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    COMP04 Instructional ManualPrepared by: MELJUN P. CORTES

    Current Trends and Issues

    Chapter I: Hardware Technology Trends A computer is just a high- powered processing box without peripherals !eripheral is

    the generic name to all input" output and secondary storage de#ices that are a part o$ a

    computer system !eripheral are o$tentimes what we call the hardware de#ices

    %n-line peripherals : de#ices that are separate $rom but can be electronically

    connected to and controlled by the C!&

    %$$-line peripherals: de#ices that are separate $rom and not under the control o$ the

    C!&

    ' Input Technologies and Trends

    (irst )econd Third (ourth (i$th

    *eneration *eneration *eneration *eneration *eneration

    Input !unched Cards !unched +ey to +eyboard ,oice

    edia !aper Tape Cards Tape./is0 !ointing 1ecognition

    /e#ices Touch

    %ptical /e#ices

    )canning Handwriting

    1ecognition

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    Input /e#ices had e#ol#ed $rom punched cards to a more natural user interface

    technology 2ou can now input data electronically through pointing de#ices li0e

    electronic mice" touch pads and technologies li0e optical scanning" #oice

    recognition" and handwriting recognition

    !ointing /e#ices: Although the 0eyboard is still widely used in inputting data and

    text into computer systems" pointing de#ices are better alternati#es $or issuing

    commands" ma0ing choices and responding to prompts displayed on your screen

    !ointing /e#ices wor0 well with your operating systems graphical &ser inter$ace

    3*&I4" which presents you with icons" buttons" menus bars and so on

    !ointing de#ices uses point-and-clic0 and point-and-drag methods

    56A !75) %( !%I8TI8* /5,IC5)

    T1AC+9A77

    It is a stationary de#ice related to mouse

    &ses roller $or mo#ing $rom direction to another

    !%I8TI8* )TIC+

    Also called a trac0point

    It is small button li0e de#ice" sometimes similar to an eraser head o$ a

    pencil

    The cursor mo#es in the direction o$ the pressure you place on the

    stic0

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    T%&CH!A/

    Is a small rectangular touch sensiti#e sur$ace usually below the

    0eyboard

    The cursor mo#es in the direction o$ your $inger mo#es on the pad

    Trac0ball" pointing stic0 and touch pads are easier to use than a mouse $or a

    portable computer and are thus built in into most noteboo0s

    T%&CH )C1558)

    5mits a grid o$ in$rared beams" sound wa#es or a slight electric current

    that is bro0en when the screen is touched

    The computer senses the point in the grid where the brea0 occurs and

    responds with an appropriate action

    !58-9A)5/ C% !&TI8*

    Technology currently used in handheld computers and personal digital

    assistants

    This small !C and !/A s contain $ast processors and so$tware that

    recogni;es and digiti;es handwriting" handprinting and hand drawing

    They ha#e a pressure-sensiti#e layer li0e graphics pad under slateli0e

    li

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    ,%IC5 15C%*8ITI%8

    The easiest method o$ data entry

    ,oice recognition systems analy;e and classi$y speech or #ocal tract

    p>patterns and con#ert them into digital codes $or entry into a

    computer system

    5arly speech recognition used /iscrete speech recognition where you

    need to pause between each spo0en words Today #oice recognition

    uses Continuous )peech 1ecognition 3C)14 so$tware" which

    recogni;es con#ersation paced speech

    56 8aturally)pea0ing by /ragon )ystems 3/iscrete4

    ,ia,oice by I9

    %!TICA7 )CA88I8*

    5nables direct entry o$ data $rom source documents into a computer

    system

    5mploys photoelectric de#ices to scan the characters being read

    )amples include $latbed scanners" handheld or what we call wand"

    &!C

    %TH51 I8!&T T5CH8%7%*I5)

    agnetic Tape" )martCards 3Credit Cards4" /igital cameras" agnetic in0

    Character 1ecognition

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    %&T!&T T5CH8%7%*I5) A8/ T158/)

