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www.dfcme.me [email protected] Serdara Jola Piletića 1/J +382 20 510 806 MEDIA LITERACY, CORONAVIRUS AND THE CITIZENS OF MONTENEGRO PUBLIC OPINION SURVEY April, 2020

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  • www.dfcme.me

    [email protected] Jola Piletića 1/J

    +382 20 510 806

    MEDIA LITERACY, CORONAVIRUS

    AND THE CITIZENS OF MONTENEGRO

    PUBLIC OPINION SURVEY

    April, 2020

  • About the research:

    • In order to estimate the attitudes and opinions of the citizens of Montenegro when it comes to their critical view on media content available on a daily basis, the Digital Forensic Center conducted quantitative field research of the public opinion.

    • The research was conducted on a representative sample of 1,054 adult citizens. The representative sample is defined as a random three-stage stratified sampling. The sampling evaluation is based on the available data from the 2011 census and evaluations on the population demographic characteristics from 2019. The sample is representative according to socio-demographic criteria – region, settlement type, sex, and age.

    • The research was conducted in the period between February 19 and March 20, 2020. “Face-to-face” survey lasted 15 minutes on average. For the purpose of this research, the questionnaire was made and it encompasses 4 units: media usage; trust in media and information quality; fake news and disinformation; responsibility, and information control.

    • The margin of error for the cases with incidence 50% equals +/- 3.0%

    • After the field research, a descriptive online indicative research was done, in order to estimate the media usage and the extent to which the citizens are informed on the COVID-19 epidemic.

  • MEDIA USAGE

  • April 30, 2020 | 4

    How often do you

    use:TV Radio Daily press News portals Social media YouTube

    Other internet

    sources

    On a daily basis 76.6 32.9 23.2 42.7 50.9 41.6 36.9

    Several times a week 15.0 32.6 20.6 22.5 13.8 22.2 24.8

    Once a week 3.0 6.4 9.5 5.9 1.8 4.2 4.2

    Several times a month 2.9 7.8 10.2 5.8 4.6 6.4 7.8

    Once a month or less 1.2 6.8 13.8 3.8 3.7 4.8 5.9

    Never 0.8 10.8 20.5 14.2 18.0 15.4 11.9

    Do not have access to the

    media 0.2 0.8 0.3 3.0 5.0 3.3 2.2

    Cannot estimate 0.3 0.4 0.6 0.6 0.2 0.3 2.1

    No answer 0.1 1.5 1.3 1.5 2.2 1.9 4.2

    Total 100 100 100 100 100 100 100

    HOW OFTEN DO YOU USE THE FOLLOWING MEDIA?

  • April 30, 2020Values are expressed in percentages | 5

    3,8%

    3,9%

    4,8%

    14,2%

    17,8%

    20,6%

    26,9%

    29,8%

    64,9%

    0,0% 10,0% 20,0% 30,0% 40,0% 50,0% 60,0% 70,0%

    Twitter

    Blogs

    Other

    Wikipedia

    Instagram

    YouTube

    Facebook

    News portals

    Google

    Cumulative responses,

    Sample of those who have access to the online media

    WHICH ONLINE MEDIA DO YOU USE MOST OFTEN WHEN

    LOOKING FOR THE CONTENT THAT INTERESTS YOU THE MOST?

  • TRUST IN MEDIA AND QUALITY OF MEDIA

    REPORTING

  • April 30, 2020Values are express in percentages

    | 7

    32,028,2

    24,4

    14,8 15,4

    28,0

    21,2

    0,0

    10,0

    20,0

    30,0

    40,0

    50,0

    TV Radio Daily press News portals Social media YouTube Other internetsources

    Mostly + Completely trust;Total sample

    TO WHAT EXTENT DO YOU TRUST THE FOLLOWING MEDIA

    IN MONTENEGRO?

  • April 30, 2020Values are expressed in percentages

    | 8

    11,3

    21,6

    32,935,1

    28,123,7

    4,4 2,9 1,00

    10

    20

    30

    40

    50

    Not at all Mostly not Total-NO Partially Total -Yes Mostly yes Completelyyes

    Cannotestimate

    No response

    Total sample

    IN YOUR OPINION, TO WHAT EXTENT DO THE

    MONTENEGRIN MEDIA REPORT OBJECTIVELY AND

    PROFESSIONALLY, FOLLOWING THE CODE OF ETHICS?

