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This Week:

Traffic Alerts 2

Correction! 3

Military Collection

Campaign 4

The True Cost of

an Accident 5

Attendance: What

Do You Think? 6

Medic in the Media 7

Training Schedule 8

News From The Front Line July 12, 2010

The MEDIC Dispatch

This week our Executive Director, Joe Penner

will conduct two presentations this week

regarding this year’s individual performance

payout program as well as the organizational

restructuring that recently began here at

Medic. Each presentation will take place in

Medic’s auditorium at the following times:

July 13: 4:00 pm and 5:30 pm

July 14: 4:00 pm and 5:30 pm

Each session will last for approximately 30 minutes and questions will be taken as long as

needed. All Medic employees are encouraged to attend and engage in discussions about these

two very important topics.

Performance Pay/Organizational Change Presentations

Mecklenburg

EMS

Agency

Dates to

Remember:

July 12th

CPR Training

1300-1700

July 16th

CPR Training

1300-1700 Please be reminded that this Friday, June 16th is the final deadline to submit your

shift bid form! No one who owns their shift is required to bid. All temporary replacements

are required to bid.

Summary of Changes to the Current Lineup:

Moving shifts A3/B3 through A9/B9 and shifts A36/B36 through A37/B37 either 30 or 60

minutes earlier or later

Five additional shifts will be added; all targeted to the weekends

A “Float Shift” will be added; this will be a combination CC and NCC

July 6th—16th: **Everyone must submit a shift bid form (whether bidding or

not) to the Scheduling Department. Shift bid forms will only be accepted from

July 6th—July 16th**

July 19th—30th: Bids will be processed by the Scheduling Department. Individuals with an

issue surrounding their shift bid will be contacted directly for clarification

Everyone must complete a shift bid form. If you don’t want to change your shift,

please indicate as such on the shift bid form. Anyone who does not return a shift

bid form may be subject to forfeiting their shift. Please note that bids are awarded

based on seniority. Please contact Bryan Edwards at bryane@medic911.com or ext. 6130

if you have any questions about the 2010 Shift-Re Alignment process. Thank you.

2010 Shift Re-Alignment Reminder

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As part of the US 29/NC 49 Roadway Improvement Project,

southbound NC 49 (University City Blvd) will close at the

intersection of US (North Tryon Street) beginning Monday,

July 12th. The closure will last for approximately 430 days

or 14 months. Expect traffic delays in this area.

Please view the provided map for detour information. For

additional alternate routes and complete information on the

US 29/NC 49 Roadway Improvement Project, please visit the

project website at www.epm.charmeck.org, click on the

Transportation Projects section and then US 29/NC 49.

The last performance pay tracking period for FY 2010

ended on June 30th. The performance tracking data to

end the period is currently being collected and

calculated.

Patient satisfaction is the indicator that always takes a

little extra time to finalize, so please be patient. Once

the data is posted, it will be immediately published.

Assuming our numbers hold and we hit all of the

targets, the performance payouts will be made to all

eligible full-time employees as part of the last payroll

in July.

If you have any questions or concerns about the

performance pay program, please contact Jeff Keith at

jeffk@medic911.com or at ext. 6160. Thank you.

Performance Pay Update

Kenilworth Avenue between East Boulevard and Ideal Way

will close on Saturday, July 17th from 8 a.m. to 8

p.m. for Charlotte-Mecklenburg Utility Department

sanitary sewer work. The detour will be right on East

Boulevard, left on South Boulevard, left on Scaleybark

Road, left on East Woodlawn Road and right back on to

Park Road.

Local access will be maintained and CATS will not be

affected.

For additional information about the Kenilworth Road

closure, please contact Bob Staley at 704.432.1462 or at

bastaley@charlottenc.gov.

Traffic Alerts

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The new CMC-L facility opened this past Saturday, July 10th! The address for the

new hospital is 433 McAlister Road, Lincolnton, NC 28092. Please note that due

to the opening of the New CMC—Lincoln, the Gamble Drive ER will cease

receiving ambulances as the Mc Alister Road will begin receiving at 7:00 am July

10th. Directions to the new hospital are as followed:

From Charlotte:

Travel I 85-S to the 321 (toward Lincolnton/Gastonia)

Turn left at the bottom of the exit ramp

Travel on Hwy. 321 N. approx. 15 miles to Lincolnton

Take exit #24 off of Hwy. 321 N. to Lincolnton

Take a left at the end of the exit ramp

Travel to Highway 150 East

Turn left at the traffic light onto 150 East (toward Mooresville)

Turn left onto McAlister Road (approx ¾ mile). CMC-Lincoln is on the right/across from the Boger City Fire Department.