    (irst )econd Third (ourth (i$th

    *eneration *eneration *eneration *eneration *eneration

    %utput edia. !unched Cards !unched Cards !rinted ,ideo ,ideo

    ethod !rinted 1eports. !rinted 1ep . 1eports

    /isplays /isplays

    /ocuments /oc ,ideo Audio ,oice

    /isplays 1esponses 1esponses

    !rinted 1ep Hyperlin0ed

    ultimedia

    /ocuments

    Computers pro#ide #ideos in #ariety o$ $orms The table shows the trends in output

    methods As seen in the table !rinted 1eports and /ocuments are the most common

    output $rom all generations

    56A !75) %( %&T!&T /5,IC5)

    ,I/5% %&T!&T

    ,ideo displays are the most common computer output ost des0top

    computers rely on #ideo monitors that use Cathode 1ay Tube 3C1T4

    technology similar to picture tubes o$ t# s

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    !1I8T5/ %&T!&T

    !rinting in$ormation on paper is still the most common $orm o$ output a$ter

    #ideo displays Thus !C systems rely on in0jets or lasers printers to produce

    hard copy in high

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    )torage Tape

    agnetic

    /rum

    Tape

    agnetic

    /rum

    /is0

    agnetic

    Tape

    %ptical /is0 agnetic /is0

    Trend: Towards assi#e capacities &sing agnetic and %ptical edia

    )torage edia cost" speed and capacity trade-o$$s 8ote how cost increases with $aster

    access speeds" but decreases with excess capacity

    !rimary )torage edia such as semi-conductor memory chips are called direct access or

    random access memories 31A 4 agnetic dis0s de#ices are $re

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    )peciali;ed memory can be added to increase your computers per$ormance

    A*85TIC /I)+)

    Is the most common $orm o$ secondary storage de#ices" because they

    pro#ide $ast access and high storage capacities at a reasonable cost

    T2!5) %( A*85TIC /I)+)

    (7%!!2 /I)+)

    HA1/ /I)+

    1AI/ 31edundant Arrays o$ Independent /is0s4 E this are dis0s arrays o$

    interconnected microcomputer hard dis0 dri#es which had replaced large capacity

    main$rame dis0 dri#es that pro#ides gigabytes o$ online storage

    A*85TIC TA!5 )T%1A*5

    Is still being used as a secondary storage medium in business applications

    The read and write heads o$ magnetic tape dri#es records data in the $orm o$

    magneti;ed spots on the iron oxide coating o$ the plastic tape

    (or main $rames and mid-range systems" magnetic tapes include tape reels

    and cartridges" $or !C s a small cassette tape is used

    %ne major application o$ magnetic tape includes long-term archi#al storage

    and bac0-up storage $or !C and other systems

    %!TICA7 /I)+ )T%1A*5

    The $ast growing storage medium The #ersion $or use o$ microcomputer is

    called C/ 1% 3Compact /is0 1ead %nly emory4 C/-1% technology

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    uses a '@ centimeter compact dis0" each dis0 can store DFF 9 which is

    e

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    The types o$ )o$tware you will encounter depend primarily on the type o$ computers

    and networ0s you use In this chapter it discusses about the e#olution and trends o$

    so$tware and hardware

    The $igure below shows an o#er#iew o$ computer so$twares:

    )o$tware )uites Geb 9rowsers 5lectronic ail Gord !rocessing )preadsheets /atabase managers !resentation *raphics !ersonal In$ormation anagers

    /es0top !ublishing Integrated !ac0ages *roupware

    College of Computer Studies 10

    Computer)o$tware

    Application)o$tware

    )ystem)o$tware

    *eneral-!urpose

    Application

    Application-)peci$ic

    !rograms

    )ystemanagement!rograms

    )ystem/e#elopment

    !rograms

    9usiness Accounting)ales anagementTransaction !rocessing5lectronic Commerce etc

    )cience and5ngineering

    5ducation and5ntertainment etc

    %perating )ystems 8etwor0 anagement!rograms /atabase anagement)ystems )ystem &tilities !er$ormance onitors )ecurity onitors

