MEESEVA USER MANUAL

FOR

F-LINE APPLICATION

Contents

Procedure for Processing at MRO End: - ...................................................................................................... 4

Procedure for Processing the Request at MS End: - ..................................................................................... 8

Procedure for Processing the Request at MRO End: - ................................................................................ 17

List of Figures

Figure 1: F-Line Application (New) Requests Process link under Application Processing ............................ 4

Figure 2: Select Application in MRO Login .................................................................................................... 5

Figure 3: Request selection in MRO processing window .............................................................................. 5

Figure 4: Request details page of MRO ......................................................................................................... 6

Figure 5: Forwarding Application in MRO Login ........................................................................................... 7

Figure 6: F-Line Application Process link under Application Processing ....................................................... 8

Figure 7: Select Application in MS Login ....................................................................................................... 8

Figure 8: Select application in MS Login ....................................................................................................... 9

Figure 9: Request Details in MS Login ......................................................................................................... 10

Figure 10: Attached Documents ................................................................................................................. 11

Figure 11: Generate Notice Request screen ............................................................................................... 11

Figure 12: Generate Notice screen ............................................................................................................. 11

Figure 13: Generated Notice ....................................................................................................................... 12

Figure 14: Download Mandal Surveyor Documents in MS login ................................................................ 13

Figure 15: Uploaded Documents in MS Login ............................................................................................. 13

Figure 16: Action Taken (If Recommended) in MS Login ............................................................................ 13

Figure 17: Forward to MRO in MS Login ..................................................................................................... 14

Figure 18: Application Transfer Message in MS Login ................................................................................ 14

Figure 19: Action Taken (If Not Recommended) in MS Login ..................................................................... 15

Figure 20: Forward to MRO (Not Recommended Case) in MS Login .......................................................... 15

Figure 21: Application Transfer Message (Not Recommended Case) in MS Login ..................................... 16

Figure 22: F-Line Application (New) Process link under Application Processing ........................................ 17

Figure 23: Selecting application in Dy. Tahsildar Login ............................................................................... 17

Figure 24: Selecting application in MRO Login ........................................................................................... 18

Figure 25: Request Details in MRO Login .................................................................................................... 20

Figure 26: Downloaded Uploaded Survey Reports in MRO Login .............................................................. 20

Figure 27: F-Line Application Certificate (Approved) .................................................................................. 21

Figure 28: F-Line Application Certificate (Rejected) ................................................................................... 22

F-LINE APPLICATION USER MANUAL-DEPARTMENT END

F-Line Application Service was mainly used for measuring boundaries of field by Surveyor. Sub Division Service was mainly used for sub-division of his/her land by Mandal Surveyor.

Category Type B

User Charges INR 35/-

Service Charges Per One Application Rs. 500/-

SLA 30 working Days

Documents Required Application Form*

Competent Authority MRO

Table 1: Service Information at Glance

Note: The asterisk (*) denotes mandatory requirement of documents.

Procedure for Processing at MRO End: -

♦ Select “F-Line Application (New)” from Application Processing, like shown in the below

screen 1.

Figure 1: F-Line Application (New) Requests Process link under Application Processing

♦ After Selection of “F-Line Application (New)” link, processing window will be displayed.

Select from Date, to Date, Status, and click on Get Details Button as depicted in figure 2.

Figure 2: Select Application in MRO Login

♦ Select the Request which has to be processed as depicted in figure 3.

Figure 3: Request selection in MRO processing window

♦ After selection of the request, request details page will be displayed as depicted in below

figures 4.

Figure 4: Request details page of MRO

♦ Verify the Application and Uploaded Documents and forward the application with his

remarks to Mandal Surveyor as depicted in below figure 5.

Figure 5: Forwarding Application in MRO Login

Note: - Application will forward from MRO to MS after completion of process by MRO.

If MRO not forwarded with in 24 hrs, automatically forwards the application to Mandal Surveyor

Procedure for Processing the Request at MS End: -

♦ Select “F-Line Application” from Application Processing, like shown in the below screen 6.

Figure 6: F-Line Application Process link under Application Processing

♦ After selection of “F-Line Application” link, processing window will be displayed. Select from Date, to Date, Status, and click on Get Details Button as depicted in figure 7.

Figure 7: Select Application in MS Login

♦ Select the Request which has to be processed as depicted in figure 8.

Figure 8: Select application in MS Login

♦ Request Details page will be displayed as depicted in below figure 9.