Now Open: CMC– Lincoln Hospital

Congratulations to the following employees who received

commendations in June!

June Commendations

The Medic Dispatch would like to apologize to both Lloyd

Peugh and Robert Boykin in the Fleet Department for a

misprint in last week’s article Who’s Supporting Us? The

corrected photos and information are as followed:

Lloyd Peugh

Role in the Fleet Department:

Master Technician

Area(s) of Responsibility: To make sure

everyone has a truck to drive each day.

Number of Years at Medic: 12 years

What do you enjoy most about working in

the Fleet Department? We all work well together. Wonderful

place to work. I can’t think of a place I enjoy working more than

being here.

Robert Boykin

Role in the Fleet Department:

Master Technician

Area(s) of Responsibility: I take ticket

write-ups and repair what is wrong with any

Medic vehicle during the field crew’s shift.

I also perform preventative maintenance.

Number of Years at Medic: 4 years

What do you enjoy most about working in the Fleet

Department? I like the people I work with and the air

conditioning in the summertime. It works good!

Correction!

The new CMC-Lincoln hospital opened its doors for the first time this past Saturday, July 10th.

Tammy Anderson Kathryn Howze Angela Suttle

Regina Balddauff Catherine Jordan Robert Thomas

Julia Barela Chad Kennedy Jarrin Tucker

Andrew Berger Donna Layton Jennifer White

Andrew Boris Amanda Mackey John White

Anthony Carriker Christopher

Mauldin

Travis Williams

Todd Childers Bruce Mills Ted Wise, Jr.

Ashley Cummings Jeremy Murphy Adrian Wright

Susan Davis Adamo Riascos Rebecca

Zamagni—

Mander

Veronica Davis Mary Rimmer Antonio Pattillo

Ute Dorflinger Ian Starkey Christopher Peet

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The Military Support committee will kick off its campaign to support our Medic employees,

Heidi Wozniak and Troy White, who are currently serving their country overseas. Large

black bins (that are clearly marked) have been placed in the break room and crew lounge areas

to collect various personal care and snack items as well as reading materials for both Heidi and

Troy. Please see below for a list of items needed.

The goal is to collect enough items to fill 12 USPS boxes over a three-month period. The

campaign starts this week and will run until Labor Day in September. Please note that aerosol cans, pork (or items

containing pork), perishable and items that are susceptible to melting are prohibited.

Will you lend your support to Heidi and Troy by donating at least one of the items listed below? For more information on

Medic’s Military Support committee or the collection campaign, please contact Jay Black at jayb@medic911.com. Thank you.

Military Collection Campaign

Attention all department heads and supervisors! Please be

sure to collect all Agency keys from any employee who

permanently leaves Medic prior to their departure.

Employees who are no longer employed with the Agency

should not have keys to the building and/or any vehicle

assets as this presents both a liability and a safety issue.

Please contact Ted Wise in the Building Maintenance

Department at ext. 6153 if you have any questions about

this key collection request. Thank you.

Agency Key Collection

Please be advised that Norfolk Southern

has removed the railroad crossing along

Railroad Street and has barricaded the

crossing at Smith Rd in the Town of

Cornelius.

The closings are due to the opening of the new rail crossing

at Catawba Ave and Hwy 115. Catawba Ave and Hickory

Street will be the only access points for Zion Ave,

Smith Road and Antiquity. The Town of Cornelius will

be working on roadway improvements along Hickory St

and the CMUD (Charlotte-Mecklenburg Utilities

Department) will extend a 24-inch water main from

Hickory St north into Antiquity. The crossing at Smith Road

will be barricaded over the next 100-120 days as the

Town of Cornelius and CMUD work on these projects.

If Smith Road is needed for access the barricades can be

removed.

For more information about the Town of Cornelius Rail

Crossing closure, please contact Project Manager Doug

Barrick at dbarrick@cornelius.org or 704.892.6031.

Cornelius Rail Crossing Closures

Roll-On Deodorant Ziploc Bags Ramen Noodles Pre-packaged Cookies Washcloths

Body Powder Coffee Baby Wipes Word Puzzles Beef Jerky

Skin-So-Soft Lotion Playing Cards Newspapers/Magazines Foot Powder Cotton Balls

Altoids Toothbrushes/Toothpaste Board Games Paperback Books Q-Tips

Pre-packaged Trail Mix Pringles Chips Ink Pens Batteries Mouthwash

Long-Distance Phone Socks Notebook Paper Spices (salt & pepper) Dental Floss

COLLECTION ITEMS NEEDED

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The following fast facts and tips are intended to keep you safe while on the road.

