 0 0 0

Meander Valley 94.4 97.1 94.4 93.6 87.6 22.6 11.1 7.6 6.1 5.0 0 70 2 20 13

Northern Midlands 76.4 99.2 90.1 92.1 96.3 NA NA NA UA 59.7 10 23 4 6 4

Sorell 100.0 100.0 97.4 97.4 100.0 42.9 44.4 28.6 25.0 23.8 0 0 0 0 0

Waratah-Wynyard 99.3 98.7 99.2 99.3 84.0 5.7 0.0 7.2 7.1 9.4 0 0 0 0 0

West Tamar 100.0 100.0 100.0 100.0 100.0 60.4 70.4 52.7 102.8 84.5 0 0 0 0 0

Group average 95.4 95.9 96.5 93.4 96.6 28.3 19.6 21.6 25.4 24.5 30 26 3 11 12

Small Councils

Break O'Day 78.4 96.3 93.3 80.5 78.0 14.3 10.6 8.1 6.6 7.3 4 2 0 3 0

Central Highlands 79.8 82.4 79.3 86.4 77.1 61.5 88.5 192.3 192.3 144.6 0 0 0 30 61

Circular Head 99.7 98.4 99.7 101.6 31.0 27.8 51.9 9.3 0.0 24.1 0 0 0 0 0

Dorset 82.8 90.8 90.8 86.7 84.0 3.0 2.2 4.4 3.7 5.9 58 103 9 16 13

Flinders 0.0 31.2 94.6 100.0 90.0 23.8 23.8 28.6 23.8 38.1 0 0 0 60 0

George Town 100.0 100.0 100.0 100.0 100.0 24.2 37.1 51.4 58.6 18.4 0 0 0 0 0

Glamorgan-Spring Bay 98.8 99.0 85.2 22.9 99.2 25.6 26.4 84.1 67.5 54.8 63 365 41 73 73

Kentish 100.0 100.0 100.0 100.0 100.0 28.0 36.0 28.0 44.7 26.3 0 0 0 0 0

King Island 100.0 91.5 97.9 100.0 100.0 55.6 33.3 22.2 11.1 0.0 93 90 45 45 45

Latrobe 42.1 87.4 100.0 98.0 100.0 35.9 31.4 19.6 7.6 13.7 0 0 0 0 0

Southern Midlands 100.0 100.0 92.7 97.3 98.9 15.8 18.6 13.7 16.7 60.8 30 0 0 33 50

Tasman NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA

West Coast 3.7 2.4 96.3 98.0 100.0 143.2 112.5 127.3 127.3 151.8 0 0 0 0 0

Group average 73.8 81.6 94.2 89.3 88.2 38.2 39.4 49.1 46.7 45.5 21 47 32 37 48

State Average 86.3 90.0 95.6 92.5 93.4 31.8 28.7 34.8 36.9 37.1 35 31 20 31 35

Outcome of Water Quality TestsNumber of Breaks in

Reticulation System per 100 km

Number of Days of Water

Restrictions

2003-042007-08 2004-05 2006-072005-06 2007-082007-08

%

2003-04 2004-05 2005-06 2006-072006-07

%%

2005-06

%

2004-05

%

2003-04

63

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 96.2 97.3 97.2 99.2 99.6

Medium Councils 95.4 95.9 96.5 93.4 96.6

Small Councils 73.8 81.6 94.2 89.3 88.2

State Average 86.3 90.0 95.6 92.5 93.4

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

100.0

Percen

tag

e

Financial Year

Outcome of Water Quality Tests

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 22.2 21.9 28.1 39.4 50.0

Medium Councils 28.3 19.6 21.6 25.4 24.5

Small Councils 38.2 39.4 49.1 46.7 45.5

State Average 31.8 28.7 34.8 36.9 37.1

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

100.0

No

o

f Break

s

Financial Year

Number of Breaks in

Reticulation System per 100 km

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 90.3 0.0 0.0 32.6 0.0

Medium Councils 30.3 26.3 2.7 10.8 12.4

Small Councils 20.7 46.7 31.8 37.1 48.4

State Average 34.7 31.3 20.2 30.8 34.9

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

100.0

No

of D

ays

Financial Year

Number of Days of Water Restrictions

64

4.2 WATER continued

CATEGORY

DEFINITION



OBJECTIVE The reliable provision of a continuous supply of safe drinking water, and equitable pricing.

INDICATOR 4.2.4 UNIT COST PER KILOLITRE

4.2.5 AVERAGE WATER

CONSUMPTION PER CONNECTION 4.2.6 WATER SYSTEM LOSS

INDICATOR

CALCULATION

Total operating water expenses

Total volume of water purchased

Total number of kilolitres (Kl) supplied

Number of connections

Water purchased – water used

Total volume of water purchased

INDICATOR

EXPLANATION

Unit Cost per Kilolitre: This measures the

cost to council of providing water to the

community.

Average Water Consumption per

Connection: This measures average water

consumption per annum by the

community. It includes water used on

public parks and gardens.

Water System Loss: This indicates

system integrity, but measurement will

require universal metering.

INFLUENCING

FACTORS

distance and quality of water supply

size and density of population served

topography of area

seasonal and rural demand

depreciation and maintenance policies

cost allocation policies

system capacity and use of restrictions

user-pays and metering policies

weather patterns

level of industrial usage

seasonal population changes

un-metered usage

system leaks

evaporation

illegal connections/damage

accuracy of meters

%

65

Cit ies

Clarence 0.84 0.88 0.96 0.90 1.04 432.8 424.8 410.4 444.2 433.1 UA NA NA 0.0

Glenorchy 0.70 0.82 0.99 0.88 0.93 554.9 554.7 472.6 526.5 515.3 UA UA UA UA

Hobart 0.79 0.84 0.92 0.90 1.00 508.9 532.9 446.5 459.4 471.8 UA 0.0 0.0 0.0

Launceston 1.19 1.20 1.29 1.17 1.33 354.9 377.7 349.6 376.0 353.4 23.5 13.6 22.7 20.1

Group average 0.88 0.93 1.04 0.96 1.07 462.9 472.5 419.8 451.5 443.4 23.5 6.8 11.4 6.7

Medium Councils

Brighton 1.65 1.65 0.92 0.85 0.79 302.1 284.0 293.1 337.7 324.8 UA 9.2 8.1 11.6

Burnie 0.45 0.84 0.94 0.89 0.91 585.8 425.2 362.8 363.8 436.7 UA UA UA UA

Central Coast 0.68 0.65 0.75 0.82 0.87 586.4 629.3 603.4 559.6 491.9 UA UA UA UA

Derwent Valley 1.21 1.27 1.53 1.49 1.61 450.4 494.1 377.2 426.3 396.9 UA UA UA UA

Devonport 0.95 0.97 1.10 1.10 1.23 473.2 462.9 403.6 418.4 384.1 15.2 19.4 15.8 12.5

Huon Valley 0.40 0.44 0.43 0.37 0.37 666.7 632.3 604.2 597.9 691.6 UA UA UA UA

Kingborough 0.78 0.82 0.87 0.92 0.98 404.5 383.3 377.4 392.4 396.9 UA UA UA UA

Meander Valley 2.13 0.78 0.82 0.82 0.85 240.7 309.4 330.4 373.9 350.9 24.3 19.3 20.6 19.9

Northern Midlands 0.44 0.43 0.81 0.65 0.79 UA UA 443.7 420.7 373.7 UA 33.5 47.4 38.8

Sorell 0.72 0.95 0.84 1.77 1.60 391.1 411.2 360.5 417.4 397.8 11.0 0.0 0.0 0.0

Waratah-Wynyard 1.03 1.05 0.98 0.91 1.09 404.1 387.7 367.4 442.4 434.0 0.0 UA UA UA

West Tamar 1.06 ‡ 2.29 1.09 0.99 1.08 281.8 295.3 261.7 331.1 298.3 15.1 12.7 15.4 17.4

Group average 0.96 0.90 0.92 0.96 1.01 435.2 428.6 398.8 423.5 414.8 13.1 15.7 17.9 16.7

Small Councils

Break O'Day 0.76 1.13 1.15 1.04 1.66 301.4 232.7 240.2 279.7 196.9 6.2 17.0 14.6 4.2

Central Highlands 0.00 0.72 1.17 0.91 1.010.0

617.0 448.0 523.7 453.4 UA UA 0.7 21.4

Circular Head 0.75 0.75 0.79 0.82 0.85 743.4 746.9 708.3 723.2 624.3 UA 4.0 11.5 11.1

Dorset 0.90 1.38 1.63 1.94 1.90 289.3 245.9 147.7 217.5 204.0 14.9 UA UA UA

Flinders 0.53 0.60 0.63 0.15 0.10 318.3 306.6 328.8 882.2 1,892.5 UA 0.0 0.0 0.0

George Town 0.88 1.09 1.17 1.26 1.20 313.1 273.8 273.0 287.5 317.9 37.7 7.4 25.5 37.4

Glamorgan-Spring Bay 1.85 1.88 1.81 1.46 2.13 179.1 176.6 214.5 247.5 224.2 UA UA 35.1 30.2

Kentish 1.07 1.14 1.46 1.04 1.24 320.8 342.9 269.2 332.2 258.8 UA 0.2 0.4 0.2

King Island 0.90 1.25 1.57 1.49 1.77 335.8 311.6 253.9 259.0 242.0 UA 55.6 55.6 2.6

Latrobe 1.04 0.93 1.00 1.02 1.15 354.7 378.4 339.7 353.6 268.9 UA UA UA UA

Southern Midlands 0.91 1.18 1.31 0.94 0.86 364.8 304.4 333.6 547.2 524.9 UA 3.5 26.1 24.1

Tasman NA NA NA NA NA NA NA NA NA NA NA NA NA NA

West Coast 0.77 0.58 0.60 0.64 0.64 452.2 518.5 449.4 449.4 449.4 10.0 UA UA UA

Group average 0.86 1.05 1.19 1.06 1.21 331.1 371.3 333.9 425.2 471.4 17.2 12.5 18.8 14.6

State Average 0.91 0.97 1.05 1.00 1.11 393.0 409.6 374.0 428.2 443.2 15.8 13.0 17.6 14.0

‡ West Tamar Council - The comparative adjusted unit cost for West Tamar is $1.00 after allowing for $$2.$2.898M asset write-off.