Figure 9: Request Details in MS Login

♦ Download all the attached documents from “Documents Attached” panel by clicking on

links, Enter his Remarks and click on Generate Notice Button as depicted in figure 10.

Figure 10: Attached Documents

♦ After Clicking on Generate Notice Button another window appear as depicted in figure 11.

Figure 11: Generate Notice Request screen

♦ Surveyor Enter Notice Generate Date & Time and click on Generate Button as depicted in below figure 12. Note: - after successful submission a Message displays like successfully Generated Notice.

Figure 12: Generate Notice screen

♦ After click on Generate Button and successfully a Notice will be generated as depicted in

below figure 13.

Figure 13: Generated Notice

Note: Surveyor will Generate Notice and communicated intimation to citizen through SMS for filed verification.

♦ Surveyor Download all Documents which are highlighted below and conduct for Filed

Verification as depicted in below figure 14.

Figure 14: Download Mandal Surveyor Documents in MS login

♦ Upload Required Documents after Field verification to Forward MRO as depicted in below

figure 15.

Figure 15: Uploaded Documents in MS Login

Step 1:- Action Taken (If Recommended)

♦ Select Recommended in Action Taken as depicted in below figure 16.

Figure 16: Action Taken (If Recommended) in MS Login

Note: - Based on Recommended Type (1. Boundary-Point Out, 2.Webland –Changes, 3.

Enjoyment- Extent) different Endorsement will be displayed.

♦ Scan and upload the Documents list into system. After Updating the Downloaded

Documents (Manual) forward the application with his remarks to MRO as depicted in

below figure 17.

Figure 17: Forward to MRO in MS Login

♦ Click on Forward to MRO a Message will be Displays like Survey Report Updated

Successfully as depicted in below figure 18.

Figure 18: Application Transfer Message in MS Login

Step 2:- Action Taken (If Not Recommended)

♦ Select Not Recommended in Action Taken as depicted in below figure 19.

Figure 19: Action Taken (If Not Recommended) in MS Login

Note: - Based on Not Recommended Cases an endorsement will be displayed.

♦ Scan and upload the Documents list (Mandal Surveyor Report In case Not Recommended,

Panchanama) into system. After Updating the Downloaded Documents (Manual) forward

the application with his remarks to MRO as depicted in below figure 20.

Figure 20: Forward to MRO (Not Recommended Case) in MS Login

♦ Click on Forward to MRO a Message will be Displays like Survey Report Updated

Successfully as depicted in below figure 21.

Figure 21: Application Transfer Message (Not Recommended Case) in MS Login

Procedure for Processing the Request at MRO End: -

♦ Select “F-Line Application (New)” from Application Processing, like shown in the below

figure 22.

Figure 22: F-Line Application (New) Process link under Application Processing

♦ Select from Date, to Date, Status, select service, and click on Get Details Button as

depicted in figure 23.

Figure 23: Selecting application in Dy. Tahsildar Login

♦ Select the Request which has to be processed as depicted in figure 24.

Figure 24: Selecting application in MRO Login

♦ Request Details page will be displayed as depicted in below figure 25.

Figure 25: Request Details in MRO Login

♦ Verify the Application and download MS uploaded Survey Reports and click on Submit

Button with His remarks as depicted in below figure.26

Figure 26: Downloaded Uploaded Survey Reports in MRO Login

♦ Click on “Submit” button “F-Line Petition/ Sub Division” is generated depends up on citizen

request. Like shown in the below screen 27.

Note: - If the application is approved an endorsement will be displayed like as shown

in below figure.

Figure 27: F-Line Application Certificate (Approved)

Note: - If the Application is Rejected an endorsement will be displayed like as below

shown in figure 30.

Figure 28: F-Line Application Certificate (Rejected)

Once the Application is approved, the citizen will receive Message like “You’re Request

for F-Line Petition/ Sub Division Certificate Request has been Accepted Vide

Application No: CNDXXXXXX Transaction No TTCNDXXXXXX please collects

your Certificate at MeeSeva-XXXXXXXX”

Note 1: - Here Competent Authority has an option to take print of approved

certificate and sign with Ink Pen for office copy

Once the request is approved by Department, and then F-Line Application Certificate will

be dispatched through courier to the citizen’s address if Delivery Type is Post local/ post

Non Local.

If Delivery Type Is Manual, then citizen collect the F-Line Application Certificate from

franchisee where he/she applied for the Certificate.