    !rogramming 7anguageTranslators !rogramming 5ditors andTools Computer Aided )o$tware5ngineering 3CA)54 !ac0ages

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    ' )T

    *eneration@nd

    *eneration

    rd

    *enerationBth *eneration th

    *enerationTrend: Towards 5asy-to-use ulti-purpose 8etwor0-5nabled Application !ac0ages $or

    !roducti#ity and Collaboration)o$twareTrends

    &ser Gritten!rograms

    achine7anguage

    !ac0age!rograms

    )ymbolic7anguages

    %perating)ystems

    High 7e#el7anguages

    /atabaseanagement

    )ystems

    (ourth-*eneration7anguages

    icrocomputer!ac0ages

    8atural and%bject%riented7anguages

    ultipurpose*raphic-Inter$ace8etwor0-5nabled5xpert-

    Assisted!ac0ages

    Trend: Towards ,isual or Con#ersational !rogramming 7anguages and Tools

    The $igure abo#e emphasi;es se#eral major so$tware trends (irst there has been a

    major trend away $rom custom-designed programs de#eloped by pro$essional

    programmers o$ an organi;ation" instead the trend is toward the o$$-the shel$ so$tware

    pac0ages This trend became relati#ely ine#itable due to a#ailability o$ inexpensi#e

    pac0ages" and so$tware suites

    )econd" There has been a direction away $rom technical-machine speci$ic

    programming languages using binary based or symbolic codes and procedural languages

    which uses brie$ statements and mathematical expression" instead there was a trend

    toward the use o$ #isual graphic inter$ace $or object oriented programming or toward non-

    procedural natural languages 3B*7 s4 Today arti$icial intelligence and expert systems

    are being incorporated $or so$tware to be more accessible and user $riendly

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    a 4 )ystem management programs !rograms that manage the

    hardware" so$tware" networ0 and data resources o$ the computer

    system during its execution o$ the #arious in$ormation processing

    jobs o$ users

    b 4 )ystem de#elopment programs - programs that help users de#elop

    in$ormation system programs and procedures and prepare user

    programs $or computer processing 5x CA)5 Tools

    !relim 5xamination

    III Trends in Telecommunications

    Telecommunications is the sending o$ in$ormation in any $orm $rom one place to

    another using electronic or light Eemitting media ajor trends in the $ield o$

    telecommunications ha#e a signi$icant impact on management decision in this

    area This chapter co#ers important in$ormation about trends in

    telecommunications

    Enterprise collaboration applications use telecommunications networ0s to

    support communication" coordination and collaboration 5lectronic commerce

    applications support the buying and selling o$ products" ser#ices and in$ormation

    o#er the internet and other computer networ0

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    Internal business applications o$ telecommunications depend on a #ariety o$

    computer networ0s to support company s business operations

    ajor trends in the $ield o$ telecommunications ha#e a signi$icant impact on

    management decision in this area This chapter co#ers important in$ormation

    about

    ' 4 Industry Trends

    The competiti#e arena $or telecommunication ser#ice has changed dramatically in

    the & ) and se#eral countries" $rom business monopolies to competiti#e number o$

    suppliers

    The telecom re#olution begun when AT T and 9ell laboratories separated in 'J B

    This was accelerated with the passage o$ Telecommunication act o$ 'JJD and the booming

    o$ internet

    The explosi#e growth o$ the internet has spawned host o$ new telecommunication

    products ser#ices and pro#iders The internet technology pro#ided companies with a

    better decision ma0ing alternati#es concerning their telecommunication needs

    The &) /eregulation and 1e$orm Act o$ has promoted many dynamic changes

    ta0ing place in the telecommunication industry" this encourage the de#elopment o$ e#en

    more telecom companies

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    Industry trends Towards a greater number o$competiti#e #endors" carriers" alliances and networ0

    ser#ices" accelerated by deregulation and the growth o$ theinternet

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    !igital "etwor# Technologies. Aside $rom transmitting $aster and more

    dependable data" digital technology allows multiple types o$ communications such as

