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Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

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Page 1: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Meera Mehta, Dinesh Mehta and PAS team, CEPT University

1

Performance Assessment System for

Urban Water Supply and Sanitation

Page 2: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Drinking water India

Population (millions)227 367 646 857 874 1225

MDG target (85%) has been reached!

Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table (27-3-2012)

Page 3: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table (27-3-2012)

Sanitation situation is worse in India

Page 4: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Population (millions)227 367 646 857 874 1225

Sanitation in India

655

626

MDG target (69%) Will not be reached!

Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table (27-3-2012)

Page 5: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

State progress to meet the Sanitation MDG

Kerala

Laksh

adwee

p

Mizoram

Sikkim

Tripura

Delhi

Manipur

Daman

& Diu Goa

Nagala

nd

Pondicherr

y

Punjab

Uttarach

al

Chandiga

rh

Haryan

a

Andaman

and Nico

bar Isla

nds

Himach

al Prad

esh

Dadra

& Nagar

Haveli

Meghala

ya

West

Benga

l

Assam

Andhra Prad

esh

Arunach

al Prad

esh

Gujarat

Jammu &

Kashmir

Karnata

ka

Mahara

shtra

Tamil N

adu

Chhattisga

rh

Uttar Prad

esh

Jharkhan

dBihar

Rajasth

an

Madhya

Pradesh

Orissa

1990

2040

2090

2140

2190

2003

2003

2003

2003

2004

2005

2006

2007

2007

2007

2007

2007

2008

2010

2010

2011

2011

2013

2013

2013

2016 20

23

2024

2027

2028

2028 20

32

2033 20

46

2046

2067 20

74

2077

2105

2160

States already achieved MDG target

Stat

e ex

pact

atio

ns o

f ac

hiev

ing

MD

G ta

rget

s af

ter

2015

Before 2015

in 10 years

in 25 years

in 62 years

After 90 years

3 states

5 states

5 states

2 states

3 states17 states

India will reach MDG at this rate by 2054 onlySource: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table (27-3-2012)

Page 6: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Waste water treatment

Source: Water and Sanitation Programme (WSP), presentation at National Urban Water Awards, March 2014

Page 7: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Misallocated investments??

Performance Assessment Systems Project in UWSS in India

$3.57 Bn

APPROVED COST FOR WATER SUPPLY PROJECTS

JnNURM

$281 Mn

FUNDS ALLOCATED FOR WATER SUPPLY PROJECTS

UIDSSMT

$2.54 Bn

APPROVED COST FOR SEWERAGE PROJECTS

JnNURM

$161 Mn

FUNDS ALLOCATED FOR SEWERAGE PROJECTS

UIDSSMT

Total Investments …And YET…………………

18.6%HOUSEHOLDS

LACK ON-PREMISELATRINE FACILITY

12.6%HOUSEHOLDS RESORTING TO

OPEN DEFECATION

8.1%

8.6%HOUSEHOLDS USING

UNTREATEDTAP WATER

HOUSEHOLDS

LACK ON-PREMISEWATER SUPPLY FACILITY

Page 8: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Our Approach – benchmarking water and sanitation

Worsening urban water and

sanitation service delivery

No monitoring by state and local

governments

No monitoring by state and local

governments

Complete lack of performance

Measurement

Complete lack of performance

Measurement

Service performance

deteriorates over time

Service performance

deteriorates over time

Performance Monitoring

at scale and at all levels: centre, state

and local

Performance Monitoring

at scale and at all levels: centre, state

and local

Performance Measurement With agreed key

indicators against goals

Performance Measurement With agreed key

indicators against goals

Performance Improvementplans, tools and

innovative financing

Performance Improvementplans, tools and

innovative financing

Influence policy and financing

Set goals and priorities

Use of technology for sustainability and scale

Improved urban water and

sanitation service delivery

Measure and monitor performance to reward and learn from success and demonstrate

results

Page 9: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Water supply, waste water, solid waste management & storm water

PAS

Annual service delivery profile for

419

cities in 2 States

covering 32 Key indicators and

90 local action indicators

Performance Assessment System

Old city area

Newly developingcolonies

www.pas.org.in

Page 10: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

We have come a long way from this

Page 11: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Online data entry camps in state capitals

PAS Project 11

Page 12: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

State agencies, data and analysis

Web based measurement and monitoring

Data entry: at city level

Data storage: at state level

Shared data available at

various levels

Cities – data, results, analysis

Citizens Access to analysis,

results

Page 13: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Online Monitoring

State profile of all SLBs

Overview of all cities

City profile of all SLBs

Documentation of good practices

Page 14: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

State level dashboard

PAS Project 14

Page 15: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

City level dashboard

PAS Project 15

Page 16: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Lessons and Challenges

Page 17: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Key Lessons – 1

Scale is critical to demonstrate importance of performance assessment systems

Working with governments is essential, but so is patience…..adequate time required to mainstream in government system – 5 to 7 years

Government ownership and regular reviews are essential

Once fully set up, PAS can be used for both outcome monitoring and rational investment decisions

Benchmarking exercise needs to be linked to performance based funding

Page 18: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Need to strengthen delivery of water supply and sanitation Lack of functioning bulk water meters Consumer level water meters non-functional Many Sewage treatment plants non-

functional due to poor maintenance on-site sanitation services poor

Meeting the financing gap for water and sanitation – low cost –no cost options

Linking performance measurement to service improvement is necessary to sustain interest of local governments

Key Challenges

Page 19: Meera Mehta, Dinesh Mehta and PAS team, CEPT University 1 Performance Assessment System for Urban Water Supply and Sanitation

Thank You

Old city area

Newly developingcolonies

[email protected]@cept.ac.in

www.pas.org.in