† Data not collected 2004-05.

Unit Cost Per KilolitreAverage Water Consumption per

ConnectionWater System Loss †

%

2007-08

%%

2005-06 2006-07

%

2004-052006-07

Kl

2005-06

Kl %

2007-08

Kl

2003-042004-05

Kl

2003-04

Kl

2007-08

$

2006-07

$

2003-04

$

2005-06

$

2004-05

$

66

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 0.88 0.93 1.04 0.96 1.07

Medium Councils 0.96 0.90 0.92 0.96 1.01

Small Councils 0.86 1.05 1.19 1.06 1.21

State Average 0.91 0.97 1.05 1.00 1.11

0.60

0.70

0.80

0.90

1.00

1.10

1.20

1.30

Co

st

Financial Year

Unit Cost Per Kilolitre

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 462.9 472.5 419.8 451.5 443.4

Medium Councils 435.2 428.6 398.8 423.5 414.8

Small Councils 331.1 371.3 333.9 425.2 471.4

State Average 393.0 409.6 374.0 428.2 443.2

300.0

320.0

340.0

360.0

380.0

400.0

420.0

440.0

460.0

480.0

500.0

Averag

e

Financial Year

Average Water Consumption per Connection

67

4.3 SEWERAGE AND DRAINAGE

CATEGORY

DEFINITION



OBJECTIVE Reliable sewerage systems with efficient and effective operations and environmentally acceptable treatment.

INDICATOR 4.3.1 NUMBER OF NOTIFIABLE INCIDENTS (SEWERAGE) 4.3.2 AVERAGE COST PER SEWERAGE CONNECTION

INDICATOR

CALCULATION

Number of notifiable incidents

(reported to the Department of Primary Industries, and Water)

eg, Pump and pipe failure, rain incidents, etc.

Total operating expenses of sewerage system

Number of connections

INDICATOR

EXPLANATION

Notifiable Incidents: Measures the reliability of the sewerage systems. Average Cost per Sewerage Connection: Measures the average

cost of providing a sewerage service, including disposal, to a

property.

INFLUENCING

FACTORS

standard of installed structure

major systems failures

weather/natural interference

lack of compliance with regulations

scale of operations

age and condition of infrastructure

number of pumping stations

distance from plant and level of treatment required

size and density of population served

topography of reticulation area

use of combined stormwater and sewerage systems



operational difficulties

68

Cities

Clarence 4 4 1 4 2 356 384 471 468 506

Glenorchy 5 10 4 7 4 193 209 198 197 211

Hobart 7 5 12 9 21 301 312 346 364 412

Launceston 79 34 38 31 34 499 518 563 407 565

Group average 24 13 14 13 15 337 356 395 359 423

Medium Councils

Brighton 5 5 10 5 2 350 305 226 226 197

Burnie 7 11 5 9 5 258 361 309 319 380

Central Coast 5 4 13 8 10 286 295 293 325 287

Derwent Valley 0 0 0 0 0 316 331 410 410 372

Devonport 24 10 27 24 5 401 403 344 363 378

Huon Valley 1 0 1 1 3 318 324 815 579 324

Kingborough 0 3 3 2 2 403 408 436 458 469

Meander Valley 0 0 1 0 3 164 198 197 239 243


Sorell 1 2 0 0 0 108 519 211 390 390

Waratah-Wynyard 0 0 2 9 1 302 298 399 359 653

West Tamar 20 9 3 0 2 166 226 236 250 270

Group average 5 4 6 5 3 279 330 354 353 360

Small Councils

Break O'Day 2 1 0 0 0 188 204 231 229 267


Circular Head 0 0 0 0 1 489 455 425 453 550

Dorset 0 0 0 0 0 351 348 267 202 316

Flinders NA NA NA NA NA NA NA NA NA NA

George Town 0 0 0 0 1 406 384 431 467 305


Kentish 0 0 0 0 2 365 246 1000 949 791

King Island 0 0 0 0 0 213 321 440 332 384

Latrobe 3 2 4 1 1 212 199 297 228 303


Tasman NA NA NA NA NA NA NA NA NA NA

West Coast 0 1 0 0 0 275 258 237 253 296

Group average 1 1 1 0 0 295 283 371 349 364

State Average 6 4 4 4 4 294 315 367 353 371

2005-06

$

2005-06 2006-07 2007-08

No.

2003-04

$

2006-07

$

Number of Notifiable Incidents (Sewerage) Average Cost per Sewerage Connection

No. No. No. No.

2003-04 2004-05 2007-08

$

2004-05

$

69

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 24 13 14 13 15




-5

0

5

10

15

20

25

30

No

of In

cid

en

ts

Financial Year

Number of Notifiable Incidents (Sewerage)

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 337 356 395 359 423


Small Councils 295 283 371 349 364

State Average 294 315 367 353 371

240

260

280

300

320

340

360

380

400

420

440

Co

st

Financial Year

Average Cost per Sewerage Connection

70

4.4 WASTE MANAGEMENT

CATEGORY

DEFINITION



OBJECTIVE Reliable waste management system with efficient and effective operations and environmentally acceptable treatment.

INDICATOR 4.4.1 AVERAGE COST OF WASTE MANAGEMENT PER

PROPERTY

4.4.2 AVERAGE COST OF WASTE MANAGEMENT PER

CAPITA

INDICATOR

CALCULATION

Total operating expenses of waste management

Number rateable properties.

Total operating expenses of waste management


INDICATOR

EXPLANATION

Average Cost of Waste Management per property: This indicates

the average cost of waste management services provided per

property..

Average Cost of Waste Management per Capita: This indicates

the average cost of waste management services provided per

head of population. It provides an indication of the scale of the

waste management operations.

INFLUENCING

FACTORS

type and scale of available disposal facilities

type of recycling services provided

frequency and volume allowance for garbage collection

density of population and distance from disposal facility

industrial users of waste management facilities


amount of waste received from outside the municipal area

type and scale of available disposal facilities

type of recycling services provided

frequency and volume allowance for garbage collection

density of population and distance from disposal facility

industrial users of waste management facilities


amount of waste received from outside the municipal area

71

Cities

Clarence 161 137 163 152 158 69 61 72 68 69

Glenorchy 124 132 162 148 157 53 58 71 68 73

Hobart 194 210 236 213 250 89 97 110 100 117

Launceston 135 133 122 121 140 60 59 54 55 63

Group average 154 153 170 159 176 68 69 77 73 80

Medium Councils

Brighton 121 125 117 120 105 52 55 49 50 50

Burnie 161 192 222 241 266 74 89 103 111 124

Central Coast 142 149 164 167 181 64 69 76 82 89

Derwent Valley 113 123 122 124 135 56 62 59 63 67

Devonport 194 191 202 241 272 88 87 94 113 129

Huon Valley 60 89 98 32 34 35 54 59 20 22

Kingborough 97 101 97 108 129 45 47 44 51 63

Meander Valley 110 107 128 129 105 54 52 62 62 52


Sorell 18 113 110 201 222 12 74 73 132 143

Waratah-Wynyard 106 110 105 107 118 55 58 55 56 63

West Tamar 99 105 119 150 159 46 50 57 72 76

Group average 111 126 132 145 154 53 62 65 73 78

Small Councils

Break O'Day 91 93 98 125 160 87 89 93 122 157


Circular Head 121 96 79 98 105 68 54 48 59 63

Dorset 103 128 79 43 107 68 87 56 30 75

Flinders 35 96 34 51 62 53 87 52 79 121

George Town 84 128 109 145 181 48 57 65 85 113


Kentish 77 74 81 78 56 45 43 47 47 32

King Island 128 157 142 69 251 112 146 135 62 224

Latrobe 97 105 115 120 134 53 59 64 70 79


Tasman 174 105 106 100 90 156 59 151 141 132

West Coast 174 97 131 134 132 156 151 120 118 118

Group average 111 110 98 102 136 93 94 89 94 129

State Average 117 123 122 128 149 71 78 77 82 101

$ $

2004-05 2005-06 2006-07 2007-08

Average Cost of

Waste Management per Property

Average Cost of

Waste Management per Capita

$ $ $ $ $ $$ $

2003-04 2004-05 2006-07 2003-042005-06 2007-08

72

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 154 153 170 159 176


Small Councils 111 110 98 102 136

State Average 117 123 122 128 149

0

20

40

60

80

100

120

140

160

180

200

Co

st p

er P

ro

perty

Financial Year

Average Cost of

Waste Management per Property

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 68 69 77 73 80




0

10

20

30

40

50

60

70

80

90

100

110

120

130

140

Co

st p

er C

ap

ita

Financial Year

Average Cost of

Waste Management per Capita

73

KEY RESULT AREA

5 COMMUNITY SERVICES AND DEVELOPMENT

5.1 SOCIAL AND COMMUNITY SERVICES

5.2 RECREATION AND CULTURE FACILITIES

CATEGORY

DEFINITION

Councils maintain a variety of policies, services, programs and facilities to assist community members to maximise quality of life.

OBJECTIVE Informed community (on council objectives, strategies and policies).

Community input into the development of policy and plans.

Access to council programs and services.

INDICATOR

5.1.1 SOCIAL AND COMMUNITY SERVICES EXPENDITURE

PER CAPITA

5.2.1 RECREATIONAL AND CULTURAL FACILITIES

EXPENDITURE PER CAPITA

INDICATOR

CALCULATION

Total social and community services expenditure


Total recreational and cultural facilities expenditure


INDICATOR

EXPLANATION

Social and Community Services Expenditure per Capita:

Measures the level of spending on social and community services

and programs. These include nursing homes, family day care and

childcare.

Recreational and Cultural Facilities Expenditure per Capita:

Measures the level of spending on recreational and cultural facilities

in an area. This includes expenditure on halls and civic centres, parks

and reserves, and sports facilities.