Most fatal crashes occur at intersections

(Prehospital Emergency Care, July-September 2001)

Unrestrained crew members are the most likely to be seriously injured or killed in a

crash (Annuals of Emergency Medicine, December 2002)

Head Injuries are the cause of death to EMS crews in more than 65 percent of fatal

crashes (National Institute for Occupational Safety and Health, 2003)

More than 75 percent of all on-the-job EMS fatalities are due to motor vehicle

crashes (Annuals of Emergency Medicine, December 2002)

Ways to Prevent an Accident

Pay attention to your surroundings

Know your roads

Stay off of the cell phone

Eliminate distractions

Drive the speed limit

Keep both hands on the wheel

Get plenty of sleep

Accident Safety Tips

Ever wonder how much vehicle

accidents can cost during a fiscal

year?

2004—2005 $133,268.53

2005—2006 $42,384.70

2006—2007 $530,752.67

2007—2008 $76,402.41

2008—2009 $94,231.80

One of the biggest cause of accidents have been:

Hitting another vehicle

Hitting a parked vehicle

Hitting fixed objects

If you are involved in a vehicle accident;

Check for injury

Notify the Police— You must file a police report if the

accident involves another vehicle, damage to a third party

property or injury to an individual.

Immediately notify the supervisor on duty

DO NOT admit fault, accept liability or make any

accusatory statements.

Make statements only to the police, your supervisor or

representative of Medic.

Write down the names and addresses of all drivers,

passengers and witnesses involved in the accident. Obtain

the police exchange slip, which should include the other

driver’s insurance company name and policy number.

Complete all paperwork required

If an employee is injured in the accident,

an On the Job Injury Report must be completed

The True Cost of an Accident

Information retrieved from Best Practices in Emergency Services, June 2010.

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The following classes

will be offered during

the fall semester at

CPCC to both

Paramedic and

Paramedic Students only. All classes will be held on the

CPCC Levine Campus from 9:00 am—1:00 pm in

rooms 1223 & 1202. Pre-registration is mandatory.

ACLS Refresher Saturday, August 21st

ACLS Refresher Sunday, November 21st

PALS Refresher Sunday, August 22nd

PALS Refresher Saturday, November 20th

Please e-mail mary.smith@cpcc.edu to register for the

above ACLS and PALS refresher courses being offered at

CPCC. **Each course must have a minimum of six

registered participants. If the minimum number of

participants isn’t met, the course will be cancelled.**

Fall AHA Classes

It’s that time of year again! The Attendance Policy Work

Group will begin collecting employee feedback as it

relates to Medic’s Attendance Policy.

Over the next couple weeks, you may be approached by

an Attendance Policy Work Group member in an effort

to get your feedback on what works, what doesn’t, etc. A

scripted list of four questions has been created to

measure employee feedback and make strategic changes

to the current Attendance Policy, if deemed necessary.

The Attendance Policy Work Group members are as

followed:

Bob Francis Corinne Walser David Bailey Cristy Carroll Lakissha Steele Sam Pendlay Rhona Green Katie Currin

Bryan Edwards

Thank you in advance for your cooperation and responses!

Attendance: What Do You Think?

The study, “IV versus IO during Cardiac Arrest” continues to run smoothly with over 60 patients enrolled. Paramedics,

please remember to only enroll adult, medical cardiac arrests. Pediatric patients (<18 years old), traumatic arrests

and cardiac arrests as the result of a drowning are to be excluded. Thanks again for your participation!

Study Reminders:

Study card applies to the FIRST attempt at vascular access.

Subsequent attempts should follow the “Focused Cardiac Arrest” protocol (ie, tibial IO).

Turn-in completed study cards to the O.A. following any medical cardiac arrest.

Don’t forget to complete the “Paramedic Survey” provided by the O.A.

Exclusion:

Traumatic Cardiac Arrests

Pediatric Cardiac Arrests (<18 years old)

Drowning victims

Patients with existing IV access (i.e. PICC lines, perm-caths, peripheral IVs). You may utilize these lines for resuscitation if

working properly. Please direct any questions to Steve Vandeventer at stevenv@medic911.com or 980.406.1220 or Dr.

