medtronic strategic workforce planning for ntmn 0316
TRANSCRIPT
WELCOME TO MEDTRONIC NEW TALENT MANAGEMENT NETWORK!
March 17, 2016
PRESENTED BY: WHITNEY GIGA, MEDTRONIC, PLC PROGRAM MANAGER, STRATEGIC WORKFORCE PLANNING OFFICE +1.763.526.6315 MOBILE +1.612.701.3137 [email protected] HTTP://WWW.LINKEDIN.COM/IN/WHITNEYGIGA TWITTER: @WHITNEYGIGA
WHAT DO YOU KNOW ABOUT MEDTRONIC?
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A RICH PAST: FROM HUMBLE BEGINNINGS, A TRACK RECORD FOR PATIENT FOCUS, PRODUCT QUALITY AND INNOVATION
WHAT IF WE HELP REMOVE THE BARRIERS TO CARE WORLDWIDE?
Medtronic At A Glance: https://youtu.be/HPTgaHb8pSw
Our Future: Further, Together: https://youtu.be/BHm-lVC7EjQ
TOGETHER, WE CAN.
WHAT IF WE COULD TO MORE?
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A PORTFOLIO DESIGNED TO IMPROVE CARE WE’RE CREATING TECHNOLOGIES THAT TREAT CHRONIC DISEASES IN NEW WAYS, SO PEOPLE CAN LIVE BETTER, LONGER.
Cardiac Rhythm Heart Failure
Diabetes
Spine
Endovascular Therapies
Structural Heart
Neuromodulation
Coronary
Surgical
Technologies
“We will step forward and encourage the industry to
collaborate with us to transform healthcare.”
OMAR ISHRAK, CHAIRMAN AND CEO
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MEDTRONIC FOUNDATION MISSION FOCUSED
Building Healthy Communities
Removing Barriers to Care
Empowering Patients
Activating Employees
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EXCEPTIONAL EMPLOYEES ARE CENTRAL TO OUR MISSION
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AN ENDURING MISSION – 1960! To contribute to human welfare by application of biomedical engineering in the research, design, manufacture, and sale of instruments or appliances that alleviate pain, restore health, and extend life.
To direct our growth in the areas of biomedical engineering where we display maximum strength and ability; to gather people and facilities that tend to augment these areas; to continuously build on these areas through education and knowledge assimilation; to avoid participation in areas where we cannot make unique and worthy contributions.
To strive without reserve for the greatest possible reliability and quality in our products; to be the unsurpassed standard of comparison and to be recognized as a company of dedication, honesty, integrity, and service.
To make a fair profit on current operations to meet our obligations, sustain our growth, and reach our goals.
To recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.
To maintain good citizenship as a company.
Our founder Earl Bakken with medallion
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STRATEGIC WORKFORCE PLANNING AT MEDTRONIC
MANY COMPANIES ARE ON THE SWP “JOURNEY”
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We were / are here: Heavy Finance & AOP-
driven
Single year focus
If/When there are skills / gap analysis being done it is ad hoc, not systematically captured or used for planning
Josh Bersin by Deloitte Strategic Workforce Planning Maturity Model
FIRST, WE NEEDED TO BUILD THE FOUNDATION
Most companies that have been doing SWFP are here a few years in
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NEW BUSINESS STRATEGIES + NEW TALENT NEEDS + TALENT SUPPLY RISKS
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A PERFECT STORM
Therapy Innovation
Globalization
Economic Value
Scarce Critical Skills
Limited Talent Mobility
Competitive Talent Markets
Emerging Critical Skills
Disengaged Key Talent Segments
Common Talent Supply Risks
Pending Retirements
Pressure to Hit Short-Term Targets + Focus on Immediate Staffing Needs
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New HR Strategies and Guiding Principles
Effective Efficient Aligned
WHAT IS STRATEGIC WORKFORCE PLANNING?
It is a facilitated strategic conversation about the business strategy and the talent implications > 1 year out
The goal is a defined capability and capacity gap analysis with a corresponding action plan, that is used to
reduce business strategy execution risks associated with workforce capacity, capability, and availability
In best practice it is:
– An ongoing process to identify the workforce needs for the future (i.e. reviewed/refreshed regularly)
– Plans are used for a variety of talent planning decisions (support talent development nominations, for AOP planning
purposes, retention strategies, hiring plans)
– A way to more purposefully connect and transparently show the connections and integrations between our HR processes
& business strategy
– Something all organizations have somehow, but for key areas the plans may be more detailed
What it is not
Headcount / Requisition Forecasting
Not overtly focused on addressing culture, org structure, or process
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“Capability” Defined: Skills, Competencies, Knowledge, Abilities
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STRATEGIC WORKFORCE PLANNING ENTERPRISE FRAMEWORK
BUSINESS STRATEGY
PHASED, MULTI-YEAR TALENT STRATEGIES
BUILD BUY
BORROW BIND
BOUNCE
TALENT SUPPLY & DEMAND GAP ANALYSIS
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DEMAND • Competitive Differentiation • Environmental Scan + Scenario Planning • Skills/Capabilities Demand • Inefficiencies
SUPPLY • Internal- Current Labor Supply Data
– Potential Future Surplus • External- Labor Market Forecasts
PRIORITIZED KEY GAPS
Reduces Risk
Proactive Strategies vs. Reactive
Deliver Business Results
Increases Alignment
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Engage
Develop
Deploy
Lead
Retain
Evaluate
Plan
Acquire
Talent Life Cycle
Key Talent and
Capabilities Required
BUSINESS STRATEGY
STRATEGIC WORKFORCE
PLANNING
Talent Results
TALENT MANAGEMENT PRACTICES
TALENT INVESTMENTS
OPTIMIZED
BUSINESS RESULTS
Business Goals
Achieved
Risks Reduced
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WITH SWP, CREATE A MULTI-YEAR, INTEGRATED & PERSONALIZED TALENT MANAGEMENT STRATEGY
SWP helps organizations identify the most critical gaps and actions needed, creating a roadmap that can help focus
and personalize their talent management efforts; informs who to nominate for programs, who to hire, who to
promote, who to retain
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STRATEGIC WORKFORCE PLANNING PROCESS FLOW MAP
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HOW TO ASSESS IF / WHEN YOUR BUSINESS NEEDS SWP
If there is significant change is forecasted (new business strategies, stretch targets,
discussion of talent gaps/worries won’t achieve goals, or major org changes afoot)
If they don’t feel the HR programs are connected enough to them / their business needs
If they don’t have aligned teams on areas to prioritize investments
If there are a couple very different possible future states (“we could go this way or this way”) and they have not formalized the talent implications of either scenario
If they are missing awareness of (or concerned about) the talent labor pool changes going
on around them (boomer retirements, rising labor costs for our industry, engagement is
poor/worries of talent poaching risks, talent mobility challenges, competitive talent markets, scarce critical skills)
If there is acknowledgement of a need for change but stuck in “analysis-paralysis” of what
the right change should be, when, what it should be, etc.
If leaders are struggling to look at their talent more than one AOP cycle out
These are all reasons to consider SWP!
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RESOURCES
Human Capital Institute (HCI)
Conference, webexes, SWP certification course
Conference Education Board
Step-by-step Toolkit
Data Vendor / Consultant free webexes
Books written by people who have done this work, ex. Tracey Smith (ex-FedEx)
Benchmark / network with people doing this work
LinkedIn Groups
Friendly local SMEs
Medtronic Strategic Workforce Planning, NTMN Minneapolis | March 17, 2016 | Do Not Publish Without Permission