  • April 30, 2020Values are expressed in percentages

    | 9

    23,7

    33,2

    56,9

    27,5

    12,6 10,4

    2,2 2,3 0,70

    10

    20

    30

    40

    50

    60

    70

    Not at all Mostly not Total-NO Partially Total-YES Mostly yes Completelyyes

    Cannotestimate

    No response

    Total sample

    TO WHAT EXTENT DO THE MEDIA INFLUENCE YOUR

    OPINION ON CURRENT AFFAIRS?

  • April 30, 2020Values are expressed in percentages

    | 10

    23,7

    33,2

    56,9

    27,5

    12,610,4

    2,2 2,3 0,70

    10

    20

    30

    40

    50

    60

    70

    Not at all Mostly not Total-NO Partially Total-YES Mostly yes Completelyyes

    Cannotestimate

    No response

    Total sample

    HOW OFTEN DO THE MEDIA INFLUENCE THE CHANGE OF THE

    COURSE OF EVENTS?

  • April 30, 2020Values are expressed in percentages

    | 11

    I would compare it withthe information on thesame event in different

    media

    I would check the source(author, media owner,

    etc.)

    I would ask the expertof the field for opinion,

    if I knew one

    I would ask for myfriend's opinion

    I would look up for theinformation in an

    encyclopedia and Iwould trust it,

    regradless of itspublication date

    % 44,0 43,1 37,5 32,6 14,3

    44,0 43,1

    37,532,6

    14,3

    0,05,0

    10,015,020,025,030,035,040,045,050,0

    Cumulative responses,Total sample

    WHICH OF THE FOLLOWING WAYS WOULD YOU USE

    TO CHECK THE TRUTHFULNESS OF THE INFORMATION

    FOUND IN THE MEDIA?

  • April 30, 2020Values are expressed in percentages

    | 12

    3 4,611,1

    20,5

    60,8

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    Almost never Rarely Sometimes Often On a daily basis

    HOW OFTEN DO YOU FOLLOW THE NEWS ON THE

    CORONAVIRUS EPIDEMIC IN MONTENEGRO?

  • April 30, 2020Values are expressed in percentages

    | 13

    14,6

    8,1

    22,7 21,7

    55,6

    30,425,2

    0,0

    20,0

    40,0

    60,0

    80,0

    100,0

    Do not trust atall

    Mosty do nottrust

    Total-no trust Partially trust Total-trust Mostly trust Completely trust

    TO WHAT EXTENT DO YOU TRUST THE MONTENEGRIN

    MEDIA WHEN REPORTING ON CORONAVIRUS?

  • April 30, 2020Values are expressed in percentages

    | 14

    61,3%

    61,6%

    32,3%

    31,2%

    10,4%

    2,5%

    3,2%

    4,8%

    0,0% 10,0% 20,0% 30,0% 40,0% 50,0% 60,0% 70,0%

    TV

    Internet portals

    Social media

    Official websites of the relevant institutions

    Talking to my family, friends and/or colleagues

    Radio

    Daily press

    Other

    WHAT ARE THE MEANS YOU USE MOST OFTEN TO GET

    INFORMED ABOUT THE CORONAVIRUS EPIDEMIC IN

    MONTENEGRO?

    Cumulative responses,

    Total sample

  • April 30, 2020Values are expressed in percentages

    | 15

    42,245,5

    25,819,9 20,2

    0,0

    20,0

    40,0

    60,0

    80,0

    100,0

    TVCG TV Vijesti Nova M Prva TV Other

    WHAT OF THE FOLLOWING TVs DO YOU TRUST

    THE MOST, WHEN IT COMES TO GETTING

    INFORMED ABOUT CORONAVIRUS?

  • April 30, 2020Values are expressed in percentages

    | 16

    34,4

    48,2

    11,6

    18,9

    7,611,8

    5,1 7,2

    25,5

    0,0

    20,0

    40,0

    60,0

    80,0

    100,0

    RTCG Vijesti Portal Analitika CDM Pobjeda Antena M Dan FOS Media Other

    WHAT OF THE FOLLOWING NEWS PORTALS DO YOU

    TRUST THE MOST, WHEN IT COMES TO GETTING

    INFORMED ABOUT CORONAVIRUS??