Rosalyn Reades at rosalynr@medic911.com or 704.948.6058.

Paramedic Study Update

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Mecklenburg County residents sweltered during an18-day heat wave in the month of June. The local news media looked

to Medic to provide the community with tips on ways to stay safe, avoid heat-related illnesses and to also identify the

signs and symptoms of heat exposure and heat stroke.

The PR Department was fielded numerous media calls and set up interviews with local news outlets to give our opinion

on the heat and what types of calls we were experiencing. Every local news station (WSOC, WCNC, WBTV, News14

and Fox18) visited Medic during the month of June! Medic employees discussed the importance of staying hydrating,

keeping cool and the symptoms to look for when determining if someone is suffering from a heat-related illness.

The PR Department would like to extend its thanks to Keith Overcash, Dave Brown and Chris Simmons for speaking on

behalf of the Agency.

In addition to heat-related stories, the Medic PR Department – along with the Lucky Hearts Campaign announced its first

Heart Smart Organization. Medic orchestrated a Press Conference at the beginning of June that named the YMCA of

Greater Charlotte as a heart friendly place to work and workout! Congratulations to the Y! We hope to add even more

organizations to our Heart Smart list.

Finally, the Agency saw several near drowning incidents during the month of June. The PR Department put out a list of

tips and suggestions on keeping the community safe around water as well as posted this information on our website.

These water safety tips included not only private pools, but residential pools, county lakes and other bodies of water.

Medic stressed the importance of learning how to swim (although knowing how to swim does not guarantee that

someone is “drown-proof”) and learning how to perform CPR when necessary. We hope the community took these tips

to heart and that our crews will begin to see fewer drowning-related incidents as the summer continues.

In total, Medic and its employees were seen in the media a total of 208 times during the month of June. Most of these

stories were reacting to calls and incidents we were involved in – MVA’s, pedestrian incidents, shootings, etc. The month

of June also turned out to be one of the highest media hit months of the fiscal year!

If you have any story ideas or patient reunions you would like to participate in, please contact Kristin Young in the Public

Relations Department at kristiny@medic911.com or ext 6165. And don’t forget to check the website

www.medic911.com for the latest posted news clips! Click on About Medic in the News!

Medic in the Media

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July 2010 Sun Mon Tue Wed Thu Fri Sat

1 B 2 A

3 A

4 A 5 B

6 B

7 A 8 A 9 B

CPR Training

1300—1700

10 B

11 B 12 A

CPR Training

1300—1700

13 A

14 B

15 B

16 A

CPR Training

1300—1700

17 A

18 A 19 B

CPR Training

1300—1700

20 B

21 A

22 A

CPR Training

1800—2200

23 B

24 B

25 B

26 A

27 A 28 B

29 B

CPR Training

1800—2200

30 A

31 A

Visit Us on the Web!

www.medic911.com

MEDIC Mecklenburg EMS Agency

4525 Statesville Road

Charlotte, NC 28269

Tel: 704-943-6000

Fax: 704-943-6001

In-Service

Training

Medic Events

Holidays

Recertification Testing

Medic Calendar 2010 Training Schedule

AHA Refresher Classes at Medic

CLASS TIME: 1300-1700 **except where otherwise noted

CPR

JULY - 9, 12, 16, 19 / 22, 29 ** 1800-2200

OCT - 8, 11, 15, 18 / 21, 28 ** 1800-2200

PALS

AUG - 6, 9, 13, 16 = 1300-1700 / ** AUG 19, 26 1800-2200

NOV - 5, 8, 12, 15 = 1300-1700 / NO NIGHT CLASSES

ACLS

SEPT - 10, 13, 17, 20 = 1300-1700 / ** SEPT 23, 30 1800-2200

DEC - 3, 6, 10, 13 = 1300-1700 / NO NIGHT CLASSES

NC Scope of Practice Recertification

Testing

**YOU MUST RECERTIFY DURING YOUR TEST

MONTH**

ALL CON ED must be up to date at time of testing.

To schedule a test appt date and time, email Robin Pariso at

robinp@medic911.com

JULY 9, 10, 12, 16, 17, 19 (Expiration Dates AUG – OCT 2010)

OCT 8, 9, 11, 15, 16, 18 (Expiration Dates NOV, DEC 2010,

JAN 2011)

PRE-REGISTRATION IS REQUIRED FOR ALL CLASSES. ALL CLASSES HELD IN MEDIC AUDITORIUM