INFLUENCING

FACTORS

range of services and programs provided

budgetary constraints and council priorities

age profile of population (different demands on services)


range of services provided by others

range of facilities and services provided

provision for users outside of council area (regional facilities)

budgetary constraints and council priorities


age profile of population (different demands on services)


74

Cities

Clarence 47 50 48 53 57 74 91 93 88 89

Glenorchy 106 104 99 100 108 89 95 98 101 90

Hobart 35 41 60 58 55 309 337 393 400 428

Launceston 6 5 6 5 6 229 245 259 255 260

Group average 49 50 53 54 56 175 192 211 211 217

Medium Councils

Brighton 37 43 20 4 0 50 48 57 58 55

Burnie 86 107 124 147 162 186 247 277 251 257

Central Coast 54 52 60 66 81 101 119 127 129 146

Derwent Valley 85 85 93 89 81 103 112 103 86 110

Devonport 13 13 7 10 15 161 189 181 191 211

Huon Valley 222 177 305 323 387 19 38 26 48 67

Kingborough 42 44 40 35 33 95 92 109 106 115

Meander Valley 3 0 4 4 5 34 67 63 63 73


Sorell 46 108 98 88 56 18 22 33 34 32

Waratah-Wynyard 49 60 61 63 62 81 84 93 110 86

West Tamar 0 0 5 6 7 72 62 71 87 95

Group average 56 61 71 72 77 82 96 101 104 111

Small Councils

Break O'Day 0 0 0 0 0 40 50 66 76 100


Circular Head 0 0 0 0 2 87 98 80 91 98

Dorset 5 6 12 4 10 109 132 118 124 154

Flinders 83 101 130 122 147 139 94 93 0 0

George Town 31 29 29 46 36 154 211 181 201 131


Kentish 0 0 0 0 13 45 83 144 126 93

King Island 122 0 37 0 33 0 104 122 46 91

Latrobe 19 12 19 20 22 95 86 75 123 137


Tasman 969 1,059 1,186 1,246 1,248 29 23 68 34 32

West Coast 0 67 49 36 38 112 106 189 238 100

Group average 95 100 113 114 123 72 92 105 100 90

State Average 72 77 88 88 95 90 107 118 117 116

$$

2003-04

$

2005-06

$

2004-05

$ $

2007-08

$

Recreational and Cultural Facilities


Social and Community Services


2007-082006-07 2005-06

$

2006-07

$

2003-04

$

2004-05

75

2003-04 2004-05 2005-06 2006-07 2007-08

Cities 49 50 53 54 56


Small Councils 95 100 113 114 123


0

25

50

75

100

125

150

175

200

Ex

pen

dit

ure p

er C

ap

ita

Financial Year

Social and Community Services


2 0 0 3 -0 4 2 0 0 4 -0 5 2 0 0 5 -0 6 2 0 0 6 -0 7 2 0 0 7 -0 8

C it ie s 1 7 5 1 9 2 2 1 1 2 1 1 2 1 7

M e d iu m C o u n c ils 8 2 9 6 1 0 1 1 0 4 1 1 1

S ma ll C o u n c ils 7 2 9 2 1 0 5 1 0 0 9 0

S ta te A v e r a g e 9 0 1 0 7 1 1 8 1 1 7 1 1 6

0

2 5

5 0

7 5

1 0 0

1 2 5

1 5 0

1 7 5

2 0 0

2 2 5

2 5 0

Expenditure p

er C

apita

F in a n c ia l Y e a r

R ec rea t io n a l a n d C u ltu ra l F a c i l i t ie s

E x p en d itu re p e r C a p ita

76

APPENDIX 1

Cities

Clarence 3,267 3,822 6,638 8,284 21,940 0 43,951

Glenorchy 3,181 837 12,197 9,818 15,105 0 41,138

Hobart 6,607 4,571 11,197 8,025 34,551 0 64,951

Launceston 4,513 2,484 8,373 14,712 31,682 381 62,144

Medium Councils

Brighton 510 639 1,000 2,079 3,937 36 8,202

Burnie 1,204 1,254 2,793 3,810 11,698 1,308 22,067

Central Coast 362 909 2,534 1,830 8,544 0 14,179

Derwent Valley 198 309 1,470 1,034 3,680 17 6,708

Devonport 1,620 1,001 3,570 5,238 14,075 0 25,504

Huon Valley 319 327 1,751 1,279 6,220 0 9,896

Kingborough 897 1,224 3,721 6,483 12,798 0 25,124

Meander Valley 851 650 1,066 1,465 6,528 0 10,560

Northern Midlands 311 344 1,272 811 5,157 53 7,947

Sorell 320 1,288 575 1,130 5,629 143 9,087

Waratah - Wynyard 296 528 1,452 1,866 5,446 0 9,589

West Tamar 802 1,348 2,088 2,283 6,476 100 13,097

Small Councils

Break O'Day 220 827 775 1,256 3,588 0 6,666

Central Highlands 150 384 243 146 1,762 0 2,685

Circular Head 231 561 541 1,236 4,955 20 7,544

Dorset 215 572 654 841 3,969 0 6,251

Flinders 48 58 92 0 775 0 973

George Town 170 657 613 715 4,021 0 6,175

Glamorgan - Spring Bay 195 739 1,028 962 3,680 116 6,720

Kentish 135 156 572 510 2,871 0 4,244

King Island 81 157 262 214 1,238 0 1,952

Latrobe 232 473 1,628 1,256 3,559 0 7,148

Southern Midlands 135 133 416 242 2,352 265 3,543

Tasman 115 393 0 5 2,325 0 2,838

West Coast 167 839 1,588 1,148 2,346 0 6,088

Total 27,352 27,484 70,110 78,678 230,907 2,439 436,970

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

$'000 $'000 $'000

Revenue - Rates and Annual Charges

Fire Levy Special RatesGarbage Water

$'000

Sewerage General Rates

$'000

Total Rates

and Annual

Charges:

$'000$'000

77

Cities

Clarence 1,171 1,029 23 381 1,735 300 32 10,842 15,513

Glenorchy 740 1,100 188 1,064 3,249 718 651 1,008 8,718

Hobart 862 1,403 12 102 360 533 166 2,252 5,690

Launceston 1,318 2,205 1,917 150 130 2,154 112 0 7,987

Medium Councils

Brighton 1,075 398 0 0 92 648 0 922 3,134

Burnie 1,011 828 267 137 799 771 13 412 4,239

Central Coast 1,852 1,420 186 797 543 1,265 902 0 6,965

Derwent Valley 852 581 427 84 220 232 401 5 2,802

Devonport 620 834 288 74 773 310 230 4,318 7,446

Huon Valley 1,542 1,149 1,108 243 298 2,193 71 0 6,603

Kingborough 758 980 315 1,358 795 1,707 1,037 10,657 17,606

Meander Valley 1,488 1,640 351 45 465 0 130 2,455 6,573

Northern Midlands 1,372 1,762 31 830 197 711 0 120 5,024

Sorell 736 711 28 273 328 275 388 795 3,535

Waratah - Wynyard 1,366 1,017 137 100 3 495 0 2,060 5,178

West Tamar 1,627 846 55 53 3 1,085 321 3,335 7,324

Small Councils

Break O'Day 1,154 1,194 353 275 503 47 0 0 3,526

Central Highlands 644 1,013 11 275 0 357 0 0 2,299

Circular Head 1,167 1,364 0 84 0 35 0 25 2,676

Dorset 1,155 1,405 214 91 350 501 30 0 3,747

Flinders 506 497 207 0 100 179 0 0 1,487

George Town 857 584 177 103 82 230 112 1,624 3,768

Glamorgan - Spring Bay 673 499 112 183 408 466 0 0 2,341

Kentish 898 916 111 338 0 317 0 0 2,581

King Island 440 560 26 1,095 31 483 0 0 2,636

Latrobe 602 535 9 246 0 470 94 962 2,919

Southern Midlands 1,143 1,257 63 58 308 1,029 3 0 3,862

Tasman 363 320 946 378 1,429 1,818 0 0 5,254

West Coast 991 480 260 77 0 178 6 8 2,000

Total 28,984 28,527 7,822 8,894 13,203 19,507 4,699 41,799 153,434

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

Revenue - Grants and Contributions

Grants

Commission

Base Grant

Grants

Commission

Local Roads

State Current

Grants

$'000 $'000 $'000

State Capital

Grants

Commonwealth

Current Grants

Commonwealth

Capital Grants

$'000$'000 $'000 $'000$'000$'000

Private Sector

Contributions

Assets Acquired

Without Cost

Total Grants

and

Contributions:

78

Cities

Clarence 5,705 3,432 97 214 95 585 0 992 69,592

Glenorchy 11,691 978 179 976 -2,003 1,078 0 230 62,756

Hobart 20,542 3,187 3,954 913 -165 890 3,540 9,132 103,502

Launceston 17,119 3,588 1,249 1,755 -1,114 1,694 0 3,584 94,421

Medium Councils

Brighton 3,004 420 0 154 5 0 0 159 14,919

Burnie 11,386 999 542 -109 -2,326 0 0 -1,892 36,798

Central Coast 4,233 605 28 123 109 327 0 587 26,569

Derwent Valley 1,148 246 0 155 -29 0 0 126 11,030

Devonport 7,621 779 502 468 -662 0 0 308 41,658

Huon Valley 2,613 881 0 0 -231 2,408 0 2,177 22,170

Kingborough 3,943 1,220 0 805 -118 0 0 687 48,580

Meander Valley 2,032 1,069 0 233 -921 0 0 -688 19,546

Northern Midlands 2,809 446 11 0 -917 0 0 -906 15,320

Sorell 1,740 508 13 1,249 -105 375 0 1,532 16,402

Waratah - Wynyard 2,497 557 0 135 -703 0 0 -568 17,252

West Tamar 3,416 950 6 436 -2,442 0 0 -2,000 22,788

Small Councils

Break O'Day 1,200 540 0 0 11 552 0 563 12,495

Central Highlands 295 422 0 0 3 444 42 488 6,190

Circular Head 3,044 865 0 113 73 244 0 430 14,559

Dorset 1,629 923 0 0 46 0 0 46 12,596

Flinders 665 486 0 0 3 0 0 3 3,615

George Town 1,754 350 0 193 190 170 0 553 12,600

Glamorgan - Spring Bay 2,150 88 0 0 25 0 0 25 11,323

Kentish 559 278 0 77 58 1,010 0 1,145 8,806

King Island 1,181 225 0 0 -8 474 0 466 6,460

Latrobe 1,282 172 1 182 696 519 0 1,399 12,919

Southern Midlands 962 368 0 246 -64 64 28 273 9,008

Tasman 907 229 0 -81 27 297 0 243 9,471

West Coast 1,437 357 12 0 -24 0 613 600 10,483

Total 118,564 25,167 6,595 8,237 -10,493 11,131 4,222 19,692 753,827

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

$'000 $'000

Other Revenue

FinesUser Fees and

ChargesInterest

$'000

Other Revenue

Total

$'000$'000

Capital Revenue

n e c

Profits from

Authorities

$'000 $'000 $'000

Profit / Loss on

Sale of Assets

Current Revenue

n e c

$'000

Total Revenue

79

$'000

Cities

Clarence 1,147 6,735 2,315 6,763 6,612 4,396 3,448 2,900 4,144 982 39,442

Glenorchy 1,339 10,170 2,719 3,412 8,372 2,519 3,224 4,771 3,970 3,065 43,560

Hobart 1,379 2,256 11,335 13,232 8,767 6,345 5,268 2,688 17,723 2,998 71,989

Launceston 1,388 6,080 4,667 7,761 9,664 10,790 3,838 409 14,229 2,630 61,458

Medium Councils

Brighton 1,020 650 325 775 1,368 695 737 0 585 2,172 8,327

Burnie 454 2,382 1,842 2,934 1,415 1,739 1,874 3,130 4,088 1,916 21,772

Central Coast 745 3,724 1,889 1,838 3,214 1,315 1,778 1,500 1,998 466 18,467

Derwent Valley 398 1,429 389 572 1,730 755 614 787 867 420 7,960

Devonport 610 4,377 2,716 3,356 4,068 2,283 3,209 376 5,254 994 27,245

Huon Valley 466 6,259 469 1,227 803 457 316 5,360 980 456 16,793

Kingborough 607 4,577 3,123 3,400 3,031 2,948 2,020 1,071 2,947 348 24,073

Meander Valley 271 1,828 1,648 1,492 1,292 693 927 82 951 1,635 10,819

Northern Midlands 188 2,081 1,380 1,367 1,099 953 713 468 768 290 9,308

Sorell 695 2,332 1,169 828 1,266 553 1,730 686 316 725 10,300

Waratah - Wynyard 304 2,029 1,009 1,987 1,730 1,937 864 842 949 338 11,988

West Tamar 357 2,254 1,808 1,746 2,043 745 1,129 150 1,724 614 12,571

Small Councils

Break O'Day 157 1,610 867 1,326 762 364 972 0 528 861 7,448

Central Highlands 333 1,202 323 937 221 95 315 5 153 0 3,584

Circular Head 84 7,393 899 1,702 1,308 650 445 6 635 1,066 14,189

Dorset 248 1,368 775 1,639 783 296 539 67 910 822 7,445

Flinders 26 962 295 940 35 0 106 125 0 270 2,759

George Town 109 1,475 944 527 708 618 763 222 739 529 6,632

Glamorgan - Spring Bay 615 1,699 1,604 474 1,389 524 1,560 130 185 305 8,486

Kentish 393 1,633 846 1,253 247 586 184 80 403 0 5,626

King Island 89 766 330 1,074 164 109 366 57 141 681 3,776

Latrobe 180 1,319 938 801 1,139 379 711 122 960 1,163 7,713

Southern Midlands 165 1,331 843 975 512 127 329 84 351 332 5,049

Tasman 149 1,492 253 331 0 80 284 2,828 68 195 5,678

West Coast 209 1,666 784 1,278 871 485 539 195 440 360 6,826

Total 14,126 0 83,076 0 48,502 0 65,948 0 64,611 0 43,435 38,802 0 29,140 0 67,007 26,634 481,281

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

$'000

Community

Amenity

Expenses

(excl.

Depreciation)

Roads, Footpaths

and Traffic

Expenses

(excl.

Depreciation)

Water System

Expenses

(excl.

Depreciation)

Sewerage

Systems

Expenses

(excl.

Depreciation)

Governance

Expenses

(excl.

Depreciation)

$'000 $'000

Functional Expenses

Community

Health and Safety

Expenses (excl.

Depreciation)

$'000 $'000

Waste

Management

Expenses

(excl.

Depreciation)

Social and

Community

Service Expenses

(excl.

Depreciation)

Recreational and

Cultural Expenses

(excl.

Depreciation)

$'000

Total Functional

Expenses

$'000 $'000 $'000 $'000

All Other

Expenses (Excl.

Depreciation)

80

Cities

Clarence 57 661 0 6,270 2,128 4,376 74 0 402 0 13,968

Glenorchy 0 0 2,343 7,616 2,235 2,154 0 0 0 2,746 17,094

Hobart 6 1,293 2,448 7,644 1,915 2,740 557 24 3,536 312 20,474

Launceston 13 775 3,665 5,999 2,689 4,470 230 0 2,661 1,010 21,512

Medium Councils

Brighton 0 48 0 1,829 210 327 0 0 234 25 2,673

Burnie 11 693 1,035 3,409 1,746 1,270 556 56 960 364 10,099

Central Coast 29 236 461 3,647 306 873 124 212 1,107 132 7,128

Derwent Valley 22 15 1 1,758 216 238 42 0 207 9 2,508

Devonport 0 2,149 986 3,215 1,318 1,655 0 0 16 0 9,338

Huon Valley 0 74 0 2,508 279 339 13 298 0 0 3,510

Kingborough 4 333 1,157 5,748 1,053 1,576 19 0 768 0 10,658

Meander Valley 15 253 252 2,756 560 645 58 5 447 257 5,249

Northern Midlands 25 98 190 2,894 542 683 49 40 307 110 4,938

Sorell 17 84 29 3,488 193 292 52 5 81 250 4,491

Waratah - Wynyard 14 365 35 1,407 239 862 6 14 251 64 3,257

West Tamar 0 619 41 2,070 562 691 525 11 347 13 4,879

Small Councils

Break O'Day 4 70 8 1,635 312 348 3 0 93 285 2,759

Central Highlands 27 61 36 2,611 122 61 20 0 64 0 3,002

Circular Head 1 178 101 1,743 97 300 71 9 169 41 2,711

Dorset 16 135 151 3,124 406 349 2 5 204 9 4,400

Flinders 0 37 50 1,193 35 0 0 4 0 97 1,416

George Town 19 345 221 1,301 193 2 0 19 143 25 2,268

Glamorgan - Spring Bay 0 0 0 971 401 317 38 0 95 89 1,911

Kentish 3 158 51 1,937 96 151 10 0 160 0 2,565

King Island 0 55 1 938 72 79 21 0 16 84 1,266

Latrobe 10 34 163 858 235 414 2 81 283 375 2,455

Southern Midlands 0 125 29 2,521 172 92 19 0 120 7 3,085

Tasman 2 49 39 609 0 28 20 43 6 50 846

West Coast 0 636 7 619 152 532 66 0 74 0 2,087

Total 294 9,580 13,498 82,316 18,486 25,865 2,577 827 12,753 6,352 172,548

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

$'000 $'000 $'000 $'000 $'000$'000 $'000 $'000 $'000$'000$'000

Depreciation and Amortisation Expense

Community

Health and

Safety Assets

Sewerage

Systems

Assets

Waste

Management

Assets

Social and

Community

Service

Assets

Recreational

and Cultural

Facilities

Assets

Governance

Assets

Community

Amenity

Assets

Roads,

Footpaths and

Traffic

Total

Depreciation

and

Amortisation

Expense:

Other Assets

(incl.

Buildings,

Plant,

Equipment,

IT nec)

Water

System

Assets

81

Total Other

Expenses

$'000

Cities

Clarence 1,504 720 0 0 3,249 5,474 58,884 10,709 43,770 54,479

Glenorchy 1,394 1,223 37 107 3,181 5,941 66,596 -3,840 54,104 50,264

Hobart 999 2,262 436 305 6,447 10,449 102,913 589 175,449 176,038

Launceston 712 1,768 654 130 4,476 7,739 90,709 3,712 177,192 180,905

Medium Councils

Brighton 221 86 0 106 489 903 11,903 3,016 10,505 13,521

Burnie 1,108 810 0 52 1,161 3,131 35,002 1,796 5,823 7,619

Central Coast 20 464 0 51 387 921 26,516 52 24,701 24,753

Derwent Valley 134 103 0 0 193 429 10,897 132 7,048 7,181

Devonport 682 705 0 61 1,602 3,049 39,632 2,026 15,331 17,357

Huon Valley 38 331 0 0 319 688 20,991 1,179 41,277 42,456

Kingborough 44 581 243 81 900 1,848 36,580 12,000 18,678 30,678

Meander Valley 0 295 44 51 844 1,234 17,301 2,244 12,726 14,970

Northern Midlands 0 221 0 22 293 536 14,781 539 16,434 16,972

Sorell 227 209 0 12 450 899 15,690 712 6,055 6,767

Waratah - Wynyard 153 208 22 20 286 689 15,934 1,318 31,695 33,013

West Tamar 128 277 0 53 800 1,259 18,709 4,079 11,737 15,816

Small Councils

Break O'Day 139 146 24 0 219 528 10,735 1,760 2,781 4,541

Central Highlands 0 69 0 0 150 219 6,805 -615 15,687 15,072

Circular Head 52 110 0 0 231 393 17,293 -2,734 26,646 23,911

Dorset 107 141 12 34 213 507 12,353 244 1,725 1,968

Flinders 0 4 0 0 45 49 4,224 -609 1,573 963

George Town 197 122 0 26 169 515 9,415 3,185 4,620 7,805

Glamorgan - Spring Bay 158 143 0 15 187 504 10,900 422 2,195 2,617

Kentish 131 35 0 14 131 312 8,503 304 8,192 8,496

King Island 66 50 0 0 80 196 5,237 1,223 1,987 3,209

Latrobe 79 125 0 19 217 440 10,608 2,311 12,861 15,172

Southern Midlands 85 94 0 5 132 316 8,450 558 5,893 6,451

Tasman 118 137 0 0 115 370 6,894 2,577 266 2,843

West Coast 113 145 0 0 164 421 9,334 1,149 4,491 5,640

Total 8,609 11,583 1,471 1,164 27,132 49,960 703,789 50,037 741,440 791,478

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

$'000 $'000$'000 $'000$'000$'000

Fringe Benefits

Tax

$'000 $'000 $'000

Total Revenue,

Expense and

Valuation

adjustment

recognised

directly in

Equity

Total Changes

in Equity

Other Expenses

Government

Levies Paid

Rehabilitation

Provision

Total

Operating

Expenses:

Annual

Operational

Surplus /

(Deficit)

Interest Paid Payroll Tax

82

Cities

Clarence 2,670 66 1,417 55,230 20,763 34,467 546,042 13,224 567,285

Glenorchy 955 0 1,577 15,894 12,947 2,948 669,477 19,704 652,720

Hobart 867 136 3,023 49,688 19,608 30,080 983,496 26,900 986,676

Launceston 1,669 0 4,844 71,948 47,901 24,047 1,138,775 21,092 1,141,731

Medium Councils

Brighton 116 0 384 4,597 2,840 1,757 129,359 2,297 128,819

Burnie 915 0 4,635 20,577 6,707 13,871 331,046 20,141 324,776

Central Coast 326 0 743 9,466 4,359 5,107 306,054 2,164 308,997

Derwent Valley 396 0 713 3,596 2,917 679 82,801 1,661 81,818

Devonport 416 71 953 11,265 6,204 5,061 385,078 9,269 380,870

Huon Valley 362 0 171 8,556 1,916 6,640 141,426 1,495 146,571

Kingborough 529 0 1,559 23,248 5,672 17,576 432,835 1,627 448,784

Meander Valley 287 0 419 15,193 2,019 13,173 224,912 2,409 235,676

Northern Midlands 249 0 582 6,725 1,937 4,788 204,320 108 209,001

Sorell 296 0 309 8,842 3,100 5,742 123,967 6,708 123,001

Waratah - Wynyard 69 0 359 7,333 3,192 4,141 125,270 2,804 126,608

West Tamar 556 0 188 13,792 2,913 10,880 206,909 1,552 216,237

Small Councils

Break O'Day 280 0 184 7,899 2,517 5,382 98,620 2,687 101,315

Central Highlands 157 0 224 5,606 820 4,786 116,270 32 121,024

Circular Head 87 0 772 5,386 1,735 3,651 107,850 648 110,853

Dorset 93 0 156 13,016 1,970 11,045 100,975 1,845 110,175

Flinders 142 0 100 7,529 351 7,177 34,940 174 41,944

George Town 23 0 365 4,430 1,743 2,688 99,872 3,151 99,408

Glamorgan - Spring Bay 236 0 463 2,021 2,066 -45 58,587 2,265 56,277

Kentish 47 0 234 5,925 1,379 4,546 65,060 2,257 67,350

King Island 130 0 297 4,391 1,117 3,274 54,503 906 56,871

Latrobe 151 0 241 2,296 1,856 440 96,428 1,936 94,932

Southern Midlands 292 0 453 6,858 1,163 5,696 82,174 1,178 86,692

Tasman 167 0 221 2,676 2,073 603 16,657 1,541 15,719

West Coast 161 0 126 4,775 2,828 1,947 58,970 1,633 59,283

Total 12,644 273 25,709 398,758 166,613 232,145 7,022,673 153,406 7,101,412

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

$'000

Rate Debtors

(excl. Deferred

Rate Debtors)

$'000 $'000

Rate Debtors

Postponed

$'000 $'000$'000 $'000

Net AssetsNon Current

Liabilities

Working

Capital

$'000$'000

Total Current

Assets

All Other

Current Assets

Assets and LiabilitiesOutstanding Rates

Non Current

Assets

Total Current

Liabilities

83

No. No. No. No. No.

Cities

Clarence 51,173 22,287 21,497 19,547 37,517

Glenorchy 44,250 20,597 18,214 16,802 31,827

Hobart 49,720 23,298 20,763 19,509 35,969

Launceston 64,931 29,093 25,037 25,598 45,717

Medium Councils

Brighton 14,791 7,043 6,468 4,347 9,280

Burnie 19,629 9,151 7,589 8,444 13,986

Central Coast 21,253 10,527 7,946 9,210 15,856

Derwent Valley 9,770 4,860 3,612 3,841 6,688

Devonport 24,961 11,802 9,799 10,026 18,154

Huon Valley 14,628 9,548 5,825 6,951 10,544

Kingborough 32,228 15,829 12,655 12,584 23,161

Meander Valley 19,124 9,338 7,537 8,132 13,586

Northern Midlands 12,482 6,244 4,319 6,004 8,994

Sorell 12,428 8,026 7,131 5,177 9,015

Waratah - Wynyard 13,889 7,360 5,419 6,006 10,088

West Tamar 21,833 10,420 8,267 8,684 15,529

Small Councils

Break O'Day 6,234 6,100 3,835 3,631 5,065

Central Highlands 2,315 3,578 2,145 1,744 2,756

Circular Head 8,228 4,907 2,991 4,012 5,721

Dorset 7,245 5,044 3,087 3,735 5,456

Flinders 877 1,699 924 589 774

George Town 6,740 4,204 3,735 3,319 5,035

Glamorgan - Spring Bay 4,383 5,431 3,265 2,857 4,146

Kentish 6,052 3,491 2,480 2,788 4,256

King Island 1,723 1,542 621 940 1,305

Latrobe 9,071 5,310 3,694 3,959 6,734

Southern Midlands 5,871 3,638 2,398 2,661 4,191

Tasman 2,301 3,388 3,059 1,694 2,252

West Coast 5,148 4,574 2,826 2,283 3,444

Total 493,278 258,329 207,138 205,074 357,046

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

Municipal Statistics Governance

Total Population

Within Municipal

area

Total Number of

Rateable

Properties

Number of Rateable

Residential

Properties

Number of Electors

Who Voted in Election

Total Number

of Electors

Eligible to Vote

as at

30 June 2006

84

$'000

Cities

Clarence 57,919 51,758 58,726 53,253 33,842 1,966 8,072 5,092 4,946 10,038 3,290 1,460

Glenorchy 59,712 62,807 60,627 61,908 30,008 4,739 5,206 8,688 1,257 9,945 2,170 4,280

Hobart 95,049 97,454 102,170 98,138 36,680 4,371 9,407 9,121 4,657 13,778 3,635 899

Launceston 91,466 89,839 90,537 88,610 38,635 5,457 24,438 1,255 28,640 29,895 6,394 2,882

Medium Councils

Brighton 13,362 10,759 15,229 11,555 7,653 858 3,872 0 4,730 4,730 500 612

Burnie 37,854 33,930 35,206 33,898 12,641 2,309 6,639 6,503 2,445 8,948 8,249 1,529

Central Coast 26,151 24,850 23,376 23,746 11,497 4,657 4,433 5,091 3,998 9,089 4,354 112

Derwent Valley 10,270 8,512 10,236 10,190 5,482 1,573 1,308 2,262 620 2,881 2,446 626

Devonport 36,997 36,888 41,500 36,918 16,191 3,858 4,312 5,127 3,044 8,170 4,175 1,647

Huon Valley 16,903 17,097 19,802 16,470 6,066 4,026 4,161 1,363 6,824 8,188 #VALUE! 184

Kingborough 33,388 33,969 40,678 33,236 19,378 3,548 3,345 3,739 3,154 6,893 4,001 106

Meander Valley 18,769 16,399 17,379 16,858 7,884 2,965 1,809 3,680 1,094 4,774 2,956 0

Northern Midlands 14,627 14,259 14,154 14,791 4,472 3,389 1,959 4,203 1,146 5,348 2,369 0

Sorell 13,766 14,957 14,777 15,365 7,899 2,514 2,000 3,876 638 4,514 1,696 1,229

Waratah - Wynyard 15,058 14,792 15,663 13,666 6,983 1,604 2,186 2,959 831 3,790 963 628

West Tamar 20,066 19,312 22,927 17,445 10,858 2,359 3,324 4,867 816 5,683 5,231 363

Small Councils

Break O'Day 12,051 10,518 10,597 9,356 4,031 2,736 1,982 1,451 3,267 4,718 2,390 460

Central Highlands 5,801 8,873 6,338 6,664 1,230 2,828 468 2,248 1,048 3,296 2,278 0

Circular Head 14,495 14,383 15,027 12,012 3,382 2,758 2,409 2,993 2,174 5,167 1,832 118

Dorset 11,326 11,071 14,504 10,410 3,447 2,390 2,794 3,350 1,835 5,184 1,397 196

Flinders 3,361 4,733 5,280 3,947 343 527 138 99 565 664 280 0

George Town 9,768 9,385 9,889 9,722 3,736 1,216 3,940 4,929 227 5,156 #VALUE! 612

Glamorgan - Spring Bay 11,036 10,098 10,509 9,813 4,195 1,501 822 761 1,563 2,324 1,180 257

Kentish 7,450 7,085 6,984 6,766 2,448 1,102 2,413 1,783 1,732 3,515 0 93

King Island 5,576 5,125 5,037 5,024 911 1,398 713 415 1,697 2,111 389 134

Latrobe 11,493 10,594 12,770 10,474 4,775 2,227 1,044 1,531 1,741 3,272 948 293

Southern Midlands 7,331 8,771 9,647 7,997 1,929 1,576 793 1,766 603 2,369 969 143

Tasman 6,844 6,843 7,389 6,812 1,814 1,809 548 295 2,062 2,356 611 249

West Coast 11,071 11,071 9,715 8,924 4,101 898 450 899 448 1,348 1,329 380

Total 678,962 666,132 706,668 653,968 292,509 73,159 104,988 90,343 43,158,948 43,158,948 #VALUE! 19,493