  • FAKE NEWS AND DISINFORMATION

  • April 30, 2020Values are expressed in percentages

    | 18

    85,3 10,5 3,3 0,9%

    Total sample

    Yes Yes, but I do not know its meaning No Not sure

    HAVE YOU EVER HEARD OF FAKE NEWS

    AND DISINFORMATION?

  • April 30, 2020Values are expressed in percentages

    | 19

    14,8

    23,2

    35,9

    5,3

    79,2

    5,1

    14,4

    1,30

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Yes, on a dailybasis

    Yes, frequently Yes, severaltimes

    Yes, once Total YES Never I am not sure, Ido not know

    No response

    Total sample

    HAVE YOU EVER NOTICED FAKE NEWS?

  • April 30, 2020Values are expressed in percentages

    | 20

    51,1

    20

    4,4

    23,5

    10

    10

    20

    30

    40

    50

    60

    Internet TV Radio Daily press Other

    Samples of those who responded with YES

    IF YES, WHERE DO YOU FIND FAKE NEWS

    MOST OFTEN:

  • April 30, 2020Values are expressed in percentages

    | 21

    1,6

    1,8

    5,6

    17,2

    20,6

    20,8

    27,5

    31,8

    33,2

    0 5 10 15 20 25 30 35 40 45 50

    I would report it to an NGO

    I would report it to the police

    I do not know

    I would report it to social media/web…

    I would leave a comment noting that it is fake news

    I would share it with people and point out that it is fake news

    I would tell that to my family member(s)

    I would tell it to my frinds or colleagues

    Most probably I woud do nothing, I would ignore it

    Cumulative responses,Total sample

    IF YOU WERE TO FIND FAKE NEWS ON SOCIAL

    MEDIA, WHAT OF THE FOLLOWING WOULD YOU DO?

  • April 30, 2020Values are expressed in percentages

    | 22

    77,9 22,1%

    Yes No

    HAVE YOU NOTICED ANY FAKE NEWS OR

    DISINFORMATION ON CORONAVIRUS?

  • April 30, 2020Values are expressed in percentages

    | 23

    26,024,5

    5,3

    64,2

    80,8

    8,6

    0,0

    10,0

    20,0

    30,0

    40,0

    50,0

    60,0

    70,0

    80,0

    90,0

    TV Daily press Radio News portals Social media Other

    IF YES, WHERE DO YOU FIND FAKE NEWS ON

    CORONAVIRUS MOST OFTEN?

    Cumulative responses,

    Sample of those who responded with YES

  • April 30, 2020Values are expressed in percentages

    | 24

    I compare it with theinformation in

    different media

    I check the source(author, media

    owner, etc.)

    I ask an expert foropinion, on the

    official sites of therelevant institutions

    I ask my familymember, frineds or

    colleagues foropinion

    I look up for theinformation in

    scholarly literatureOther

    % 54,6 59,7 38,2 8,3 17,8 10,2

    54,659,7

    38,2

    8,3

    17,810,2

    0,0

    10,0

    20,0

    30,0

    40,0

    50,0

    60,0

    70,0

    WHAT MEANS DO YOU USE TO VERIFY THE

    TRUTHFULNESS OF THE INFORMATION ON

    CORONAVIRUS?

    Cumulative responses,

    Total sample

  • RESPONSIBILITY AND INFORMATION CONTROL

  • April 30, 2020Values are expressed in percentages | 26

    DO YOU THINK THAT THE GOVERNMENT SHOULD

    MONITOR AND CONTROL MEDIA CONTENT ON

    INTERNET TO STOP FAKE NEWS AND

    DISINFORMATION SPREADING?

    57,4

    10

    18,4

    11,5

    2,7

    0

    10

    20

    30

    40

    50

    60

    70

    Yes, always Yes, in some cases No I am not sure No response

    Total sample

  • April 30, 2020Values are expressed in percentages

    | 27

    51,2

    66,3

    12,3

    42,9

    23,3

    2,5

    0

    10

    20

    30

    40

    50

    60

    70

    The Government Educational system NGO Media Family No response

    Cumulative responses,Total sample

    WHO IS THE MOST RESPONSIBLE FOR

    EDUCATING THE CITIZENS ON MEDIA

    LITERACY?

  • www.dfcme.me

    [email protected] Jola Piletića 1/J

    +382 20 510 806

    THANK YOU FOR YOUR ATTENTION!