#torontohr meetup: how to speak ceo | tembostatus
TRANSCRIPT
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#TorontoHR
March 222017
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Thank You
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JOIN US: Torontohr.slack.com Rebekah KoenigCommunity Manager
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Our Speaker
MaryAnn DunlopHR Intell
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How To Speak CEO
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YAYYOU!
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LEADERS
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MANAGERS
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PEOPLE
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So what’s the
deal with
engagement?
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Please, sir . . .
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2/3
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80%
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3x
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How to get it sold
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Today
• Deconstruct the talent management to
create strategy that aligns with business
objectives
• Show how HR can work in partnership with
CEOs
• Take you inside the corner office to share
real world examples of how decisions are
made with insight on how to win mindshare
& budget for your programs
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Who is the
HR Business Partner?
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Exercise
What makes a valued HR Business Partner.
Identify 3 characteristics working in groups
of 5.
– You will need a leader
– You will need a scribe
– You will need a presenter
You have 2 minutes
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What Makes a Valued HR
Business Partner – some thoughts• Understand the business as well as the senior management team. This means
knowing the business in depth – not just the figures. You need to understand who makes the money and how. What are the business goals? And what levers need to be pulled to help the organisation achieve them? What are the strengths and weaknesses of the business compared to the competition? Most importantly, you need to know how the dynamics of the business work, and how a change in one area will affect other areas.
•Be an expert in your field. A good HR business partner knows their stuff – not just the law and compensation, but how change happens and how to engage people. Most importantly, they can determine how an intervention will work in that business. This is a dynamic process and the most successful HR business partners keep themselves up to date and renew their skills.
• Be flexible and open to change. If you are going to persuade others to take on new ideas and ways of doing things, you need to be flexible too.
• Step back and take an objective view. Be involved with the business, but never lose the ability to view it objectively. This will enable you to challenge ideas and take a longer-term view.
• Communicate ideas clearly. It is no use having great ideas if you can’t sell them.
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What Makes a Valued HR
Business Partner• Take charge and challenge decisions. A big part of the job is thinking
up innovative ways of doing things and having the guts to question traditional systems.
• Believe in the impact of HR on the business, along with your people and influencing skills. If a business is going to reach its targets, everyone in that business needs to believe they can make a difference
• You need to believe in yourself and the impact you can have.
• Measure HR initiatives using the results in the business. HR has traditionally measured itself by the activity it manages – for example, the number of training courses run, and the reduction in the pay bill. HR business partners need to use business measures – for example, what was the change in the efficiency of the people who attended the training, and how did this affect the bottom line?
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Part 1:
7 Ways To Build A Relationship
With The CEO
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1. Understand the problems and
situations facing the business.
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2. What is the
CEO focussed
on?
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3. Be an active listener.
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4. Make life easier.
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5. Pick your spots.
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6. Sell
your
idea.
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Exercise
You will take a few moments to sell your idea!
Using the following model – tell your partner why they should approve your program or budget request –
PROBLEM/SITUATION - ACTION - RESULT (PAR)
You have 5 minutes approximately
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7. Get to know the assistant!
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Part 2:
What Keeps The CEO
Up At Night
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Numbers
NUMBERS
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Performance
of team.
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45% of CEOs
were not satisfied
with their
executive team
performance.
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82% of CEO
want a
greater sense
of urgency.
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6 ways to effectively set goals.
1. What are the key drivers?
2. Who owns them?
3. How do they cascade?
4. Is there a common line of sight?
5. What are the resources required?
6. Do they conflict with other directives?
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Questions?
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www.hrintell.com
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www.tembostatus.com
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THANK YOU!