mentoring employees - tom themelis - #torontohr
TRANSCRIPT
QUESTION:Is there a “growing” perception in your organization that
employees expected to be
promoted?
What We Will Cover
1. Mentorship FRAMEWORK
2. Avoiding FAILS
3. Having a STRATEGY
4. Closing THOUGHTS
Mentorship• First, and foremost, it is part of career/succession
planning.
• It is a strategic approach to developing, growing & retaining
employees.
• It is a program that should reflect the unique culture of
your organization.
• It is a proven approach that will help drive a growth based culture.
Everyone Benefits
Who Benefits
Mentoree • Provides an important networking contact• Helps them learn to take better control their career• Increases self-confidence• Access to new resources
Mentor • Helps re-energize their career• Allows the them to "give back" • HIPOs need to be recognized, motivated and inspired
Organization • Conveys the organization is willing to invest in its employees• Fosters more loyal employees • Can lead to increase retention & productivity• Promotes a sense of collaboration and harmony within the organization• Improves the employee brand to the outside world
Program Framework
RECRUITTHE PARTICIPANTS
CONNECTMENTOR & MENTOREE
MENTOR MEASUREPROGRAM SUCCESS
Onboard & Train
Kick Off & Build the Relationship
MentorshipBegins
Impact & Results
MENTORSHIP PROGRAM FRAMEWORK
Talent ReviewHIPO
EmergingAt Risk
Learning Plan
IntroduceRoles
ProcessAction Plan
StartCheck In
1:1Share
ROI - KPIRecognize CelebrateReinforce
Some reasons it FAILED
• Very little advocacy from the top-down
• Management/employees are not committed to it
• Lack of consistency and frequency of communication
• There is no structure/process…no one knows how to play
• Is it too informal?
• Who is accountable for it?
• It’s not linked to the business strategy & needs
Change Stages Behaviour Change What’s Involved?
Awareness “I know what this is about and how it affects me and the organization”
Show the link to the Business NeedCommunication PlanAdvocates from Top DownDefine the OwnerAttain agreement on the program
Desire “I think this is valuable to me and I want to support /participate, tell me more”
Talent Review ProcessPerformance Management1:1 Meetings
Knowledge “I understand how this works and know how to participate”
Training sessionsLearning /Career PlansFrequency of Communication Plan
Action “Look at me, I am participating” Pulse Check Ins - monitor progressShare status updates with company
Reinforce “I know my participation was successful, to me and to the organization”
Reduction in turnoverIncrease in Engagement levelsCelebrate Success – RecognitionContinuous improvement measuresReinforce programs values
Change Management Strategy
Summary
1. We are aware that we are not alone in this journey!
2. We agree that a mentorship program will influence growth!
3. We understand why programs like this fail!
4. We see the value to having a change management strategy!
the GOOD
the BAD
the UGLY
….it will heighten a culture of growth
…everyone will want to participate
…it will take time