    #ideo " #oice and graphics on the same circuits

    $.) Application Trends

    B 4 Types o$ telecommunication networ0s

    %ide& Area&"etwor# '%A"). 7arge and co#ers metropolitan area

    (ocal Area "etwor# '(A"). 7imited physical area

    Internet.

    Intranets E tranet

    *irtual +ri,ate "etwor# '*+"). &sed to establish secure intranet and

    extranet /epend on the internet as its bac0bone but relies on the $ire wall and

    other security $eatures o$ the internet

    Client Ser,er "etwor# 5nterprise computing

    Interorgani-ational networ#.

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    Application Trends. Toward the persuasi#e use o$ the internetand enterprise intranets and interorgani;ational extranets tosupport electronic commerce" enterprise collaboration" on-linebusiness operations and strategic ad#antage in local and globalmar0et

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    I*. Trends in !atabase anagement

    Continuing de#elopments in the in$ormation technology and its business

    applications ha#e resulted in the e#olution o$ se#eral major types o$ databases

    /.) Types of databases

    ' ' operational database. These databases store detailed data needed to

    support the operations o$ the entire organi;ation They are also called

    sub0ect area databases1 transaction databases and production

    databases.

    5xample: Customer database

    5mployee database" transaction database" in#entory

    ' @ analytical database. These databases store data and in$ormation

    extracted $rom selected operational and external databases They consist

    o$ summari;ed data and in$ormation most needed by an organi;ations

    manager and other end user They may also be called multidimensional

    database.

    5 6A !75 : %n-line analytical processing" summary sales

    ' distributed database. any organi;ations replicate and distribute copies

    or parts o$ databases to networ0 ser#ers at a #ariety o$ sites These

    distributed databases can reside on a networ0 ser#er on the GGG" on

    corporate intranets" extranets or on another company networ0s 5nsuring

    updated database is the challenge $or e#ery organi;ation

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    ' B data warehouse. A data warehouse stores data $rom current and pre#ious

    years that has been extracted $rom the #arious operational databases o$ an

    organi;ation It is the central source o$ data that has been screened"

    edited" standardi;ed and integrated so that it can be used by managers and

    a #ariety o$ users $or business analysis

    ' end&user databases. These database consist o$ a #ariety data $iles

    de#eloped by an end user at their wor0stations 5xamples o$ these are

    collection o$ documents in spreadsheets" word processing and e#en

    downloaded $iles

    ' D e ternal databases. Access to a wealth o$ in$ormation $rom external

    database is a#ailable $or a $ee $rom a commercial online ser#ices and with

    or without charge $rom many sources in the internet

    @ 4 ypermedia databases. These are set o$ interconnected multimedia pages

    at a web-site

    &consists o$ home page and other hyperlin0ed pages o$ multimedia or mixed

    media3 text" graphic" photographic images" #ideo clips" audio etc 4

    idterm 5xamination

    , Impact o$ in$ormation and communication technology

    ' 4 ICT and business

    @ 4 ICT and society

    ,I The $uture o$ in$ormation and communication technology

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    ow will ICT affect us in the future3

    %#er the past decade" in$ormation and communication technologies" most ob#iously in the

    shape o$ the Internet and the mobile phone" ha#e dramatically a$$ected almost e#ery

    aspect o$ the way we li#e and wor0 oreo#er" they are Kenabling technologies " which

    means they underpin the competiti#eness and e$$icient operation o$ all sectors o$ the

    economy )o" de#elopments in these technologies are $undamentally a$$ecting e#erything