$'000 $'000 $'000 $'000 $'000 $'000

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

Total Budgeted

Revenue

Total Budgeted

Operating

Expenses

Last Year's

Total Revenue

Finance

Capital

Expenditure

Existing Assets

Last Year's

Total

Operating

Expenses

Total

Residential

Rates charges

Total

Outsourced

Capital

Expenditure

Total Capital

Expenditure on

Roads,

Footpaths &

Traffic

All Other

Capital

Expenditure

$'000 $'000 $'000

Capital

Expenditure

New Assets

$'000

Total

Repayments of

Loan Principal

$'000

Total Capital

Expenditure

85

Cities

Clarence 13,957 132 240 15 2,247 2,470 471,380

Glenorchy 18,094 203 324 38 2,210 5,748 525,038

Hobart 36,933 973 584 61 5,468 6,808 1,153,984

Launceston 30,448 584 459 76 3,525 1,308 821,960

Medium Councils

Brighton 3,246 76 61 7 396 42 93,023

Burnie 13,113 273 216 36 1,228 2,767 343,526

Central Coast 9,114 102 157 13 1,032 1,232 248,000

Derwent Valley 2,496 30 54 7 210 40 85,416

Devonport 12,436 103 191 33 1,515 1,363 352,639

Huon Valley 8,283 77 152 26 514 547 295,002

Kingborough 10,157 202 181 31 1,203 1,051 388,155

Meander Valley 4,829 94 75 5 377 109 151,571

Northern Midlands 4,691 150 74 8 646 780 145,120

Sorell 5,050 85 86 13 561 154 174,600

Waratah - Wynyard 4,374 92 89 24 597 158 154,268

West Tamar 5,773 88 97 17 625 319 160,162

Small Councils

Break O'Day 3,871 182 68 14 421 4,182 114,688

Central Highlands 1,718 12 37 2 169 543 64,408

Circular Head 3,132 109 54 11 412 27 93,271

Dorset 3,046 92 53 0 272 92 109,378

Flinders 1,227 12 23 2 318 0 66,768

George Town 2,484 74 50 9 260 119 76,813

Glamorgan - Spring Bay 2,977 34 43 7 297 22 88,187

Kentish 1,531 36 29 6 175 0 51,750

King Island 1,501 22 32 4 275 11 51,804

Latrobe 3,257 80 54 12 362 283 91,449

Southern Midlands 2,802 23 45 3 137 102 78,454

Tasman 1,052 17 20 5 123 0 40,455

West Coast 3,310 26 56 24 531 2,291 96,550

Total 214,904 3,980 3,603 508 26,106 32,567 6,587,819

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

Total Days Paid and

Unpaid Sick Leave

No. No.$ Days

Human Resource Management

$'000

Employee ExpensesTraining and

Education Expenses

Number of Full Time

Equivalent

Employees (FTEs)

Number of FTE

Terminations

Hours

Hours Lost Due to

InjuryTotal Hours Worked

Hours

86

No. No. No.

Cities

Clarence 1,324 27,665 131,808 160 283 288

Glenorchy 2,039 96,677 166,725 273 315 249

Hobart 2,733 134,917 194,862 470 761 1,026

Launceston 1,463 77,646 259,578 350 628 891

Medium Councils

Brighton 63 42,536 57,068 53 110 54

Burnie 1,059 18,932 48,789 166 140 159

Central Coast 550 19,901 42,509 74 152 81

Derwent Valley 66 7,911 12,538 23 77 43

Devonport 1,141 58,785 118,009 187 175 200

Huon Valley 136 23,650 45,107 92 144 71

Kingborough 764 56,858 76,775 152 198 217

Meander Valley 288 35,337 45,705 50 146 136

Northern Midlands 215 13,116 26,803 49 118 124

Sorell 148 17,500 139,000 75 120 180

Waratah - Wynyard 281 7,135 25,088 50 104 86

West Tamar 451 28,591 58,444 83 110 55

Small Councils

Break O'Day 137 20,665 31,296 46 86 80

Central Highlands 120 5,375 8,474 19 50 47

Circular Head 260 9,850 9,850 39 104 158

Dorset 247 2,553 9,589 35 81 93

Flinders 49 500 5,000 16 15 37

George Town 219 UA UA 30 57 50

Glamorgan - Spring Bay 131 12,495 26,582 32 122 55

Kentish 237 11,085 16,525 24 66 58

King Island 61 435 3,850 15 37 19

Latrobe 204 10,868 17,397 40 82 73

Southern Midlands 136 12,186 13,294 32 48 70

Tasman 89 5,500 7,500 15 40 58

West Coast 135 12,034 17,500 38 74 74

Total 14,745 770,703 1,615,665 2,688 4,443 4,732

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

Information Systems

$'000


Total Number of

Food Handling

Premises

Total Number of

Inspections of Food

Handling Premises

No.

Information Systems

Expenses (including

Depreciation)

Number of Electronic

Service Delivery

Receipts

Transactions

Total Number of All

Receipts

Transactions

Total Number of

Terminals (including

PCs) In Use

No.

87

No.

Cities

Clarence UA 37 3 731 800

Glenorchy 24 35 7 405 448

Hobart 17 37 9 987 795

Launceston 32 58 39 728 1,030

Medium Councils

Brighton 23 33 11 457 349

Burnie 24 29 10 221 338

Central Coast 22 33 9 291 375

Derwent Valley 7 21 10 223 156

Devonport 12 22 10 236 294

Huon Valley 21 32 22 491 443

Kingborough 22 35 20 717 796

Meander Valley 26 30 8 336 403

Northern Midlands 11 35 15 373 306

Sorell 21 40 39 555 492

Waratah - Wynyard 13 25 4 286 281

West Tamar 26 36 3 289 505

Small Councils

Break O'Day 19 29 7 343 320

Central Highlands 21 42 14 179 130

Circular Head 18 34 3 195 139

Dorset 14 28 16 92 192

Flinders 14 42 15 53 40

George Town 31 37 12 144 148

Glamorgan - Spring Bay 30 39 4 308 236

Kentish 30 40 12 127 139

King Island 7 38 2 26 31

Latrobe 14 36 24 180 341

Southern Midlands 22 34 15 196 135

Tasman 18 35 13 110 94

West Coast 28 28 7 110 107

Total 566 999 363 9,863 9,863

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

Days

Planning permitted

use

Number of Calendar days to Process Planning and

Development Applications

Number of Planning and Development

Application lodged

Days Days No.

Planning

discretionary use Building

Total Number of all

Building Applications

Lodged

Total Number of all

Planning Applications

Lodged

88

Cities

Clarence 966 290 297 1,552 1,103 89 1,365 2,556

Glenorchy 738 87 623 1,448 3,356 0 1,387 4,743

Hobart 716 60 1,069 1,845 2,538 15 2,507 5,060

Launceston 2,126 837 2,185 5,148 4,396 228 186 4,810

Medium Councils

Brighton 383 31 0 413 517 48 0 565

Burnie 1,505 116 514 2,135 1,680 69 560 2,309

Central Coast 1,244 287 346 1,877 2,280 147 360 2,786

Derwent Valley 205 146 168 519 1,204 148 191 1,543

Devonport 868 57 696 1,620 1,494 0 1,317 2,811

Huon Valley 981 1,092 234 2,307 3,871 0 0 3,871

Kingborough 1,700 1,204 377 3,281 3,326 20 91 3,438

Meander Valley 1,231 287 149 1,667 2,383 347 78 2,807

Northern Midlands 1,221 464 37 1,722 2,029 186 702 2,917

Sorell 179 299 129 607 700 926 478 2,104

Waratah - Wynyard 1,941 514 51 2,506 1,980 464 334 2,778

West Tamar 685 612 488 1,785 1,811 475 73 2,359

Small Councils

Break O'Day 693 724 100 1,518 183 62 2,108 2,354

Central Highlands 95 730 112 937 322 51 167 540

Circular Head 738 1,466 495 2,700 1,674 337 521 2,532

Dorset 388 484 467 1,339 495 695 447 1,636

Flinders 288 319 0 608 146 0 0 146

George Town 431 41 32 504 807 196 230 1,232

Glamorgan - Spring Bay 297 127 0 425 298 20 0 318

Kentish 572 453 45 1,070 613 78 0 691

King Island 120 409 393 922 311 187 253 751

Latrobe 686 299 139 1,124 1,076 107 666 1,849

Southern Midlands 360 671 181 1,212 373 891 69 1,333

Tasman 107 226 0 333 72 137 0 209

West Coast 1,053 172 25 1,250 575 213 101 889

Total 22,517 12,506 9,350 44,373 41,611 6,133 14,190 61,934

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

Roads, Footpaths and Traffic (Excluding Parking Operations)

Maintenance

Expenditure on

Sealed Roads

Maintenance

Expenditure on

Unsealed Roads

Other

Maintenance

Expenditure on

Roads, Footpaths

and Traffic

Total

Maintenance

Expenditure on

Roads, Footpaths

& Traffic

Capital

Expenditure on

Sealed Roads

Capital

Expenditure on

Unsealed Roads

Other Capital

Expenditure on

Roads, Footpaths

and Traffic

$'000$'000 $'000 $'000 $'000 $'000

Total Capital

Expenditure on

Roads, Footpaths

& Traffic

$'000 $'000

89

Cities

Clarence 253 136 389 4 60 64 156,551 302,351 0 0 0

Glenorchy 253 38 291 2 16 18 191,772 360,436 179,069 328,758 92,356

Hobart 290 0 290 6 0 6 243,726 395,519 9,850,000 6,910,000 649,000

Launceston 361 138 499 0 232 232 252,714 427,500 4,920,433 2,971,920 244,068

Medium Councils

Brighton 68 75 143 0 27 27 54,913 78,184 0 0 0

Burnie 132 213 345 0 47 47 91,996 171,138 2,028,532 757,240 150,528

Central Coast 133 403 536 1 126 127 135,304 196,426 17,322 48,140 63,391

Derwent Valley 32 65 97 4 229 233 28,306 53,194 0 0 0

Devonport 158 73 231 0 13 13 88,235 189,479 1,676,554 1,058,587 55,794

Huon Valley 24 142 166 10 599 609 68,901 128,029 0 0 0

Kingborough 127 134 261 0 270 270 225,865 395,254 0 0 0

Meander Valley 110 482 592 6 247 253 131,879 172,163 0 0 0

Northern Midlands 101 465 566 14 399 413 100,862 147,049 0 0 0

Sorell 76 71 146 37 210 247 73,216 133,258 0 0 0

Waratah - Wynyard 71 198 269 3 256 259 37,812 67,448 0 4,543 5,275

West Tamar 84 202 286 4 163 167 108,868 148,185 NA NA NA

Small Councils

Break O'Day 90 124 214 26 306 332 55,057 84,139 0 0 0

Central Highlands 16 79 95 2 655 657 98,421 127,985 0 0 0

Circular Head 26 255 281 0 492 492 60,799 107,419 0 0 0

Dorset 46 199 245 9 485 494 49,364 117,541 0 0 0

Flinders 6 67 73 3 309 312 24,407 55,871 0 0 0

George Town 69 105 174 3 96 99 47,311 64,939 0 0 0

Glamorgan - Spring Bay 100 58 158 17 168 185 27,856 48,270 0 0 0

Kentish 47 192 239 1 220 221 34,625 64,070 0 0 0

King Island 11 36 47 6 383 389 38,908 59,781 0 0 0

Latrobe 62 163 225 2 62 64 40,319 67,889 0 2,957 32,243

Southern Midlands 30 150 180 13 610 623 63,497 113,611 0 0 0

Tasman 19 59 77 1 178 179 6,181 12,240 NA NA NA

West Coast 67 15 82 17 76 93 24,634 42,493 8,951 10,092 495

Total 2,862 4,336 7,198 191 6,934 7,125 2,562,298 4,331,863 18,680,861 12,092,237 1,293,150

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

Kms $'000 $'000

Replacement

Value of Roads

On and Off Street Parking Operations

$ $ $

Revenue from

Parking

Operations

Operating

Expenses of

Parking

Operations (not

Incl Depn)

Depreciation and

Amortisation of

Parking

Infrastructure

Roads, Footpaths and Traffic (Excluding Parking Operations) Cont.

Total Kilometres

of Council

Managed

Unsealed Road

Kms Kms

Total Kilometres

of Council

Managed Urban

Sealed Road

Written Down

Value of Roads

Total Kilometres

of Council

Managed Rural

Sealed Road

Kms Kms

Total Kilometres

of Council

Managed Rural

Unsealed Road

Total Kilometres

of Council

Managed Sealed

Road

Total Kilometres

of Council

Managed Urban

Unsealed Road

Kms

90

No.

Cities

Clarence 607 615 523 521 0 8,443,000 8,443,000 19,495 1 139,000 2 17,340 353,000

Glenorchy 157 157 232 490 0 11,461,659 UA 22,242 1 206,000 4 22,154 260,000

Hobart 795 795 145 459 0 10,652,000 10,652,000 22,579 1 342,785 21 22,071 343,341

Launceston 361 362 110 531 0 9,297,238 7,432,452 26,307 4 0 34 27,015 391,450

Medium Councils

Brighton 168 169 71 205 0 1,989,636 1,758,181 6,126 1 27,268 2 5,179 38,118

Burnie 368 368 12 199 0 3,490,000 UA 7,991 1 0 5 7,915 935,611

Central Coast 412 414 14 193 0 4,038,404 UA 8,210 1 0 10 7,619 2,593

Derwent Valley 250 250 22 120 0 1,210,942 UA 3,051 10 15,827 0 2,668 16,915

Devonport 182 182 5 223 0 4,374,482 3,829,190 11,389 1 0 5 10,412 439,548

Huon Valley 283 286 100 251 180 2,900,000 UA 4,193 9 5,140 3 2,453 23,096

Kingborough 323 348 10 311 0 4,185,934 UA 10,547 1 0 2 9,653 6,155

Meander Valley 255 291 10 200 104 2,188,077 1,753,186 6,235 8 0 3 5,512 0

Northern Midlands 501 520 120 201 37 2,089,000 1,277,793 5,590 9 0 4 4,580 0

Sorell 148 148 20 84 0 913,796 913,796 2,297 1 12,070 0 2,166 57,453

Waratah - Wynyard 430 512 12 127 0 1,808,682 UA 4,167 1 1,870 1 4,283 75,024

West Tamar 180 180 212 251 0 2,406,662 1,988,690 8,069 1 0 2 5,310 NA

Small Councils

Break O'Day 96 123 11 151 0 645,000 618,004 3,275 6 6,272 0 2,670 109,209

Central Highlands 54 70 94 65 365 338,259 265,946 746 6 0 0 605 0

Circular Head 99 318 13 54 0 1,655,130 1,470,775 2,651 1 0 1 1,729 0

Dorset 110 131 8 136 130 627,000 UA 3,074 10 34,660 0 2,037 56,030

Flinders 18 20 8 21 0 690,755 690,755 365 2 0 0 0 0

George Town 51 51 14 76 0 750,847 469,984 2,362 2 33,384 1 2,034 28,104

Glamorgan - Spring Bay 248 250 69 126 365 839,000 586,000 3,742 5 34,000 0 2,850 73,000

Kentish 23 23 10 38 0 276,618 276,000 1,069 1 0 2 931 1,425

King Island 60 60 0 18 90 133,100 129,600 550 2 0 0 489 7,858

Latrobe 359 359 16 117 0 1,195,337 UA 4,445 1 0 1 2,621 35,966

Southern Midlands 94 95 62 102 200 795,250 603,596 1,515 4 25,450 0 923 15,992

Tasman NA NA NA NA NA NA NA NA NA NA NA 0 NA

West Coast 276 276 134 88 0 1,600,000 UA 3,560 7 39,376 0 3,432 72,991

Total 6,908 7,373 2,057 5,358 1,471 80,995,808 43,158,948 195,842 923,102 923,102 103 176,651 3,342,879

APPENDIX 1

Dat a Provided by

Local Governm ent

Financial Year

2007-2008

Water Sewerage and Drainage

Interest Paid

on Sewerage

Infrastructure

Debt

Total Number

of Sewerage

Connections

Number of

Notifiable

Incidents

Interest Paid

on Water

Infrastructure

Debt

Total Number

of Kilolitres

Used

$

Total Number

of Water

Connections

No. $ No. No.

Total Number

of Water

Schemes

Km Days Kl Kl

Total Number

of Reported

Breaks in

Water System

Total Number

of Kilolitres

Purchased /

Produced

Total Number

of Days Water

Restrictions

During the

Year

Total

Kilometres of

Reticulation

Number of

Water Quality

Tests

Number of

Water Quality

Tests Which

Met Standards

No. No. No.

91

APPENDIX 2

Estimated

Resident

Population

June 2007

Area Population

Density

No. 0-14 15-24 25-64 65+ km2

Persons/km2

Cities

Clarence 51173 19 13 53 15 377 136

Glenorchy 44250 19 13 51 17 121 366

Hobart 49720 15 19 53 14 78 639

Launceston 64931 19 15 51 15 1411 46

Medium Councils

Brighton 14791 28 14 52 7 171 87

Burnie 19629 21 13 51 14 610 32

Central Coast 21253 19 11 52 17 931 23

Derwent Valley 9770 21 12 54 13 4103 2

Devonport 24961 20 12 51 17 111 225

Huon Valley 14628 22 11 54 13 5497 3

Kingborough 32228 21 13 53 13 719 45

Meander Valley 19124 21 11 54 14 3320 6

Northern Midlands 12482 21 11 53 15 5126 2

Sorell 12428 21 12 54 13 583 21

Waratah - Wynyard 13889 20 12 52 16 3526 4

West Tamar 21833 21 12 52 15 690 32

Small Councils

Break O'Day 6234 19 8 56 18 3521 2

Central Highlands 2315 19 11 57 14 7976 <1

Circular Head 8228 23 13 52 12 4891 2

Dorset 7245 20 12 51 17 3223 2

Flinders 877 16 8 60 17 1994 <1

George Town 6740 22 12 53 13 653 10

Glamorgan - Spring Bay 4383 16 7 57 19 2587 2

Kentish 6052 22 12 55 12 1155 5

King Island 1723 17 11 56 16 1094 2

Latrobe 9071 19 11 54 16 600 15

Southern Midlands 5871 22 11 55 11 2611 2

Tasman 2301 17 7 60 16 659 3

West Coast 5148 22 12 55 11 9574 1

Persons Aged (%) as at June 2006 (census data)APPENDIX 2:

Council Profile

Information

92

Employment

as at 2006

census data

Primary

industries and

manufacturing

Retail and

wholesale

trade

Property and

business

services

Education

Health and

community

services

Other Number

Cities

Clarence 3622 3405 8421 2 050 3 372 1374 22244

Glenorchy 3473 3181 6177 1 031 3 634 436 17932

Hobart 2254 3061 10291 2 816 4 173 1179 23774

Launceston 5174 4893 8608 2 549 4 097 1550 26871

Medium Councils

Brighton 1279 921 1659 258 728 359 5204

Burnie 1940 1382 2334 568 986 465 7675

Central Coast 2510 1272 2346 735 1 043 520 8426

Derwent Valley 1096 475 999 182 649 200 3601

Devonport 2567 1729 2811 749 1 165 526 9547

Huon Valley 1900 741 1442 366 698 332 5479

Kingborough 2543 2135 5131 1 489 2 288 861 14447

Meander Valley 2379 1398 2260 546 1 085 533 8201

Northern Midlands 1643 834 1382 313 692 316 5180

Sorell 1269 794 1746 304 638 446 5197

Waratah - Wynyard 1613 844 1403 425 668 330 5283

West Tamar 2086 1439 2778 928 1 311 555 9097

Small Councils

Break O'Day 621 269 577 173 227 107 1974

Central Highlands 432 40 213 41 82 44 852

Circular Head 1917 461 750 216 232 187 3763

Dorset 1350 376 638 153 343 26 2886

Flinders 181 42 120 33 44 33 453

George Town 887 289 597 150 265 147 2335

Glamorgan - Spring Bay 617 207 596 74 139 83 1716

Kentish 800 346 646 123 266 147 2328

King Island 508 99 105 47 62 92 913

Latrobe 1305 536 990 246 470 223 3770

Southern Midlands 926 331 566 149 265 138 2375

Tasman 240 64 262 56 140 53 815

West Coast 795 160 696 140 144 120 2055

Employed Persons by Industry as at 2006 census dataAPPENDIX 2:

Council Profile

Information

93

APPENDIX 3 Classification concordance

Council KPI

ClassificationABS Purpose Classification Council Function

Accounting (Not otherwise allocated)

Councillors Expenses (Allowances, meetings, support)

Customer Service (Not otherwise allocated)

Election Costs

General Managers Expenses (Not otherwise allocated)

Human Resources (Not otherwise allocated)

Information Technology (Not otherwise allocated)

LGAT & Regional Organisation (Not otherwise allocated)

Public Relations - Council

Rating (Not otherwise allocated)

Records Management (Not otherwise allocated)

Corporate Services (Not otherwise allocated)

Strategic Planning

Technical Management and Support (Not otherwise allocated)

Fire Protection Services

SES Contributions

Enforcement of By-Laws

Animal and Nuisance Control

Infant Health Services

Immunisation Services

Environmental Health - Inspections and General Services

Flood Protection

Street Cleaning

Stormwater Drainage

Community and Regional Development Biodiversity/Habitat protection

Building Inspections

Statutory Planning - Town Planning and Development Applications

Crematoriums and Cemeteries

Public Conveniences

Drinking Fountains

Public Clocks

Street Furniture

Street Lighting

Assistance Programs for the Disabled

Nursing Homes/Aged Care

Transport services associated with Aged Care

Recreation services for the Aged

Housing Rental Housing for council employees and others

Housing Information Dissemination

Welfare

Child Care

Family Day Care

Public Order, Fire and Safety

Community and Public Health

Other Protection of the Environment / Biodiversity

Community Amenities

Nursing Homes / Aged Care

Welfare

Social and Community

Services

Governance Legislative, Executive, Financial and Fiscal Affairs

Community Health and

Safety

Community Amenities

94

Council KPI

ClassificationABS Purpose Classification Council Function

Garbage and Refuse Disposal

Garbage Collection

Recycling

Water Production and Purchase

Water Reticulation

Sewerage Reticulation

Sewerage Treatment

Plumbing Inspections

Parks and Reserves

Playgrounds

Swimming Pools

Sports Facilities - Indoor and outdoor

Halls and Civic Centres

Art Galleries

Museums

Theatres

Libraries

Road, Bridge and Street Construction

Road, Bridge and Street Maintenance

Road Design and Research

Road and Highway Extensions

Traffic Lights

On and Off street Parking

Bikeway Maintenance

Roadside Revegetation and Landscaping

Footbridges

Heavy Vehicle Regulations

Noise Attenuation

Safety and Traffic Improvements

Air, Water, Rail Harbour and Airport Facilities

Operation of Rail Transport Facilities

Cable and Wireless Communications

Saleyards and Markets

Development Support and Incentives

Marketing and Promotion - Tourism, Events and CBD

Other

Unallocatable Private Works

Other Economic Affairs

Other Purpose

Cultural Facilities and Services

Road Bridge and Street Infrastructure

Road Plant Parking and Other Road Transport

Transport and Communications

Recreation and Culture

Roads, footpaths and

traffic expenses

Other (not elsewhere

classified)

Recreation Facilities & Services

Water Systems Water

Sewerage Systems Sewerage

Waste Management Household Garbage / Solid Waste Management

95

APPENDIX 4 Customer Satisfaction Survey

Local Government Association of Tasmania

October 2006

Summary of the Results

This is the third round of research designed to provide a snapshot of the satisfaction residents have

with local councils across Tasmania, and to produce a State-wide benchmark against which councils

may wish to measure the satisfaction of their residents with respect to the services they provide. It follows surveys conducted in October 2001 and August 2002.

Nine areas of council services were identified, within these areas some 31 distinctive service areas

were identified. 1240 Tasmanian residents were interviewed by telephone, selected from all Tasmanian local government areas.

Summary Table 2 - Satisfaction with Council Services in the Nine Service Areas

Service Area Number of

Elements

Satisfaction Score %

2001 2002 2006

Customer Service 7 82 83 81

Water and Sewerage 3 77 78 77

Waste Management 4 76 77 76

Community Health and Safety 3 76 74 74

Recreational and Cultural Facilities and

Programs

5 71 71 70

Social and Community Services 2 67 68 66

Informing Residents about Council

Activities & Decisions

3 63 65 62

Roads, Footpaths and Traffic 3 63 65 60

Planning and Development 1 62 64 58

Average Satisfaction with Council’s Performance*

31 71 72 69

Average satisfaction across Tasmania obtained by aggregating the scores for each of the nine

customer service areas fell from 72% in 2002 to 69% in 2006. Scores for each of the areas were

marginally lower. This may reflect either lower performance achievements or rising community

expectations.

96

When a single question asking for overall satisfaction with council performance was put towards

the end of the survey, the satisfaction level recorded was 72% compared with 74% in 2001.

Areas with the highest level of customer satisfaction were, ’The Standards of Customer Service

Provided by Councils‘, ’Water and Sewerage‘, ’Waste Management‘ and ’Community Health and Safety‘. The lowest levels of satisfaction were recorded for, ’Planning and Development‘, ’Informing

Council Residents about Council Activities and Decisions‘ and ’Roads, Footpaths and Traffic‘. Once

again this replicated the results of earlier surveys. “Roads, Footpaths and Traffic” was identified as

the area greatest in need of improvement.

In 2001 residents were also asked about the importance they attached to each service. This

information was not sought in the 2002 survey because it is known that importance ratings vary

little if at all over a short period of time. The importance scores were obtained in the 2006 survey.

They show very little change from the 2001 survey.

Figure 1 – Average Importance and Performance Scores

State-wide results should not be taken as an indication of the overall satisfaction levels in any

individual council, or of satisfaction with respect to any particular service.

50

55

60

65

70

75

80

85

90

95

Average Importance and Performance Scores

Importance Satisfaction 2001

97

The full report is available at:

http://www.lgat.tas.gov.au/webdata/resources/files/Community_Satisfaction_Survey.pdf

http://www.lgat.tas.gov.au/webdata/resources/files/Community_Satisfaction_Survey.pdf

98

APPENDIX 5 Data abnormalities

It needs to be understood that Total Operating Revenue includes funds received under the heading of Grants and Contributions for Capital Works (when the expense associated with the

development of the assets is not an operating expense) as well as assets acquired with the

takeover of subdivisional works paid for by the developer.

Other items that vary from year to year are profits from joint or single authorities and profit/loss

on the disposal of assets. The latter item is inserted as a ‘net figure‘ in the revenue stream and can

produce a negative result due to the difference between the book value and the sale price. This

treatment reduces the total revenue figure for KPI calculations.

Appendix 1 – Other Revenue shows that over all councils, there is a loss of $3.168 million in

connection with the disposal of assets for year ended June 2007. In the case of operating expense

there is a downward adjustment to the value of goods sold. The KPIs concerned are budget achievement-revenue (Table 1A- 2.1.1), budget achievement-expenses (2.1.2), cost of debt ratio

(2.1.3), revenue growth (2.1.5), expenditure growth (2.1.6), sources of revenue (2.1.7) and revenue

per capita (2.1.8).

Under ’influencing factors‘ there is reference that the abovementioned KPIs have a note indicating

as a factor, “profit/loss on asset disposals can vary actual revenue and expenses totals” and “adjusted

revenue/expenses for disposals”.

While this notation issues a warning to the initiated local government employee, a reader

of the respective schedule may find it difficult to understand for example where Break

O’Day Council shows a negative overall revenue change of 17.1% for 2006-07 (refer Table 2.1.5), when rates and annual charges, total grants and contributions, and user fees and

charges show positive results calculating to 56.7%, 25.1% and 11.1% respectively. An

inspection of input in this case shows a reduction of $2.2 million in ‘government grants and contributions’ as the major factor for the reduction in the KPI for 2006-07. A loss on

disposal of assets for the latest year under review was $77,106 (a variation downward of

$567,670) from the previous year.

A second example at Tasman Council shows a positive revenue growth of 160.1% for

2006-07 (refer Table 2.1.5). Rates and annual charges, total grants and contributions, and

user fees and charges show positive results calculating to 58.7%, 22.5% and 15.0% respectively. The major variation in this case relates to the ’loss on sale of assets‘ in 2005-06

of $3.8 million compared with $23,000 in 2006-07. In 2005-06 this table showed negative

revenue growth of 50.1% when rates and annual charges, total grants and contributions,

and user fees and charges increased by 70.7%, 116.5% and 30.2% respectively.

A contributing factor to these calculations has been changes to Australian Accounting Standards

since the KPI program commenced. The examples highlight the need for persons with any queries

to contact the KPI Project Manager at the Local Government Division.

Errata

The Local Government Division of the Department of Premier and Cabinet has been advised that some

figures previously provided by councils were incorrect. The corrections are as follows:

Clarence City Council

Page 86 Training and Education Expenses should be $207,000

Page 86 Number of Electronic Receipts should be 71,434

Page 88 Other Maintenance Expenditure on Roads Footpaths and Traffic should be $1,297

These corrections change the following Clarence City Council’s KPIs:

Page 38 KPI 2.3.2 Average Cost of Training per Employee $863

Page 43 KPI 2.4.1 Electronic Service Delivery Receipts 54%

Page 56 KPI 4.1.1 Ratio of Total Expenditure on Roads and Footpaths to Depreciation

81.5%

Huon Valley Council

Page 79 Waste Management Expenses (Excluding Depreciation) should be $880,987

This correction changes the following Huon Valley Council’s KPIs:

Page 70 Average Cost of Waste Management Per Property $96.07

Page 70 Average Cost of Waste Management Per Capita $62.71

CONTACT DETAILS

Local Government DivisionDepartment of Premier and Cabinet

GPO Box 123, Hobart TAS 7001Phone:

(03) 6232 7022Email:

[email protected]:

(03) 6233 5602Visit:

www.dpac.tas.gov.au

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