    $rom $arming to $ashion" and dri#ing disco#eries in biotechnology and nanotechnology

    5#idence suggests that we could be on the #erge o$ a signi$icant deepening o$ the

    in$ormation society" an era o$ Kubi

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    Technological dri,ers

    &bi

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    between computing and telecommunications" and also with broadcasting and publishing

    /igital technologies allow all $orms o$ in$ormation E #oice" data or #ideo E to be

    manipulated across all types o$ de#ices and networ0s It is increasingly di$$icult to discern

    the di$$erence between a computer and mobile phone" $or instance A world characteri;ed

    by ubi

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    crash" the cost o$ third generation * mobile licenses and the general downturn in the

    stoc0 mar0et ha#e meant that in#estors are currently more interested in real returns on

    their in#estment The ris0 and uncertainty o$ in#estment in ICT will undoubtedly in$luence

    the speed o$

    de#elopment

    Social and personal dri,ers

    An important dri#er o$ ICT de#elopment is the issue o$ time Time is an increasingly

    #aluable resource $or indi#iduals and $amilies" as well as employers 5#eryone wants to

    use their time more e$$ecti#ely" and in$ormation and communication technologies enable

    that to happen !eople expect more and more ser#ices to be a#ailable @B hours a day and

    business has to respond Ge now do business Kat the speed o$ light and we e#en tal0

    about KInternet time : only those organi;ations that inno#ate in the space o$ wee0s or

    months will capitali;e on new opportunities Technology gi#es people a greater ability to

    choose how to li#e their li#es 5lectronic choices allow indi#iduals" $amilies and

    communities to be more sel$-reliant and this is a power$ul dri#er o$ change The Internet

    and mobile phones mean people can increasingly control where and when they wor0 !ut

    more broadly" consumer demand $or communication" in$ormation and entertainment

    ser#ices will be an important dri#er $or ICT de#elopments %$ course" #alue $or money is a

    0ey component o$ demand E the attracti#eness o$ #iewing #ideos on a handheld de#ice

    while on the mo#e" $or example" will depend partly on the price The ta0e-up o$ ser#ices

    will also depend on personal and social acceptability: will it $it in with the way people wish

    to li#e and wor0L )o" $or instance" tal0ing on your mobile phone on the train has been

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    accepted despite the imposition on other passengers E but the $uture would loo0 #ery

    di$$erent i$ it had not been !erhaps ambient intelligence" $or instance" will be so $oreign

    that people will not accept it %r maybe technologies will become so $lexible that it will be

    possible to customi;e them to indi#idual needs so that acceptability will not be an issue

    There are undoubtedly many obstacles on the path towards the in$ormation society that

    need to be dealt with These include issues o$ trust and security" ownership o$ intellectual

    property" pri#acy protection" unsolicited email or spam" and the protection o$ children $rom

    Kharm$ul content The issue o$ regulating the Internet is a thorny one re

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    Shaping the future of ICT

    Communication and the 4ole of ICT

    Communication5 The 4ole of ICT

    In business" communication can be:

    M between indi#iduals

    M between indi#iduals and organisations

    M within a business

    M between a business and an external organisation

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    Communication

    Communication ta0es place within networ0s These are some o$ the types o$ networ0:

    M chain

    M circle

    M wheel

    M all-channel

    MA chain networ0

    e g $ormal contact

    M A circle networ0

    e g between people at same le#el

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    MA wheel networ0

    e g sales teams report to head o$$ice

    MAn all-channel networ0

    e g brainstorming

    Communication in the business world is #ery di$$erent today compared to twenty years

    ago" because o$:

    MIn$ormation and Communication Technology 3ICT4

    E amples of ICT 6se

    M obile telephones

    M ,ideo and tele-con$erencing

    M 7ap-top computers

    M 5-mail

    M ulti-media communications

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    Communication 7ailure

    8o matter what medium o$ communication is used" it can $ail i$:

    M ?argon is used inappropriately

    M badly written messages are transmitted

    M The message goes to the wrong recei#er

    M In$ormation o#erload ta0es place

    M The communication channel brea0s down

    M !re#ented due to slow connection speeds

    M A$$ected by lac0 o$ broadband ser#ices

    +olicies1 issues and the future of ICT

    +olicies for the information society

    any policies" initiati#es and measures concerning ICT exist" impacting at the national"

    5uropean as well as the global le#el In the global context" there are international

    agreements" treaties concerning" $or instance" international trade in ser#ices" protection o$

    intellectual property" Internet domain name system coordination" and telecommunication

    standards" that are rele#ant to" and shape" the $uture o$ ICT )ome o$ the organi;ations

    in#ol#ed include the Gorld Trade %rgani;ation " the Gorld Intellectual !roperty

    %rgani;ationB" the Internet Corporation $or Assigned 8ames and 8umbers 3ICA884 " and

    the International Telecommunication &nionD In addition there are global Ksel$-regulatory

    codes $or conducting" $or example" electronic commerce 3see The *lobal 9usiness

    /ialogue on 5lectronic CommerceN4

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    It is beyond the scope o$ this article to consider all the rele#ant" global policy perspecti#es

    Howe#er" we consider them to be a critical component o$ the o#erall policy landscape"

    since ICT and globali;ation are so closely entwined

    +olicy concerns raised by the scenarios

    In the pre#ious article" we outlined two scenarios: )tumbling along" and K*ra#e new world

    )tumbling along described a $uture li0ely to happen i$ we see inno#ation occurring at the

    same pace as witnessed in recent years" with growing adoption o$ ICT but with social"

    political and economic issues hampering ta0e-up K*ra#e new world" on the other hand"

    assumes a paradigm shi$t in inno#ation and adoption o$ applications where we could see

    the seamless integration o$ ubi

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    Issues of trust and con,enience

    The 0ey barriers to the upta0e o$ ICT include:

    Anxiety o#er the cost $or mass ta0e-up

    8etwor0 security $or transactions

    !oor user inter$aces

    Another way to tac0le this issue is the need to o#ercome the obstacles o$ #alue" trust and

    con#enience Concerns about costs" both percei#ed and actual costs o$ purchase and

    usage 3such as telecom costs4" are best addressed through ensuring competiti#e mar0ets

    The $ramewor0 $or electronic communications addresses all o$ these matters

    Cybersecurity

    8etwor0 or cybersecurity is 0ey to building trust $or both business and consumer use o$

    electronic networ0s Thus" creating a reliable system $or identi$ication 3saying who you are4

    as well as authentication 3pro#ing you are who you say you are4 is essential to inspire trustin users and merchants ali0e to encourage use o$ e-commerce In$ormation that

    businesses collect about their customers or #isitors to their websites may cause con$lict:

    between the interests o$ businesses wishing to target their products and ser#ices and the

    desire o$ indi#iduals to ensure their pri#acy and.or anonymity Gith new $orms o$ attac0

    3such as I/ the$t" etc4 suspicion and insecurity is li0ely to grow

    College of Computer Studies 29

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    COMP04 Instructional ManualPrepared by: MELJUN P. CORTES

    Spam

    The proli$eration o$ unsolicited commercial email or spam is a growing problem that

    urgently needs addressing %#er FO o$ global email tra$$ic is now thought to consist o$

    spam There are concerns that wireless text messaging may also become inundated with

    unsolicited messages

    8lobali-ation and employment

    In a global economy" enterprises will choose locations on the basis o$ economic $actors -

    ta0ing into account manu$acturing" distribution" customer ser#ices and so on Gith

    ad#anced in$ormation and communication technologies" the location o$ economic acti#ities

    will increasingly be determined by the a#ailability o$ s0ills at low cost Ge should there$ore

    expect companies strategy to be directed by these dri#ers since they will ha#e to ta0e

    them on-board in competing in a global economy